Our food was very good. I had the bloomin burger with a sweet potato and my husband had the grilled salmon with fresh vegetables and rice. The sweet potato was small but delicious. The burger was actually cooked perfectly medium. My husband said the salmon was fine and the rice and vegetables were substantially above par. So two things. They "forgot" the bloomin onions that were to come with my burger but the waitress fixed that quickly, bringing me a plate of bloomin petals. The second was when we arrived and the hostess told us it would be a five to ten minute wait. Looking around (and I did), half the tables were empty. Everyone that came in after us was told that their wait was going to be ten to twenty minutes. Seriously! In any event the food was good. The restaurant was clean, including the bathroom. Our waitress was nice and attentive. read more

A nice restaurant. They were definitely short staffed when we were there, but the staff did a fabulous job taking care of all the tables. We sat at the bar. Our waitress was attentive and nice. My steak was a little overcooked, but still good and the rest of the food was good. read more

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My family dined in on 11/11/2025. We had the BEST service from Lindsey. The Bloomin' Cheesburger was the best burger I have ever eaten, no kidding! We also ordered steaks that were delicious. The manager at this location greeted every table and was so very polite and went above our expectations for a manager.A+. We had a fantastic dining experience and our meals were amazing. Highly Recommend location!!! We will be back soon! PS: I just dined at the new North Olmsted Texas R**d House. It did not compare to this Outback. read more

We came for lunch before a meeting, and Kimberly took amazing care of us. We had grilled shrimp appetizer, then the grilled chicken lunch with veggies. Everything was so good, and the restaurant was spotless. Great location, and close to our hotel. read more

The food top notch. Our server Lindsay SUPER good and kind, made sure my food was good (she complimented my hair) . THE LOBSTER BEST I EVER HAD. The ambience just super nice many games playing (super clean). Steakhouse Mac and cheese just amazing. COME HERE. read more

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every time we go to outback steakhouse they are out of prime rib and they offer it 7 days a week. They obviously should just take it off their menu. It's not worth going there. We will not go back. read more

This was quite the experience. Me and the wife decided to head to this outback for dinner on a wed night. We arrive around 5 pm and told there's about a 20 minute wait. There were lots of empty tables but ok we'll wait. The front of the house staff seemed totally confused on who to seat. Asking guess there names and even skipping people who had waited longer than others. Safe to say the 20 minute wait was more like 40 minutes. ok, stuff happens. off to the table we go. Next we waited another 20 minutes before a server came to the table. To his credit he apol and said they were a little short staff. Takes out order and sinks and break come out in about 10 minutes. Now the wait begins, another 20 min go but and we're brought salads. but then we start hearing other guests complain they've been waiting over an hour for dinner. The server came to our table and apologized once more and says they won't have the cooks had walked out that night and the kitchen was behind. But he assured us that our food would be out soon. Well another 30 minutes go buy and no food. i asked the server how much longer and he said that both managers were cooking and they were just waiting on broccol and dinner should be right out. another 30 minutes past and still no food. So at almost 730pm we still haven't got our entrees yet. I asked to speak to the manager and was told she was busy but will be right out. As this is happening they are still seating more guess and not informing them of the long wait times. One family sat across from us with small children and we told them how long they were waiting. they left. Then another party was seated at the same table and again we told them about the waiting times. They left. the hostess made a comment about me chase off customers. again I asked for the manager. Finally the manager ( or whom I assume was the manager) came out and asked what she could help us with. I said for starters our dinner we have been waiting for 2 hours for. She just told us there is a large back up in the kitchen and if we would like we could just leave if we didn't want to wait. Said that the 2 sodas and side salad was no charge. gee thanks. When I asked if your so backed up and understaffed why are you seating guess after at almost 8pm and not informing them on the long wait times.she told me its not my place to tell them how to run a busines and if I was unhappy just don't come back. Ok, sounds good. I worked in the restaurant business for 25 years as a chef and manager. Never have I've seen such unprofessional behavior from a managment staff especially from a national chain like Outback. Please do better. I'll stick with Longhorn for now on read more

Bought a whole rack of ribs to go. These are black, dry, salty and taste more like jerky. I haven't had ribs since Tic Tock closed. I looked at Outback reviews that included pictures and those ribs look juicy. Not ours. Not edible. Wait staff was nice. read more

