My stay at the Oxford Hotel in Bend was absolutely outstanding--easily a 5-star experience from start to finish. What truly set it apart for me was how incredibly dog-friendly they are. Traveling with a pet can sometimes feel like a hassle, but here, it felt like my dog was just as welcomed and pampered as I was. From the moment we arrived, the staff greeted my dog with genuine warmth, offering treats, a cozy dog bed, and even special amenities that made the stay feel thoughtful and personalized. It wasn't just "pet-tolerant"--it was truly pet-celebrating. The attention to detail made a huge difference, and it was clear they go above and beyond for guests with furry companions. Beyond that, the hotel itself is beautiful--modern, clean, and incredibly comfortable. The rooms are spacious, the beds are luxurious, and everything feels high-end without being pretentious. If you're traveling with your dog and want a place that treats both of you like VIPs, the Oxford Hotel is hands down one of the best choices out there. I wouldn't stay anywhere else when visiting Bend again! Also, the coffee in the room was excellent!! read more

The Oxford Hotel has nice rooms and a great location, but unfortunately the customer service really overshadowed the experience. I accidentally left personal items in the room and am 100% certain they were left there. I contacted the hotel multiple times and they kept telling me they would follow up--but no one ever did. I never received a return call like they promised, a resolution, or any form of compensation, which was extremely disappointing for a hotel at this price point. On top of that, the staff I interacted with came across as rude and dismissive rather than helpful. A little accountability or basic courtesy would have gone a long way. For example I had to call down to the front desk 3 times in one morning just to get someone to bring toilet paper up to our room. For comparison, I had a much better overall experience at the Hampton Inn in Bend, where the service felt more professional and guest-focused. This is the hotel I usually stay at and it's always been a good experience, but this time I wanted an upscale experience since it was over New Years and I love an upscale hotel experience. I travel a lot and this was the worst experience I have had in a long time. The whole stay was very disappointing from the time we checked in, to our dining experience at their restaurant (they gave us a salad with croutons so hard they almost broke our tooth), clear up to the point we checked out. The rooms may be nice, but customer service matters more--and that's where this stay fell short. read more

Fantastic stay, from start to finish, top to bottom. Thank you, Oxford Bend! Exceptional service by all: valet, bells, front desk, housekeeping, operator. So helpful, always friendly and with a smile. Our king room on the top floor was very well appointed and squeaky clean. Huge TV, big soaking tub plus separate shower and WC (having the toilet in its own room is so nice). Loved the soap menu(!) as well as the stainless steel French press and not one or two but three different roast options for morning coffee. Enjoyed the sauna and hot tub in the fitness center. They also have a steam room and various exercise machines and weights in the space with an expansive view of downtown Bend. I would love to return to this fine hotel whenever I find myself back in Bend. It was a most wonderful home away from home for a few days. read more

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A great place to stay in Bend. The location is perfect, the rooms are very large and the gym/hot tub/sauna was great (steam room was closed though :/). French press coffee supplies in the room were a great extra touch. Would definitely come back. read more

My room reeked of cigarette smoke. Turning on the AC made it a little better, but the bathroom smelled like an ashtray and I still can't get the smell out of my clothes. I could hear the people in the room above me when they urinated - ew! Also, Room Service gave me horrible diarrhea. The rooms themselves are spacious but feel more glorified motel rather luxury property There are much better hotels in Bend, stay away from this one. read more

Beautiful hotel and modern rooms. Additionally, the hotel is conveniently located to enjoy the city of Bend, with its fabulous restaurants and stores plus The Tower, to check out a show. The front desk staff were very helpful and professional. read more

Love this hotel. The rooms are huge. Ours had its own living room. Really nice soap and shampoos in the bathroom that smell amazing. They have order ahead room service from the restaraunt downstairs. I haven't eaten there but have heard good things. There's a hot tub and gym. Perfect location-close walk to all the shops downtown and restaurants. A really good coffee shop right across the street too. Valet parking. Would recommend staying here. No complaints. read more

Oxford Hotel Bend - coffee and tea station in room - Hotels Near Me - Bend, Oregon

