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    Outer Limits Amusement Services

    5.0 (1 review)
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    7 years ago

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    Ask the Community - Outer Limits Amusement Services

    The pandemic is dying down. Will you go back to operating the classics if the pandemic ends or you are permanently not operating classics?

    No longer operating videos at all. The pandemic pretty much killed them except for large game rooms. Still have digital jukeboxes, pool tables, darts.

    Do you have all of the classics?

    Sorry, we don't operate videos of any kind anymore since the pandemic.

    View All 3 Questions

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    Round1 Bowling & Arcade - San Jose

    Round1 Bowling & Arcade - San Jose

    2.8(915 reviews)
    3.8 miEast San Jose
    $$
    Kid friendly
    Large group friendly

    It's HOT and LOUD in here. It's hard if you want to play DDR. You get very sweaty very quickly…read more Maybe save that one for last and run home to take a shower. They have a lot of popular games, but they don't have Time Crisis! I was also pretty bummed that quite a few machines were broken. The ticket to prize ratio is very high. The claw machines seem really difficult, but there were a decent number of people walking around with plushies. The price per try for a claw machine is ridiculously high as well, so probably not attainable for casuals. The arcade games seem reasonable in comparison, but 8 credits still maps to around a dollar per play. $20 each and a lot of walking around lasted us maybe 2 hours. If you want to play the Japanese rhythm games (specifically the washing machine MaiMai one, it looks like they have an unspoken community of intense people. The whole time we were there, there were 2 shifts of people trading on and off.

    If it is either Jenny or Chris seeing this, you guys might be aware of my problem! The picture…read moreabove is one of your employees. I assume she is the shift leader who handles stuff. Jenny and Chris are not at work. The thing was, I got charged another 16 dollars after paying the first time at the counter when I first got the balls and the rack. I overtime an hour. That was what the charge was about. I had no problem paying another 16, but this shift leader failed to prove that she was responsible for noticing that my time was up. It was 30 seconds to have someone coming up telling me, "Hey, time's up, pack your shit and leave." Then I'd be happy to pounce, but no. She argued that it is MY responsibility to have my time managed, and their employees indeed wrote down the time I have to be out ON THE RECEIPT. Well, I never pay attention to my receipt but the amount I have to pay. And by that handwritten note on the receipt which was in the trash can 15 seconds after I took it. I have no idea I got overtimed. Well, $16 is not a big deal to me. It might be somebody's wage for an hour, it might be a good meal for a homeless person, but today there is a reason for me to write down this review about having bad customer service at the overpriced place in the arcade. Thanks for spending time reading this stupid complaint. If you are looking for a place for billiards, try Jimmy's or California. Trust me, they might be a bit distant, but they got a cheaper rate of 11.5-12.5/hour compared to what I paid, 16/hour. And got diamond tables ;) To be fair with round1, they got shitty brunswick crown fucking 10-20 years old. Cushions are busted on #2, 3. Clothes are filled with food and drink. TOUCH it, and you will feel sticky :))) Well, it is "well maintained"!!! The ONLY table having no problem is #6. Why? Because nobody wants to be put in the corner, and there is no space at all for the shot :))) but I handled it. Jenny and Chris, this is not just a complaint. I am also a manager and I DO care about my customers, because I put myself in their situations. I do sympathize and learn about my business's mistakes. Finally, this is a trick of trade. If you actually do care, try coming into your place and enjoying service as a customer. Don't let your employees know you were there. Then you can find problems and fix them.

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    Round1 Bowling & Arcade - San Jose
    Round1 Bowling & Arcade - San Jose
    Round1 Bowling & Arcade - San Jose

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    Claw Meee - We are open on Thanksgiving!

    Claw Meee

    4.5(231 reviews)
    10.4 mi
    Established in 2024
    Walk-ins welcome

    I didn't have any cash but they were able to give me tokens with my credit cards. The attendant…read morehanded a bag to me after the transaction, which I thought was just wishful thinking bc I expected to get fleeced by the machines like I do in Asia Turns out I came home with 2 prizes! It was a fun time with my friend and they had such cute toys in the machine. I feel it could definitely use some lovely music to make the experience even more fun, and maybe a few easy machines at a higher price for the claw-challenged crowd like my friend, so everyone comes home a winner.

