Our salesman, Oscar, was very good at his job. Very nice, understanding, and easy to talk about the vehicle. The process took a little bit, but it was still really smooth and easy to get by. I would definitely say that if you want a Mazda, come here if you can. You won't regret it. read more

THIS IS THE PLACE TO GET YOUR CAR. In this massive auto center, I visited several different stores and nobody had the same patience and care that the Mazda salesmen had. Freddy, JC, and Amauri were excellent. As a first time buyer I had lots of apprehension and questions, but they answered them with care and kindness. I felt welcomed and considered! Plus, they set me up with some incredible deals and were very willing to accommodate where they could. Mazda is a great car and their company hires incredible people. Thank you Oxnard Mazda! read more

I recently had my vehicle at Oxnard Mazda for a repair inspection, and I was disappointed with how the situation was handled by my service advisor, Chase, who I was told is also the manager. The repair involved another dealership that was responsible for payment, but Oxnard Mazda would not accept payment directly from them and required the check to be issued to me first. Because of that, there was a short delay while waiting for the check so I could pay Mazda. I explained this ahead of time and gave them the exact day the car would be picked up. Once the repair was finished, Chase said the car could not stay there and mentioned storage fees, even though this was never discussed before and the delay was due to the payment process Mazda required. Because of this, I had to rush to get help from family to pay sooner than planned, even while I am currently recovering from gallbladder surgery, which also made handling the situation more difficult. I was also told there was no space to keep the vehicle, while the back lot appeared to be full of employee cars rather than customer vehicles waiting for pickup. The situation could have been handled with much better communication and customer service. read more

The best Mazda dealership in California! Worth going despite the distance and worth giving an honest review. Kudos to Freddy, Amauri and Andros. They went above and beyond! Truly satisfied with their service. Everything went smoothly from purchase of the vehicle to its delivery. Appreciate you guys! Keep it up! read more

I had a deeply disappointing experience at this dealership. After test-driving a vehicle, I received written confirmation from dealership staff that a specific car (including VIN and price) would be available for purchase at a scheduled appointment. My husband and I made the drive from Santa Barbara--no small task while I was 6 months pregnant--and arrived with a cashier's check ready to pay in full. After making us wait approximately 45 minutes, we were told the car had already been "sold days earlier." That alone would be concerning, but it gets worse: shortly afterward, we found the exact same vehicle (same VIN) listed for sale at another dealership, directly contradicting what we were told. While we were there, we were steered toward other vehicles, and pricing on cars we had previously seen online changed, with discounts removed. We escalated the issue through the dealership, their legal counsel, and Mazda North American Operations. After weeks of follow-up, the final outcome was that no one would complete the transaction, and no meaningful effort or goodwill was offered to resolve the situation. The written confirmation we relied on meant nothing, the explanations did not match reality, and no one took responsibility. I would much rather do business with a dealership I can trust to honor their word. read more

I had an outstanding experience with Oxnard Mazda from start to finish. The entire process was smooth, efficient, and stress-free. In just about two hours, everything was finalized with a great low rate and a monthly payment that worked perfectly for me. A huge thank you to the sales manager, Amauri who truly went above and beyond. Not only did they make the numbers work, but they also had my car delivered all the way from Oxnard to Santa Clarita. A big thank you to Tim Green, the product specialist, for delivering my new car to me on a Sunday evening, took the time to explain the details and helped me with the settings on my new car That level of service is rare these days. Professional, fast, and genuinely customer-focused. I highly recommend Oxnard Mazda to anyone looking for a seamless car-buying experience. read more

The sales associate, Andros, made my wife's first car purchase experience amazing, easy going, and enjoyable. When we first arrived, we were greeted and treated respectfully. Although they were busy, they did their best to accommodate our time there and still allowed us to test drive vehicles. Andros was very knowledgeable of the different trims. We had lots of questions and anything that Andros did not know right away, he made sure to let us know so that he can ask to make sure we get the correct answers. We recommend asking for Andros if you plan on stopping at the Oxnard Mazda. Car shopping can be stressful so make sure you work with a sales associate that is willing to work with you! Thanks Andros at Oxnard Mazda! read more

