Don't get SCAMMED in to buying an rv at this dealership. I bought an rv from here and it's taken…read morethem 4 months to get it ready. I've had to waste money on cabs going back an forth because they couldn't uphold the conditions of the bill of sale. I received the rv in a dirty condition. (No attempt at detailing) I'd like to say thanks to Anita since she was the only person with any knowledge at this dealership otherwise I'd like to give negative stars. I would never recommend this dealership to anyone. Stay away if you don't want a headache. Picture clearly shows how bad I received it. I spent 5 minutes with some basic cleaner and a brush after it rained to get it to this. Complaints have with been filled with amvic and bbb.

I took our unit in for repair, I was to be told that service would take 5 to 7 days and wasn't very…read morepoor service and very unprofessional communications from service manager. if you buy a unit from Western RV in Leduc take it to Leduc for service.

Monster Marine did an awesome job repairing the gelcoat on my boat!…read more It was ready when promised and within the quote that was given. Staff & owner were nothing but polite & respectful, and my boat looks next to new again!

Avoid avoid avoid there is nothing good about this place at all . The guys repairing boats have no…read moreboat experience at all there just guessing on how to repair

We have had several repairs small and big done on our 1990's Class C motorhome. They have been able…read moreto bring in all the parts we required and at reasonable prices. They have always done a thorough job and we would highly recommend them.

Very prompt helpful response from a guy I accidentally woke up in the middle of the night. I had no…read moreidea, and wasn't expecting a response until the morning. Sheesh I can be such a thoughtless idiot sometimes. I hope he got back to sleep.

For the diamond class service you want and at a price you can afford, Brad is the Rick-Man…read more He fixed my rusted and seized brakes a couple years back when I couldn't move the car. Worked like a dream. This time around, needed a new water pump as the previous seal broke and I hadn't moved the car in months. Assessed the issue on time one day and came back on time the very next day with advice about a recall for my fuel solenoid that had me taking up to ten minutes to fill up. No dealership hassle or overblown costs fixing things that don't need it. Just a great product by a great craftsman that's trying to feed his family, you can't go wrong.

From the owner: Rickman Mobile Mechanic is a full service repair and maintenance mechanic specializing in AUTO and…read moreRV. We offer the convenience of coming to your home, place of work, or roadside for mechanical assistance. Rickman Mobile Mechanic serves Edmonton and central Alberta providing outstanding service and the highest quality workmanship, tools and diagnostic equipment.

I was asked to buy a camper to provide my own accommodations at work. I was refered to salesman…read moreShawn Dempsey but a good friend of mine. I looked at the online inventory picked a beautiful trailer and applied. I was approved quickly and started paying for my trailer before I even seen it. Big mistake trusting him and the photos online. I went to go get my camper there, and there was no walk through no instructions I was basically told to get the trailer off the lot by 5 or they would lock the gates. I pulled it off the lot and parked it at the truck stop across the road. When I returned the jack wouldn't work to get it back on my truck after running other errands. Once I had fully set up the camper I was disappointed to find -severe water damage to all the floors as well as some walls. -missing blinds -missing cover for water pump -the back bunk for kids was broken -they provided the wrong power cord for my unit -the oven doesn't work. Very disappointed as the photos in the ad showed no damage and I'm assuming that the damage was why they rushed me out of the yard and didn't do a walk thru. Then after calling them they promised to fix everything. So after I was finished that hitch at work I brought the camper home and on a sketchy corner the trailer decided to lose a wheel. Causing a huge safety hazard to me and everyone else on the road. When I called Shawn about it he told me to get it fixed and he would cover the cost. Getting a roadside call was not cheap and I had to go to Ukraine on a missions trip, so I also had to pay someone to haul my trailer to them. After my 3 week trip I got back to them to tell me my camper is still not ready. So a week after I returned the camper is finally ready. They replaced -the jack. -the water pump cover And gave me a new set of matching rims with mismatched tires, the lug nuts are not even the same size on all 4 which really makes it annoying. When I went to go get my camper I had arranged the day before, then confirmed the day of before driving 3 hours to go get it. Upon arrival Proceeded to tell me that I would not be able to pick up my camper as there was no one to drive the tractor. When I started yelling and swearing then the parts lady ran to the back to see what she could do. Then she returned and said 10 minutes. Then I had to back in to the shop to get my camper. No walk thru like promised. But while we were hooking up the unit the shop guy told me to my face that he can drive the tractor but he was just feeling lazy, but he would do it for the parts lady instead. I'm pretty blown away by the unprofessional attitude and the blatancy towards a customer. I really expected more from a professional dealership, oh and Shawn Dempsey has yet to reimburse me for towing, parts and service as he promised me he would, he also berated my friend who refered me to him because he sold me a junk product and I'm holding him accountable. I've refered 2 other people since to other dealerships through my friend. Also there is a water leak in the lines that I need to get fixed. I've asked about replacing the whole unit as this one is obviously sub par but they fail to communicate with me at all about this.