    Took my son here as a Yes Day activity during Spring Break. We had fun! He definitely walked away…read morewith several stuffies in the complimentary! Sure, we spent $50 for a full basket of coins... but it was for fun and we ended up donating the 10 stuffies to his school for the prize closet. The claw does pick up the stuffies, but falls before it gets to the drop area. So it's an adrenaline rush. But by the three grab, you'll be able to win it! If you like to gamble, don't come here. LOL! We got sucked into playing the Labubu machine. We grabbed the box a couple times. So close! But that machine was more coins than the regular. And after 5 tries each, we realized we were burning through the coins quick. Definitely coming back with the whole family and deeper pockets... Hoping for different selection of stuffies next time we come, so we aren't trying to win the same ones again.

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    Claw Meee
    Claw Meee - Outside

    Outside

    Claw Meee

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    California Extreme - 11am start on Saturday, already crowded

    California Extreme

    4.1(33 reviews)
    7.5 miNorth San Jose

    This was my first time attending, and I attended with my son. We will not be back. First the…read moreConvention Center staff told us to get in the wrong line for the wrong event, and only by pure luck were we alerted that check-in was already happening inside. Checking in was fine, except I was asked to fill out a paper version of something I already filled out online. I had pre-ordered shirts for us, and they had my son's no problem. My shirt couldn't be found, and after having me wait for 30 minutes while they organized the shirt pile I had to demand one of the "same day sale" shirts because they were about to sell out and no one else thought of that solution. We finally get into the event and its dark. Its hot. We aren't allowed any outside drinks, not even water. Every game that wasn't broken (a lot were) seemed to have a line, and no one was in a hurry to let others play. There was no communication that there was a 2nd room with driving/flying games, we stumbled on that ourselves. We gave it 4 hours, and at the end we just left. I was told by staff that they weren't expecting this many people so they were completely in chaos. It really showed.

    They work hard to bring it all together, but this year may very well be my last…read more I consider there to be three major Pinball Tournaments in Northern California. They are held at California Extreme in Santa Clara, Golden Gate Pinball Festival in Lodi and Pin-a-Go-Go in Dixon. California Extreme is not exclusive with Pinball Machines. There are also tons of arcade games for those who enjoy them. We have enjoyed attending these events whenever we're able to. In the past, our work schedules often got in the way. Now that we're retired, our vacation schedules often cause conflicts. The people who run this event have always done a tremendous job of getting others to bring their beloved machines, set on free play, for the masses to play. In return, they get free admission. A substantial number of volunteers are also needed to load-in, load-out, wipe down, perform minor repairs, scorekeepers, registration, check-in, etc., etc. We attend to see Pinball Machines that we've never seen before, to play with machines that are hard to find, to play new machines, but mostly to play in the tournament. Yes, there are cash purses and trophies or plaques to be one. Bragging rights galore! But for players at my level, it's mostly about WPPR Points that affect your International Flipper Pinball Association Ranking. As I write this review, I am 8640 out of 103,576 players in the world. Does it mean anything? Only to my ego. At one time, I was sub-3000. I simply don't play in enough tournaments to keep my ranking. This year's tournament entry fee was $2 per game. That is not particularly expensive BUT there was no limit to the number of entries that one could purchase. This changes that tournament of skill and luck to one of skill, luck and DEEP POCKETS. In my opinion, there should be a single buy-in. Everyone plays the same number of games on the games that are available. Yes, this will reduce the prize money but so what? Whatever happens, happens. If you have a great day, congratulations. If you have a lousy day, better luck next year. But under the unlimited buy-in, you just keep putting out money until you have a few good games to tie together for your final score. What? The tournaments almost over but you're in 11th place and only the first 10 places are in the money. Well, play some more and hope to improve your score and win! Anyway, without the tournament to play in, I will either only attend California Extreme one day only or skip it all together moving forward. Additionally, this year, for the first time, the Hyatt is now charging $40 to park overnight. This was either not disclosed at the time of booking or I somehow missed it. When I complained, it was discounted $20 because I was staying there for California Extreme and another $10 because I'm a Hyatt member. I was told that, "all the other area hotels are charging more for parking and the Hyatt is just trying to catch up." There was a 49ers exhibition game on Saturday, August 19th, and parking was expected to be at a premium and traffic would be a zoo. To counter that, we arrived way early to get a space. We arrived at 8:30 for a 10:00 opening. Because we left the house so early, we didn't have time to eat breakfast, but we had plenty of down time in the hotel (check-in was at 3:00pm), so we opted for breakfast in the hotel (see our review for Evolution). Breakfast Buffet at $28 per person vs Continental Breakfast at $22 per person. So, while California Extreme is still lots of fun, between the costs and the crowds and a Deep Pocket Tournament, it may be time for us to move on.

