They don't answer their phone nor do return calls. I have a dead battery with a warranty from them…read moreand can't use it because no response from them. I feel like I was scammed

We called our insurance and they assigned Roadside59 to come help us with the battery. We waited 30…read moremin amd no one showed up. We called the insurance company and they said they'll be with us in 17 min. The insurance company tried calling them and they won't answer. Then I check again for their arrival time it says 18 minutes, then 4 minutes then another 17 minutes. I requested the service at 1 pm, it's 3 pm and they never showed up. They never answered their phone to tell us their ETA nor they reached out to apologize for the constant delay. Finally one of the neighbors ended up helping us with the battery.

Due to recent flooding that has happened in Houston, my car stopped moving was caught in the high…read morewaters. I thought I could wait it out for a while, but the rain only got heavier & water started to rise. I called a towing company to come help me, and the driver said he would be there in 15 minutes. After 20 minutes I saw my tow truck driver pass by me in the heavy rain, I rolled down my windows and waved at them. My driver instead chose to ignore me and continued to drive off & then started to reject my phone calls. It was probably due to the fact that my car was almost submerged in water & the driver just didn't want to deal with being in heavy rain & deep water. Another tow truck passed by me as I waved and asked for help, no one wanted to pull my car out. Water was leaking into my car, I honestly thought I'd have to leave my car. I Googled towing companies in my area & the first to pop up was Guardian Angel Roadside Assistance. The driver told me he would be there within 30 minutes, to be honest I didn't think they would come I had at least 2-3 inches of water inside my car & the last towing company flaked out on me. At this point I was crouching uncomfortably on my car seat to avoid the water. I'm 6ft tall so my neck was killing me. Guardian Angel Roadside Assistance came as soon as they could, he got out on the heavy rain & high waters to secured my car. I honestly was saved as cheesy as that sounds, no pun intended with the company name either but I felt so relieved that they actually came. Kris took me back to my house, had me sign paperwork and was even kind enough to park at a gas station beforehand so I could retrieve anything else I needed from my car without getting wet. Hopefully I don't ever have to get my car towed anytime soon, but definitely would call this company if they were in my area. Thank you so much guys! I felt like the least I could do was give them an outstanding review.

The driver basically stopped what he was doing to come and get me and my son before it got dark. We…read morewas waiting on another service call Nick towing that never showed up. I cannot recall the driver's name but he really was my guardian angel and I want to thank him so much

They're rude and won't even help you. Save your time for somewhere else. These guys think they're…read morethe only ones in business lol.

Great service. Very professional. Came out late at night and tried to start vehicle and fix the…read moreproblem. Great dog Shiner.

I am a USAA member and Serviceman. USAA called them when My truck was disabled. I waited 3 hours…read moreand they never showed and then would not answer my calls. Why do you sign up for USAA Towing service when you never planned to do the work. Never use this company.

Stay away. You have been warned!! Do not use at all. Allstate Roadside assistance contracted out…read moremy tow to CRI Towing. ETA was 30 min. Never showed up. I called CRI Tow and no answer. Called Allstate Roadside who called CRI then they said they would be at location in 30-45. Waited and never showed up. Called again after an hour said he was stuck in traffic and was 20 min away which there was no traffic in area i was at. I waited and after 30 more min I gave up. Called Allstate to cancel my request and then another 30 min later I get a call from tow truck driver saying he is on the way to get me and will be there in 20 min. Guy sounded drunk and stoned on phone. Told him I canceled said thanks and hung up phone. Worthless Tow company. Any review over 1 is made up to make them look good. I only used one since you are forced to. CRI Towing is a -5 If you are in Tomball or Magnolia. Call and use Magnolia Towing!!!! 5 star Co for sure

Such a great place. Buddy of one had some trouble with his truck. Starter was burned out. Called…read morethem at 630pm and they came and towed the truck for use and had it fixed and up and running by 930pm. They are amazing! Friendly and doing that work to actually help people.

I absolutely love this place I took care of me and a speedy time got me in and out figured out what…read morewas wrong with my car and I came out paying less than I intended! I would definitely recommend this place to any and everyone! Seriously they're so sweet and kind I found a new mechanic shop!!!

Went to go run some errands and my tire was completely flat. Checked for some one who could get it…read morechanged and fixed and Edgar's came within 30 minutes and had already checked to find a replacement, went and picked which I gave him the money to purchase and had it completely ready to drive within 1 1/2 hour from when we spoke. Awesome response and kindness. I will be happy to give them heartfelt thanks and recommendations!!! Their price and service quality are outstanding

The 5 stars represent my willingness as well as the owner's willingness to work out a disagreement…read moreor a simple misunderstanding inside communication. There is so much respect given and received when one is willing to correct the wrong, this company stands on its word to satisfy its customer! I will recommend this company 10 times over for any 24 hour towing needs. Call morning noon or in the middle of the night guaranteed great services available to you. ****Don't forget to tip your tow driver, majority of the time we fail to realize the dynamics of how much of an inconvenience we may be in and someone else's ability at the drop of a dime they are willing to provide a act of service at minimal competitive rates. Regardless of if it's a blowout, a car accident, or simple tow it is a service that someone is showing up to help you with - if all else fails just know you walked away giving more than what was required, For damn good service.

After chevyland wanted to charge almost 2 grand to replace my alternator and battery, this place…read morewas the only place to actually message and have my truck ready the next day. Nicest guys in the world. I will be going back

It was 1am & he was the only one that was able to assist us with getting our vehicle out of the…read morepound, he had all of the needed permits to get our vehicle out! Not to mention our vehicle had a dead battery & low tires like woah he was AMAZING!! 10/10 highly recommend.

I got a flat on the free way, i had to stop on the left hand side emergency lane, super terrified…read more Thankful that Moses came as soon as possible. He even helped me find a tire for a good deal, to get me back on the road. I really appreciated all his help, along with his fair pricing.