We visit Bend at least twice a year. This time we decided to stay downtown for convenience. The Deluxe King was nice and roomy. It was clean and has a restaurant and bar. However, Housekeeping didn't clean our room 2 days in a row. They said we had our Do Not Disturb sign out. We made sure to remove it when we left each day. They just never came back later to check. The first day we got back in time to call and ask them to clean it. We sat in the lobby while we were supposed to be getting ready for dinner. The next day we didn't get back until 9:30 PM. Our room was not cleaned and it was too late to have them do it. We had even seen a Housekeeping person with her cart that morning in the elevator. She asked if we'd like service. We said yes. She asked our room number and said she'd make sure it was clean. It was not. Trash was overflowing and now we had no towels. I stopped at the desk to tell them, but the gal refused to make eye contact with me. I asked for a discount of some kind but she said she'd have to ask her Manager. I told her we'd stop by in the morning again. He still wasn't there, so the gentleman said he would let him know. The Manager did call that afternoon, but we were out with our daughter and missed the call. I called him back and left a message, but he didn't call again. We checked out the next morning and decided that we would just not stay there again. It's too bad because it's a great location, though a bit overpriced. read more

Best Hotel we've been to in bend area !! Great location , easy walk to dinner , shopping , coffee!! Even better on first Friday for the downtown art events !! read more

The concierge really went above and beyond!! Thank you to the two ladies who helped me today :)

This is my last and 3rd night here at the Oxford hotel. This is THE place to stay in Bend. The hospitality exceeded my expectations as every time I am in and out of the lobby, I have a staff member asking me if I need help, if I need any silverware for my take out, etc. The room is clean, large, with a comfortable bed and pillows. I love the shower/tub combo. The fresh press is a nice touch and I wake up every morning to a cup of hot tea using the kettle they provide. It can not be easier if you need anything, you are a text message away. I needed Kleenex Sunday morning and I received that in about 10 mins with the Sunday paper. Very nice touch. I also saw some snacks by the elevator which is complimentary to start your day. The location can not be beat as you are literally a 2 min walk from downtown. I was able to walk out and get gelato a few doors down and Thai food just 2 blocks down. There are many retail shops just down the block including restaurants, bookstores, candy store, clothing stores, coffee shops, etc. I also ordered room service from the in house restaurant 10 below downstairs a hour ago and they were quick to respond and deliver. Very friendly service. COVID update: No valet parking. It's all self park which is fine with me. No housekeeping unless you request it which is also fine. Masks required and all staff are wearing masks. read more

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This place is like a Residence Inn with annoying employees. They asked too many questions, wouldn't leave guests alone. Good hospitality people would know when guests want to be left alone. They seemed to be bored out of their minds and wanted to chat. Super nosy. No, I don't want to tell you where I'm from. No, I don't want to tell you where I'm going. They even ask for the names of everyone in our party. Not sure if the person at the front desk was being nosy or really needed to know - I've never been asked before at other hotels that I've stayed at. Also our room had the actual air conditioning unit (the hvac ) inside our room. Lol. So we were woken up throughout the night. They also tried pushing valet on us. There were four of us and we just wanted to park our own car. Didn't want to pay $25 per night to park our vehicle. They hesitantly gave us info to park our own vehicle (same building as hotel) and it was $10 per night. Lmao. The only positive was that the design was modern and new. read more

Great hotel and staff. Loved the location and cleanliness. The staff worked hard to make sure our staff was comfortable and pleasant.

Huge, clean and beautiful room. Good service. Excellent fitness center with sauna, steam room and jacuzzi. Sad we didn't have time to use it. Coffee and tea in the room. They also offer complimentary washer and dryer for guests and bikes. Very grateful to find beautiful box with gluten free cupcakes for our birthday in the room. Highly recommend! read more

Oxford Hotel Bend - room - Hotels Near Me - Bend, Oregon

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Went to a social event outside for drinks and apps and enjoyed it very much. Service was good and enjoyed the outside table.

