These guys are the best when you need your bike fixed or serviced. Kind, accommodating and…read morecommunicative. Steve and his crew make you feel like they actually care about getting you back on the trail.

Brought my bike in for a gear adjustment and after spending the $75 on the gear adjustment my bike…read morestarted to "ghost shift." I brought it back because it was ghost shifting and I had a "light" crash ... Went to pick up my bike AGAIN after just bringing it there, regardless of the "small" crash the bike was going to have to go back after the initial gear check / repair for $75 because it was (ghost shifting) so regardless it had to go back ... Pick it up for a second time and they over charged me $20 bringing my bill to $120 .... They took the $20 charge off and left my bike repaired with a badly scratched derailleur on it even though I brought a fresh one with no scratches in on the second visit... Not the best experiences, just calling it how it is / was too. I mean who repairs a bike with a fresh hanger but leaves the derailleur looking like shit.. Located in my town but if I don't have to back I won't go back! Spent close two $200 in two repairs and both times left unhappy.. Actually on the first repair I had to bring it back beside for $75 it shouldn't make sounds and should work accordingly, no!?! SUPER UNHAPPY. Now I need to bring it to another bike shop to have the derailleur taken care of and my handle bars wrapped was left looking like shit and when I brought it in I said I had handle bar wrap but no one asked if I was happy or need anything else situated before they went on vacation and before I picked it up. If I opened a bike shop I know I could do better and it starts with BUILDING RAPPORT AND ACTUALLY CARING!

(Back Story) So my review starts with a "Bad Dad" moment…read more Accidentally let my son's bike fall out of my open hatch on my car while backing up this morning and ran it over. Derailleur (yes, that's how it spelled, thank you Google) was completely twisted, cables crushed and slight bend to derailleur hanger. My son rides daily and how would I tell him when he came home from school that the bike was wrecked. (Start Review) I called Catskill Bicycle Supply shortly after they opened. Spoke with Lee on the phone and he said to bring the bike in and he would look at it. They were open on a Monday which doesn't happen a lot in rural New York which was nice. I brought the bike in and he took a quick look and told me a few things he saw and asked me to leave the bike and he would get back to me with an estimate. I left expecting to hear from him later in the week. Shortly after noon time, I had a text with a very reasonable and detailed estimate from them. I gave them the green light to make the repairs and again made an assumption that I would here from them by the end of the week at the earliest. Two hours later, Lee texted that my son's bike was ready for pick up, exactly four hours after being broken. They were able to squeeze in the repairs while waiting for parts on other repairs and explained that a two hour turnaround isn't the norm but they knew the kid would be sad without his bike. Can't thank them enough for the great service. Now the quandary, do I tell my son of what transpired since 8:30am today or just park the bike? Tips: Located on Main Street Catskill conveniently with street parking. While this was a service visit, their bike's for sale looked pretty amazing. Was in and out so quick, I never got any photos.

Lee & Mountain at Catskill Bicycle Supply Company are tops! I was ALL over the map looking to get…read morea pair of e MTB's for my son and I. I wound up buying a pair of AWESOME Norco VLTs (SO mush fun!!!) which, to Norco's credit they will ONLY sell through dealers. RESIST the direct to consumer route-DON'T do it!!! Catskill Bicycle Supply provided fantastic, personal service, customized the suspension, bars, etc. and dialed our bikes in to the tee for us! And... it was a better deal than any of the direct to consumer options out there and with REAL (awesome) in person people to support the bikes!!! We were SO pleased we bought a 3rd e MTB, a (hardly) used Specialized that they also dialed in for my wife.

I don't usually do reviews but these folks are so amazing, their customer service is off the charts…read moreand they know their stuff. They are our go to when any of our family has bicycle needs!

After researching different cycling shops in the area, I had the great fortune of coming here for a…read morebike fitting. My wife gifted me this for my birthday, knowing this is something I been wanting for a while. This shop is a great shop. The owner is very welcoming and actually cares about providing you with what you want. In my case I wanted a bike fitting to better utilize my bike and eliminate random soreness and fatigue in weird spots of my body. The owner took his time methodically going through my measurements and fine tuning different angles to make sure I felt most comfortable in my bike. He wasn't rushing me and he went out of his way to answer any question I had. I really appreciate that. My first impression of this shop is wow, I wish I knew about it sooner as I would have started here for my cycling needs over other competitors in the area. Anywho, I'll def be coming here for whatever needs I have in the future. I highly recommend if you're reading this, looking for a bike fitting, looking to buy quality bike or you are interested in visiting a shop that actually cares about its customers and cycling go here.

