I am a customer since 80s when it was Pick Your Parts. And still I am. But got no idea why keep…read morechanging staff. New staff are not knowledgeable, charging wrong prices. When you complain to Management they are not helpful either. Last week I was there it was so cold, I was back in and out, I bought couple parts cashier ask me my I D for seniors discount, and sit in car warm up, went back got more parts, same cashier ask my I D again in 1/2 hour ?. She enter the wrong code for the part it was wrong price. I tried to contact Beanard call him 3 or 4 times that day no responce. Finely two days later I call agian he told me call the Store Manager, i did call the number Benard gave me someone did answer my call, but no name, He was no helpfull even rood.

Just expensive for used parts cheaper on Amazon most times for new parts . And to be honest if…read moretheir prices for used is going to be close to Amazon for new I would rather buy new .

Amazing customer service every time. I had to return a pump we use for our well that failed and it…read morewas a very easy exchange to get a new pump. We go to Princess Auto as they always have what we are looking for and then they carry to parts to fix all our equipment. We are a small farm and a campground/Eco Village that always needs lots of parts and equipment so Princess Auto is our go to store. Thank you for being so easy to deal with and I agree with other reviews that it is 10 times better than Canadian Tire.

Come on you pipe fitters, electricians, welders, tradespeople, plumbers and home handymen. (Oops…read morewomen). This store has been the mainstay of alberta oil and has been the go to place for 65 years for farmers and war surplus repurposed. If you can give them a resounding six stars why shop here? It is the best store across Canada for hydraulics, air fittings, and hard to find items. I love this place. The prices are unbelievable and the staff are pleasant and chatty . They planted one guy to be grumpy but i bet you can't find him. OMG SIX Stars. 30 times better than Canadian Tire, 65 times better than NAPA, 12 times better than tim hortons, and 3 times better than the damn neighbor that can't return tools. I wish the carts were bigger.

Very disappointed with them. Walked in to the store ALL four sales staff are glued to the computer…read morescreen. NOT one would even look at me. I actually stood there and waited. When one of them looked to see me he had a attitude. Like really??? I told him i had phoned on the part. That person said he had two, plus a little different type that could work also. Being a hour away, i wanted to be sure. Nope. Do not have one. Got one close, could work.But $30 more. Said there is warranty. NO papers on this, nothing. WHAT A JOKE THE STAFF IS!!!!!! The store looks good , well stocked of parts. Plus the sales counter is raised up. God i have a pet peave about that. The staff looks down on you. The CUSTOMER. B/S. O i would look for a waaaay better sales team. Would not go back. Which is ok, i guess. Do not want to bother the sales staff with there computer time with a sale. GOSH NO.

yep, don't buy nothing from these guys. They do not return your stuff even if it's something not…read moresafe. Worst place ever.

Someone decided how many counter staff they would have working and they came up with on a number…read morethat made it so the line didn't move. The staff also take the phone calls so they make you wait between every customer. The guy with the right pony tail also just gave me shit for parking in the wrong place while waiting for the part. Parking wasn't clearly marked. He could have said it nicely - he said it angrily. Crap business.

I popped in because I needed a part for my truck. I was surprised at how clean the store was…read more... the floors right down to the shelves and products that didn't have dust on them. It was nice to be able to grab products without having to wash my hands after. The staff was super friendly and helpful as well. It seems like there's a huge warehouse attached, so it was nice that I could just order, pay, and go without having to order or go to another store.

We had such a great experience at JB's power center in the West end Edmonton. Matt (or Matthew) was…read moreso helpful. Super friendly, quick, and really knew what he was doing. He explained everything clearly and didn't waste any time. The work was done fast and done right. You can tell he actually cares and takes pride in his work. It's not easy finding that kind of service these days. Thank you so much! Jayden Bauche

Fn dump, parts don't fit, returned unused and no refund?? Will never set foot in this sh hole againread more

I have been searching for a mirror for my 1968 Firebird for over 7 years. I was extremely…read moreappreciative of David T's for taking the time and initiative to track one down and then hold for me until I was able to make it to Edmonton. David & Gina were great. Thank you very much. Trent M

Very helpful and he was very knowledgeable!! Located Items I could not find elsewhere!! Pricing was…read morereasonable, Shipping was reasonable and i will be buying more!!! Also, response time was fantastic! I found rare items there that I could not anywhere else. It does cost a large sum of money to maintain a business like his with a specialty in just a few Brands of cars and I am glad he has preserved these!!!