We have lived here for over 7 months, and we couldn't be happier! The staff is the best I have…read moreexperienced in all my years of living at different complexes around the country. The monthly breakfasts, and little notes that they send out are examples of how they treat each person as like they are part of their family. Maintenance quickly answers any service calls, and most importantly, they fix it right the first time. The community director sends out timely information, and they have been working non-stop to make improvements to the property. Until we find our dream home, this is where we are putting out our welcome mat!

I lived on the bottom floor and there were kids above us jumping and running around making loud…read morenoises and throwing trash over the balcony onto my patio.. I respectfully asked them if they could keep the noise down because I do go to work And need sleep... I go back down stairs and now the parents began stumping.. I complained to the main office and they seem to not care. I was paying $2k+ to live like this.... never had an Upstairs neighbor this loud and disrespectfu.

I have lived in this apartment complex for 7 years. It's…read morequiet, conveniently close to pretty much everything. Friendly neighbors, clean, safe. The best part for me is the relationship I have with the front office manager/team . Heidi has always been so kind, understanding and does her best to help in any way. Jose our maintenance guy is amazing too! These people genuinely care and ensure you have not just an apartment but a home . Take always - need a little TLC here and there. Little more police patrol. *** overall I highly recommend this complex***

Lovely place with lovely people who will help you. Great for a first apartment! The apartments are…read moreclean and we'll maintained. Maintenance is super fast.

The worst place I have ever lived! Cockroaches everywhere. I complained and they told me I was…read morewrong! I left and naturally they threw the book charges at me. Even through in some random extra charges with no explanation. When I called to ask what they were for, the person on the other end was rude. Terrible place... great location though

I'm gonna make this short and sweet. Moldy, shitty management, and nasty. You're better off living…read morewith the crackhead at 7/11 across the street. Enough said. #roachesintheshower #moldintheac JK I know you want to know the details It all started when we toured the apartment and were told we would be staying in a bigger apartment but similar floor plan. We had to sign like 5 leases because they couldn't seem to get it right. Idk maybe it's hard or something. We were charged for the larger floor plan, but then when we went into our apartment the day before we moved in, it was the smaller one we originally toured. They were not very accommodating but we settled with a similar floor plan for the same price but had to wait two months to move in. #stupid Then our ac went out. We put in an emergency request and when they came, they said not only did we have a leak, but also a "growth". This past month, we have been given very few options, and we're basically kicked out so they could fix it. Thank god they offered for us to stay in the apartment that has no water and no ac #lifesaver. Anyways, we found our own living arrangements for what we were told would be 5 days. If you guessed that it was not 5 days, you would be right. Now, I am basically homeless but don't worry, I'm still paying rent. If you think management has even pretended to care, or even apologized for the inconvenience, you would be dead wrong. Still waiting to move back in, and hopefully get some sort of clarification on what exactly is growing (they said it's probably not black mold but it is moldy). This place sucks more than a hooker in nyc. Live elsewhere if you can.

I have had some inconveniences come up with my application, Ava DiGregorio, Leasing Consultant has…read moregone above and beyond to help me process my application. I have nothing but praise for this young lady and hope that she will be a ray of sunshine at this complex for a long time!

On Wednesday, the company called Flavor Finish Resurfacing resurfaced my tub and they did a great…read morejob. The tub looks really nice. I've lived here for 3 years and all of my service requests have been done promptly.

Yeah, no, this is not a five star property. Nothing is done about my neighbor slamming her door at…read morethese poorly built townhome apartments. I was just woken up at 5am on a Sunday and should have been able to sleep in. The office does nothing about it. Their alleged courtesy officer never calls me back, and they will be getting rid of their courtesy officer this December FYI. So I don't recommend moving here if safety and quiet is your goal. If the noise stops, I will gladly take this down. The office is also horrible at communication. I never get a call back or a returned email.

This place is the most amazing community ever!!!! I love living here. The loft floorplan is so…read moreamazing!

I moved in here about two months ago. So far my experience here is amazing, They go above and…read morebeyond to meet your expectations. The property is very clean and up-to-date. Jenifer is a wonderful property manager that handles any kind of questions concerns.

