Had a wonderful experience with Greg who came out to explore options and provide us with a quote…read morebased on our desires and needs. He was courteous, thoughtful and down to earth. He took the time to get to know us and we greatly appreciate that. Through the work with him and negotiating we are able to come to a very reasonable price that we agreed upon. I really look forward to finishing this review after they complete their work. What they showed us looked fantastic, the speed at which they promise to get the job down is phenomenal. Every conversation we've had has been wonderful, in person or over the phone and we are thankful for that. Right now it's a highly recommend and I hope to be able to say that still if they deliver on all promises. Come back for more later, pictures, full review and all. A few long months later and the job is done! The Pandemic created quite the wait for us and that part was tough but to no fault of the company. We did get multiple letters updating us and we appreciated it as much as it saddened us. When everything finally came in, we were able to set up a date for Chancy and team to do the job and they did an absolutely beautiful job with the door. Our old door set up some unique challenges and they navigated it like pros. Chancy was great about including me along the way about any multiple choice decisions that could be made, as a homeowner I greatly appreciate that inclusion in the process while not having to watch over them. The whole team seemed to be enjoying each other and having fun, what sounded like me typical banter of co-workers and friends, while remaining respectful to my home. After the job was done, Chancy walked us through the project and asked if we wanted any changes on a few items. He also encouraged us to reach out if we had any other concerns moving forward. Thank you for helping making our home feel a little more brand new!

If I could chose 0 stars I would. Horrible company. Cheapest windows . Have to struggle to open…read morethem. Complete waste of hard earned dollars. Do yourself a favor look elsewhere.

Darrin installed my siding and window trim several years ago. He did a meticulous job and and pays…read moreattention to detail. He answered all my questions and concerns that I had. He also pointed out any issues I had underneath the older siding that was removed. He added insulation where it was missing. I would highly recommend Darrin. His workmanship is perfection! You will not be disappointed.

From the owner: With Better than Expected Siding llc that is exactly what you will get. With 30 years experience I…read moretake pride and attention to details to get the job done right.

Had them replace my whole roof. Ended up being more work than anticipated due to some rotten wood…read morebut they replaced everything and the price was still reasonable. Got the whole roof done in a day I would use them again.

From the owner: "Quality Roofing at a Fair Price. We prioritize your needs, offering honest assessments and…read morecost-effective solutions for all your Roofing Solutions. Whether it's a minor roof repair or a complete roof replacement, our goal is to provide expert roofing service and build lasting client relationships based on trust and transparency. Contact us today for reliable roofing solutions you can depend on."

Needed new rear siding done, he came same day for a quote. Very reasonable price. Job was done in…read moreone day the same week. Very responsive, took the garbage with them. Would definitely recommend.

From the owner: ( Service provided: Siding, Roofing, Gutters, Repairs , Aluminum trim , and moreread more

We moved into our new house in November and had Capital Home Improvement strip, repair, and…read morereplaced our roof with with a new Owens Corning shingles before the winter. We were very happy with everything. Last month, we noticed a few roofing nails in our mulch while gardening and called the owner Paul. He had two people come over the next day and walked the entire perimeter of the house and made sure they picked up anything that was missed. (I read some of these reviews and it sounds like these people are the type who get angry and freak out) Paul Stopped over to make sure we were happy and to apologize for the missed nails. We weren't upset, because they must have put thousands of nails in our roof and we only found a few. That said, I recently build a large shed on the side of our house and was working on finishing it up. Paul offered to install the roofing shingles, water barrier and metal edging at no charge for the inconvenience. I'd already priced it out for just the materials and it was about $400 for materials alone and with labor, probably around $900 for the 12' x 12' shed roof. I told him that it was a really nice gesture, but I would have to decline because the town permit was for ME to build the shed, not to mention that it was too generous for just a few nails that they immediately took care of. When I got home the next day from work, there was a pile of the same Owens Corning black shingles, the water barrier materials, an the aluminum trim with a note that read: "We appreciate your business, good luck with finishing your shed! Sincerely, Paul" We had a great experience and when I read through the trashing of this company and this guy, I find it hard to believe, but again, maybe they did have issues, but no one is perfect and it's house you finish that matters for me. To me, it matters how you resolve issues and problems that make the difference. It's also a really tough time for companies to find employees and I can't imagine that the guys that picks up the nails is making anywhere near the roofers and the carpenters that are doing the skilled work on the house. ANYWAY, THANK YOU AGAIN!!!!!

