I have lived in this apartment complex for 7 years. It's…read morequiet, conveniently close to pretty much everything. Friendly neighbors, clean, safe. The best part for me is the relationship I have with the front office manager/team . Heidi has always been so kind, understanding and does her best to help in any way. Jose our maintenance guy is amazing too! These people genuinely care and ensure you have not just an apartment but a home . Take always - need a little TLC here and there. Little more police patrol. *** overall I highly recommend this complex***

Lovely place with lovely people who will help you. Great for a first apartment! The apartments are…read moreclean and we'll maintained. Maintenance is super fast.

Alix was super helpful during the tour. She knew all the details about the property and made the…read morewhole process feel easy and stress free. The apartment itself was really nice, great layout and the location worked well for what I was looking for. Definitely recommend reaching out to her if you're checking out this area!

Touring with Alix was great she was fanta host and was very knowledgeable with questions we had…read more The apartment was nice, and we love it we're looking around to move a few months from now!

A resident (my 27yr old) has reported to the manager she would be moving out on April 7th due to a…read morejob layoff. April 7th came and went and the manager went to her apartment to place a notice on the inside of the door but the interior look was in place. Days came and went and the staff did nothing even after seeing her car in the parking lot. I called on April 21st to ask them to do a wellness check because I has been unable to reach my child. To which the guy on the phone said "oh we have been trying to reach her too") My child was found deceased inside her apartment. Common sense would be 'hey we cannot reach this resident that stated they would be moving on the 7th" maybe we should call the police

We have had nothing but disappointment in this apartment complex. Have been living in this…read moreappartment for 2+ years and it has been miserable. We live on 4th floor and the elevator during thunderstrom went out 3 times in the 1 year period with fixing time more than 2 weeks at one of the times. Currently july 27th 2026, temperatures are more than 100 F and the air conditioning in our unit is broken since 4 days now and they dont have any estimated time for fixing it. There is no direct way to communicate with maintenance team and the resident team in the main office are USELESS they know nothing abiut anything. They are not ready to give back any credit and just keep on increasing price on contract each year. If you are looking to buy in lewisville I HIGHLY ENCOURAGE to stay away from this place.

One reason I love living here is the staff. Our maintenance…read moreman (Arturo) goes above and beyond and he can fix anything ! He is definitely one of the many reasons to live here!

We have lived in numerous apartments over our lifetime, and Oakhaven Apartments is by far the best…read morecommunity we have ever lived in! It is quiet, maintenance is quick and thorough (thank you, Artero), and Cindy and Alex are a joy to work with on any issues, including signing a lease, transferring a lease, etc. We hope to be here for MANY years to come!!!

