My wife and I bought a Jayco 145RB RV at the Morinville RV City location. We were impressed with…read morethe great service and the quality of the product. Fernando and team were awesome and we have had many great experiences in our camper. We wouldn't hesitate to purchase another RV from RV City!

I must say that I'm a little disappointed in there service. We purchased a new trailer last fall,…read morewhen we went to pick it up there lack of attention to detail was very evident. The toilet they has installed has a large gob of spray foam on the floor ... looks like my 4 year old granddaughter sprayed it. The nail holes they covered in the ceiling all have about a 4 inch streak of paint ... once again looks like my granddaughters art work. A blind in the bedroom is broken, and it certainly was not cleaned prior to us picking it up as promised. Our sale man Fernando was excellent, but unfortunately after the sale you have to talk to someone else. With every issue you are dealing with someone different. Seems to be a very confusing system. And we did make numerous calls to REACH OUT, but all resulted in us leaving message not to be returned.

What a breath of fresh air! We had such an amazing experience at Trail Blazer! Paul, our sales…read moreconsultant was so great! He made sure to show us different options for what we were looking for. At first I wasn't sold as I had my mind made up on another layout and with another dealer. When we were ready to buy, that other dealer dealer didn't even get back to us. We reached out to Paul and came we in to see what other options were available. Paul was so observant with what we were looking for and showed us units that fits our criteria! When we found our new trailer I fell in love with it (I was very skeptical at first) Paul and his team made the whole process very easy. I love how it's family owned and you can tell that they actually care about their customers! If you're looking for amazing quality product, with a great customer experience experience, I highly recommend Trail Blazer and Paul! this is the place to go!

STOP!!!!! BUYER BEWARE!!!…read more TrailBlazer RV will knowingly sell you DAMAGED GOODS, We bought a 2009 RV from Trailblazer, we asked Mike the sales guy all the right questions and were repeatedly lied to. Brought the RV back for LEAKS more than once and MARK in Service DID NOTHING TO FIX IT!!! SAYING THEY COULD NOT FIND LEAK. ONLY two short yrs later RV was sold for scraps after floor and walls were soaked and moldy. iT BECAME SO WET THAT EVEN OLD PATCHES REOPENED ( We patched where we could but couldnt stay ahead of it, Inspector said the leak was there for more than two years.) TrailBlazer's Manager CHRIS did nothing to compensate us in anyway. Even with these Leaks being previously recorded on TrailBlazers records they said they could do nothing for us. THEY ARE ALL ABOUT JUST GETTING YOUR MONEY, THEN YOU THE CUSTOMER ARE ON YOUR OWN... WE WILL NEVER BUY FROM THIS DEALER AGAIN OR RECOMMEND THEM TO ANYONE IN THE FUTURE BUYER BEWARE!!!! VERY DISAPPOINTED After only two years we still have a loan to pay for and NO RV :( R&C

For such a large RV Store there is a lack of accessories. I asked for an acessory I knew about, I…read morehad to explain to the guy at the counter what it was and what it did. He said I was the first person to ask about one of them. After telling me he didnt know much about them he went on to try and "educate" me on a subject he never knew anything about. Prices were through the roof and customer service was poor, not sure if they're just not interested in working on a Saturday.

There should be an option for NEGATIVE numbers because that's the service you will get from…read moreWoody's. The service department will nickel and dime you to death and for no reason. After your first visit you realize you cannot trust their claim of what has been done to what actually has been done. It really starts from the Service Manager and then ripples down the line. He is not of "service" and neither is his staff. Sadly, you can only purchase GD from Woody's and then you are stuck with the service department. The receptionist has answers for nothing, you can ask her anything and her response is ‍ Had I known what I was walking into as far as the service department is concerned, I may have considered a different brand. I sure hope GD gets enough complaints about Woody's service department that they decide to no longer associate with them. My only recommendation to you if you are reading this comment and you are looking at a Grand Design RV, don't do it until you have found a service department that is willing to service your RV because they only thing Woody's Service Department is willing to do is charge you for work that you will never actually know for sure, has actually been done.

Don't get SCAMMED in to buying an rv at this dealership. I bought an rv from here and it's taken…read morethem 4 months to get it ready. I've had to waste money on cabs going back an forth because they couldn't uphold the conditions of the bill of sale. I received the rv in a dirty condition. (No attempt at detailing) I'd like to say thanks to Anita since she was the only person with any knowledge at this dealership otherwise I'd like to give negative stars. I would never recommend this dealership to anyone. Stay away if you don't want a headache. Picture clearly shows how bad I received it. I spent 5 minutes with some basic cleaner and a brush after it rained to get it to this. Complaints have with been filled with amvic and bbb.

