Wet Basement Solutions

(5 reviews)

Absolutely amazing service. Kind, patient, definitely helpful. NO one else was willing to even…read morespend time on me. They responded less that 4 hours after my call. Stopped further water damage & recommended plumber, who was more qualified, than anyone I met before, in this field. I would recommend these people 100%.

I came home from vacation to find my fish tank had leaked all120 gals of salt water on my hardwood…read morefloors , my fish and Coral where all dead and the house smelled bad . Called Property restoration and Cody sent his team over with in an hour with dehumidifiers and air scrubbers and these mats that suck the water out of the hard woods , and then continued to work with my insurance company .

ROTO-ROOTER Plumbing & Drain Services of Syracuse

1.8

(32 reviews)

We had an issue with our kitchen sink not draining properly due to a blockage and roto rooter was…read moreable to take care of the issue at an affordable price. The staff who came out to assist were very professional and did a good job explaining.

Said they could do a job and then two weeks later after scheduled said they could no longer do it…read more I called two days ago to confirm and the appointment was confirmed. Waste of my time.

Cleantec

(3 reviews)

Marty and team provide detailed cleaning services for our office and superior carpet cleaning…read more Their staff can be trusted and are highly efficient. Their services allow me to focus on my clients and save me time! Thanks!

The CleanTec crew did a great job cleaning up after water and mold damage in our home. They took…read moretheir time making sure the job was done right, and we are very satisfied with the services performed by this local company.

SERVPRO of SW Onondaga County

In the unfortunate event of a flood, SERVPRO of Southwest Onondaga is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they will not finish the job at your home until you are 100% satisfied. Jim, Shaun, and Jeremy are incredibly well-versed in the company and extremely attentive. They always have the customer's best interests in mind. I highly recommend them.

Bill and his team were great! Appreciated all their hard work on my clean out project. I can't…read morethank them enough. Would highly recommend them.

Paladin Restoration

I called them in a panic with a flooding situation after normal business hours. They got back to…read moreme very promptly and helped with my clean up right away. They went out of their way to help me out. Going above and beyond their normal customer service. I would recommend them to all.

From the owner: We offer a wide range of disaster restoration services including water damage, fire damage, mold…read moreremediation and biohazard cleanup

SERVPRO of North Onondaga County

(4 reviews)

In the unfortunate event of a flood, SERVPRO of North Onondaga County is the only name that does or…read moreshould come to mind. They are incredibly responsive, and they did not finish the job at my home until I was 100% satisfied. Eric, Steve, Zach, Matt, and Craig are absolutely incredible and attentive. They are great to work with, also, and they always have the customer's best interest in mind.

Long story short,…read more Last year in October (2022), we had water damage in our bathroom from a corroded pipe. The leak not only damaged our bathroom but caused our ceiling on the first floor to collapse which destroyed our family room. We called our insurance (Madison Mutual) and Falso Plumbing immediately. Falso, couldn't figure out where the leak was coming from so we called up Mr. Rooter of North Syracuse. Once Mr. Rooter fixed the issue, they recommended calling Servpro. Servpro worked with our insurance to resolve the situation in two phases. Phase one was Mitigation and Phase two was Reconstruction. After mitigation was over, Matthew Woiler from ServPro stepped in to guide us through the reconstruction process. He kept us updated, informed and kept our best interest in mind when searching for materials. Matt made numerous trips to Home Depot, Lowe's for us and even made changes to products we didn't like. Once the materials, supplies were finalized we were introduced to Draper's Roofing and Remodeling. These guys had a positive attitude everyday and were professional in their workmanship. They'll take a lot of time, but will work with care, precision and accuracy. They're honest in their pricing if there's any work done out of pocket. This is the best company in town for all your household repairs! My family and I have never been more impressed and happy with our service. Thank you Rodney, Phil, Robert and the entire team at Draper's Roofing and Remodeling for a job well done. Thank you Matthew at Servpro for helping and guiding us step by step through the entire process! It was a long and time consuming journey but it was well worth the wait! -Thank you again, from the Hasan Zakariyya Family

SERVPRO of East Onondaga County

1.0

Fire restoration is a joke and the tag line like it never happened also a joke ! My house has been…read morethrough a fire on 2/22/22 and they came in to restore the house they wiped down the walls and charged $22,000 dollars they did not fix anything or paint anything to restore the house !BEWARE they SCAM your insurance company

From the owner: SERVPRO of East Onondaga County is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

Trade-Mark Restoration

3.4

(5 reviews)

Their work is par and that's being kind. Do not pay them until the job is complete, otherwise they…read morewill take THEIR time and work around THEIR schedules as they feel fit. They make up excuses, don't hold themselves accountable. There are far more people around the area that can do just as good of a job at the right price. If you're looking for attentive customer service and a job to be completed on actual schedule, look elsewhere.