It's currently 10:04 pm on 9/2/2024. I live on the first floor and it's currently 80 degrees inside…read moremy home while its 81 degrees outside..  I've been living here since June of this year. Crest Manor Apartments They are disorganized and do not communicate effectively internally or externally. My move-in day was delayed because the manager didn't know I was moving in; never mind, I had been working with one of their employees for two months prior and sent all my necessary documents; coincidentally, on move-in day, all records had been "misplaced." Next,  let's discuss the many maintenance issues I've had in the short four months I've lived here. Our dishwasher wasn't spraying; a maintenance employee of Crest Manor told us that's normal because they have low water pressure and that everyone's dishwashers don't work.  Why would you advertise dishwashers as an amenity, but they're not functional? Next, we move to fix the air; again, it's currently 80 degrees in my home, and not because I like it that way. Maintenance has been in my house 5 times to repair my air and thermostat and it's still not working. It's the middle of summer in Texas and my air hasn't ran properly for more than a week. Maintenance men have zero respect for your living spaces. They make a mess once they come in, and it's up to you to clean up after them. It took them two months to fix the air conditioner, and I've only been living here for three months. They just "fixed it" seven days ago, and now it's broken again, and the furnace is leaking in my shower now. I didn't move in with roaches, but somehow, I now have roaches.  I asked a Crest Manor employee to send pest control; over 3 weeks ago. Pest control came at 5 pm and told us he couldn't spray because we would need to vacate the apartment for 4 hrs so it could air out. The was not communicated with us when pest control was requested. Crest Manor never warned us of the protocol. Now it's 3 weeks later and I still see roaches and the pest control is nowhere to be found.  I asked Maintenance to change my filter due to an increase in asthma symptoms since moving in. I watched the Maintenance employee of Crest manor pretend to change the filter and try to leave, and when I said wait, you didn't change it; he apparently couldn't speak English and left.4 months in and my filter still hasn't been changed. Now, let's move on to parking; they have paid and unpaid. But recently they significantly reduced the amount of free parking, forcing you to either park considerably further from your home and walk or pay for covered parking. If your apartment is in certain areas, you won't find parking at all unless you park on the other side of the complex. If you have an unexpected visitor that stays longer than 2 hrs their car will be towed. All gates remain unlocked so peoples cars have been broken into and stolen. Next is Crest Manor staff's overall lack of professionalism and attention to detail.  When you go into the office to speak to an employee, everyone either doesn't speak English or is completely lost, has no idea what's going on, and refuses to speak.  Lastly, they created an Amazon parcel system in which every tenant is charged $10 free. I've been here four months, and not once has Amazon delivered to this specialized parcel system for which I'm being charged. And when I asked about it, they said they couldn't force Amazon drivers to use the system. They charge tenets when they don't even have an enforceable contract with Amazon. All of my packages still come to my door, as well as my neighbor's door. This sounds and feels like theft. If you don't have laundry, don't try to do it on-site; something is always brokenAll in all, I wish I could give this place a zero. Don't waste your time touring it. I will personally help you find a better apartment complex.

Long-time resident. 2 days ago, from 8:45 am onwards, I was waiting outside of the Leasing office…read morefor it to open. I was locked out of my apt., which is the closest one to the Lsg Office. It was raining - bad! I watched as the Office Staff, one by one, slowly trickled into work. At abt 8:50/8:55 am the Tornado sirens went off. I banged on the (Glass) doors time and time again to escape the sideways rain and winds (in a Tee Shirt and sweatpants) and they refused to let me in to literally take cover from a possible tornado! The last worker to arrive (a real kind lady of Asian descent), saw my predicament - dripping wet/ soaked and in need of cover - so she pulled her car underneath the awning and unlocked the Office door for me. When I asked the workers inside (who ALL saw me outside) why they wouldn't let me in during a tornado warning, they chimed that it was 8:57am when I banged on the doors and they weren't open until 9:00am. Yep, he's 3 minutes early so let's deny HIM (literally) shelter from the storm!! (Yep, I'm sure their inhumane decision had nothing to do with my race).

I have had some inconveniences come up with my application, Ava DiGregorio, Leasing Consultant has…read moregone above and beyond to help me process my application. I have nothing but praise for this young lady and hope that she will be a ray of sunshine at this complex for a long time!

On Wednesday, the company called Flavor Finish Resurfacing resurfaced my tub and they did a great…read morejob. The tub looks really nice. I've lived here for 3 years and all of my service requests have been done promptly.

I've lived here for about a year. Moving from an 1800 square foot house to a one bedroom apartment…read moretook some clever downsizing. I love living here. My neighbors are great, there's plenty to do and the staff is very friendly. Today, I received a very informative email about preparations for tonight's sleet/ice forecast. The sidewalks have been treated, additional ice melt is stationed at the exit doors and get this-dog owners can borrow retractable leashes (so residents avoid slipping and sliding). Great place to live! Check it out.

The units are nice and the property is a great place to live. Carolyn is simply awesome. She is the…read moremanager and the maintenance crew is top notch. They have a lot of activities

Just be aware and do your homework. Price is not everything. You get what you pay for. Mom in law…read morehad to leave per doctors orders, security deposit was not returned. Unit was left in perfect condition and ready to be leased out next day. Lots of turn over in office, did not trust people there from what i was seeing.