Hands down the best hotel in Bend. Wonderful location, friendly service (it's family owned and independently run) and thoughtful amenities. The soap (both bar and body wash) as well as shampoo and condition are local and there's a cute body shop in downtown that also sells it (you can purchase direct from the hotel too). Dani is the brand. The scents are amazing. They offer the unscented bar soap (goat milk) but also have a decent bar soap menu of orange blossom, oatmeal and honey, lavender, etc. You can get a second bar soap (fragrance) complimentary. They also have a standout pillow menu as I'm a side sleeper so need a firm and conforming (think tempurpedic memory foam) pillows. The gym is nice and they have the latest equipment. Tried my hand at a helix which is similar to an elliptical but moves laterally to work inner/outer thighs. It's tough, but awesome. The steam, sauna and hot tub are located within the gym and are relaxing. Towels, racks to hang bathrobe/towels are all there. It's pretty quiet so settle in to relax. the rooms are generous in size with a lounge area and multiple tvs. the showers/bathroom areas are also spacious. Only thing I wished for is for the onsite restaurant to be opened, but not a big deal. Will absolutely come back and stay here again! read more

I decided to book the Oxford for a birthday staycation with my partner. We live in Central Oregon, and I wanted something were we could enjoy ourselves and Uber around. The Oxford did not disappoint. After Valet and check-in we started off the celebrations at Roam for a beverage to start the evening, cocktails did not disappoint. The King Suite was on point; the bed was super comfy, the kitchenette was what we needed to heat up our leftovers from Hawkeye and Huckleberry (recommend the Tomahawk steak!) after a night out on the town. Room service breakfast topped our stay off and was more than enough to get us what we needed to start our day. The room was decorated with an understated elegance that makes one feel comfortable. read more

This is an excellent property and staff. Before arriving we stayed in a Holiday Inn in Klamath Falls that had prominent signs on each door indicating a mask is required to enter. Everyone I saw in the hotel had a mask on. In the Oxford I have seen several guests in one day not wearing masks. The state-mandated notices were placed flat on tables. Easy to miss and hard to believe this hotel is taking Covid seriously. When I raised the issue with the front desk I was told they can't ask people to wear a mask because there is an ADA loophole in the law preventing staff from asking people about their medical conditions. That is conflating two different issues - notification and enforcement. My initial Yelp review dinged the hotel for being behind its peer restaurants and shops in Bend. Management responded and now the hotel has prominent signs on doors about masks and the virus. I feel safer and will definitely stay here again. My room here was fabulous. read more

Oxford Hotel Bend - Great view at sunset. - Hotels Near Me - Bend, Oregon

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I really enjoyed spending time living in the Oxford Hotel for a while! I think it is worth everything I had to give up in order to stay there! It is truly a "home away from home"! read more

So happy we chose this place to stay for our spring trip in Bend. Great location. The mountain suite was very clean and accommodating. I loved the corner rooms they gave us. Have two bathrooms is very convenient to get ready. The steam shower was perfect when coming off the mountain from skiing. I like having separate rooms for lounging and sleeping. Plenty of space to move around. Much better than Airbnb! Location was perfect to walk around Downtown but also an easy walk to the bus stop for the mountains. A hotel can make or break a trip experience and this place made it enjoyable! The gym was also convenient, roomy and clean. We stayed on the same floor as the gym. read more

Not without it's flaws ~ Personally we've seen a shift in their level of service and culture. Lots of "well our policy is" which don't equate to: - high service levels - well trained staff We bring 5-15 guests into town per month for 1-3 night stays. My experience with the hotel last night and tonight was remarkably frustrating - and if I hear "well our policy is...blah blah blah" I'll truly lose it! My guest last night was traveling from Oregon State in Corvallis. Two accidents, traveling in the rain at night for (what turned into ) the 6+ hour ride had him arriving with his wife near midnight. The reservation for my (hiring) candidate was paid on my Amex. I had planned to meet my candidate but his late arrival got in the way. I advised the hotel - then they shared if my cc was not presented upon arrival - this would be a problem. So I photo'd front and back of my license and the front and back of my credit card. And that was still a problem... Anyway to save you the details I'll clip the story there ... the forms and policies continued the next morning when I arrived to greet my guest. I requested late check-out for my guest and his wife. I was advised the hotel staff needed the extra time to catch up on cleaning all the rooms. But... for an extra $100 he could check out "two whole hours later" ... that was their "policy." Then a used car front desk manager emerged, he and his front desk staffed "conferenced" and he said "how 'bout we compromise and allow one extra hour? "Oh and can you fill out this credit card authorization form for yesterday's stay for your guest?" Hard to believe and I'll just share, it's not Nirvana at The Oxford. It's a land of nickel and dime charges, front desk / concierge staff who've been handcuffed with "policies and procedures" and lost the ability to exercise judgement and compassion. Personally I have 40+ nights at this hotel...what made this hotel wonderful is missing today. Except for the valet group - they've kept their warm, kind, hard working and efficient culture intact. There's other less expensive and superb locations in Bend. We won't stay, or invite guest to stay at The Oxford again. read more

