I've brought my threads to Oxboro a few times now. The last couple times I've walked in, I've been surprised to be charged different prices from my prior visits. Yesterday I stopped in to pick up a coat and sweater. I promptly presented my pick up slip which listed the amount due. Once the clerk retrieved my clothes, she rang me up and asked for an amount that was higher than was listed on my slip. When I asked about the difference, she apologized and added an online coupon to bring my total a few bucks below my original amount that was due.
Concerned about the fluctuation in prices from visit to visit, I asked if they had their prices listed on their website or in a brochure that I could take with me. The clerk replied that they were raising their prices so nothing was currently listed or available to give to customers. What???? I just paid $16.50 to clean a thrift store coat I purchased for $8.50!! I looked around the store and asked if they have prices posted somewhere and again the answer was no.
I've been happy with the cleaning and the service but won't be back until the prices are clearly listed (and consistent for more than a month) on the website and in the store so I know what I'm paying for each item. I like surprises but not when it comes to my moolah! read more