I had an extremely frustrating experience at Bexley Riverwalk following a pipe burst that flooded…read moremy apartment. The bathroom, bedroom, kitchen, and dining area were all flooded with dirty, foul-smelling water. Maintenance came initially and flushed water out through the patio, then left a dehumidifier and instructed me to run it for three days, which I did. On the fourth day, I had to fly out. I turned off the dehumidifier because I was not comfortable leaving an electrical device running unattended while I was out of town. I clearly told the management and maintenance team that they did NOT have permission to enter my apartment without me present, and that I would be back the very next day and they could return then. Despite this, maintenance entered my apartment anyway after explicitly being told not to. I was later told that turning off the dehumidifier was a lease violation, which felt unreasonable given the circumstances and the fact that I followed instructions for three full days. To make matters worse, after the flooding they had to replace baseboards and drywall, creating another mess. I repeatedly requested that the floors be properly cleaned and sanitized, since the unit was flooded with contaminated water, but this was not handled with urgency or care. I understand this happened during a winter storm with extremely low temperatures around 20°F. I had taken precautions by dripping faucets, and the pipe that burst was supplying the sprinkler system, not something within my control. Still, the lack of respect for my boundaries, poor communication, and dismissive handling of sanitation concerns made this experience incredibly stressful. Overall, the situation was mishandled, invasive, and frustrating. Emergencies happen, but tenant communication, consent, and basic cleanliness should not be optional.

I don't typically leave reviews for places I haven't lived, but this experience was bad enough that…read morepeople deserve to know. We arrived thirty minutes early to our scheduled appointment and acknowledged it right away. We walked in and said we were sorry, that we knew we were a little early. The leasing agent responded with, "Yes, you're thirty minutes early, you can go around and come back, there are plenty of restaurants nearby." We said okay. Then she changed her tone and said, "Or you can just wander around until I'm done. This is a walk-in, and he walked in before you." Worth noting, other websites list this property as appointment only. We walked the premises. It was fine, nothing incredible. When she finally met with us, it was clear from the start that she had no interest in working with us and did not want to answer any of our questions. When I asked about typical rent increase percentages, she told me that anyone who gave me that number would be lying and that it was impossible to know. When I asked about towing incidents after seeing reviews about it, she said that it never happens, and that a mother left a bad review on her daughter's behalf. When I asked who is responsible for the damage inside the unit, because we were standing in a unit that had a cracked ceramic sink, bugs in the tub, and crooked mirrors on the wall, she was completely dismissive. When I pointed out there were wasps directly above the balcony/patio door, she said yes there will be wasps, obviously, you can't stop them. Every single question we asked was met with attitude and deflection, for no reason. She would not explain the move-out process. She would not discuss what renewals typically look like, saying no one could know that. She mentioned the package system, but said nobody uses it. When we asked about garage availability, she would not tell us if there was a waitlist or not. On top of all of this, the hallways were extremely hot, the AC was not working, the unit had visible issues from day one, and there are active lawsuits involving the company next door that she had no interest in discussing. Even if they offered us two free years, we would have said no. Not because of the building, but because of how we were treated. We came in with high hopes based on their website. We were polite, we were patient, and we gave this place a real chance. No price and no location is worth being treated that way. I hope other people have better experiences. Ours was utterly appalling.

My 52 year old daughter lived there for 11/2 years. She…read moreended up with black mold in her apartment and had to move out. Just the expense alone was enough but now they are trying to charge her 500.00 when we paid 300.00 for cleaning and have pics of it was spotless. This is the worst management company I have ever experienced. Time for an attorney to get involved. Renters be aware.Would never recommend this.

