On Monday, October 16th Carlton Matthews Roofing and Siding arrived at my residence to strip and…read moreinstall a new roof, including the replacement of damaged plywood and a skylight. During the install, workers had removed the skylight and not covered the void, then proceeded to lunch. While they were on lunch, it rained. This caused water damage in my office, including electronics. During the course of the roof strip, all four sides of my residence looked like a war zone. Following the alleged "completion" of my new roof around 6 PM on Monday, October 16th, I located sixteen (16) roofing nails on my lawn. I have a disabled Saint Bernard (three working legs), so stepping on a nail would be horrible. After notififying Carlton Matthews about the lack of detail and clean up, two workers were sent to "roll" the lawn with a magnet the next day. I'm still picking up nails and roofing debris to this date. During this return trip on Tuesday, October 17th I asked the representatives where the open bundles of shingles were taken, as I viewed them placing shingles in their trailer on Monday. I was hoping to use them on the roof of my shed in the backyard. I have still not heard back on where my purchased shingles were taken, however they were not returned. On Tuesday, October 24th, the first precipitation to fall since the installation of the new purchased roof took place. Unfortunately, I was welcomed to my kitchen with a river of water flowing through my ceiling. I worked to mitigate the problem as best I could with buckets, towels, and a plastic tarp on the roof. Carlton Matthews was contacted early morning Tuesday, October 24th, but I did not hear back until I tracked someone down nearing 8PM. Although I was not home to witness the alleged "fix" to the roof on Wednesday, October 25th, I was notified it had been completed and we'd have to wait until it rained to determine if it worked. Monday, October 30th was the next rain event in Onondaga County. Once again, I was met with a leaking roof/ceiling at 4AM on the 30th. Carlton Matthews was notified on Monday, October 30th, no response. On Tuesday, October 31st, Five (5) attempts to contact Carlton Matthews yielded negative results. No one answers the phone and it goes directly to voicemail. The voicemail box is full and paying customers are unable to reach the company or seek resolve. Onondaga County is projected to see precipitation on Wednesday, Thursday, and Friday (11/01, 11/02, and 11/03). I would prefer to not sustain more damage to the roof, ceiling, and all parts in between following a poor quality installation.

Situational Homes was so attentive from the first phone call up until the end of the job…read more Outstanding turn around time! Ryon and Tyler were so personable and easy to work with. Their professionalism and thoroughness was most impressive to me. Our vents really needed a cleaning and Tyler executed and went above and beyond to get the job done. I highly recommend Situational Homes!

From the owner: Situational Homes Corp is a full-service home remodeling and repair company, offering a wide range…read moreof services at competitive prices. Our expertise includes interior and exterior projects, such as bathroom, bedroom, and kitchen remodels, deck building, siding, roofing, and window installation. We also provide clean-out, demolition, and new construction build services. Our team is equipped to handle projects of all sizes, from minor repairs like leaky sink fixes to comprehensive renovations. View our recently completed projects' before and after photos. For more information, visit our Facebook page at Situational Homes Corp. Contact us today to schedule a complimentary estimate.

Chris was very attentive to our needs and explained everything in detail. The entire experience…read morewas impressive.

Chris and his guys really were the dream team! From the moment we reached out to Chris, his…read moreresponse time was so fast, which we really needed and appreciated given the roofing emergency we were having. He came over the same day we called and did a detailed and thorough inspection. He was able to explain the problem, and walked me through what our options were. We never felt any pressure or rush from him. He was kind enough to tarp my roof for me so I didn't have to worry about further damage while all of our supplies were being ordered, which was a HUGE stress relief for me. He had a fast turnaround time once we signed the contract. The day the roof was installed, him and his crew really were a well oiled machine! I could not believe the efficiency and speed that they were able to complete the project with. Our total roof replacement was done all in one day. The clean up after the job was immaculate, in fact, I'd say they left my lawn in better shape than they found it! His communication prior to, the day of, and after the job was complete could not have been any better. He was wonderful about explaining every step of the process. He made what was a very stressful situation, much easier. His price was very competitive and we are so happy with the end result. His contract and warranty were very impressive and detailed. He even took some extra time to call my Dad to answer some questions he had. We recommend Chris/The Roof Medic to anyone in need, and have already referred several friends and family members to him as well.