Beautiful room! Very comfortable bed and the staff were very friendly. Thoroughly enjoyed my stay and we will be back! read more

The Oxford is a stunning hotel. It definitely has more of a boutique feel. The rooms were massive - including a large bedroom, separate sitting room, private balcony, small kitchenette and bathroom including a large soaking tub, standing shower and lots of counter top space. I loved the local soaps and lotions provided. The kitchenette included french press coffee as well as a variety of teas. I was able to take advantage of the car service (a Tesla) to and from the airport as well - both drivers were friendly and knowledgeable about the are. I was only here for one night and definitely wanted more! read more

Nice and clean. It's close to everything easy to walk around. Good service good locations

This hotel is very comfortable and the staff is outstanding. I stay often and recommend it to any traveling guest.

The Oxford is the epitome of how a five star boutique hotel should look and function. The interiors have a modern flare with contrasting warm and cool colors. Staff are all solicitous, friendly, and the room amenities are most accommodating. Rooms are quite spacious, elegant and comfortable, equipped with a large bath and the right quality toiletries. The French press coffee is a special for the proper caffeine kick it delivers. Most every hotel out there provides a brew which usually produces weak coffee. So, the bf and I really liked this. The Mighty Leaf tea was also appreciated- good quality tea with exotic flavors. The TV offers plenty of channels. The bed is hard to get out of in the morning for its extreme comfort. If you're looking for an upscale place to stay in Bend, look no further. The Oxford's got it covered! read more

Oxford Hotel Bend - Suite at the Oxford - Hotels Near Me - Bend, Oregon

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Got into the bed and there was SEMEN on the blanket. Got all over my hand. Absolutely disgusting. On top of that their service is trash. Had to haggle for a late checkout at 1245. Most hotels will give you till 1. Definitely not staying here again read more

Coming from a person who is a patron of the Four Seasons Resorts this says a lot! This hotel is fantastic!!! Yes their turndown is pretty silly but their friendly service far surpasses any short comings. This hotel is a 4 diamond which is pretty much the fanciest you are going to get in Bend, Oregon! Our first impression of this hotel started at the airport when their house car a Tesla Model X picked us up (my daughter got a real kick out of the phantom wing doors). Our driver, Grant was such a gentleman. He gave me great tips on skiing Mt.Bachelor and nearby restaurants he loved. Checking in was great...we were welcomed with chocolate chip cookies. Our room was BIG...it had a full kitchen which I did not expect. OMG the french press coffee with clear and easy directions was such a treat to have every morning. You won't find any water bottles here as their tap water is really good and drinkable. We made tea every night with the tea and hot kettle they provided. They even had a tray of breakfast items and snacks for free by the elevator every day! WOW! We enjoyed the oatmeal every morning and packed an orange and kind bar for later. If you are here for skiing like we were it's very easy to get to the mountain. The hotel will drop you off at the bus stop (5 min away) that goes directly to Mt.Bachelor. It's about a 30 min ride and $5 each way. Bring cash they do not accept cc. On our way back we simply called the hotel and told them we were on the bus back and sure enough when we pulled up to the stop the Tesla was waiting for us wings up and all. Our driver was Steve and he was a gem! I could go on and on on the true genuine hospitality we received here. We loved it so much we are coming back again next ski season! Thank you Oxford hotel! read more

