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    Outsider Solutions

    4.8 (15 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - Outsider Solutions

    Landscape design

    Design services

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    Rachelle D.

    Our first interactions with the owner, Ben, were great and he was very knowledgable and friendly. We weren't urgent about the projects we wanted done, so we were flexible about dates and times. He was a little slow to respond with a quote, and we had to remind him we were awaiting a response, but we understood it was the busiest time of the year for the industry. We finally got something on the calendar for a month out; then he let us know a spot had opened up much earlier and they would come out the next day to do the first part of the project and then the following day to finish up. We gladly accepted. What we came home to on that first day was incredibly disappointing. We had asked them to clean up some mulch beds, lay sod and fill in bare patches, as well as remove a few posts and install decomposed granite on one side of the house. The team had clearly just thrown sod on top of mulch and weeds, lumpy ground and all, and left bare patches and holes all over the yard. I assumed this wasn't the final product and waited a few days before contacting Ben. He replied the next day to say "I will swing by and take a look this afternoon." He did not show until the next day (when we were out), and reported finding only one spot that was a "little uneven," which he hand-tamped, to little effect (we're almost two months out from the work, and we've seen little improvement). Unlike our initial communication, Ben's emailed responses to our complaints were brief and curt. I wish we hadn't let them move up the date because it was clearly a rushed job done with minimal effort. So now we have a lumpy yard with some serious potholes, unending weeds growing through sod and bare spots that we've resorted to filling ourselves. Maybe our expectations were too high, but for the price, we expected better (and could have done a better job ourselves).

    St. Augustine sod

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    9 days ago

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    7 months ago

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    2 years ago

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    Ben B.

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    7 years ago

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    2 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    ATXscapes updated some of the landscaping in my yard and did an excellent job. I would highly recommend them. Honest and high quality work.

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    8 years ago

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    Review Highlights - Outsider Solutions

    Ben came to give us an estimate and was super knowledgeable about many of the plants we were considering.

    Mentioned in 11 reviews

    Read more highlights

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    Outsider Solutions - landscapearchitects - Updated June 2026

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