Outback Steakhouse - Dry black bbq ribs. Yuck. Very salty. Maybe cooked a week ago? - Steakhouses Near Me - Westlake, Ohio

Poor management, filthy restrooms, one bartender who left a full bar multiple times to cook in kitchen - servers standing in clusters talking instead of assisting customers - food arrived in one hour and fifty minutes cold and under cooked - huge disappointed ... no longer a customer. read more

Frigid cold in there. It seems like they were getting ready to close this location. Food was not as good as I remember

Well, I ordered the sirloin 8 oz medium and sweet potato side. The steak came out purple rare and was sent back, the sweet potato was tiny. Steak came back medium rare and I could hear the cook, because despite it being empty, we were seated by the kitchen door, yelling about not having steak returned for 15 years. My wife got the salmon which was good but they had no tartar sauce. The broccoli was hard and bland. The best part about both dishes was the rice she had lol. Hey chef, good job cooking rice. My daughter got Mac n cheese but there was no topping and the cheese was blah. I can see why so many are closing. Bad enough steak costs $40 in MAGAt Amagaca, but if you can only cook rice and put people by the kitchen, well, you deserve to close. read more

The steak was tough and tasted old. My dog could barely chew it. The baked potato was horrible tasting. The Caesar salad was made with head lettuce and tasted lovely ke preservatives. So disappointed. read more

3 course specials are great. Burger, fries, salad and desserts. Many other options for the main. Chicken, steak, seafood etc. Highly recommend! Best steak deals! read more

Great service and food. We go in for the special 3 course menu which includes salad, entree, and optional desert. Always treated well by the energetic staff. Prices are comparable. Try it...you'll like what you get. read more

Really upset with this location. I ordered Uber eats and happened to call to get my steak Outback style and the lady said they weren't doing deliveries today. I was like "what does that mean?" She said that they weren't taking deliveries from any of the third parties. I said "oh okay so will you just cancel it and I'll get a refund?" She said "yes." It wasn't until an hour or so later they canceled the order. I kept waiting for the refund because two drivers were going to pickup my order and I was thinking hmmm maybe it's still going. It took them 2 different drivers to come for them to cancel an order? What a waste of time and resources for both companies. I do not recommend doing any third party deliveries with this location. read more

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Had dinner ordered the porterhouse steak it had to much fat and gristle, probably 20% or more was just waste... My son had the porterhouse it it was way undercooked not at all close to the chart for medium well. Salads were wilted and seemed old as the vegetables were soft..... What really bothered me the staff ignored me. I asked for utensils from 3 different people and no one came back..... After what seemed like an eternity I just got our utensils from a table nearby.....But still no real interaction sad read more

Had dinner at the outback in Westlake last night. Service was fabulous. We ate there because we wanted a steak. Jack ordered the caramelized ribeye which was so fatty threw out the steak that he could not eat it. It was an expensive steak. I waited till this morning when it was in the refrigerator overnight to cut it and saw all the fat throughout the steak. Who can eat this type of steak? It was disappointing. read more

I love the location in Rocky River. The cook knows what he's/she's doing and the food is always good. The service behind the bar and when seated at a table has always been very friendly and attentive. The place also is always clean. The take out from there has always been really good and on time and all orders were correct. This place is my go to for take out for steak. Never thought steak was a "carry out" type of food but from here it's always been really great! read more

Smartly came between meal times on a Sunday to avoid crowds. Sat in the bar and had a nice server who was very attentive. Mac & cheese bites for an app were pretty good, crispy & gooey. Both our salads were decent. Tried 3 Dressings but didn't care for any of them. Kids meal was large. Baked potato was good. Wife's sweet potato was perfect. My Philly wrap was a bit small for the price. Steak was kinda chewy. It was way spicy for me, probably from the cheese. The complimentary bread was nice & tasty. Decor was plain, food was mostly fine, service was great, but prices were bit steep for our normal items. Probably should just come here for higher end items. read more

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Very friendly staff The steak came out well cooked and and huge baked potato . The blooming onion is great read more