They came to do clean up after a small bedroom fire they destroyed my house they were caught going…read moreinto parts of the house on another floor dragging the fire dirt through the whole house .everything is on camera. Jon lies saying the workers were supervised but they never were they sat in the truck for hours smoking and charged for those hours working all on camera. They were told by the insurance adjuster to wipe all hard surfaces they smashed the furniture then refused to pay. They are very unprofessional. They had me sign a direct payment form from insurance now they are charging me. They are claiming they cleaned they did no cleaning at all the place is worse than when they started . Beware

McLeod Remodeling

1.0

(6 reviews)

Many years ago we were planning to finish our basement and Sean gave us a competitive quote. We…read morescheduled for him to meet my husband and to go over details. My husband was on shift work and we had a baby at that time, so it was difficult to sync everybody's schedule. Sean was late for the appointment and finally called to say he could not make it and ask to reschedule. When I expressed my disappointment he lost his cool and started yelling at me on the phone. He was screaming so loud that my husband could hear him from a distance too. I could not imagine being alone with my baby with him in the house if we hired him. My husband called him back and told him not to come and Sean hung up on him. I would not recommend Sean based on how he treated me as a potential customer.

All I can say is , do not hire him! We agreed on a price…read moreover the phone, to install the new dishwasher and remove and take the old one. When he came he said that it couldn't be done without removing some tiles. Because I couldn't get the tile guy to do it on the day, I asked him to do it for extra money. Well he install it and turned it on. Gave him a check and he left. The dishwasher was making so much noise and we started to wonder...he threw in the garbage the very insulation that is supposed go around the dishwasher. The next morning gave him a call to telling him the situation to which he responded yelling at me like I was a kid, Sean McLeod has a temper and should practice some manner when talking to people and senior citizens. He said that his job was done and he actually regretted taking it! In the meantime he got paid for a job that he never finished and that family came to help aut So Sean if you read this, know that the insulation is in and there was plenty of room to do it! He is not a pro ,just on handyman, do not hire him!

315 Hardwoods

4.5

(8 reviews)

I hired this company to refinish the hardwood floors in my home, which are approximately 100 years…read moreold. Justin initially assured me that this would not be a problem. Unfortunately, my overall experience fell short of professional expectations. Initial Concerns On the first day, the owner arrived with an employee to begin work. After briefly applying wood filler for a few minutes, the owner informed me he had to leave. Before departing, he stuck out his hand without saying anything. I shook it which he didn't expect. he then told me he needed the cash. This rubbed me the wrong way. The remaining employee then attempted to connect equipment by pulling wires from two 20-amp breakers without using proper tools, despite my offer to check for a higher-amp breaker. This lack of care and preparation was concerning but I allowed work to proceed. Workmanship and Preparation No thorough inspection of the floor was conducted prior to sanding. Protruding nails were not set, and the floor was not vacuumed or swept before sanding began. When I raised the issue of nail setting, the worker dismissed the concern, stating "it'll be fine." The edging crew that arrived two days later displayed highly unprofessional behavior. One worker shouted profanities loud enough to be heard throughout the neighborhood. Their work caused significant collateral damage, including scuffs and gouges on freshly painted drywall, dents in metal corner beads, a 4-inch hole in the wall, and numerous dirty handprints. Finish Quality While the floors initially looked good before staining and polyurethane, the final product was unsatisfactory. There appeared to be little or no vacuuming between coats, resulting in debris embedded in the finish. When I raised concerns, this was blamed on the lack of heat in the house--though this explanation did not account for the poor preparation and cleanliness. Additionally, the sanding work left extensive waviness throughout the floors, significantly diminishing the overall appearance. Resolution The owner acknowledged the large hole in the drywall and offered $100 off the total price. While appreciated, this did not address the broader issues with quality and professionalism. Areas for Improvement This company needs to significantly improve in the following areas: * Professionalism and communication with clients * Attention to detail and proper preparation before sanding * Care to prevent damage to walls, trim, and other surfaces * Improved sanding technique to avoid floor waviness * Thorough cleaning between stain and polyurethane applications Final Impression Justin was courteous, but based on my experience, I cannot recommend this company without significant improvements to its professionalism, workmanship, and quality control.

Just had our second project inside of a year completed and they did an amazing job again-- always…read morecame at time they said they would ; trustworthy honest all the workers were professional and very detail oriented and great price for refinishing first floor and for installing new hardwoods in our entire upstair and replacing our staircase absolutely highly recommend them to anyone needing this work They even took care of our dog while we had to be out of the house

Hazzy Handyman

Terrific! Kind, thorough, fast AND a gentleman! Most knowledgeable workman, artisan I ever met!…read more I even learned a lot!

I was very pleased with Kyle's service. He was able to come earlier, was very considerate of…read moreworking in my home, made sure he got everything right with the dishwasher installation, took away all the packaging, and even vacuumed the floor. I would be glad to use Kyle again.

Maringo Cleaning Services

this is the company, I trust most. they are best cleaners in town. They have good cleaning tools,…read morethey work on time, with affordable prices.

From the owner: Need a Cleaner Home? Maringo Cleaning Service provides…read moredependable residential and commercial cleaning. Quality work, flexible scheduling, and affordable rates. Book your cleaning today!