Very disappointing experience at Oxnard Mazda. I went to see a red Ford F-150 and dealt with Tim Green and Amauri Aguilar. During the test drive I felt a strong vibration and rough shifting. When I asked about it, they claimed it was just "turbo lag," which clearly did not match what I was feeling. When I asked to take the truck to my own mechanic for a quick inspection, they initially refused and kept insisting that they are a big dealership with a good reputation and that the truck could be sold to someone else if I didn't buy it right away. They also tried to push me to purchase an extra warranty instead of simply allowing an independent inspection. After a lot of back and forth, they finally allowed me to take the truck to my mechanic. A trustworthy dealership should never have an issue with a customer getting a vehicle inspected. The whole experience felt misleading and ended up wasting my entire day. Buyers should be very careful and always insist on an independent inspection before purchasing any vehicle. read more

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I booked a service on Oxnard Mazda's website where the price was clearly listed at $244.89. I arrived for my appointment expecting to pay that amount, but was told the online price was just a 'glitch' and the real cost would be $769.75. That is over a 300% markup from the price I was quoted and agreed to online. Even after I showed them their own website's pricing, they refused to honor it. In California, businesses are generally required to honor their lowest advertised or quoted price, regardless of 'glitches.' It's disappointing to see a local dealership use bait-and-switch pricing tactics like this. If you're booking online here, don't count on the price actually being what's listed. I won't be back. read more

This was a deeply frustrating and frankly unacceptable experience. I received written confirmation (including VIN and price) that a specific vehicle would be ready for me at a scheduled time. Based on that, I drove 45 miles with a cashier's check to complete the purchase. After waiting at the dealership 45 minutes, I was finally told the car had already been sold earlier in the week. However, shortly afterward, I located the exact same vehicle (same VIN) listed for sale at another dealership. This directly contradicted what I had been told on-site and only added to the confusion. The explanations I received at the dealership were inconsistent, and no real effort was made to honor the confirmed arrangement or provide a concrete way to complete the purchase. Afterward, when I attempted to resolve the issue, the dealership's attorney claimed the vehicle could have been retrieved and sold to me at the agreed price. That option was never presented when I was physically there, and no meaningful follow-up occurred. So which is it? The car was sold, or it was available elsewhere and could have been transferred. Either way, the situation was handled poorly and the communication was unreliable. This wasn't just inconvenient--it was a waste of time and a breakdown of basic trust. I would strongly caution anyone against relying on "confirmed" availability from this dealership without independently verifying everything. ********************************************* [Update April 16] ********************************************* The dealership has responded publicly stating they are "looking into" the situation. For clarity, this matter was already raised directly with the dealership, escalated to their legal representative, and reviewed by Mazda corporate. Despite that, no resolution was provided and no effort was made to complete the transaction under the confirmed terms. At this point, the facts are clear and documented. read more

I had the pleasure of purchasing a new 2025 CX-50 Hybrid in the Preferred trim level yesterday after returning the leased 2024 CX-90 I leased from Oxnard Mazda the previous year. The sales manager I worked with, George A., was very friendly, straightforward to negotiate with, and knowledgeable about the programs. George's sales person Marcus helped me select the CX-50 I was interested in, made sure it had all the features on my must have's list, and explained some of the key differences between the CX-90 lease I was returning and the CX-50 I ultimately purchased. After agreeing to a deal, the finance manager Richard explained all of my options available to protect the new CX-50 based on the number of miles I drive and the length of time I plan to keep this new purchase. I was pleased that the options I selected, the pre-paid maintenance, g.a.p. loan protection, and the extended service agreement, were explained thoroughly so that I understood the cost to benefit ratio to make a selection that most benefited my use of this vehicle. After all the paperwork was signed, Marcus had the new CX-50 cleaned, fueled, and immediately started pairing the Mazda app to my new Mazda so I didn't have to mess with it later. George came over to congratulate me and thank me for my business. The whole experience was excellent and really reflects the culture of professionalism instilled by George as the sales manager. Now that it's a day later, I can say my after sale experience has been just as great as my purchase experience. Both Marcus and George have followed up with me to help me learn some of the new features of this car. As a person who has owned several Mazdas including the RX-7, Miata, CX-90, and now CX-50 I am very happy to recommend George A. At Oxnard Mazda. read more