Really clean active adult apartments for 55 and older who want to live on their own but be in a…read moresafe community. I'm visiting my mother in law who just moved in. The halls are not climate controlled so be aware it is hot during the summer months. I was very confused trying to find her actual unit so I can't imagine an elderly trying to find theirs. The elevators are spaced out pretty far and the halls are kinda staggered. One of the 4 elevators is down and has been since Friday, so 3 days. The unit itself is nice and clean and perfect for independent living. There is a small activity pool that is perfect for cooling off or some water aerobics. On each elevator is a large calendar posting activities and trash schedules. There is a small courtyard for walking and sitting. One little niche had a few bookshelves and chairs for relaxing and reading. It is outdoor but covered with a nice breeze flowing through. Overall I think this community is a welcome addition for the 55 and older crowd that are still active.

If you live here, I hope you don't plan on inviting people over because the building numbers are…read moreIMPOSSIBLE to find. They may as well have written them on a piece of paper and stuck it to the wall because that's as about as clear to find than the actual signs they have up. Why spend money on building signs that nobody can see? I'd have rather them just had nothing.

We have lived at lakeway for a year now and we have enjoyed every minute of it. Our neighbors are…read morefriendly, maintenance comes the next day when requested, and the office staff is super friendly and enjoyable to talk to. I love the chill areas that have pretty string lights, bonfire, and nice outdoor chairs and grills. In the summer I'm at the pool almost every other day because it's so relaxing. Sometimes I stop by the club house to grab a cup of coffee before work. The maintenance team is like family now because I see them everyday doing work around the complex and they never fail to say hi and ask how I'm doing. We were looking to resign in 3 months but wanted to move to a different unit with higher ceilings... we explained this to the office staff and they worked their magic and got us that unit the morning after!! We are sooo excited for another 15 months here!

I lived on the bottom floor and there were kids above us jumping and running around making loud…read morenoises and throwing trash over the balcony onto my patio.. I respectfully asked them if they could keep the noise down because I do go to work And need sleep... I go back down stairs and now the parents began stumping.. I complained to the main office and they seem to not care. I was paying $2k+ to live like this.... never had an Upstairs neighbor this loud and disrespectfu.

Absolutely terrible experience living here. We were given limited choices by our relocation company…read moreregarding apartment buildings to choose from and unfortunately this was a bad decision. The two saving graces were that 1) we only had to be here 3 months while our house was finishing construction and 2) the maintenance team was very responsive. Hence the 1 star. 1. This building must be 100 years old. It is so outdated and it shows. 2. Maintenance. Upon moving in (literally the moment we walked in) the master bathroom had a leak. We had to call maintenance, who came that evening and fixed it but not before stepping in our bathtub with his dirty shoes and leaving the mess behind. Every other week our sink or bathtub was clogged. Within one week, we had light bulbs go out. Not to mention the beds that detached from the headboards. Let's not even talk about the safety hazard this poses with two young kids. 3. Pests. We found a freaking LIZARD one day. We had so many flies that it felt like they were manifesting out of nowhere. Then we had spiders. And keep in mind, we are CLEAN people. Like very clean, so this wasn't due to our living style. Upon moving in the first thing we noticed were two nests of some type right outside our apartment door. One appeared to be a termites nest. So these pests were all living outside our apartment and probably scurried in any opportunity they got. 4. Kitchen Utensils. There is absolutely no way the utensils were from anywhere but the dollar store. I'm not exactly expecting KitchenAid utensils but I'm paying $146/day, which comes out to almost $5K PER MONTH. So yes I do expect something better than the dollar store. See picture of pizza cutter that broke the first time we used it. 5. Cleanliness. The apartment appeared fairly clean when we moved in. When we moved a bed there was even a little sign under the bed that said "yes we clean under here too!" And then in the family room we lifted up the rug and it was a dust fest under there. See pictures. So gross. 6. Neighbors. This is the kind of place where people literally have nothing better to do than complain because your trash can wasn't inside your apartment before 9 am. So there's that. I would never live here again nor would I recommend this place to anyone.