Hummingbird Heating & Cooling

3.8

(8 reviews)

Vega, a co-owner, reached out to me and apologized for the price I was quoted. She thinks I was…read morequoted inaccurately due to a communication error but wasn't exactly sure. She offered to have the job done at a more affordable price but I had already finished the job myself. She was extremely pleasant and offered their 1 year membership for the inconvenience.

Went on line and booked AC service he was on time, on line showed 78$ before 4/30 and service was…read moreyesterday but paid 103 after tax. Have not received a receipt. I would not recommend a company that deems a 19,000$ quote is appropriate for a simple 18,000-22,000 btu 2 head mini split. Wanted to add air to my 2nd floor as central air is sufficient for 1st floor of my home build in 1910. They said need new electrical service but even that would not account for some $19,000 quote for simple mini split. Way over priced! A brand new furnace and central air would not cost that much money. Should be ashamed to quote anyone that for a tiny system.

Tk Landscapes

Tyler does great work! Made sure I got exactly what I wanted for stone and plants and placed them…read morewith my approval before planting. His attention to detail is wonderful. I definitely recommend him.

Tyler did an amazing job with our project. We had three areas that I usually take care of but…read morewasn't able to last year and they were an overgrown mess. We talked about the options, decided a game plan, and it was done basically within a week of deciding to move forward with everything. It turned out fantastic and he really went above and beyond to make sure everything was perfect. Tyler is very professional, respectful, really easy to work with and it's obvious he takes great pride in his work. We will definitely be calling him at least every year for touch ups and any projects in between!

CC Paving & Excavating

We had the pleasure of working with Darian and CC Paving for our driveway at our new built home. We…read morewere very impressed with the quality of work and the flexibility. They were easy to schedule with and their prices beat all their competitors while still having excellent quality work. We are so happy with how our driveway came out that we plan to book them for more projects for our home including our walkway and other concrete work. All the guys very professional and personable. If you are looking to get your driveway or any concrete work done, we highly recommend CC Paving. They have transparent pricing and don't overcharge like many other companies and the quality of their work is not compromised. Thanks for giving us a beautiful driveway that still looks brand new after the past 2 rough Syracuse winters.

From the owner: "Spring Into Smoothness – Expert Paving for a Fresh New Look!"…read more 🌷 Spring Kickoff Paving Specials! 🌷 ✅ $500 Off Any New Driveway Installation (Min. 1,000 sq. ft.) ✅ Free Sealcoating with Any New Asphalt Driveway Installation ✅ 10% Off All Residential Paving Projects Booked Before [Insert Date] ✅ $100 Referral Bonus – Refer a Friend & Earn Cash When They Book!

Banar Window And Door

The best price in town, and I had quotes from all the window company companies around (Window…read moreWorld, Pace, Home Depot, Anderson REN, and more). David is a perfectionist. Every window operates perfectly. I would highly recommend Banar, and will use them again!!

David was quick to respond to my window leaking in a storm. Noticed I had dry rot and recommended a…read morenew window and flashing. Got it done same day with a fair price.

O'Hara Electric

(4 reviews)

Good job, the technician was professional and personable, the quote was accurate. I would most…read moredefinitely use them again.

Mike and his team are great and stayed in contact throughout the entire project! Will be sure to…read moreuse them for future projects

H&J Lawn and Snow

4.3

(6 reviews)

I've had the pleasure of Joe and Heather taking care of our lawn here in Galeville for the past 3…read moreyears. I enjoy the fact that they are a smaller operation, and as a result of that can offer more personalized service, in my opinion. For the past 3 years running, they have provided regular lawn service, including mowing and weed whacking. They also helped adjust the mowing schedule to work around my lawn aeration and reseeding this past summer. Also they've done a couple of other specialized things for me, most recently including a tree removal. Fall of 2025, they offered snow removal in addition to the lawn service. Based on the weather so far this year, I've gotten lucky. They have been here multiple times, plowing my driveway in spite of some special needs. ( Curb stones, anyone?). I needed an emergency plow during one of the December snowstorms, when my mother was taking to the hospital. Joe literally was in my driveway less than 10 minutes after I called to make sure that I was able to get out and get to the hospital. Can't say enough good things. Is it the cheapest service in the area? No (with an asterisk*). It's a little bit more than what you pay a larger company, emphasis on the little, but in my opinion, I'm getting much more personalized service. For the fall / winter of 2025 2026, they've added plowing to their resume. It's the first year, so sometimes growing pains might be expected. With the heavier snowfall this year, more than once they've been to my residence multiple times in a single day to plow my driveway out. In short, I'm very very pleased with the job that they're doing, Sun or snow. (Apologies for any typos, large hands on a small cell phone keyboard, lol) A satisfied customer in Galeville

This is our second year with H&J and we are happy with our decision to go with them. They are local…read moreand don't contract out like our previous company. We appreciate the extra communication this year with the emails when the driveway has been plowed. With all of the snow we have had this year they've been reliable and we've always had the driveway taken care of.

Williams Window Cleaning Services