So I had a horrible experience I broke down near by and they promised to get me back on the road…read moresame day for 1200$ than tried to con me with all kinds of excuses like bend bolts, rust, and kept the trailer for three days tried charging me over 2200! That's almost 90% increase from the quote and if I didn't pay they were not going to give me my trailer. Tried to take my old parts but I demanded them which was great because once I got them I knew they were lying this was a simple leaf spring replacement they cut it all off so they delayed me 3 days and lied to con me for nearly double the quote and they deleted my first Google review so this is me writing it again because of how bad the service was I argued and walked away paying 50% more than the quote 1800$. I'd just make sure if you use this shop for repairs you know what you need and rough time and complexity it'll take otherwise they may try and take advantage of you. I'd also note if they can make my first review disappear how many people have they done this too? Their high rating is likely a lie of that is the case. Than when I was leaving their shop there was odd noises coming from the trailer just pulling out I checked everything they did and the rear bolts on the leaf springs both sides were not properly sunk! I could fit a credit card between the bolt and it's surface when I told them they said that's fine it'll work it's self out on the road!!! So I had to drive home like this and have it fixed ones I got home. I could have had this done at home for less than 600$ in parts and it would have been done faster and properly without the delays. Highly recommend you do a inspection and check every bolt. Also he said he could not get new stabilizers which originally I was told a full replacement with the hack job I got back im concerned because he said he had to drill out my old stabilizers to get the new bolts in and more and more I don't trust they are csa approved anymore for the road so now I got to order them and have them replaced because they modified a csa part and I don't trust them enough to believe it is still safe for the highway. I will say the front staff was awesome very friendly to try and find solutions and happy to help. But the service manager is a con man. Broke the alberta fair trade act and consumer protection act. Reduced from two stars to one start because they deleted first review on Google but Iv saved this one in case they delete it again this is an important review and I'll make sure it stays up for at least one years time. I'll also be making sure to do more than just Google because of the highly poor work and the fact they deleted it once. Shame on Google for allowing that.

Update with photo"s Misrepresentation, Hidden Damage, and a…read more$30,000 Loss Our experience with ArrKann Trailer & RV Center Rocky View has been nothing short of disastrous. We purchased a CanaDream Inc used motorhome from Eva Moser (Internet Sales Manager) and Brock Simmons (General Sales Manager) in May 2024 after being assured it was "like brand new," fully inspected, and in excellent condition. These statements were blatantly untrue. Brock even refused to supply items promised at the time of sale until we escalated the issue to head office. After driving 800 km to pick up the unit, we immediately discovered multiple issues--followed by more within 24 hours: a torn mattress, missing parts, cracked tires, electrical failures, a leaking hot water tank, and a large stain above the driver's seat that staff dismissed as "soap residue." This stain was later proven to be long-term, undisclosed water damage that ArrKann RV should have known about and that CanaDream Inc., the real owner at the time, had previously documented. None of this was disclosed by ArrKann RV during the sale. We then spent months caught between ArrKann Trailer & Sport Center in Edmonton and CanaDream inc in Delta, BC. We were forced to make 860 km trips for each repair at our own expense, only to face delays, poor workmanship, and incomplete repairs. While the motorhome sat unusable, water began leaking into the front cab--the exact area we questioned on pickup and were told it was soap residue from the detailing guys and that it had "no leaks or previous damage" stated by Eva Moser and Riley, the technician. Later records confirmed prior roof work in all the same locations. ICBC then informed us the motorhome could not be registered because it was still legally registered to CanaDream Inc. ArrKann RV sold us a vehicle they hadn't properly transferred. Repairs done by CanaDream Inc were not industry standard, and we were denied any documentation of the repairs performed. We were told everything was between Jason Granger (CanaDreamn Inc Sales Manager) and Chris Caldwell (VP Customer Experience & Marketing, ArrKann RV). We received no receipts, no repair details, and no transparency. ArrKann RV then Chris Caldwell asked us to sign a release waiving all future claims. We refused. Their urgency to obtain our signature was as telling as alarming. In early 2025, when attempting to trade the motorhome in, the receiving dealer uncovered major structural roof damage, hidden repair work, and long-term water intrusion that both ArrKann RV and CanaDream Inc failed to disclose, even though they were in possession of inspection reports that stated otherwise. This resulted in losses exceeding $30,000 to us personally. When we approached Chris Caldwell to discuss compensation or talk accountability, we were denied. We were told the unit was used and had "no warranty," despite months of misrepresentation, false assurances, and repeated promises that the situation would be made right. If you are considering buying from ArrKann Trailer & Sport Center or CanaDream Inc, proceed with extreme caution. Our experience has been financially devastating, stressful, and deeply disappointing. It appears that used RVs sourced from CanaDream Inc are being flipped quickly with minimal inspection and no transparency. Many promises--no follow-through. We trusted the "family-owned, award-winning" image they promote. Unfortunately, our experience suggests otherwise. Their heavy advertising on repairs and winterizing now feels like the old tale of a fox guarding the henhouse.

