This place has always provided excellent service and they recently computerized their system which…read morenow provides email notifications. It's a great deal to dry clean 5 shirts at a time IF YOU HAVE A COUPON. They used to do this auromatically but just stopped the practice which is a bit annoying. Plus, they provide free dum dum suckers and dog treats.

Dear Community of Excelsiior/MInnetonka/Shorewood/Chanhassen, WOW what an incredible experience,…read moreboth in my business shirts, pants, suit coats and every week cleaning.... incredible focus on quality..... so, I brought my sectional sofa covers in for cleaning, really nervous as to the ability for Hour Glass Cleaners to do the job, and to have what was a very expensive sofa cover job without shrinkage and to get out sweat/dirt/red wine stains in the multiple covers...... I was amazed... .not only does LAURA the Manager deserve a raise... but she filled me with confidence and that she herself would do the cleaning... I cannot tell you how impressive she is with her ability to deliver on her promise and that I will always bring my cleaning to her and Hour Glass Cleaners of Excelsior... THANK YOU LAURA... YOU ROCK.... YOU ARE AWESOME AND THANK YOU FOR YOUR CARE AND CONSIDERTIONS...... 1

My love of vintage 1970's 1980's Couture designers started right out of college w an accidental job…read moreat NYC Bloomingdale's. I assisted Judith Kroll their renowned Personal Shopper. In over 50 years thanks to Fashion Ave shopping as well, I have a wonderous closet of beautiful items. Everything has been in storage since 2015 when we sold our house, moved to an apt then moved to our furnished apt in Florida. ( husbands idea) We are now moving back to MN ( yay). And I recently unearthed from a box my beloved black double breasted knotch collar floor length cashmere Escada coat ( Fashion Ave 25 years ago) which was a folded compressed box crushed mess! It's been a long time since I used a Mn dry cleaner. So scoured Yelp intensely reading many reviews. Number one conclusion was Blake Cleaners- - outstanding reviews. They lost their building so they do pick up and deliver. I was living in a Minneapolis Air B&B for 4 weeks and they picked up/ delivered coordinating with my wonderful host while I slaved away working in storage. BEAUTIFUL beautiful job! The fabric was fully " restored/renovated" to its original sheen and perfect texture. The entire form of the coat made it look brand new " just off the store shelf". AMAZING!!!! It came in a lovely thicker blue plastic full length cover and I packed it carefully in my luggage. Will wear it on my annual Xmas week trip to visit my HARD working bar tender daughter living solo in NYC!!! Thank you thank you Blake Owners! Will be my cleaners when we move back to MN in January!

Blake is a family owned and operated business. If you are looking to support your local economy…read moreand small business then this is your place. They get 5 stars for service and quality and being the closest dry cleaners to my house. I ended up settling on 3 because they are really pricey. I expect to pay more for a local, smaller operation, but they were literally more than twice the cost of your average Clean N Press. I felt the service was the same and actually Blake took longer to have my items ready than the in by 9 out by 5 chains. My moral self wants to be on the shop local band wagon and support the "Blake" family business; however, my financially aware in a poor economy self has a hard time justifying doubling my dry cleaning bill. I think I may return to the chain next time and use my savings to support Tilia on the next go-round. Sorry Blake Cleaners. You really didn't do anything wrong; I just can't (or won't) afford you right now.

They did not do a good job with the suit I left in their care - the suit still came back with marks…read moreand the owner showed no signs of remorse and said there's nothing he could do - terrible customer service!

Elite is expensive. Granted, I used to live in Chicago where there was a dry cleaner on every block…read moreand some of them would do a shirt for a dollar, but Elite still costs more than most places around here. I'm not opposed to paying premium for "elite" service, but that's not exactly what I got. Brought in a few winter coats that needed cleaning. They got the job done (took almost a week), including a blood stain on one coat (you should have seen the other guy!). Yet when I put on the coat the next day I noticed that all the buttons on my jacket were very lose, and not a day later did one fall off. I don't plan on returning.

They do a good job on dry cleaning and laundered, starched shirts. Nice people. Afterwards, they…read moretext you a follow-up thank you.

A young woman was at the counter. Greeted me with the best smile and positive attitude…read more I genuinely felt appreciated. A rare quality now days.

Excellent! from prom dresses, bridesmaids dresses, uniform alterations. Always on time , always…read moreperfect.

Fantastic and convenient alterations. (Appreciate the 7pm close time!)…read more So far in the last year we have sent jeans to be hemmed, 2 formal gowns, a tux, and 3 dance costumes. Made it to the "Wall of Fame"! Haven't used dry cleaning services, yet! Took anywhere from 2 weeks to 2days-owner was accommodating for a rush order:)

I went to a laundry mat near my house before this one. The one near my house did not have an ATM or…read moretake any car payments. So I looked on Yelp and found this laundry mat that said it takes card payments. It was a relief for me because I didn't have to drive to the bank to take out money. When I got there, I tried 4 different washing machines and all 4 did not work... I decided to just take cash out the ATM which charged me $3. I don't see a point of having machines that take card payments when they don't work. Other than that the place was clean and they have one bathroom for people to use.

Laundromat is fine, but I was verbally attacked by a woman while I was checking my laundry. She…read moretold me I was lost and didn't know what I was doing. She was doing her laundry and was very hostile and belligerent. I will not come here again. I don't come to do laundry to be verbally assaulted

$7.00/garment...not here! No ma'am. They even removed gum off my pants! Fast check-in/out. Updated…read moreregisters. All cards accepted. Quality work done without going broke for your clothes.

I used to take my dry cleaning to a very expensive place downtown. I found this cleaner and haven't…read morelooked back. They're friendly, fast and cheap. I've had excellent luck here. Slacks, jackets, winter coats. Nothing's over $10.

I've now taken 4-5 items to Sew What! on Excelsior for repair and I've been very happy with the…read morework. She is very nice and professional. I'm baffled by some of these comments and honestly I'm wondering if they actually went to a different location, because she is solid. She repaired large off-seam rips in expensive yoga pants and they look fantastic - $17 for the repair vs $120 for a new pair of pants. At times she has told me - "I'm not set up to do this job, but you can take it to XYZ shop and they can help,", which I appreciate. She is professional and I think she does pretty much everything on her own, so if you feel like she isn't being nice enough, maybe she is just in a hurry to get back to work (to be clear, that's *not* my experience at all). I have a ton of respect for this business and she's watching her grandkids at times to boot to help family.

Been a customer of theirs for around 6 years. I've trusted them with my pants, shirts, hoodies,…read morecoats, and suits (blazers, vests, pants, etc). They've repaired zippers. They've reinstalled buttons. They've down patchwork. They've taken in coats, as well as let them out. They've hemmed pants and shorts. They've installed suspender buttons to my slacks, and cufflink holes for my dress shirts. They do excellent work, with great customer service and unbeatable prices.