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    Over The Top Roofing

    1.0 (3 reviews)
    Closed 7:00 am - 4:00 pm

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    Services - Over The Top Roofing

    Building additions

    Deck construction

    Garage remodeling

    22 More Services

    Gutter addition

    Gutter cleaning

    Gutter installation

    Gutter repair

    Gutter replacement

    Patio, porch, or terrace construction or installation

    Landscaping building construction

    Laundry room remodeling

    Detached garage construction

    New structure construction

    Remodeling

    Roof cleaning

    Roof inspection

    New roof installation

    Roof repair

    Roof replacement

    Reroofing

    Siding installation

    Siding repair

    Siding replacement

    Skylight installation

    Skylight repair

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    7 months ago

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    Michael M.

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    Carlton Mathews Roofing & Siding

    Carlton Mathews Roofing & Siding

    (1 review)

    On Monday, October 16th Carlton Matthews Roofing and Siding arrived at my residence to strip and…read moreinstall a new roof, including the replacement of damaged plywood and a skylight. During the install, workers had removed the skylight and not covered the void, then proceeded to lunch. While they were on lunch, it rained. This caused water damage in my office, including electronics. During the course of the roof strip, all four sides of my residence looked like a war zone. Following the alleged "completion" of my new roof around 6 PM on Monday, October 16th, I located sixteen (16) roofing nails on my lawn. I have a disabled Saint Bernard (three working legs), so stepping on a nail would be horrible. After notififying Carlton Matthews about the lack of detail and clean up, two workers were sent to "roll" the lawn with a magnet the next day. I'm still picking up nails and roofing debris to this date. During this return trip on Tuesday, October 17th I asked the representatives where the open bundles of shingles were taken, as I viewed them placing shingles in their trailer on Monday. I was hoping to use them on the roof of my shed in the backyard. I have still not heard back on where my purchased shingles were taken, however they were not returned. On Tuesday, October 24th, the first precipitation to fall since the installation of the new purchased roof took place. Unfortunately, I was welcomed to my kitchen with a river of water flowing through my ceiling. I worked to mitigate the problem as best I could with buckets, towels, and a plastic tarp on the roof. Carlton Matthews was contacted early morning Tuesday, October 24th, but I did not hear back until I tracked someone down nearing 8PM. Although I was not home to witness the alleged "fix" to the roof on Wednesday, October 25th, I was notified it had been completed and we'd have to wait until it rained to determine if it worked. Monday, October 30th was the next rain event in Onondaga County. Once again, I was met with a leaking roof/ceiling at 4AM on the 30th. Carlton Matthews was notified on Monday, October 30th, no response. On Tuesday, October 31st, Five (5) attempts to contact Carlton Matthews yielded negative results. No one answers the phone and it goes directly to voicemail. The voicemail box is full and paying customers are unable to reach the company or seek resolve. Onondaga County is projected to see precipitation on Wednesday, Thursday, and Friday (11/01, 11/02, and 11/03). I would prefer to not sustain more damage to the roof, ceiling, and all parts in between following a poor quality installation.

    The Roofing Medic

    The Roofing Medic

    (2 reviews)

    Chris was very attentive to our needs and explained everything in detail. The entire experience…read morewas impressive.

    Chris and his guys really were the dream team! From the moment we reached out to Chris, his…read moreresponse time was so fast, which we really needed and appreciated given the roofing emergency we were having. He came over the same day we called and did a detailed and thorough inspection. He was able to explain the problem, and walked me through what our options were. We never felt any pressure or rush from him. He was kind enough to tarp my roof for me so I didn't have to worry about further damage while all of our supplies were being ordered, which was a HUGE stress relief for me. He had a fast turnaround time once we signed the contract. The day the roof was installed, him and his crew really were a well oiled machine! I could not believe the efficiency and speed that they were able to complete the project with. Our total roof replacement was done all in one day. The clean up after the job was immaculate, in fact, I'd say they left my lawn in better shape than they found it! His communication prior to, the day of, and after the job was complete could not have been any better. He was wonderful about explaining every step of the process. He made what was a very stressful situation, much easier. His price was very competitive and we are so happy with the end result. His contract and warranty were very impressive and detailed. He even took some extra time to call my Dad to answer some questions he had. We recommend Chris/The Roof Medic to anyone in need, and have already referred several friends and family members to him as well.

    Over The Top Roofing - roofing - Updated May 2026

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