It's important for a homeowner to feel safe while someone works in her home and I did feel totally…read moresafe. Carpets were heavily stained and had some spots that needed extra attention. Jeremy did a great job! We also had our wool rugs cleaned. This process is done off site. Rugs were returned and repositioned in place by Jeremy. I was amazed at how bright the colors were after cleaning. Highly recommend this carpet/rug cleaning service.

Jeremy (owner - Clean Star) did a great job cleaning the carpets, especially the filtration lines…read morethat have been bothering me. Last time I got someone to clean the carpets they were in and out in under 90 minutes. Jeremy spent most of the day attacking the tough stains. My carpets look really nice after the cleaning. This is a one man business and Jeremy takes pride in his work. I will definitely call him next time a cleaning is needed.

I rarely give 5 stars but felt it appropriate, given the level of service I have recd on last two…read morecleanings. Operator was on time, his appearance was sharp, and his demeanor was professional. Upon arriving, he quickly surveyed the areas to be cleaned, then dispatched his equipment, and launched into his cleaning routine. Unlike other carpet cleaning services, his process allows for deeper cleaning and removed stains other services failed to get out. My 5 year old carpet looked new after he was done, which was a surprise as I have a long haired dog (retriever) and two teenagers. I'm very happy with their service and count myself a loyal customer. If your carpets needing cleaning, give them a try. You won't be disappointed!

Ken came to my house to clean my couch on a SATURDAY with same day notice after giving me his…read morecertainly BOOKED schedule for the week following. My couch has never looked and smelt as good as when I first bought it til now 11/10 WOULD RECCOMEND!

Very professional service. Brian did a very thorough job. My floors look 100% better. I highly…read morerecommend the Grout Doctor.

grout doctor did an excellent job with our kitchen &foyer floor tiles.our tiles came back to new…read morelife and look with this grout work(linen color)suggested by the grout doctor.the free in home quote process went very well.it was a thorough work and we could choose are that we need to include for the budget we had.thank you. Mr.Dalton who came for the work is a great asset to your company.he did a great absolutely great job.i would recommend the grout doctor strongly for any grout work.kudos!

I've dealt with a lot of plumbing repairmen over the years and I can confidently say that Kellwin…read moreand Jose of Plumb Bros are two of the most honest, ethical, competent and professional plumbers I've ever hired for a job. Our family has a 30 year old Lochinvar boiler that very few local plumbing companies know what it is, let alone how to work on it. We hired another company two years ago (I won't say the name but it rhymes with PIMS ) and the guy obviously "milked the clock" and then charged us $600 with nothing to show for it. He said he'd be back with $1200 worth of parts and then probably charge us another $600 in labor, if not much more to finish the job. Well needless to say, I called the company and told them to not bother ever coming back. "Fool me once, shame on you, fool me twice, shame on me". Anyway, cut to a winter later, we had to face the same issue again and this time I did better due diligence and requested help via Angie's List for plumbers who had specific experience with Lochinvar boilers. Naturally, I immediately got contacted by several HVAC repairmen, not plumbers, who had no experience with boilers, but were only hoping to make a quick buck. The only one who knew how to work on boilers that bothered to contact me was Kellwin at Plum Bros (Plumbing Brothers for short). He told me that he had taken boiler service classes at the actual Lochinvar Company in Tennessee and was confident that he could help me with the repair service. I took a chance with him and Plum Bros and I'm very glad I did. He and his work colleague, Jose, showed up that day for a very reasonable service call, told me in short order what the problem was and exactly what parts were needed to fix the boiler. They ordered the parts directly from Lochinvar (much cheaper than $1200 I might say) and came back as soon as the parts arrived to fix the boiler. I would HIGHLY recommend Kellwin and Plum Bros for any any plumbing or boiler job if you want the job done right the first time at a very reasonable cost. 5 Stars!!!

All around excellent experience. Price , quality and professional installation. Literally no room…read morefor improvement. Install tech was efficient and performed the removal/installation of my pad and carpet perfectly. Refreshing to see such excellent customer service!

