I'm writing this review on behalf of my sister regarding her experience with Audio Masters. She…read morepaid $800 in cash for services that were not completed as agreed. She has a receipt, a picture of the receipt and the messages as proof. Most of their communication was done through text messages. In those messages, she was told multiple times that she would receive a refund. However, after she informed them that she had paid in cash, her number was blocked and communication stopped completely. She made several attempts to resolve the situation before that, but once she mentioned the cash payment, she was no longer able to reach them. She did not receive the services she paid for, nor did she receive the promised refund. This situation has been extremely frustrating and disappointing. Based on her experience, I would strongly encourage others to get detailed written agreements and be cautious about paying large amounts upfront, especially in cash.

Rob and Mo are unprofessional installers who tell you anything to get your money. Purchased stereo…read moresystem for 4K and had problem after problem. Only to find out they blew my speakers and amplifier. I do not recommend.

Good deal. Fast service. Dont go nowhere else fool!! All your audio needs will be taken care of.read more

Julio was helpful in making sure we had an appropriate backup camera for our truck and that te…read morestereo we purchased for him to install was the appropriate fit. He was on time (in fact, 10 minutes early), polite, and worked efficiently. We are thrilled with the job he performed!

DO NOT GO HERE!!! I got my car tinted here back in 2017 and I was extremely happy with the service…read more My car looked great! I now live across the country, but I was visiting for Thanksgiving. So, I decided to let them tint my current car, but the tint job was not up to par. There are wrinkles, air bubbles, and the edges of the side windows are not smooth. It doesn't even look like they cleaned my windows throughly before applying the tint! I called to inform them of my displeasure and his exact words were "I don't know what to tell you." How fitting, crappy customer service to accompany their crappy tint job!!! Save your time and money. They aren't worth the frustration!

This place is out of business!!! Needed auto start they put in fixed and they no longer exist!!read more

These guys have the goods, they specialize in Car Audio but pretty much have it all... Back up…read morecameras, Bluetooth connections, in car monitors, etc. I went in because I have a 2008 Silverado ext cab and I wanted a better sound. I have been wanting some Boston Accoustic speakers for years and this was the only place in Indy who had them. They hooked up up with all replacement Boston Speakers. They also added Dynomat which by the way... I will never ever again add a speaker without it. They installed a DVD Headunit with a Alpine head unit power pack amp. I have a sytem that doesnt have a sub in it but you couldnt tell by the sound it! It rocks!! If I put in a movie it sounds movie theatre quality. O, by the way the radio they installed also had blue tooth calling. When I make calls people cant even tell. the installation process was tottally professional. Clean and neat, the blue tooth mic placed perfectly. The staff was very good, very helpful and very knowledgable. I wouldnt recommend getting a stereo install anywhere else. I made the mistake of going to Best Buy first, dont make the same mistake as me.

Put in a very nice sound system in my Cadillac that was a great price and great service. Recently…read moregot rid of the Cadillac and brought my equipment back in and took care of me and gave me some money back. Going to go back and get some tints and would highly recommend these guys. Josh (I believe is the owner ) will take good care of you.

I've had a couple things done here. I had a hitch put on my son's Cherokee and now a new Stereo…read moresystem with rear and front cameras on our daughters' Jeep. Great work. Great people. I'll be back.

Good customer service and friendly environment when getting my mom's car tinted as a gift. Quick…read moreand efficient upgrades or service. It is worth it to have window tint professionally done for a higher price.

Tony is great he knows what he's doing and does it the right way . Installed lighted door sill…read moreplate in my Highlander

Pretty disappointed... multiple times said he was going to get a hold of me to schedule but never…read moredid....

Never go here or give this place any business!! I got an amp, subs, and windows done here. things…read morewere fine. A fuse blew and I needed to replace it. I went to them and the light skinned, heavy set guy with the dreads told me that I needed to pay a $199 diagnostic fee to have it looked at....just for a fuse. I couldn't leave fast enough. I got Audio Electronics on the line and the guy said...."sure, we can replace it for you....how fast can you get here" (because his guys wanted to go to lunch in about an hour).

Honest, professional and very reasonably priced! Come here for your tints, detailing or audio needs…read moreand ask for Hassan! The most honest shop of its kind in the area. Usually I associate tints and speaker shops with sketchy owners. This place is the exact opposite! Straight forward pricing with no up sell & great guys in the shop. The owner, Hassan is from Jordan, super hard working guy & very straight forward. I pulled my car in and he did exactly what was discussed, for exactly how much he quoted, and did a fantastic job! We discussed detailing options for my next visit, which I also found to be very attractively priced & I watched his team detail an M6, on which they did an incredible job.