I want to say up front that the situation we ran into was honestly a pretty rare set of…read morecircumstances. I'm not suggesting this happens to everyone. I'm sharing it simply because if something unusual like this does happen, it helps to stay very on top of communication. I followed up to get answers, but my biggest concern is that someone older or someone without the time to constantly check in might have a much harder time navigating a situation like this. We lived at Limestone Ranch for about a year and a half, and overall our experience was mixed. The apartments look very nice when you move in. The renovations make them feel modern, which is one of the reasons we chose it. At the same time, the buildings are older underneath those renovations, and that led to some strange maintenance issues. For example, our kitchen sink repeatedly came apart. Our dishwasher also came out of its socket repeatedly. Maintenance was always kind and tried to fix it, but the problems kept returning. One thing that surprised us was the electricity cost. Our one bedroom rent was close to $1,700 a month, yet our electric bill sometimes exceeded $400. Even after we moved out and the apartment sat vacant for two months (which we still paid for according to the lease), the electric bill was still over $200. I'm not sure if this was the provider or the building itself, but being on the third floor likely didn't help. The amenities were decent but sometimes inconsistent. The pool is nice, but there were times we went to swim and I ended up skimming debris out myself. It was also closed for about a month last May because an inspection hadn't been completed in time. The grills by the pool rarely worked. The gym is extremely small, and if two people used the treadmills at the same time it often tripped the breaker and shut both machines off mid-workout. We also dealt with a lot of palmetto bugs in the outdoor hallways and stairwells during humid weather. I understand this can happen in Texas, but it was shocking at first since we weren't originally from the area. Some nights the stairwells were full of them, and a few did make it inside our apartment. We also had a wasp nest on our patio that made the space unusable for quite a while. After waiting weeks for maintenance, we eventually sprayed it ourselves. Packages also became an issue over time. The Luxer One locker system worked well at first, but later we often received delivery notifications only to find the packages missing. At one point the staff had to reorganize everything themselves, which was appreciated, but it happened months after some packages had already gone missing. One of the best parts of Limestone Ranch is the location. It's very close to Costco, other shopping, and the highway, and there's a canal with a walking path nearby that we enjoyed. Where things became difficult was when we had to break our lease due to relocating for work. To be fair, Limestone Ranch does offer lease break options. We spoke with Evan, the assistant manager, and chose the 60-day notice option. We confirmed everything again before submitting notice and were told February would be prorated to around $400 since the lease would end partway through the month. When February arrived, though, we were charged the full $1,700. To keep the account in good standing we had to come up with an additional $400 while the issue was being sorted out. We were then told we also owed another $1,000 because the lease break fee had not originally been charged correctly months earlier. From there, it turned into nearly a month of trying to get answers. The only time anyone reached out was to collect additional charges. Evan told me he would contact corporate and call me back, but I never heard from him again after we paid the additional fees. Both Evan and Mahogany also directed me to contact corporate myself, but when I did they seemed confused and had very little information about our situation. During this time it was also extremely difficult to reach Ebony, the property manager. Calls often went unanswered and I was not put through when I asked to speak with her. After weeks in the dark about our charges, refund, and even our security deposit, I was honestly considering contacting an attorney just to get basic clarification. Even the refund required follow-up from us. I noticed in the documentation it was listed as a check, and I had to ask whether they had the correct forwarding address because it had never been confirmed. I do want to be clear that this review is not meant to reflect negatively on Ebony. Once she became aware of what was happening, she stepped in and worked to correct the billing issue and make sure our refund was issued. She was extremely apologetic and clearly cared about making things right, which I appreciated.

It's that time again--renewal time! And we just wanted to let you know that there's truly nowhere…read moreelse we'd rather be right now, Until we find our house, we are absolutely thrilled to be staying here with a team that genuinely treats us like family and makes sure we are taken care of without a doubt. We wanted to give a special shout-out to a few people who make living here so wonderful, Ebony and Lyle have been absolutely amazing. Evan and Byrd are always friendly and helpful. Kecia and Eric are the newest additions and they've fit right in, The entire team here makes this feel like home. We genuinely love it here, and we are sure anyone else who lives here, or is considering it, will too!

I had a fantastic experience with Ave Las Colinas...I relocated from LA and was staying in hotels…read moreinitially. I looked at a number of places in the area and this was imo the best, small enough to not feel overwhelming, friendly and close to amenities! Special shout out to Graham...he was there to show me the property on the tour, checked me in when I moved in and always available to help ...with a great positive attitude always...thank you Graham! I would recommend Ave to any family, friends or colleagues coming to the area...

I was disappointed with my stay -- the apartment was clean and had a big closet, but it was very…read morenoisy (close to the roads and you can hear the neighbors), and there was no convertible bed in the main room. Plus, you are far away from Las Colinas Center without a car. Maintenance was poorly managed too: they closed the pool during the hottest weekend in March to fix a light, leaving it empty and dirty for three days. The general atmosphere was nice with weekly events, but overall, the experience didn't meet my expectations.