I bought a house here in Denton and pulled out all the carpeting and put in laminate. I first went…read moreto Lowe's for an estimate and it was laughable! they wanted to pull out all the baseboard, for a start, and replace it. I have really nice 'molding' type baseboard and nothing wrong with it so no reason to pull it out except it would be easier on the installers. They were going to glue down the laminate - NOPE! even I know that you don't glue down laminate, it's a floating floor system. And so I went to Smitty's, who were wonderful! the installers were perfectionists, it looks beautiful, and the job was cheaper than Lowe's wanted. I couldn't be more pleased. I'll never go anywhere else for flooring and have rec'd them to all my friends and on NextDoor.

Bruchard & his team did a fantastic job cleaning my carpets. A few key points to note: excellent…read morecommunication (polite, professional & considerate, giving ETA notice); very thorough in both explaining the steam cleaning process & guidelines for the drying process & safety (reminding that if you step on the carpet when it's wet, be mindful stepping on wood/tile floors after because it can be slippery); treating my home with care & respect by protecting wood floors, corners & railings with proper equipment before bringing the steam cleaning hose & equipment inside(see photos). In addition, Unique Carpet Cleaning was on point & completely focused on the job (not distracted by devices like cell phones etc, which I have had happen in the past by a different company). The cost to do my job was fair & reasonable. And my carpet look so fresh & bright!! (See photos) I will use Bruchard & Unique Carpet Cleaning in the future & I highly recommend their services.

On time, friendly, and professional. They cleaned a room with great care, did a fantastic job of…read moreremoving pet odors.

Marcus did an excellent job on some very badly neglected carpet. He is diligent and thorough…read more Better yet his services are reasonably priced and without a doubt worth every penny.

If there was a zero, I would have selected that. I knew I had selected the wrong company when they…read morewere running late yet received zero communication from ANYONE within the company. I ended up rescheduling because they had already wasted over 2.5 hours of my time waiting for their arrival. When the technician arrived, he was prompt in getting set up quickly; however, his lack of knowledge made the company look unprofessional. If a company sends out an employee, one would assume the technician is well versed on carpet cleaning standards/protocols. Not at Penn Way. Before the tech started steam cleaning, I asked him 2 very important questions. 1: How hot does the temperature reach? 2. Do you clean the equipment between houses? And 3: If you come from cleaning a home that had fleas ticks or bedbugs, is it possible to transfer them into my house? Sooo, not sure on temp, no on cleaning in between houses, and didn't think so on the bugs. I was told it would take 4-6 hours to dry; hell, it was TWO DAYS. And furthermore, this small one technician company has zero concerns about IN FACT, SPREADING BED BUGS IN MY NEW HOME. Even after speaking with Marcus, the owner, it was clear he's not a strong businessman and he cared less THAT HE TOOK ADVANTAGE OF A 100% DISABLED FEMALE VETERAN. He refused to clean up the mess his tech created: FLEAS AND TICKS ON DAY TWO AS CARPET IS STILL DRYING. I've also filed a formal complaint with the Better Business Burea. CONSUMER BEWARE: the prices are cheap bc you get cheap quality of work and additional issues. THE OWNER REFUSED TO MAKE THE SITUATION RIGHT-AFTER BRINGING FLEAS AND TICKS into my home. My experience was a nightmare!

I requested a carpet cleaning prior to moving into my new home and don't think I could picked a…read morebetter choice. They were right on time, professional, and very amicable. Most importantly, the existing carpet now looks terrific. The results speak for themselves. Brad and his nephew immediately took care of business and shared a wealth of knowledge on how to clean and just maintain my new home which was much appreciated as a new, first time homeowner. If you have a choice, go with the family owned local businesses. Much more personal and reliable.

I wish I could say something nice about this company, but I can't. Sent them a request on August…read more28, after reading they generally answer within 24 hours. Here it is September 5th, and I haven't heard anything from them - even after a follow-up message and phone call. I didn't think my question was that obscure - just wanted to know if I could roll up and drop off a rug for cleaning. Pretty bummed after reading all the great reviews.