We went in a group of 3 to the West Cornwall location for ebike rentals. We loved every minute of…read morethe experience. The customer service was excellent. She took her time fitting us to the bike, explaining how they worked and the route and allowing us to test ride. The rental for two hours was $60 per person or half day (4 hours) for $70 per person. We enjoyed the quiet ride along Housatonic river. The roads the route was along had very little traffic. We saw many people walking. We also got to enjoy the covered bridge and the bridge on Water street as well as the waterfalls. It was just saw a lovely day. 10/10 recommend this rental location and the scenic route.

Well worth the trip from NYC to buy two ebikes!!! They carry inventory of a several manufacturers…read morein different sizes, so my husband and I were able to try several bikes to check which bike had the right fit for us. They are also around the corner from a hill, so we were able to test how the bikes felt and performed on an incline. The staff and owners were extremely knowledgeable. They went above and beyond. (We spent 3 hours there testing bikes.)

The team at Kingston Cyclery are amazing, I highly recommend this business if you're buying a bike…read morefor your Bard student -- they will keep your student on file for servicing the bike for normal wear and tear, and they can pick up and deliver back a student's bike if something breaks. When my son couldn't receive a bike during normal delivery hours, they delivered outside of the normal schedule. These guys go above and beyond.

From the owner: Kingston Cyclery has been selling and servicing bicycles since 1973. read more

Great little shop to tune the bike of our child! Friendly and reasonably priced. Will come back.read more

Call before going there. Hours are sporadic. The hours posted on Google should not be relied uponread more

I had a flat tire and they were very accommodating. The mechanic immediately diagnosed my tire ;…read more which is very good for a busy Sunday afternoon, where the wallkill valley rail trail is just 50 feet nearby. They had me out and back on the road in 15 minutes. Thank you. I can see that the guys who work here love cycling and do an excellent job at service.

Relatively new to the area. Decided to give this place a try. Stopped in to get a new tire and…read moresome bike accessories. Very friendly and knowledgeable team. They were able to get right on the tire. They brought out the choices of tires in that size. They also had good quality bells and gloves in stock. For those who don't know, they do have a small parking lot out back and a ramp for bringing your bike in the back door. Definitely I will return next time I need service.

Provided Great and immediate minor service and advice. Affable, accommodating I recommend this very…read morefriendly and cozy bike shop to anyone interested in biking, or who might need prof repairs and advice.

As someone who has no interest in the bikes in there just due to their style. I ride BMX and…read morebrought a custom BMX bike all in parts there that he built it from the ground up. Has been doing my Maintenace on it which is a few times a year it could be anything to a trueing, chain, bolts to something I just want to ask about. Has always been my go-to guy to a bike he doesn't work on often(just bc many people don't ride BMX). I will continue to go there always the pricing is great on Maintenace and always has my bike back to me that day or the next if he's busy.

I did this as a work team-building outing and had no real idea what to expect, but I loved it. None…read moreof us had done anything like this before, but the staff were super friendly and walked us through everything without making anyone feel clueless. Once we got moving, the views were unreal. The autumn leaves were gorgeous, there's some water views, and later on, the stars were incredible. The stop for hot cocoa and marshmallows was such a cute touch, and honestly perfect for warming up a bit. Sitting there burning smores and laughing with my team felt very wholesome in the best way. I also really appreciated how low-impact this was. I'm pretty out of shape and deal with back issues, and I had zero discomfort the entire time. It was a beautiful fall night and such a memorable experience. I'd absolutely come back again, but bring my partner with next time.

We were looking for dog friendly places to take my pup and this sounded like a fun way to explore…read morethe area! Your dog must be leashed for safety reasons (obviously) - they provided a floor mat so he had a comfy place to sit while we pedaled. After a brief safety presentation, you basically just take off. I do wish they provided some audio narrations about the area as you passed by it, but you are basically left to your own devices. The view was nice - you go through a forest and then are next to the river, so you get a good mix of views. The rail does go through a residential area, so be mindful of your noise! At the end of the rail, they make everyone get off for around 15-20 minutes so they can turn the carts around. The tour does take 2 hours so plan accordingly. They do provide hot drinks while you are waiting for your tour time to begin, but I wish they provided some snacks too. Bathrooms are very clean and they have a fire pit to keep you warm!

Nice little sporting good store on Warren street. We scored some great deals at their end of…read moreseason sale 1/2 off north face/Patagonia/smart wool ... nice selection and great deals!

The guy working here on Monday really saved the day. I was going for my first ride of the season…read morebut both my tires were flat. I went to Walmart to buy a pump (I realize that this makes me a dildo) and the pump snapped the screw off of the tube. I had a bit of a nervous breakdown and gave up for the day. Then I decided to google bike shops in the area and found this one. I went in and my bike was ready to go in a few minutes. Dude was super nice too. I'm definitely going back for any future bike issues.