Oxnard Mazda - Miata RF - Car Dealers Near Me - Oxnard, California

Very good! Bought my first car there, super friendly and funny helpful people! Spoke Spanish and very easy to communicate with. Definitely recommend! Straight forward and friendly. read more

I don't typically leave negative reviews, but this experience warrants it. My visit to Oxnard Mazda was marked by poor pricing transparency, excessive charges, and unprofessional customer service. I was charged roughly $100 more than local competitors for a battery replacement, along with $220 for AIR FILTER replacements that are widely known to cost significantly less. While I understand dealership pricing is often higher, this felt disproportionate to the services provided. Equally concerning was the customer experience. The manager, Chase, was consistently condescending, both toward me and toward a junior employee he was training. Observing that interaction firsthand reflected a lack of professionalism and empathy. For a dealership servicing a limited range of vehicles, the absence of clearly posted maintenance pricing is disappointing. Customers should not have to rely on estimates after the fact, especially when pricing is described as "non-negotiable"- set by the manufacturer (even more reason they should be posted online). I would strongly encourage anyone considering service here to compare pricing in advance and proceed with caution. It will take twice as long and twice as much as you anticipate. read more

This place is the worst!! I saved for along time to purchase a vehicle. The one I chose I was in process of buying. I signed and paid a deposit. A week later the car was not feeling right and started to stall on me. Made appt to have it inspected. First impression with Chase (service dept) staff was unfriendly and not helpful. It would take up to 5 hours for this inspection. They text me saying I had to return because they needed more time to check the car! After 5 hours.. I ended up canceling the purchase. They all smiles at first but when there an issue nobody seems to know wtf going on! read more

Hands down, Oscar is the BEST salesperson you guys have! From beginning to end, he went above and beyond to make sure everything was smooth, clear, and actually enjoyable. No pressure, just real professionalism and great energy. Oscar didn't just help close the deal -- he MADE the deal happen. That kind of service is rare. Honestly, Oscar deserves an Oscar... leading role, no question. If you're coming here, ask for him. You won't regret it! ~King Jualow Akeem The Cure read more

My family and I had a great experience at Oxnard Mazda. Our salesman, Luis, was very helpful! He was knowledgeable, answered every one of our questions and made us feel comfortable. Our visit went smoothly thanks to Luis! We were very satisfied with our purchase! It was a pleasure to meet Amauri, he too treated us well and gave us a warm welcome to the Mazda family. We will definitely be coming to this location for any future Mazda purchases!! read more

Oxnard Mazda - Car Dealers Near Me - Oxnard, California

Went in for an appraisal on my car. I went to 7 other dealers. Mazda was kind, fast, to the point and respectful. They beat the highest offer I received. Thanks Charlie. read more

Update: I brought my car to Mazda for an in-person appraisal. Timothy Green and Amauri Aguilar first gave me the numbers, in paper as you can see on the picture attached. If they hadn't appraised the car in person why would they give me numbers in paper not just verbally. General Manager is either getting fed bogus information or don't want to know the truth about what happened. You should get the facts right before reaching out about the entire ordeal that happened that day. There is two sides in the story and you're getting fed the incorrect information. I could even tell you at what time I brought the car in and at what time I left with the paper fact appraisal. read more