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We stayed here Halloween weekend for 3 days. The service here is great. The front desk was very helpful. Helped with reservations for restaurant, made recommendations for different things for us, handed out candy to our kids. The valet even though there is no valet was very kind and attentive as well. Housekeeping was on point. Room was clean And they did turn down service for the sofa bed in our room. We stayed in a suite that had view and balcony. The room was nice. The view was beautiful. It was nice to be able to sit out and enjoy a cup of coffee listening to the hustle and bustle which is not loud at all. Can't beat the location. You can literally walk almost anywhere within 5 minutes. There's gelato and Thump coffee footsteps away. You can walk to any downtown restaurant or brewery. And drake park and mirror pond are also just down the way. Don't think we could've had same experience staying at another hotel in different part of Bend. I was able to send my teenage kids walking around downtown too, candy shops, bookstores, etc. Also felt very safe for Covid. Employees wearing masks properly. read more

Oxford Hotel Bend - View from third floor - Hotels Near Me - Bend, Oregon

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My husband and I stayed here for a New Year's Eve (and anniversary) "stay-cation". LOVED IT!! Beautiful room (Mountain Suite); 780 SF with a great view of the Cascades and downtown Bend. Comfy bed, a stove and full sized 'fridge....heated floors in the bathroom and the most amazing steam shower. Total luxury! The vibe feels like Portland or some other much larger city, not little Bend. Service was super friendly from the front desk personnel to the bell staff to the valet. The restaurant, ROAM, needs some polishing....just moved from being "10 Below" a few weeks ago. Would not recommend, although we will give them another chance in a few months. Very convenient location; enjoyed wandering through some of the cute boutique shops in downtown. Great place!! read more

We thoroughly enjoyed every single thing about this hotel. Great location, wonderful staff, and beautiful accommodations. From the first step in the door until our departure we were delighted. The folks at the Oxford have perfected the nice touches. We had our chocolate lab with us and they even spoiled her! We will return and stay longer next time! read more

This hotel is outstanding! My family and I came to Bend for our Christmas Holiday. When we pulled up the valet attendant was very friendly and helpful. They took our luggage right away. And met us at the room. Entering the room we were so pleased with how cozy and beautiful it was. We were greeted with a beautiful bouquet of flowers with a hand written note welcoming us. The valet was sure to let us know of the turndown service and the pillow menu! That's right a pillow menu. We ordered our turndown and pillows. And went off to dinner. We arrived back to our room with the pullout all set for our son and chocolate on the pillow with a card that had the following days forecast on it. We stayed a total of three days and things just continued to impress us. We didn't bring any of our pups with us, but plenty of other people did. And those folks just raved at how wonderful the staff is with the pets. We did attend the Christmas dinner in the hotels restaurant. It was a prefix menu, the prime rib was outstanding. However, the rest did leave a lot to be desired. I do think that on any other day the restaurant is probably outstanding. It was just an off night for them. All in all The Oxford will be the only place we stay at from now on when visiting this wonderful city. read more

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I have never had such an amazing experience as I did at The Oxford Hotel. I was driving from Idaho to Washington this past weekend and got stuck in Oregon due to the mountain passes being closed because of the snowstorm that hit the PNW. I made a last-minute booking at The Oxford Hotel and was blown away by the service and accommodations. I was immediately greeted by the friendly staff, who was also shoveling snow in the front to make easy access to guests. At check-in, they gave me a puppy package with a ton of goodies for my dog that I was traveling with. I had some amazing room service that was quickly delivered to my room! The rooms were spotless and had the best complimentary toiletries. The next morning, they gave me some supplies for my dog's morning business and pointed me in a good direction to take her on a walk. Also in the morning, the concierge took time to sit down with me and discuss different route options to get to my final destination without getting stuck in the snow again. I had the best experience staying at this hotel. It was just what I needed after a stressful day of driving! 10/10 recommend!! I can't wait to go back! read more

A five star rating is difficult to achieve before even walking in the door... but the customer service at this Hotel has earned just that! Thank you Catilsi! read more

This hotel is hosting our corporate meeting. They have done a great job. I forgot contact lens solution and someone at the front desk suggested they had some, but called back to say they were mistaken. 5 minutes later I got a knock on the door with a very nice delivery of artificial tears, the closest they could do. I'm impressed at the effort. Thanks so much. read more