Several years ago, we had a metal roof installed by this company as soon as it was completed, we…read moredeveloped a leak in our upstairs hall ceiling. They repaired it by putting some black material in the top cap. Now that material is creating or stain on our light gray roof, they came back and told us it was dust. We registered multiple request to the staff Kim White to have the owner Mike Majeski please come and meet with us or at least call. We never got the dignity of our response This year we are damaged due to ice buildup. It took them all summer to get the part and when it came, it was the wrong part meanwhile they had our deposit over $1000 no apology when they didn't come to install it we were not told they were coming. They just appeared. Our problem is that we are into this company for thousands of dollars for a roof and here we are still paying for our new roof.

They are all about a fast buck and they lie like hell. Over the Top was recommended by my insurance…read morecompany. Their estimator looked the job over made some suggestions, and said I would be the first or second job that season and they would start in April weather permitting. I signed a contract and sent a check for half the agreed amount. Around the 20th of June I got one days notice that they would be at my house to do the job. About 7:00 AM the next day the same estimator showed up with a crew of about 10 Hispanic people only one of which spoke a little bit of English. About 1:00 PM the Estimator/foreman took off to visit family out of state leaving the crew to finish the job. Around 5:00 PM they started putting all their equipment away and I asked about the roof on the bay windows and the soffit repair that was part of the contract. Now no one understands English. I contacted the foreman and eventually was told another crew would come and finish. That crew came probably three times each time telling everything was done but it was not. Not only didn't they do the work they said they did but they slopped gutter coating all over the new roof shingles. This dragged out until December when Over the Top wanted to bill me for the roofing only and let the other work go. I told them no way. We have a contract and I want the work done as per the contract. Then I was told they would not be coming back any more. I had to find another contractor who came the following spring to fix the poor work that was done and finish the job. That cost me an amount equal to the second half of the original contract plus another $1,000. In the meantime there were three different leaks which I, a disabled veteran in my seventies, had to fix myself in the middle of December. Then repaint three different interior walls. I am also a retired contractor and believe me these are the last people you want working on your home.

EXCELLENT! Returned phone calls when promised. Showed up on time for the estimate. Conducted…read morehimself in a knowledgeable and professional manner. Provided the estimate in a timely manner. The work was done on time and in a professional manner. Each day the crew cleaned up well when done and the job was completed in a timely manner. The results were a well done job. I would recommend Mack and American Home Solutions to anyone. I will be using them again.

Coming from out-of-town, I had roof damage to property North Sandy Pond area. Contacted on day 1,…read morecame out same day to review and repaired the following day. Friendly, direct and took care of our multiple issues without any hesitation and in professional manner. I would definitely use this contractor again.

Needed new rear siding done, he came same day for a quote. Very reasonable price. Job was done in…read moreone day the same week. Very responsive, took the garbage with them. Would definitely recommend.

From the owner: ( Service provided: Siding, Roofing, Gutters, Repairs , Aluminum trim , and moreread more

Huge, complex, custom project was completed absolutely on time and on budget by the Peachey team…read more These guys are honest, honorable, and timely with their communications and updates. I have a significant amount of experience with builders in my area and am convinced that nobody else could have done a better job on this challenging project. I am looking forward to my next opportunity to do business with Peachey Builders. They are simply the best.

Old building tear down and removal New building…read moreconstruction 30' x 24' Garage/Workshop with 6' Cantilever We were very happy with Peachey Builders LLC on our new garage from beginning to end. The crew was here each day until the project was completed. We added a few additions to the project and the crew was very accepting of our change of plans and was able to build just as we wished. We would choose this group for any new builds or additions. In fact, they have quoted us an excellent price for a new metal roof for our home scheduled in the Spring of 2024. We look forward to working with them again. Thank YOU Peachey Builders LLC!

thank you so much for a wonderful job on my roof snow & ice removal- great job!!! Very fast and…read moreaffordable price.

From the owner: Experienced Quality…read moreSafe