The team at Kingston Cyclery are amazing, I highly recommend this business if you're buying a bike…read morefor your Bard student -- they will keep your student on file for servicing the bike for normal wear and tear, and they can pick up and deliver back a student's bike if something breaks. When my son couldn't receive a bike during normal delivery hours, they delivered outside of the normal schedule. These guys go above and beyond.

From the owner: Kingston Cyclery has been selling and servicing bicycles since 1973. read more

Phenomenal bicycle repair shop in the town of Woodstock. Great staff. Friendly people. I brought my…read more2016 rad mini ebike in for a tune up after 2 years of having Abused it and left it outside in the elements. Shane, the bike repairman, not only tuned it up but fixed a few things I didn't even realize had been impeding my bike's performance and i received a bike back that was running and riding better than when it was brand new. Billy, the owner, is extremely personable and helpful. Great communication. I've had several of my families bikes serviced in different local ulster county bike shops and I've never been satisfied with the work. I liked this bike before ... now I love it. Thanks guys.

I bought my bike online and it showed up missing parts and unusable. I did not realize this until I…read moreattempted to ride for the first time. Went directly from the trailhead to Overlook Mountain Bikes. The store was buzzing with customers but I was quickly welcomed and taken care of. The guys at Overlook were promptly able to diagnose and fix my issues. I fully expected to have to leave the bike and come back a week or two later, but I was able to take my new bike for its inaugural ride only a few hours later than scheduled. Although this shop is an hour away from where I live, I will be back for any bike related needs.

These guys are the best when you need your bike fixed or serviced. Kind, accommodating and…read morecommunicative. Steve and his crew make you feel like they actually care about getting you back on the trail.

Brought my bike in for a gear adjustment and after spending the $75 on the gear adjustment my bike…read morestarted to "ghost shift." I brought it back because it was ghost shifting and I had a "light" crash ... Went to pick up my bike AGAIN after just bringing it there, regardless of the "small" crash the bike was going to have to go back after the initial gear check / repair for $75 because it was (ghost shifting) so regardless it had to go back ... Pick it up for a second time and they over charged me $20 bringing my bill to $120 .... They took the $20 charge off and left my bike repaired with a badly scratched derailleur on it even though I brought a fresh one with no scratches in on the second visit... Not the best experiences, just calling it how it is / was too. I mean who repairs a bike with a fresh hanger but leaves the derailleur looking like shit.. Located in my town but if I don't have to back I won't go back! Spent close two $200 in two repairs and both times left unhappy.. Actually on the first repair I had to bring it back beside for $75 it shouldn't make sounds and should work accordingly, no!?! SUPER UNHAPPY. Now I need to bring it to another bike shop to have the derailleur taken care of and my handle bars wrapped was left looking like shit and when I brought it in I said I had handle bar wrap but no one asked if I was happy or need anything else situated before they went on vacation and before I picked it up. If I opened a bike shop I know I could do better and it starts with BUILDING RAPPORT AND ACTUALLY CARING!

I had a flat tire and they were very accommodating. The mechanic immediately diagnosed my tire ;…read more which is very good for a busy Sunday afternoon, where the wallkill valley rail trail is just 50 feet nearby. They had me out and back on the road in 15 minutes. Thank you. I can see that the guys who work here love cycling and do an excellent job at service.

Relatively new to the area. Decided to give this place a try. Stopped in to get a new tire and…read moresome bike accessories. Very friendly and knowledgeable team. They were able to get right on the tire. They brought out the choices of tires in that size. They also had good quality bells and gloves in stock. For those who don't know, they do have a small parking lot out back and a ramp for bringing your bike in the back door. Definitely I will return next time I need service.

I brought my bike there for a problem that had happened. I am not a serious biker, have a Schwinn…read morebike but it was not working. They looked at it when I brought it in, told me what the saw and how much it would cost. Then asked if I wanted a tune up, which I did. The first gentleman I dealt with was very nice, professional and personable. He said if anything else came up on my bike they would let me know before doing the work. It was ready within 48 hours when they said it could be a week. When I picked it up the shop was a bit busy. I was on line, another gentleman came by and asked if I was being helped yet to which I said no, I am on line. He asked what I was there for, said he would go get my bike to move things along. When he brought my bike up, I was the next person on line but they were not done with the previous person so he jumped in and checked me out. This was such a wonderful experience at this shop. Everyone there was so nice and I will definitely go back and recommend them!!! Thank you all!!

