When I first went there, last year, I had problems with one optometrist, optician, whatever; but…read morethe other one took over and was very good. Today, I woke up, went to my home office, put on my computer glasses and watched as one lens fell out. I found the screw and spent an hour working while holding my head very still. I went over as they opened at 9am. They first said the optician wouldn't be in for 30 minutes, and I said I really couldn't wait. As I had the tiny screw, one of the women at the front desk said to hang on. She went in back and put it back together for me. They could have been strict and I would have had to wait and come back. Instead, when they found out it was a simple fix they did the great customer service thing and helped me. Well done.

We have been going here for our eyeglasses and contacts for a couple of years as they accept my…read morehusband's insurance. They are always super helpful and friendly. I went in today to see about glasses for computer use with my new prescription. The optician helping me, who has helped us in the past, was so helpful! She made up a pair of glasses for me to see the difference between my regular distance glasses to the computer ones. Super helpful to understand how much better they will be for work! She took the time needed and was not rushed. I appreciate the customer service and would recommend this clinic to anyone and everyone. Great location and parking. Thank you!

Always enjoy the staff and Jeffrey Thompson gives me good ideas to do for my eye care. Easy to…read moremake an appointment and it is not so far out. Really appreciate that!

Is it easy to make an appointment. Excellent service. And the doctor knows what he is doing. This…read moreis my go to place for eye exams

I love the way this office is set up, smooth flow and professional friendly staff from start to…read morefinish. I saw Kristina Woesner, O.D. and received an extremely thoughtful and thorough exam. Antoine helped me select the perfect frames within my budget. I love that Eye Care Associates offers add on custom magnetic sunglass lenses that fit perfectly over my prescription lenses and cute frame. No more weird grey transition lenses in photos for me!

Advanced eye care. I was relieved to find such a thorough…read moretreatment for my dry eyes. Now, after medical issues have affected my sight and comfort, I have an appointment today for exam.

Excellent! Doctor and staff were professional, yet went out of there way to answer my questions,…read moremake my visit comfortable and helpful. I highly recommend Dr Brisbane for your eye care.

Always a pleasure to come in for my yearly exam. The staff always remembers you and Dr. Brisbane is…read morenot only personable but also professional and will answer any question you have taking as much time as you need. Highly recommend!

As a retiree in my seventies on Social Security, from looking at reviews, talking to people and…read morelooking for an eye exam and professional team, I chose Vision Institute Northwest. From calling for information, later to schedule an appointment, to exams, I was treated well by everyone throughout the process. Everything was explained as we went through all processes, questions I raised were explained and answered to my satisfaction. I chose frames with assistance, run through the costs on my plan and the cost on lenses only, given options for my new glasses, helped to order lenses for my seldom used frame I had from 12 plus years ago, so I could have a reasonably priced pair for backup. All in all a very good experience.

Dr Barnhart and the entire staff was very friendly pleasant and helpful the entire experience was…read moreabove and beyond thank you

This was my second year visiting Visionworks and seeing the Optometrist (Dr. Daniel Mulder…read moreOptometry). It is the first year I also brought both my daughters. We set our appointments all at once and we never felt rushed or as if we were an inconvenience when we asked questions. My girls are 16 and 9, so you can imagine how many pairs of glasses we each tried on. I'm very thankful that Jamie helped us with paperwork, provided feedback, cleaned the pile of glasses, and was so patient with us. It's nice when a business that sells glasses understands how important it is that we don't have a limit of how many pairs we could try on or make us feel rushed. I want to add that my teenager noticed how the glasses were organized and merchandised. They were merchandised by shape, price, brand, and styles which made it super easy to shop. We have visited other stores prior and honestly it was so hard to shop it because it was only merchandise by brand. Those little charts that help you pick out the best frame shape for your face shape didn't go unnoticed. It was helpful, but then we decided to break the rules and try on all the shapes. When it was time for us to wrap things up and check out, the team helped us narrow down which ones were better. :) not to forget, Jamie broke down what I was being charged for vs. what my insurance was covering. It was super easy to understand and know that I was getting a great buy for our glasses combined. I know that If we were on a tight budget, Jamie would have helped us pick out the frames that were in our price range. However, I'm one that picks out the glasses then worries if the price after insurance would be within budget. I was here about 2 years ago purchasing my other pairs of glasses, and by far there has been a huge improvement in service. I don't even remember who helped me last year... I just know this year was better. Thank you Jamie! =)

good selection ,service ,Erin was very helpful. Prices were in line with expectations. So far so…read moregood!

I wanted to get new eyeglasses and have the testing done by an Optometrist who had not treated me…read morebefore. What a pleasure to have all of my needs met at this office! Dr. Melissa Barnhart did more than I have experienced with other such practitioners. The staff were pleasant and equally professional. I can recommend that the public get service at this office.

Dr Sirott was thorough and very personable. I took advantage of updating my lenses through Vision…read moreInstitute Northwest

When I initially got my glasses the service was great and the employees were very kind, but when I…read morewent to pick up my glasses there was only one person there and they took over 30 minutes with another costumer when I only needed her to grab the glasses and have me sign a paper the interaction only lasted 30 seconds and she couldn't take 30 seconds from another costumer even tho I know she damn well could have.

The time you are just standing waiting for someone to see you is ridiculous. Simply picking up a…read morepair of previously ordered glasses, not even doing an eye exam, should take 5 minutes max. Not 20 minutes waiting and then another 20 minutes "picking them up". Absolutely ridiculous. I can see the box with my name on them on the shelf. I don't even need to pay because I already did. This is just ridiculous!!!

Dr. Wylie is fantastic!! I have done vision therapy and so has my 11 year old son. His reading…read morescores in school improved 150 points over a 45 day period. Dr. Wylie gives his all to help find and fix the problem. He's caring, compassionate and very skilled at what he does!!!

From the owner: Visit the eye doctors at Advanced Eyecare & Therapies for vision therapy, myopia management, dry…read moreeye care, sports vision training, neuro optometry consultations & more. Dr. Wylie is here to help you with all your vision needs. Don't hesitate to visit our optical for a large collection of designer frames, sunglasses and contact lenses.