Everyone has a preference, here they cook steak with butter. It didn't even taste seasoned. Too salty, too oily. Where's the pepper and garlic rub? That's what ruined it for me. My lobster was on point, of course more butter but on the side thank goodness. Staff a 10/10. Just the food...meh. Wouldn't come back for steak. read more

I ordered takeout last Saturday evening. The text info that appeared on my phone indicated to tell them what number space I was in. There are no numbered spaces. There was no one at the door to pick up either so I had to go into the restaurant to find my food. The food was absolutely horrible. The macaroni bites were like eating rubber. Most of it went into the garbage. The only good thing about the whole meal was the bread. Why don't you correct the issue with reporting a numbered space? Numbered spaces don't exist. You need to improve the pick up process and definitely need to improve the quality of your food, horrible. read more

We waited 45mins to be seated, which I understand yet food takes an hour to arrive. We were so tired of waiting while the restaurant wasn't busy at all. Food is ok. The veggies were way overcooked and shrimps are salty. Not worth the long wait. Btw it takes like another 20 mins to process our bill. The waitress disappeared and took forever for every single little thing. read more

Outback Steakhouse - Steakhouses Near Me - Westlake, Ohio

Hello everyone! Well, this place used to be great. Always looked forward to coming here. Any more, not so much. The way things have become, that's understandable. It needs some TLC. Seats are ripped and taped with duct tape. The food was good. Never consistent. Too bad. Used to like that place. read more

So the service was good. Hostess was not at the stand when we walked inside, had to wait for a minute even though no one else was waiting. A bit odd to wait like that on a Saturday night. Poor quality steaks, side and salad. Steak was stringy and mostly fat. Side was rice and just not cooked right at all. Call Uncle Ben, he will tell you how to do it. Salad was wilted as hell. Definitely was not fresh. Basically go somewhere else, service is good but food is trash for the price. Beer was decent. read more

Outback Steakhouse - Blonde beer - Steakhouses Near Me - Westlake, Ohio

Sloooow service. Been an hour still waiting for dinner. Ugggh let's see how long it takes Hour ten minutes to get or dinner and it was very average. Lobster tail extremely small. Won't be back read more

What an embarrassment. Can't rate the food because we didn't even eat. Walked in, there were probably 5 tables with people there. More than half this restaurant was totally empty. Was told 5-10 minute wait. Why? There's no one here.... But ok, we waited. Sat there for 20 minutes with two kids who can't sit still. Sitting right near the hostess station, No updates, no sorry for the wait. Whatever. You can't use the "sickness" excuse anymore. If you have no one to work, be better. What an embarrassment for this place. Came down to Cozumel right next door and what a difference! read more

Our server and hostess were very friendly and accommodating. Food service was terrible. Waited 45 min+ for our main entrees just for them to be sub par. Steak cooked incorrectly, brussel sprouts overcooked, ice cold crab legs and lukewarm chicken/shrimp Alfredo. They did comp some of the meal, but the whole experience/meal was hands down not worth the money or time we spent there (2+hrs) Beverages Environment was average, Moral of the story, come to this location for the drinks, not the food. read more

Wonderful experience with our party of 6 family members. we had to wait a bit but that time was well worth it. Very busy restaurant workers were kept moving. Once seated greeted by a wonderful man. Started with drinks and then a delicious onion. they took our order and in a short time we were enjoying our delicious steaks. Every was perfect. My wife ordered their chicken which she enjoyed greatly. For our family get together Outback Steskhouse hit a grand slam. My thanks to all that made our evening so enjoyable!! read more

Our server was amazing. The food was better than the last time we went to an outback. Drinks and steaks were exactly what we were looking forward to eating. Definitely will visit this outback again. read more

Today was the latest of many visits to this particular Outback but absolutely requires a review. My husband had the grilled shrimp. It came nicely seasoned and he called it outstanding. I had the prime rib. I ordered it medium. It didn't come out that way (overcooked) but it had great flavor and I was satisfied. I reason I accepted it was because Adam, the actual one who cooks, came out to tell me about it beforehand. Had I wanted to change my order, it would have been fine. And had I tried it and didn't like it, he would have brought me something else. Never have I had somebody alert me to the fact that he couldn't provide what I wanted the way I wanted. I'm just so impressed with his honesty. read more