I took our unit in for repair, I was to be told that service would take 5 to 7 days and wasn't very…read morepoor service and very unprofessional communications from service manager. if you buy a unit from Western RV in Leduc take it to Leduc for service.

We were free to look and decide among ourselves and the sales people said whenever we had a…read morequestion or inquiry just come in and we'll be happy to accommodate you. No high pressure sales tactics, just simple and to the point. We will definitely go back there for our purchase in the future for possibly Two RVs

From the owner: Welcome to Grove RV! We're one of Edmonton's largest and most progressive RV dealerships…read more Our 20,000 square foot showroom is located in Spruce Grove, Alberta on Highway 16A ten minutes west of Edmonton. We carry over 200 RVs for you to shop and are proud to offer top RV industry brands including Triple E / Leisure Travels Vans, CrossRoads, Outdoors RV, DRV Luxury Suites & Fleetwood RV. The Grove RV family invites you to visit us for a shopping experience that focuses on your RV lifestyle.

Update with photo"s Misrepresentation, Hidden Damage, and a…read more$30,000 Loss Our experience with ArrKann Trailer & RV Center Rocky View has been nothing short of disastrous. We purchased a CanaDream Inc used motorhome from Eva Moser (Internet Sales Manager) and Brock Simmons (General Sales Manager) in May 2024 after being assured it was "like brand new," fully inspected, and in excellent condition. These statements were blatantly untrue. Brock even refused to supply items promised at the time of sale until we escalated the issue to head office. After driving 800 km to pick up the unit, we immediately discovered multiple issues--followed by more within 24 hours: a torn mattress, missing parts, cracked tires, electrical failures, a leaking hot water tank, and a large stain above the driver's seat that staff dismissed as "soap residue." This stain was later proven to be long-term, undisclosed water damage that ArrKann RV should have known about and that CanaDream Inc., the real owner at the time, had previously documented. None of this was disclosed by ArrKann RV during the sale. We then spent months caught between ArrKann Trailer & Sport Center in Edmonton and CanaDream inc in Delta, BC. We were forced to make 860 km trips for each repair at our own expense, only to face delays, poor workmanship, and incomplete repairs. While the motorhome sat unusable, water began leaking into the front cab--the exact area we questioned on pickup and were told it was soap residue from the detailing guys and that it had "no leaks or previous damage" stated by Eva Moser and Riley, the technician. Later records confirmed prior roof work in all the same locations. ICBC then informed us the motorhome could not be registered because it was still legally registered to CanaDream Inc. ArrKann RV sold us a vehicle they hadn't properly transferred. Repairs done by CanaDream Inc were not industry standard, and we were denied any documentation of the repairs performed. We were told everything was between Jason Granger (CanaDreamn Inc Sales Manager) and Chris Caldwell (VP Customer Experience & Marketing, ArrKann RV). We received no receipts, no repair details, and no transparency. ArrKann RV then Chris Caldwell asked us to sign a release waiving all future claims. We refused. Their urgency to obtain our signature was as telling as alarming. In early 2025, when attempting to trade the motorhome in, the receiving dealer uncovered major structural roof damage, hidden repair work, and long-term water intrusion that both ArrKann RV and CanaDream Inc failed to disclose, even though they were in possession of inspection reports that stated otherwise. This resulted in losses exceeding $30,000 to us personally. When we approached Chris Caldwell to discuss compensation or talk accountability, we were denied. We were told the unit was used and had "no warranty," despite months of misrepresentation, false assurances, and repeated promises that the situation would be made right. If you are considering buying from ArrKann Trailer & Sport Center or CanaDream Inc, proceed with extreme caution. Our experience has been financially devastating, stressful, and deeply disappointing. It appears that used RVs sourced from CanaDream Inc are being flipped quickly with minimal inspection and no transparency. Many promises--no follow-through. We trusted the "family-owned, award-winning" image they promote. Unfortunately, our experience suggests otherwise. Their heavy advertising on repairs and winterizing now feels like the old tale of a fox guarding the henhouse.