    Photos
    California Extreme - Pinball everywhere

    Pinball everywhere

    California Extreme - Waiting in line for anything was the norm.

    Waiting in line for anything was the norm.

    California Extreme - This is just the start of the crowd size

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    This is just the start of the crowd size

    Gama Ride - High-quality food, beer and tap, and more to keep the fun going!

    Gama Ride

    4.3(127 reviews)
    30.6 mi
    $$
    Family-owned & operated
    Kid friendly

    No words feel quite strong enough to describe my experience at Gama Ride. From the moment I walked…read morein, I was genuinely impressed. The space is incredibly clean and thoughtfully designed. I had never seen an arcade or entertainment venue quite like it before.What completely surprised me was the ice skating rink inside the arcade. My jaw literally dropped, and i immediately turned to my friend asking if we could go. It's such a unique and fun concept that immediately makes the place stand out. They also had a bowling area and spot with pool tables. The perfect place that has everything to do there. The staff were all welcoming, upbeat, and clearly excited to be there, which made the whole experience even better. We decided to grab some food, and I was honestly blown away. This was not typical arcade food at all. Everything tasted fresh and high quality. I ordered the sliders and fries, and they were seriously delicious. I would come back just for the food alone. Gama Ride is the perfect place to hang out with friends when you're looking for something fun to do, but it would also make a great date spot. Between the atmosphere, the games, the ice rink, and the amazing food, it's a place I'm already looking forward to visiting again.

    Gama Ride is one of my new favorite arcade spots and a great place to spend time with friends,…read moreloved ones, or even on a date with your significant other. It's located on the opposite side of the skating rink and is easily accessible. I love that the arcade is spread across multiple areas and floors instead of being one large flat space. The different levels make it fun to explore, and you're always curious about what other games are waiting upstairs or around the corner. I also noticed several games I hadn't seen before, including The Voice karaoke room, which was a fun and unique touch. There's also an entire floor dedicated to billiards, priced at $5 per game, which I really enjoyed. They offer food and alcoholic drinks, making it easy to spend a few hours here without needing to leave. The space was well-maintained and clean, which I truly appreciate. Parking in the plaza is plentiful and convenient.

    Photos
    Gama Ride - Experience our specially selected arcade games.

    Experience our specially selected arcade games.

    Gama Ride - Pool tabbles for all you billiard enthusiasts

    Pool tabbles for all you billiard enthusiasts

    Gama Ride - Bumber Cars, bowling, arcade fun, and more!

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    Bumber Cars, bowling, arcade fun, and more!

    The Retro Fix II TURBO - Business info

    The Retro Fix II TURBO

    4.3(68 reviews)
    5.1 mi

    Had a fantastic collection of retro games, consoles, and games/anime memorabilia. The big draw for…read moreme however was the selection of Japanese arcade games, including WACCA my personal favourite. These were all in excellent condition and with the latest updates. Staff were always friendly and helpful. I was extremely sad to hear of the The Retro Fix II's closure, and wish all the staff the best of luck moving forward.