I would advise anybody if you have a Harley and you're looking for audio for your bike this is not…read morethe place. I've been sold from them sets of speakers that she now tells me are garbage but championed them selling them to me. It is my ignorance that led me to spend thousands twice at this location still to have a shit sound. Do your homework if you go here make sure you get specifics and talk to her like she's a kid to make sure she understands everything you're saying to her. All they want to do is sell shit that don't work the way you want it to work and then you find out it was all garbage from her mouth directly. Yeah, that's what I'm saying and how I feel now. I have spent over $5,000 at that location. So this is not a hate review this is a real review.

Yong's audio was recommended to me by a friend but I think their quality has gone down a lot…read morerecently. I have a 2016 Dodge Charger, I got a stinger navigation system and a backup camera installed. I paid $1800 dollars because I thought they were professionals. The system is PLUG AND PLAY, that means the connections all fit perfectly and it was made for the car, there's no custom wiring. This is will be important later. 1. I went to pick up the car, and the climate control wasn't working. They took it back, called the company for tech support. Mind you, they are PROs, right? guess what, they had the connector hub BACKWARDS. I thought that's a bad move for PROs right? Well this was only the start of my headaches. 2. The bluetooth phone connection and the Apple Carplay wouldn't allow me to hear anyone on the phone. I went back, took them close to 45-60 mins to call the company again and realize it's a setting, which to this day I think was a lie because there's no setting for this. But they are PROs right? I gotta trust them. Lets keep it moving 3. The A/C controls come loose on the freeway, come to find out, the technician had BROKEN on the clips on the A/C control panel. Remember the one that they reversed connections on? 4. I go back to fix the loose A/C controls because I trusted them, I arrive and the owner calls the technician that worked on my car. As the Technician is coming out, the owner says to me "MAKE SURE THIS IS THE LAST PROBLEM" like WTF? You guys messed up my car, you broke the clip, you left the panel loose, and I'm causing problems? THIS SET ME OFF AND THIS IS WHY IM WRITING THIS REVIEW TO WARN EVERYONE THEY DON'T SUPPORT THEIR WORK AND THEY DON'T CARE ABOUT YOU AFTER YOU PAY. 5. Anyways, Tech comes over, removes the AC controls. I can SEE all the wires hanging out, no wire ties, no clips, nothing, just bouncing around. THIS ISN'T PROFESSIONAL. Wires should be secured. I didn't have time to argue, I told him that and he ignored me. 6. Then he installs the AC panel, and I should him the center console isn't lined up. He says and I swear "It's like that". At this point I don't want these idiots touching my car so I drive off. 7. Next is all the problems I discovered after, first the backup camera, it was installed on the taillight circuit, not the REVERSE LIGHT like the manual says. NOW I HAVE A WIRING PROBLEM in my taillight that I need to go have removed and installed properly. 8. There's wires everywhere in my trunk, they didn't even tuck them in away from damage and exposure. I attached pictures of the center console, wires, and backup that is ALWAYS on while I'm driving. DO NOT GIVE THESE PEOPLE YOUR MONEY. My name is Mo, I'm a professional shop owner from Southern California. THESE PEOPLE ARE MICKEY MOUSE INSTALLERS. They do BAD WORK. Do not trust these people with your car. I paid close to 2000 dollars including all the rideshares and gas and everything for the headaches they gave me and the owner still said "MAKE SURE THIS IS THE LAST PROBLEM". They've done nothing but create problems for me. They are a horrible company, they don't support their work, they reject real complaints. Trust me when I tell you, they will hide their mistakes, they will damage your car. You will not be happy. Please do not go here. THEY ARE NOT PROFESSIONAL. The mom and dad look like nice people before they take your money but after they receive payment they are absolutely horrible to deal with. I wish I paid with a credit card, I would've filed a chargeback in the state of California. DO NOT PAY CASH either, get protection from your credit card company. THESE PEOPLE CLAIM NO RETURNS OR WARRANTIES, so protect yourself. DO NOT GO HERE! I regret going here, I wish I found a more reputable shop and didn't trust my friends recommendation. Please listen to this review and ensure these people don't damage anyone else's car.

Scheduled a Amp wiring, had amp and a few wires ran already. They took a look and hooked it up the…read moreprofessional way! Cannot beat the prices of installs, they are CLEAN, PUNCTUAL, and FRIENDLY. Would definitely recommend Str8up Customs for all your audio and custom needs!