Misrepresentation, Hidden Damage, and we are out $30,000…read more Our experience with ArrKann Trailer & RV Center Rocky View has been nothing short of disastrous. We purchased a used motorhome from Eva Moser (Internet Sales Manager) and Brock Simmons (General Sales Manager) in May 2024 after being assured it was "like brand new," fully inspected, and in excellent condition.Those statements were blatantly untrue. In fact, Brock Simmons refused to provide items promised at the time of sale until we escalated the issue to their head office. After driving 800 km to pick up the unit, we immediately found multiple problems -- and even more surfaced within the first 24 hours of taking possession. These included a torn mattress, missing parts, cracked tires, electrical failures, a leaking hot water tank, Tv that did not work, backup camera that would come on and off even though there was no key in vehicle and a large stain above the driver's seat that staff dismissed as "soap residue." This stain was later proven to be long-term, undisclosed water damage -- damage that ArrKann Trailer & RV Center Rocky View should have known about, and that CanaDream Inc., the actual owner at the time, had already documented. None of this was disclosed during the sale. While we were filling the water tank prior to leaving the lot, when we saw the rear tires in the light of day. They were cracked all around the tire side walls and deep into the tread of the tires, initial response was how did those get missed by our inspection and also by CanaDream Inc. as they are an Alberta licensed Government inspection facilities. We have the records of that inspection with the inspectors name and license number. showing all the tires were good? So either the licensed facility is lying on inspections or someone changed out good tires for bad ones between CanaDream Inc and ArrKAnn Rv in Calgary? We were never given an answer just a story and reluctance to replace them! What followed was months of runaround between ArrKann Trailer & Sport Center in Edmonton and CanaDream Inc. in Delta, BC. We were forced to make repeated 860 km trips for repairs at our own expense, only to have those repairs delayed, mishandled, or ignored. While the motorhome sat unusable for months, water began leaking into the front cab -- the exact area we flagged on day one and were falsely told by Eva Moser and Riley, the technician who handled our walkthrough, that the unit had "no leaks or previous damage." Later documentation provided by Chris Caldwell of ArrKann RV, confirmed prior roof problems and roof work in all the same locations where the damage appeared. To make things worse, ICBC couldn't even transfer the registration because the motorhome was still registered to CanaDream Inc., not ArrKann. They sold us a vehicle they had not properly transferred or legally registered. The repairs eventually completed by CanaDream were not up to industry standard, and none were documented. We were denied any copies of repair records, as CanaDream and ArrKann claimed everything was an internal agreement between Jason Granger (Sales Manager, CanaDream Inc.) and Chris Caldwell (VP Customer Experience & Marketing, ArrKann Trailer & Sport Center). We were then asked to sign a release waiving any future claims on the unit. We refused -- their urgency to secure our signature said everything. In early 2025, when we attempted to trade the motorhome in, the receiving dealer uncovered major structural roof damage, hidden repairs, and long-term water intrusion that both ArrKann and CanaDream failed to disclose.As a direct result, we suffered losses exceeding $30,000. When we approached Chris Caldwell for compensation or accountability, we were refused. We were told the RV was used and had "no warranty," despite months of false assurances, misrepresentation, and repeated promises that ArrKann would "make it right." If you are considering buying from ArrKann Trailer & Sport Center, proceed with extreme caution. Our experience has been financially devastating, stressful, and deeply disappointing. It appears that used RVs sourced from CanaDream are being flipped quickly with minimal inspection, poor transparency, and broken promises. We trusted their claim of being a "family-owned, award-winning RV dealership." Unfortunately, our experience suggests otherwise. Their advertising around repairs and winterizing now feels like the old story of a fox guarding the henhouse. We are now pursuing legal options to recover some of our losses.

Sharing documented experience with warranty service -- details here: https://gosucks.com…read moreWe purchased a brand-new RV from this dealership and immediately ran into multiple issues that were documented on their own work orders. Despite this documentation, the dealership has refused to complete the warranty repairs. One example: the refrigerator has consistently been running at 8°C, which is outside the manufacturer's specified operating range. The dealership stated this was acceptable. I contacted the refrigerator manufacturer directly, and they confirmed that this temperature is not within spec. Even with this confirmation, the dealership declined to fix the issue. This is not an isolated problem. There are multiple unresolved issues, all recorded in service documentation, yet no corrective action has been taken. I've created a website that includes photos, dates, service records, and written proof so others can review the facts for themselves: https://gosucks.com I'm posting this so future buyers can make an informed decision and understand what happens after the sale when warranty work is needed.

Bought our trailer at an RV show in January 2025. Absolutely horrible buying experience. If you…read moremust buy from here please take your time and read the bill of sale very carefully. What you verbally agree on and what appears on the bill of sale might be very different. Also, do not leave unless they give you a copy of the documentation. Do not accept the old 'printer is broken' excuse. Unfortunately, I will always think of that horrible experience when my family and I are trying to enjoy our RV in the future. Thanks for the awful memories, GoRV :( PS, word of advice. Walk out of ANY dealer that insists on you taking their financing if you want the sale price, even if you have cash in hand. A lot of dealers are doing this now and it's going to take a lot of consumer pressure to stop it.

Mitch was fantastic! He came out to do an inspection, attended to our list of repairs and part…read morereplacements. He was very diligent with our requests etc. He is very knowledgeable and friendly. We have recommend Sturgeon RV to our friends. Highly recommend.

Just wanted to let others know that if they need any work done on their RV or trailer that Mitchell…read moreis awesome. Good prices, great quality of work and very friendly. Mitchell worked with us to get the repairs we needed done in a timely manner. Definitely recommend his services!!