Had 4 new tires I had taken off another vehicle and wanted them put on. Stopped at ok tire, they…read moresaid they would put them on but wanted to charge me $250 due to the fact I didn't buy the tires from them. I went down the street to Trail Tire where they installed them right away for $150. I guess OK tire is not interested in selling service just tires.

I've been taking my vehicle here for repairs and servicing for the last few years and this is now…read morethe only garage I use. The integrity and service are absolutely top notch. I've had both minor and major repairs done here. For example, I went for some minor work today and an oil change. They always call before doing any unexpected repairs and offer an estimate of the costs. I've never been surprised by extra charges when it comes time to pay. Today they even washed my car before I picked it up ! How awesome is that? Excellent customer service and I will continue to trust them with my vehicle.

I have been with Al and his team for over 10 years. His team keeps my cars on the road with quality…read morerepairs and you get what you pay for. He stands behind his team and the repairs that they complete. He always squeezes me in when I am in an "emergency mode" with my car. Al goes the extra mile to make sure the repairs are done right and that I am not stranded without my vehicle. A phone call usually follows to make sure that you are satisfied. There are other shops that have opened up lately in St. Albert but I am staying with this one. Signed a satisfied customer

From the owner: Voted #1 Auto Repair- express lube oil change, suspension, brakes, fluid flushes, transmissions,…read moredifferentials, Tires, Warranty approved, AMA Approved Inspections

Always helpful and offer great service for my 2 vehicles. Nothing unnecessary is recommended or…read moredone and they vacuum off the mats too!! Kevin and his staff are always friendly and helpful. Thank you.

Just had one of the best phone calls I've ever had with my mechanic. My truck is in perfect…read morecondition after a scare and the bill is below $1000.00 bucks. Most wont understand this unless youre a diesel owner but I really had someone watching over me today. Thanks to big kev's nappa autopro St.Albert and Frank the shop manager. Been going to these guys for over 6 years and have never felt ripped off or beengiven bad advice. Honest guys with professional services.

Stanley is a true professional! Honest, hard working and has great prices. We can't recommend him…read moreenough and if ever needed, we will be returning to him. He also has a nice selection of cars :)

Would give less than one if I could. Went in for brakes squealing. They looked at it and adjusted…read moresomething but said brakes are fine. $100 for Ubers and to check this. Still squealed. Back again. Totally condescending g "brakes squeal", " sounds fine to me", "it is normal for brakes to make noise and what was adjusted could have gone back", "it is a new noise". Waste of time and money. If you are female, avoid this or be mansplained.

Would not take any car there mechanics damaged valve cover gasket two times and still did not fix…read morethe problem. they required me to pay more money to have problem fixed after i have already payed 930 dollars to have it fixed . ended up leaving shop with leaking valve cover and went else where. horrible experience would not warranty there work and will cost the customer money without fixing ur problems.

I drover over an hour to have my transmission that failed warrantied by them and they did…read moreabsolutely nothing with the truck for over a day and told me nothing was wrong and it still does not work and it was "my fault" that the transmission was having problems

Brought RHD car in for insurance inspection. Asked for a list of what needed to be fixed for it to…read morepass inspection. Bought parts and completed work. Brought it back in to reinspect and was told it failed again. Showed Darcy his own writing for what needed to be fixed. Got told very sarcastically that he made a mistake and was sorry "do you know how many inspections we do". Mistakes are fine, attitude is not. Then I got told they hate right hand drive cars and think they should be illegal. Why accept work on a car you hate? So they got me for 400 bucks. (I had two RHD cars inspected there) Darcy was very rude and, as I discovered too late, biased in my last encounter. Based on my conversations it has become clear they will never pass the car for inspection. I suspect they feel they are doing the world a favour by keeping a dirty RHD car off the streets. They did not charge me for the reinspection so that was nice, but I had to wait 4 hours after my appointment for them to look at the car. Overall, I disliked how I was treated, I am concerned about bias and feel I was not treated right due to having a right hand drive car. I can not comment on the quality of work from them.

Updating my review…read more Still coming to Chase and his team at Gate Avenue Service - I think we've brought 4 vehicles here now over 10 years. First and most importantly, Chase and his team are honest and hard working. They are extremely busy but always make time to diagnose and give second opinions. They have saved me money and given me solid advice multiple times when dealerships were leaving me astray. Most recently Chase and his team helped me to advocate (aka fight) Hyundai to get a replacement on my engine. Chase provided me all the documentation that Hyundai required not once, but twice, and in paper and in e-mail after Hyundai "misplaced" it. Chase did both of these requests same day. Chase has seen me at my worst (in tears) completely overwhelmed with car stress (and I don't speak car) and also completely flustered trying to explain what felt off with my vehicle when I seriously was not describing it well. The team at Gate is always courteous and treat me and all the customers I have ever seen with respect. The only limitation or downside with Gate is that they are really busy - and for good reason! So you may have to wait a bit for an appointment but they will always treat you right! PS They offer a program to store your tires for you! I always buy my tires and extra rims from them and they store them for me in off seasons. PSS they are located right behind Petro Canada on St. Albert Trail

February 25,2026 review:…read more My wife and I have been bringing our cars for repair, summer/ winter tire switch outs/ storage to Gate Avenue Service in St. Albert for 5 plus years. So I am comfortable in providing an honest and reliable review of this business. All of our dealings during that time have been with this company's first point of customer contact, that being Chase, the Manager. Chase has mastered the art of making clients feel welcome as soon as they enter the premises. I can easily say that Chase has provided top notch,first class customer service to us. I know my wife appreciates always being treated in a courteous and friendly manner. The quality of repair work is at a high standard and the prices are reasonable. I highly recommend bringing your vehicles to Gate Avenue Service.