Terrible service beginning to end. I used to happily spend the extra to stay here vs. other Bend hotels. Entitled, inexperienced staff made every extra dollar hurt as they were rude and lacking any desire to help or serve. Save your money and stay elsewhere. A wolf in sheep's clothing. No housekeeping, no nothing but rude girls when you call for your car or a different pillow. Beware read more

We had such a fabulous stay here! The staff was very friendly, from the gal who checked us in, to the concierge, to the bellhop. Everyone was kind and cheerful. The room was well appointed and very comfortable. The beds were just the right firmness, and there were lots of choices of pillows! There were lots of little things that made our stay so lovely... the robes, the yummy smelling soaps, the French press coffee, the breakfast cart in the hallway, the newspaper, and the fresh cookies in the evening. However, what was truly the icing on the cake, was the care they took to welcome our dog! She was greeted with a sign with her name on it, she had her own bed, food & water bowls, and treats! It was so special! We felt like the hotel was happy to have her, and that meant a lot! Thank you so much... we will be back! read more

Oxford Hotel Bend - Hotels Near Me - Bend, Oregon

Adorable, posh hotel in a charming Central Oregon town. The hotel was upscale without being stuff or snooty. The check in staff was very warm and the valets are super laid back but attentive. My love and I came here for a day-cation. We are from Seattle. Nice 6 hour drive. The lobby is cute, fireplace, adorable details. The decor extends to the rooms as well. We stayed in the most expensive suite, The Terrace Suite. We took full advantage of the bathtub and the super comfortable bed! I slept like an angel and would have never gotten out of bed if it weren't for having to check out at noon. We didn't have near enough time to experience Bend, Oregon in one day. We will be back Oxford Hotel! Please tell your staff they were very pleasant and your decorator they did the best job decorating your hotel. read more

Oxford Hotel Bend - Large couch in Terrace Suite and huge living room. Great for entertaining. - Hotels Near Me - Bend, Oregon

This Hotel Gem is top notch! You will not be disappointed and the entire staff go above and beyond to make your experience unforgettable! My Husband travels to Bend for work every 3 months and he always makes it a point to stay at the Oxford Hotel in Bend if available. This beautiful boutique hotel has 59 rooms so make it a point to make a reservation early enough so there is availability. The Management staff is very understanding and go out of their way to accommodate any concerns you may have. The restaurant in the hotel "10 Below" cannot get any better, the food is very good and they have a great daily happy hour! Thank you Oxford Hotel for making our stay enjoyable and we will be returning in the next few months. Great Location! read more

I can't say enough about this four diamond hotel. My girlfriend and I stayed here for a night in June and didn't want to leave! We actually considered postponing our flight to stay longer. We got a good deal on a 1 bedroom suite from livingsocial.com. Our package included the suite, a private tour of Oregon Spirit Distillers, at bottle of their Vodka waiting in our room, $25 of room service, and $100 worth of services at Anjou Spa & Salon. What a deal. From the moment we drove up to the valet line and were met with such relaxed friendliness, we knew our experience would be great. The woman at the check-in table (not counter) sat us down and checked us in, asking about where we're from and giving us recommendations for our stay. There was a festival going on outside and she cracked me up talking about how she "wouldn't know because it's not like I participated in any of the drinking activities late last night but the mandarin infused vodka at the last stand over there is great!" The elevators and rooms are all equipped with RFID scanners that scan your keycard, so you don't even need to take it out of your wallet--just hold it up to the scanner! The suite was amazing. There was a full kitchen and living room area with a couch and LCD TV set to a video of an aquarium right when we walked in. The bedroom was nearby and had its own LCD TV set to a fireplace. The bathroom had two sinks and vanities, a jacuzzi, and a shower with multiple shower heads and a wet sauna option. Beyond those main amenities, there were things like a reading area by the window, a full body mirror, a dishwasher, microwave with a heat sensor, the list goes on. The hotel also lets you borrow bikes for free if you want to take a ride around the town. Daily weather forecasts are also delivered to your door along with hand-made chocolate. The Oxford had everything we wanted. But still, what sticks with me the most after the trip is how welcome the staff made us feel. I would love to come back here and stay for a full week. The whole town just gives me such a great vibe. read more

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