The owner of Capital Home Improvements Paul Conklin met with us August 3rd 2024 about a large…read moreproject on our house. The work began promptly on August 5th. The work included, new roof, siding, windows, gutters, garage door, sliding glass door, adding a covered porch, sidewalk and concrete removal, basement waterproofing and attic insulation. Paul has received multiple checks from us totaling $65,000. To date (October 11th 2024) only the roof is done. The siding is incomplete and poorly done, not one window is finished. Empty "Twisted Tea" bottles were found throw around with the rest of the junk in our yard. Nobody in our family drinks so I wonder where they came from? Our yard is trashed with garbage and it's tore up. Slowly the workers stopped showing up and Paul removed the Capital Home Improvements sign from our yard. Paul didn't respond to calls or texts asking to meet. Only one day in the past 3 weeks has anybody showed up to work. This was because there was a bay window sitting in our driveway not installed. It was installed, but like the rest of the windows not completed. Two and a half months and $65,000 invested and this is what we get from Paul Conklin and Capital Home Improvements. We have contacted the attorney general, BBB and our personal attorney. Our house has been ruined, windows are not sealed and winter is approaching. The amount of stress this has put on our family is unacceptable.

Hey, Thanks for sending me this chance to review and rate your service. I have had a bunch of…read morehome improvements done over the last few years. I had you guys (Comfort) in a number of years ago to quote on a project. The problem I had at the time was that Comfort's price was just a little higher and the company I went with assured me they had the same quality workmanship and products. After the other company completed the work... (using the term completed loosely) I had nothing but problems. I called the other company and they told me to call the manufacturer. What a nightmare that turned into. This time the Comfort quote was still just under 4% higher than the next competitor but everything I have read told me to give Comfort a try. So I did! WOW ! is all I can say. I have never seen a construction crew as organized as your guys. The workers were friendly and polite. I didn't hear any swearing like I did with the other company. When the Comfort guys completed the job they walked me around the entire project showing me exactly what they did and why. I was amazed at the finish work, even the calk joints looked perfect unlike the other company who smeared calk everywhere. I am so thankful that I selected Comfort and cant wait to have you back in the spring for the next project we have in mind. Lastly, the guy Chris who came out to estimate this job, I guess he is a salesperson. He was just great... he was here for quite some time and answered every question we had. And, it made us feel really good that he didn't pressure us to sign that night! But why wait, we signed on that night and have never been happier with a home improvement decision. Thanks

The post installation service is horrible. I've had service at my house three times and the issue…read moreis still not resolved. Comfort books appointments and doesn't show up with no call from them. Stay away from them.

My name is Cindy and I met with a man named John. A couple weeks ago came over gave me a estimate…read more And was very fair. Told me they would do it within the next 2 weeks. And did it as he said on time, the job they did was beautiful. John told me exactly what they were gonna do and they did exactly what they said they were gonna do. I would go to these people again and again.Thank you john for everything you did and your guys did a great job.THANK U SOOO MUCH.

From the owner: At Mike Home Improvements, we are a local company in Syracuse, NY, offering a range of home…read moreimprovement services. We specialize in roofing, siding, gutters, windows and offer free inspections. Our team includes insurance claims specialists to assist you with any insurance-related matters. We serve Syracuse and the surrounding areas, providing tailored and high-quality solutions. Contact us today for more information and a free quote!