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    TRT Bicycles

    5.0 (9 reviews)
    Open 11:00 am - 5:00 pm

    Services - TRT Bicycles

    Bike repair and maintenance

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    Revolution Bicycles - Old bar tape and I specifically said I have new tape.. Who cares though!!

    Revolution Bicycles

    (17 reviews)

    $$

    These guys are the best when you need your bike fixed or serviced. Kind, accommodating and…read morecommunicative. Steve and his crew make you feel like they actually care about getting you back on the trail.

    Brought my bike in for a gear adjustment and after spending the $75 on the gear adjustment my bike…read morestarted to "ghost shift." I brought it back because it was ghost shifting and I had a "light" crash ... Went to pick up my bike AGAIN after just bringing it there, regardless of the "small" crash the bike was going to have to go back after the initial gear check / repair for $75 because it was (ghost shifting) so regardless it had to go back ... Pick it up for a second time and they over charged me $20 bringing my bill to $120 .... They took the $20 charge off and left my bike repaired with a badly scratched derailleur on it even though I brought a fresh one with no scratches in on the second visit... Not the best experiences, just calling it how it is / was too. I mean who repairs a bike with a fresh hanger but leaves the derailleur looking like shit.. Located in my town but if I don't have to back I won't go back! Spent close two $200 in two repairs and both times left unhappy.. Actually on the first repair I had to bring it back beside for $75 it shouldn't make sounds and should work accordingly, no!?! SUPER UNHAPPY. Now I need to bring it to another bike shop to have the derailleur taken care of and my handle bars wrapped was left looking like shit and when I brought it in I said I had handle bar wrap but no one asked if I was happy or need anything else situated before they went on vacation and before I picked it up. If I opened a bike shop I know I could do better and it starts with BUILDING RAPPORT AND ACTUALLY CARING!

    Bicycle World - The first floor of the shop-men's clothing area

    Bicycle World

    (54 reviews)

    $$

    Awful Experience -- Stay Away from This Bike Shop…read more I've tried to give this place the benefit of the doubt, but after multiple bad experiences, I'm done. The co-founder -- who seems to be the face of the business -- is consistently rude, dismissive, and lacks basic customer service skills. Today was the final straw. I came to pick up my bike after clearly telling their service rep I'd be in on Wednesday or Thursday. Instead of being helpful, I was met with attitude for not "calling ahead." I'm sorry, but I gave a window -- and you're closed Sunday -- so maybe don't take it out on your customers. Previously, she left me standing outside even though it was one minute before opening. Another time, she snapped at me for wanting to load my bike into the car before paying -- as if helping a customer ensure the product fits isn't part of the job. And when I finally spoke up about how I've been treated over the years, she literally told me she didn't like my tone. Not professional. Not acceptable. If you value good service, skip this place. Anyone know a better bike shop in Westchester? I'm in Ossining -- happy to drive 15-20 minutes for respectful, reliable service. Thanks in advance -- and seriously, avoid this shop if you don't want your day ruined. Look at this biz owner's response. This is how they treat customers. She basically told me she does not like my voice. Like how I speak. ___________________________________________ Owner's response below blaming me for getting g yelled at for not calling in advance. -after I told their service provider I would be in Wednesday or Thursday to bike up my bike. See blow folks. Unfortunately, the biz owner's response is consistent with the kind of dismissive attitude I've experienced in person. I stand by my review and hope other customers take note.

    Went for a tune up; best $ I've invested in a long time. I have been a bit negligent and was…read moreseriously overdue. As soon as I brought it in, they immediately identified an uneven saddle that I hadn't realized (which turned out to be a cracked rail) in addition to a badly worn chain (which I did suspect). The tune up including replacing the chain & saddle were completed so quickly that I was able to pick up the bike the very next day! Very happy, rides as if new, and now have a place I trust for future work.

    TRT Bicycles - bikerentals - Updated May 2026

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