Oxnard Mazda - Car Dealers Near Me - Oxnard, California

had a terrible experience at the Oxnard Mazda Service Department, and I feel it's important to share. I came in regarding an oil leak issue on my vehicle, which I purchased a warranty for -- expecting some level of support and professionalism. Instead, I was met with rudeness and zero help from an employee named Chase. Not only was he dismissive of my concerns, but he also flat-out told me that he had "no way to pull up any of the documents" related to my warranty. That is simply not true -- I know for a fact that all it takes is my VIN number to access that information. Chase made no effort to accommodate me or look into the issue. The way I was treated felt more like a burden than a valued customer. I left feeling frustrated, disrespected, and with no resolution whatsoever. If this is how Oxnard Mazda chooses to treat loyal customers who have invested in warranties and maintenance plans, then it's extremely disappointing. I expect this issue to be addressed and resolved, and I highly recommend that management look into how their service staff handles customer concerns, especially serious ones like oil leaks under warranty. Do better, Oxnard Mazda. read more

What a great experience I had at Mazda Oxnard Dealership. Many thanks to Oscar, Luis and Richard!! Made everything super easy! From the test drive, to the paper work. Even gave my kiddo snacks to keep him calm while we waited! I've had my Mazda now 3 days and so far my long commutes to work have been amazing. read more

Oxnard Mazda - Mazda CX-50 - Car Dealers Near Me - Oxnard, California

What a great experience with Oxnard Mazda. Tim Green is the right person to help you with sales and the finance manager Richard Hill is a step above the experience we had at other dealerships. They offer some of the most competitive interest rates and we were shocked with the quality and reliability of the CX-5 model we received as that wasn't a consideration until late in our car purchasing process. Oxnard Mazda definitely earns your business in a great way! read more

Marcus was so great today!! Very kind and informative. Great car salesman's. Super funny. Highly recommend going to Marcus.

If anyone out there is considering buying a used car from Oxnard Mazda beware and have the car inspected from top to bottom. I learned the hard way and found many issues afterwards. My car had no cold A/C, mirror housing split apart, illegal front windshield tint, broken bumper reflector and practically 4 bald tires. As a dealership and charging premium prices and not refurbishing a car to excellent condition is unacceptable your no better than a person selling the car out in the streets which would sell it for a far lower fair price. This dealerships only is agenda is GREED and not doing what's right by the customer. read more

Purchased a car yesterday and had the best buying experience of my life with Tim. As a medical device sales professional of 15 years, I know what it takes to build trust, provide technical expertise, and remove barriers. Tim is hands-down everything you'd need to succeed in any sales professional. Tim provided additional support today as I forgot how certain functions operate. Thank you Tim for your excellent service!! read more

I could not be more pleased with my car buying process with Mazda in Oxnard. I was in the market for an SUV and I went to several dealers in Oxnard and Ventura. Mazda definitely sported the best bang for my buck and an excellent SUV lineup. Marcus, Amauri, and JC worked with me to find just the right SUV with excellent and competitive pricing. All three gentlemen were extremely knowledgeable on the vehicles and made the entire process a breeze. I feel it's also worth mentioning this was the fastest I've ever been in and out of dealership. I'm beyond happy in my new CX-90! Thank you to the guys at Mazda and if you're in the market I most definitely recommend heading to Mazda!! Customer service is definitely top notch at this location. read more

My wife and I had an excellent experience at Oxnard Mazda. Tim was respectful, patient, and answered all our questions, and the whole team was professional and welcoming. They made the process smooth and stress free we couldn't be happier with our purchase. Highly recommend read more

Oxnard Mazda - Mazda CX5 - Car Dealers Near Me - Oxnard, California

If I could leave no stars I would car salesman JOSH don't know anything about the car they're selling and only care about selling. I was told the car passed smog and that the car would be ready the next day after purchasing and still not ready weeks later. Salesman can't even give out courtesy call to let us know what's going on. Go here if you like being not prioritized. Extremely frustrating and staff is completely unprofessional. read more

