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    Out Front Farm Pet Supply

    5.0 (7 reviews)
    Closed 9:00 am - 5:30 pm

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    A to Z Pet Shop - Another puppy

    A to Z Pet Shop

    (4 reviews)

    My 4 year old daughter had to use the bathroom so an employee there allowed us to use the bathroom…read morewhich was labeled for employees only. My Mom who has diabetes had to use it to so she went. The manager on duty reprimanded the employee for allowing us to use the bathroom. My sister who also has diabetes needed to use the bathroom but they told her she can't because management reprimanded them. My Mom bought my sisters son a turtle from there with supplies but according to their policy THEY HAVE NO CUSTOMER BATHROOM! Additionally, the turtle has worms and a crack in the shell. The turtle was also housed in a 1 foot by 1 foot cell at the pet shop. A turtle that size should be in a way bigger housing. The turtle was not very well taken cared of there.

    When we walked in we were instantly greeted by Emily who was very nice and friendly. There were…read moresome questions about the history of the dogs and she gave us all of the information which is available for anyone who wants to learn about any dog that is purchased there. She also informed us that all shots were up to date and are always kept up to date. The store is very spacious and it has a lot of different sections there including dog washing stations and a lot of different things you can get for your pet. I took a lot of different photos for you to see. I highly recommend this place for anyone.We went the next day to pick up the dog and Caroline was very pleasant to deal with and was very helpful in getting us what we needed.

    CT Breeder - Playpen area at home

    CT Breeder

    (20 reviews)

    The Great: The Norwalk store is super clean. The staff are very accommodating and kind and very…read moreknowledgeable. We worked mostly with Allison. She gave us a ton of information, told us where she would be the next day with phone number of the other store so we could reach out to her with any additional questions. She actually just texted me with pictures of the parents of the goldendoodle we purchased (it's after 7pm). I did call the store one day when Allison was out and Pete answered the phone, he wanted to know how the dog was doing, said he has been with the store for decades and if we need anything to just call him. GREAT STAFF. We were talking to some breeders directly and the communication was horrible. Gary has some great employees. Even the woman who bathed and did our dog's claws after purchase clearly LOVED dogs. Very positive store experience. The Neutral: My dog, as others have mentioned was timid and easily startled when first home, but I think that's normal. He's only 10 weeks old, arrived from Missouri only a week before. That's a lot of changes for a little guy. So we have been making sure to keep the house a little quieter and trying to not make noise when he is eating. Basically like the instructions from Gary (Owner) say, no playing or excitement for 3 days. It's day 3 now and the dog (Reilly) is really much more active, running around the house, eating better, and seems to be adapting well to us and the house. The unexpected: Day 3, the little guy seems to have developed a cough. Could be from the stress of the move, he didn't seem to have this when we brought him home. I spoke to Allison about this and was told we would be reimbursed if we were unable to get back up to CT to see their Vet. (We are an hour away). Update: He seems a little better today, he has his check-in/check-up anyway so we just moved up the date at the vet to make sure he's on the right track. I am sure he will be fine. The less positive: When we originally called on the phone, we were told one general price from the Owner for the dogs were were interested in. At checkout the dog price increased more than 50%. We were able to negotiate, but we felt it could have been handled better. The only reason we feel we didn't overpay is because the service and aftercare have been wonderful. And when you get a 10-11 week old baby, believe me you will have questions. This is my third dog, but I quickly realized pups this young are infants, more vulnerable, do more dumb things, eating well and not getting sick is really important.

    Bought a wonderful German Shepherd puppy here on April 12th. He's the best boy…read more However, still haven't received Pedigree records (at the time of purchase, a woman told me she had the paper but couldn't find it, and she'd call me the following day regarding when I can pick it up) and he came home with Giardia and they still haven't reimbursed me for the vet costs despite providing all documentation as proof. Customer service lacks but they have great puppies if you're looking to add to your fur family.

    Out Front Farm Pet Supply - petstore - Updated May 2026

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