Misrepresentation, Hidden Damage, and we are out $30,000…read more Our experience with ArrKann Trailer & RV Center Rocky View has been nothing short of disastrous. We purchased a used motorhome from Eva Moser (Internet Sales Manager) and Brock Simmons (General Sales Manager) in May 2024 after being assured it was "like brand new," fully inspected, and in excellent condition.Those statements were blatantly untrue. In fact, Brock Simmons refused to provide items promised at the time of sale until we escalated the issue to their head office. After driving 800 km to pick up the unit, we immediately found multiple problems -- and even more surfaced within the first 24 hours of taking possession. These included a torn mattress, missing parts, cracked tires, electrical failures, a leaking hot water tank, Tv that did not work, backup camera that would come on and off even though there was no key in vehicle and a large stain above the driver's seat that staff dismissed as "soap residue." This stain was later proven to be long-term, undisclosed water damage -- damage that ArrKann Trailer & RV Center Rocky View should have known about, and that CanaDream Inc., the actual owner at the time, had already documented. None of this was disclosed during the sale. While we were filling the water tank prior to leaving the lot, when we saw the rear tires in the light of day. They were cracked all around the tire side walls and deep into the tread of the tires, initial response was how did those get missed by our inspection and also by CanaDream Inc. as they are an Alberta licensed Government inspection facilities. We have the records of that inspection with the inspectors name and license number. showing all the tires were good? So either the licensed facility is lying on inspections or someone changed out good tires for bad ones between CanaDream Inc and ArrKAnn Rv in Calgary? We were never given an answer just a story and reluctance to replace them! What followed was months of runaround between ArrKann Trailer & Sport Center in Edmonton and CanaDream Inc. in Delta, BC. We were forced to make repeated 860 km trips for repairs at our own expense, only to have those repairs delayed, mishandled, or ignored. While the motorhome sat unusable for months, water began leaking into the front cab -- the exact area we flagged on day one and were falsely told by Eva Moser and Riley, the technician who handled our walkthrough, that the unit had "no leaks or previous damage." Later documentation provided by Chris Caldwell of ArrKann RV, confirmed prior roof problems and roof work in all the same locations where the damage appeared. To make things worse, ICBC couldn't even transfer the registration because the motorhome was still registered to CanaDream Inc., not ArrKann. They sold us a vehicle they had not properly transferred or legally registered. The repairs eventually completed by CanaDream were not up to industry standard, and none were documented. We were denied any copies of repair records, as CanaDream and ArrKann claimed everything was an internal agreement between Jason Granger (Sales Manager, CanaDream Inc.) and Chris Caldwell (VP Customer Experience & Marketing, ArrKann Trailer & Sport Center). We were then asked to sign a release waiving any future claims on the unit. We refused -- their urgency to secure our signature said everything. In early 2025, when we attempted to trade the motorhome in, the receiving dealer uncovered major structural roof damage, hidden repairs, and long-term water intrusion that both ArrKann and CanaDream failed to disclose.As a direct result, we suffered losses exceeding $30,000. When we approached Chris Caldwell for compensation or accountability, we were refused. We were told the RV was used and had "no warranty," despite months of false assurances, misrepresentation, and repeated promises that ArrKann would "make it right." If you are considering buying from ArrKann Trailer & Sport Center, proceed with extreme caution. Our experience has been financially devastating, stressful, and deeply disappointing. It appears that used RVs sourced from CanaDream are being flipped quickly with minimal inspection, poor transparency, and broken promises. We trusted their claim of being a "family-owned, award-winning RV dealership." Unfortunately, our experience suggests otherwise. Their advertising around repairs and winterizing now feels like the old story of a fox guarding the henhouse. We are now pursuing legal options to recover some of our losses.