I've been living in Arizona for the past four and recently came to CT to visit family. I had a 15…read moreyr old Fugi road bike sitting in a garage for 10+ years which seemed to ride okay but the front brake was rubbing. On a Saturday afternoon I took the bike to Bicycle Center with the hope I could pick it up Monday so my wife and I could continue our busy biking plans for the week. I was met at the back door and immediately ushered in when Sean, the owner, asked what was the problem. Bottom line: Sean took out a 3-Allen wrench tool and fixed the problem in 30 seconds, no charge! How professional and nice was that!! Before relocating to Arizona I had taken my bikes to Bicycle Center for 10 years and gotten excellent service at competitive pricing. If you bike and live in the area, there no better place to buy a bike or to have it serviced ! Jim Johnston

Awful Experience -- Stay Away from This Bike Shop…read more I've tried to give this place the benefit of the doubt, but after multiple bad experiences, I'm done. The co-founder -- who seems to be the face of the business -- is consistently rude, dismissive, and lacks basic customer service skills. Today was the final straw. I came to pick up my bike after clearly telling their service rep I'd be in on Wednesday or Thursday. Instead of being helpful, I was met with attitude for not "calling ahead." I'm sorry, but I gave a window -- and you're closed Sunday -- so maybe don't take it out on your customers. Previously, she left me standing outside even though it was one minute before opening. Another time, she snapped at me for wanting to load my bike into the car before paying -- as if helping a customer ensure the product fits isn't part of the job. And when I finally spoke up about how I've been treated over the years, she literally told me she didn't like my tone. Not professional. Not acceptable. If you value good service, skip this place. Anyone know a better bike shop in Westchester? I'm in Ossining -- happy to drive 15-20 minutes for respectful, reliable service. Thanks in advance -- and seriously, avoid this shop if you don't want your day ruined. Look at this biz owner's response. This is how they treat customers. She basically told me she does not like my voice. Like how I speak. ___________________________________________ Owner's response below blaming me for getting g yelled at for not calling in advance. -after I told their service provider I would be in Wednesday or Thursday to bike up my bike. See blow folks. Unfortunately, the biz owner's response is consistent with the kind of dismissive attitude I've experienced in person. I stand by my review and hope other customers take note.

Went for a tune up; best $ I've invested in a long time. I have been a bit negligent and was…read moreseriously overdue. As soon as I brought it in, they immediately identified an uneven saddle that I hadn't realized (which turned out to be a cracked rail) in addition to a badly worn chain (which I did suspect). The tune up including replacing the chain & saddle were completed so quickly that I was able to pick up the bike the very next day! Very happy, rides as if new, and now have a place I trust for future work.

Sales, service and repair in one shop. The owner, I think his name is Mike, is very knowledgeable…read moreand personable. In addition the indoor studio is a great idea!

True story. September 2023. Issues with three bikes, two of which were en route to Montreal on…read morebike trail. Bike shop further south declared one problem unresolvable. Bicycle Rack put on a clinic for on-the-spot effective repairs. A seat on an older bike was properly repaired and adjusted for the rider, a crooked pedal fixed and adjusted on the second bike. Finally, a flat on tubeless gravel bike was resolved with a superior and less expensive product. Cost was on point. Exemplary with a vengeance.

I have to recommend Springtown Cycles on Springtown Rd. I was out for a ride on the (wonderful)…read moreRail-Trail and my front fender lost a screw. Made a hideous noise as it rubbed on the front tire. Just then I reached Springtown Road, saw a sign for their shop--just a few hundred yards away--and upon arrival they fixed me right up. No charge, good humor and great chat. Both father and son were nice, knowledgable and sent us on our way fixed up and fine in minutes.

Great experience - seamless, proactive, helpful. Located right by the main trails so you don't need…read moreto take the bikes anywhere in a car. Couldn't ask for more. Thanks Craig!

Provided Great and immediate minor service and advice. Affable, accommodating I recommend this very…read morefriendly and cozy bike shop to anyone interested in biking, or who might need prof repairs and advice.

As someone who has no interest in the bikes in there just due to their style. I ride BMX and…read morebrought a custom BMX bike all in parts there that he built it from the ground up. Has been doing my Maintenace on it which is a few times a year it could be anything to a trueing, chain, bolts to something I just want to ask about. Has always been my go-to guy to a bike he doesn't work on often(just bc many people don't ride BMX). I will continue to go there always the pricing is great on Maintenace and always has my bike back to me that day or the next if he's busy.