I was planning on leaving a review whether I bought a car or not, purely because the team over at Oxnard Mazda was so pleasant, helpful, and patient throughout the car buying process. Josh did an excellent job of showing me ALL of my options at various price points until we found the right match. Josh, George, and Danny are definitely a charismatic little team. By the end of the process, George shared that "I feel like we're friends now" and the feeling is mutal. Thank you Josh for making the the whole experience a fun one! read more

We've had fantastic experiences with both the sales and upkeep on our Mazda CX50 Hybrid. Excellent service, very customer oriented, and incredibly responsive. honestly, one of the best car dealers we've ever encountered. Bring your vehicle for service here, you will not regret it. read more

Little did we know when we were "just looking" that an hour later we would be driving off with a brand new CX-5! Thanks to the knowledgeable and efficient efforts of J.C. Perez, our product specialist whom I highly recommend. Rich Hill, the finance manager, was also swift, efficient, and very pleasant! I highly recommend the newly renovated, fully stocked location at Oxnard Mazda read more

Update: SEE TEXTS ATTACHED PHOTOS. Manager reply: he claims I never got my car appraised, I did the day before I went in to buy with our agreement. Also, it was not just my car trade in price that changed, but the vehicle I was purchasing also went up 3k. So he's lying. NEW OWNERSHIP BAIT AND SWITCH DO NOT GO HERE. we agreed on a price via text and set an appointment to buy. Upon appointment I was hit with "prices changed sorry". On both my trade in value AND the cost of the new vehicle. SCAMMERS !! Listen, I was a top customer here. Loved this place so much back when I bought my Mazda cx5. I raved about the service and the people. The honest and transparency, but that was a different owner. Now years later I thought I would get the same transparency, boy, was I wrong. No remorse from anyone. 1. Agreed on price for both trade in and new vehicle via text (I have proof). 2. Set an appointment time for next day at 7:30pm because I coach my kids soccer 3. Next day, Let them know 3:30pm day of that I canceled soccer practice for my kids (I'm the coach) and that I'd arrive earlier to do the deal than my appointment time. They agreed again via text. 4. Get there with husband, baby, and two older boys. All excited as can be to try out new car we agreed on pricing for. 5. Boys all hop in car and I ask sales person "everyone is okay with the price and trade in value we agreed on" and he says "yes" 6. Husband puts car seat in car to be sure it fits and kids all in and he test drives it to insure we are making right choice. 7. We get back and tell the kids we are signing deal. 8. Waiting at desk. 9. Ari comes and tells me "sorry but price changed from today to yesterday and these prices fluctuate and things happen" 10. Offers me way below for my car trade in and the original price of car which was 4k over. 11. Talk with manger George after watching him lick his hot Cheeto fingers for 10 minutes prior to my disappointment and tell him I won't ever buy there again. 12. All I got from manager George and Ari were "things happen, things change, mistakes were made" and bullshit in those regards. 13. Josh who was the sales man was wonderful and kind. He deserves a raise. But these managers don't know how to be managers. Truthfully I believe they used Josh to fuck with me. 14. Left with minimal remorse, except from Josh. 15. George and Ari. Lack of transparency and bait and switch was a SCAM and illegal. read more

Oxnard Mazda - Car Dealers Near Me - Oxnard, California

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Oxnard Mazda is extremely unprofessional and we will never do business with them again. My daughter purchased a new Mazda3 from Oxnard Mazda in January of 2020. As part of the sales contract, she opted to purchase debt cancellation insurance in the amount of $895 which she financed along with the vehicle purchase. She paid off the car early and was entitled to a refund of the unused portion of her Debt Cancellation insurance. When she contacted Oxnard Mazda about the refund, they asked her to send over paperwork which she did. The sales manager, Richard Hill, then did not respond to further requests for an update. I later found out by contacting the insurance company (ALLY) directly that Oxnard Mazda never sent over payment or paperwork related to the Debt Cancellation policy. So even though Oxnard received payment in full for the insurance, they never executed any documents and they just kept the money. I paid an extra $91.55 in interest for a total of almost $1,000 for a product that I did not receive. After making multiple requests for a full refund, the finance manager said it was "out of his hands" and that the GM, Caesar Caceres would be handling the matter. The problem is that the GM did not respond to any phone calls or correspondence so now I will be filing a lawsuit to recover my money. Oxnard Mazda's unfair business practices and unprofessionalism should concern any potential buyer. If this dealership had any integrity, I would have had a full refund and an apology months ago. To date, I have neither so I will be taking them to court. read more