    Bought a "refurbished" DS here for my kid's Christmas present here Dec. 2025 (and a bunch of other…read morevintage consoles and games over the years). Seemed to work fine to me, but my kid found a problem with the contrast and/or screen when he tried to play Christmas morning. We took it back to the location on Campbell Ave where I bought it. Showed the manager/owner and provided receipts. He said they would fix the DS because it was sold "refurbished." He said it would be ready in a few weeks, after the new year, and took my contact into. Never heard back. Called the store after the first month came and went. No answer. Months go by and my kid keeps asking about it. I keep calling the location but then I read on their instagram that the shop is permanently closed. But they they're still doing business online. So I reach out to their instagram and email the address on their Shopify, where in fact they are now selling a metallic blue DS, just like the one I bought in December! Still no reply. Hope to hear back now that I'm posting about this problem.

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    The Retro Fix II TURBO - Video Games

    Video Games

    The Retro Fix II TURBO - Video Games

    Video Games

    The Retro Fix II TURBO - Video Games

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    Video Games

    Sunnyvale Golfland USA - ducks

    Sunnyvale Golfland USA

    3.9(479 reviews)
    10.4 mi

    Brought the kids mini golfing for the first time and it was a fun family experience. You have two…read moresides of the golf course to choose from - it seemed like a lot of people were choosing the side closest to El Camino. On a busy Sunday afternoon, that meant that many parties were waiting for the one in front to complete their round before they could proceed. You can skip as needed but the courses are designed to get progressively harder so going in order is the recommended option. The mats where you tee up the ball were mostly worn down and should be replaced, but the rest of the equipment were relatively well maintained. Inside is an arcade and a concession bar in case you need to fuel up. In order to take advantage of certain promotions, like the 3 and under golf for free, you need to download the app first which is a bit inconvenient but at least you get to save $17.50.

    My recommendation: if you're here for a date, sure. But if you're here for a big birthday /…read morecelebration event - skip it. The staff who took care of our table was fantastic and very patient with us. But the staff who greeted me and the manager there were not so. I won't reveal their names because by doing that - I know they would lose their jobs. And in this economy, losing jobs at Golfland means the outcomes would be really bad. My point is - as long as you are doing something extremely simple: don't need to engage in any communication or coordination with the Golfland staff (and their HQ's people), it is not a bad place to spend an afternoon with kiddos.

    Photos
    Sunnyvale Golfland USA - Arcade

    Arcade

    Sunnyvale Golfland USA - Pagoda

    Pagoda

    Sunnyvale Golfland USA

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    Lost Worlds Funtropolous  - The glow in the dark room was the BEST room .

    Lost Worlds Funtropolous

    3.5(227 reviews)
    4.0 miCambrian Park

    Thank you to Michelle for an amazing birthday for my 3yr old. We booked the 10am-12pm spot…read moreSaturday, and we had the place to ourselves pretty much for the first hour. It was awesome. It wasn't crowded at all and perfect to host a party. The food is surprisingly really good. The pizzas are made fresh there and tasted great. Michelle was super accommodating and could tell we didn't necessarily order enough pizza. She was exactly right and was able to get us in a quick order right in time. She was responsive via text message and always very sweet. She never came off frustrated despite my millions of questions. Just a heads up you have to purchase their socks if you plan on going into the play area! Also, the extra playtime if your party goes over is also $50, but honestly, everyone was ready to leave by 12pm because the kids were so tired. So we didn't need to pay to extend. The play area was amazing, and the kids had a blast. I recommend this place for hosting parties!

    Oh man this review is long overdue! My family has been coming here for over 12 years, even through…read morethe remodel, and it's still one of our favorite spots. The indoor play area is usually clean, and there's so much for kids to do from bungee jumping, a rock climbing wall, playground structures, bounce houses, mini golf, ball pits, a mini town, and obstacle courses. My kids absolutely love it here, and even the older ones still have a great time. We also enjoy the cafe being able to grab pizza and drinks makes it easy to spend a few hours without having to leave. We have hosted a birthday party here a few years ago, and it was super smooth. The private rooms you can rent are a nice touch. Overall, it's just a fun, easy place for families. Definitely recommend!

    Photos
    Lost Worlds Funtropolous  - Bazooka tag field

    Bazooka tag field

    Lost Worlds Funtropolous
    Lost Worlds Funtropolous  - Bazooka game in action

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    Bazooka game in action

    Outer Limits Amusement Services - arcades - Updated May 2026

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