I came in sat for over 30 min before anyone came to my table to get my drink order. Put in my order in and waited another 45 min before my food came. Decided I had been there long enough had them just box it up. Came home the steak was rare it was ordered medium. Terrible food terrible service. read more

My wife and I have given the Outback in Westlake many many chances and we just can't anymore. The carryout is always delayed- last night we got the food 43 minutes after they said it would be ready. And they billed us for 2 salads (didn't get them) and a baked potato (didn't get it). Throw in the cold food and the mushrooms on the Alice Springs Chicken (requested no mushrooms) and no honey mustard (requested extra), we just can't support this location anymore. Too many chance wasted. Oh well. read more

Had a pretty miserable meal with my wife here tonight. We had not been to this location in awhile and decided to stop in. Bloomin onion, shrimp on Barbie, soup and salad were all edible. Entrees were a disaster. Wife's prime rib was not cooked as ordered, tough and tasteless. Side of mushrooms appeared to be steamed, and tasted like it too. I ordered the 6oz Victoria's filet for an entree and I'm not sure what I was given. It was tenderloin, but it was 2 separate chunks of meat, both cooked incorrectly, that did not even resemble a filet. The attached picture was exactly how it arrived at the table. I did nothing to it. It tasted horrible as well. I took one bite and that was enough. Either old or microwaved. I couldn't tell. Took it home and fed it to my dog. Service was good but the entrees were shockingly bad. Will not be returning. read more

Outback Steakhouse - 6oz Victoria's Filet. This is how it came to the table. I did nothing to it. - Steakhouses Near Me - Westlake, Ohio

The shrimp and lobster pasta 'special' was 'to die for'! Right off the bat, so many national or regional 'chains' put way too much sodium in their food, but this dish tasted just right. Very flavorful, without the salt overload. I'm hoping you put this dish on your permanent menu after the 'special' runs out. Lately, many restaurants have stopped offering seafood choices, which is a major bummer. Why, I don't know. The employees here are pleasant too. Support your local restaurants, whether they be 'chains', or locally owned 'mom and pop' diners, etc. read more

Food is not as good as it used to be. We called ahead and had a 40 minute wait even though half the tables were free. Walk ins were told 1 1/2 hours for a table. The bar and waiting area were so warm it was uncomfortable to wait. They obviously do not have enough workers. The salmon was not cooked through. The shrimp and chicken pasta was ruined by shrimp that didn't taste good. Not a fun place to go. The shrimp and chicken had a black tinge to them that made the dish unappetizing. Service once sat was good, but this store could do better. Some workers didn't seem to be working that hard and standing around. I used to enjoy this restaurant but we will not be returning soon. Why cram every one in the bar seating and then leave tables open on both sides of the restaurant. The bar area was so warm I felt ill. read more

Use to eat there regularly was awesome.today was a total disappointment.over price low grade food .won't be back

This place needs to be shut down. I've had issues here every. Single. Time. Awful. I've been on hold for over 10 minutes now. read more

Outback Steakhouse - Hold time. - Steakhouses Near Me - Westlake, Ohio

Our go to Outback in Parma was slammed so we went to this one. We were greeted by a super rude hostess who seemed bothered that she had to seat us. Our server Kris was amazing and was super patient with us and apologetic for the food taking so long. She was running around to over 4 tables and still getting snapped at by the hostess who was upset she had to help buss tables and couldn't sit and watch the game. The food was pleasant and the drinks were good. The portions were small for the price but the flavor was ok. The biggest issue was the hostess who repeatedly cursed, slammed dishes and cups into bins, and snapped at our poor waitress repeatedly. She also raised her voice to a customer and stormed off while we were walking out. Maybe she was having a bad day but her behavior was really gross as she is the first person you interact with. read more

I wouldn't even give it 1 but I'm forced,,, 5 min to get greeted and seated,, 5 min to even get a order for drinks and 1.5 hours to get our food,,, burnt and steak so tough I couldn't even chew it,,, waitress didn't even offer to get me something else and we had to ask for refills,,, manager didn't even come over and ask what they could do to make it better,,, waitress was forced to say have a good day as she walked away,, sad thing is there was only maybe 10 tables filled,, don't go to this location!!! read more