Couldn't Be Happier with Our New Mazda! Wow-what a fantastic experience at Oxnard Mazda ! We started out looking at Mazdas at a local dealership. Unfortunately, we got the usual hard sell and hustle. Very disappointed with the kind of treatment you always dread at a car dealership. We decided to drive out to Oxnard. From the moment we walked in, Josh our salesman made us feel welcome and at ease. He was super friendly and helpful. The general manager and Rich in finance made everything quick and simple. We never felt pressured or rushed-just supported. There was no upsell or games. Thank you all for making this such a positive experience. We absolutely love our CX5 and highly recommend Oxnard Mazda if you're looking for a new car. read more

I can't believe the one-star ratings that are being left over a $100 referral fee. I would give Oxnard Mazda 10 stars if I could!! I previously had a CX-9 and loved it so much. On our way home from SB I wanted to stop and check out a CX-90 they had in stock. I had no intention of getting a new car - but I couldn't leave without it!!! Tim made the process so wonderful and I truly appreciate him taking the time to answer all of my questions. This is a great dealership and I'll definitely make sure to stop by when I'm headed back to the bowl for my service appointments. Thank you, Oxnard Mazda! I love my new CX-90!!!! read more

Oxnard Mazda - Beautiful! 2024 CX-90 - Car Dealers Near Me - Oxnard, California

I worked with Chris last month, and he was absolutely horrible. However, I found out he no longer works there, and I had the pleasure of meeting Tim Green. He was a professional, respected our time, reviewed all of the important car features, straightforward, and completely different from my previous experience. read more

Oxnard Mazda - Asking for a quote - Car Dealers Near Me - Oxnard, California

Just updating my review here. I purchased to vehicle at 31k miles. After less than 10 months of owning the certified pre owned vehicle and driving it for under 10k miles, I've been told it needs two new tires. Maybe I'm off base here but I just assumed the car being well over half way to the recommended mileage for the tires would've been replaced by the dealership prior to my purchase, but they weren't. Alas I leave another dealership disappointed. It never fails. At least the waiting room was air conditioned. read more

Best car buying experience ever!! I called in we agreed on numbers and with in about 1 hour of arriving to the dealership Amauri and his team were able to get me in and out ASAP just like he promised !!! Thank you to Marcus as well he definitely knows his product!!! you have to come and check them out ! Oxnard Mazda is the place for all your vehicle needs whether sales service or parts ! read more

I went for a test drive using the Costco Auto buy program. Tim was the salesperson and he is very knowledgeable and made me feel comfortable. He knows all the small details about the Mazda line. Right now is a good time to purchase a 2023 car if it's from their current stock, on the lot. I also had to speak with Conner, one of sales managers and he was very polite, courteous to interact with. read more

JC Perez in sales was a pleasure to work with! Friendly, knowledgeable, patient and never pressured us. He made our car buying experience painless and we are very appreciative! Would highly recommend this dealership!!! read more

I just recently took my Mazda here for service on a recall on the back up camera. Very different experience from when I was last year a year and a half ago. The customer experience was very poor. The gentleman checking me in was not welcoming in any way. Quite frankly it was an experience that I will not be repeating. Watching them rapidly accelerating customers cars on take off to get service in the back was a red flag as well. When my car was returned to me the driver seat had been adjusted and the fan was on full blast. This review is only based on the experience I had in dealing with the service department. Overall very poor customer experience read more