If you need a place to store money, this is a great bank. I'm not a big depositer but they know me…read moreby name.

Went to bank to pull out money and as always it's always complicated. This is the third time I have…read morestopped in a location because we never use this account. This is also the third time at a drive up window they want to update my information. So toxic we would close this account however they make that also very hard. My son who is in the navy and I have to both be at the same location. What a joke.

I would give them zero stars if that was possible. DO NOT open an account with them. I'll be…read moreclosing my account in favor of BECU exclusively. These people and their computers should kill themselves. The greed, laziness, disorganization and ostentatious 'we don't care' is disgusting. This goes for most corporate banks. But US Bank has caused me more headache in one month than any other bank in my 33 years on this planet. Again DO NOT open an account with these institutions. You know about 5 day holds which includes holidays? Yeah, well apparently their fucking computers get holidays too. FUCK THEM.

They were there when I needed an emergency loan. When I went in I did feel very rushed as it was…read moreclose to closing time. Documents were given to me over a computer screen however they gave me the "short" version instead of letting me read it. Then they pushed more sales onto me which I declined. If I wasn't in such a pinch I probably would have gone elsewhere. But, they were nice and ready for when I arrived. Just seemed a bit pushy and impatient.

I was having quite the day and was a bit flustered. I was doing some shared branching and was…read morehaving issues. The teller calmed me down and walked me through it. Oh and next time ill check hours before rushing there for no good reason. I only will need to use shared branching once more to pay off my loan but if im in the area im definitely stopping here. Great service.

I've been a AKUsa member basically from birth and have never had any issues. My parents have had…read moresome fraud and the AkUsa was on it quickly. Recently I had my first major issue of fraud and was amazed by how quickly not only the fraud department reacted but also how quickly the branch reacted. Within minutes of an issue, I was contacted by the fraud department and was able to go into the branch to secure my account. The staff here were amazing to notice something was out of my usual pattern and stopped it before it escalated. 10/10. I'm sad that it's no longer AKUsa but I'll be a Global Crecit Union user for life.

We love our bank. The staff are always warm and friendly. They have always answered any questions…read morewe have and have been very helpful.

Very disappointed in the rate hikes. It's understandable that there will be rate increases due to…read morecircumstances beyond our control. When I first got insurance at this agency under (Gary Blatter) was the agent he gave me a wonderful rate at around $600 plus some change for an annual premium. Then the next year it went to around $800. I went with it and didn't complain. Now, going into June of 2026 my annual premium is just over $2,500! Every person I have spoken to including my Credit Union has even agreed this kind of rate hike is insane. At this point I am trying to see what options are out there and reported this rate increase to the Office of The Insurance Commissioner of Wa State to see what they say. I called this office to see exactly why my rates had risen to such an absurd amount and basically nobody gave me any explanation but just the run-a-round to write a formal letter to Allstate asking why. I would be very careful choosing Allstate. What started out great got worse and worse with each passing year and a markup of well over 200% is not acceptable. Also understand that back in 2022 the courts overturned a law that said Insurance companies cannot use your credit score to determine things involving your insurance. Now that it has been overturned this gives insurance companies even more ability to do what they want to policy holders. Just my two cents.

Eric Pfluger was extremely helpful, friendly and knowledgeable. He helped me setup an insurance…read moreplan on a car I had just bought same day. He made sure I understood what my plan covered and what I would be paying. Insurance has always been confusing and expensive for me. And not only did he set me up quickly he set me up with a plan far cheaper than anywhere else had quoted me. I will be using his services from here on out and highly recommending him to everyone. Thank you again for all the help!

In November of 2013 I received a noticed from the IRS stating that I had to prove certain criteria…read moreon my 2012 taxes. This involved a multitude of issues such as proving that I have custody of my three children (Yes, I am a male), Head of household and a debt forgiveness in the amount of over $32,000. I called several places because really couldn't afford a tax attorney. Mark Kelly stepped forward and called me back after all the others I called turned me away. After explaining to him the situation I was in, he researched tax laws concerning my issue with the debt forgiveness. All his hard work and effort paid off in my favor, and I don't owe the IRS any money. Mr. Kelly literally saved me $10,000 that I could have owed them if it were not for his diligence and expertise. I can personally say that I have found a person I can trust and will be doing business with for many years to come. J Willis

I've been hoing their for the past 4 years. I've always felt i was in very capable hands.read more

My wife and I turned to Farmers Insurance whenever we relocated to Washington. We found Chrystal…read moreNotson, and let me tell you, it's been the best experience. Dealing with insurance is never enjoyable, but their hospitality and experience, has been everything I've never had from other agents. We've had multiple claims, over our 4 years (so far), and each one was an absolute breeze to deal with. I highly recommend this office/agency for ALL your insurance needs!

My wife and I were referred to Crystal. Good thing we followed up. She is truly amazing and has the…read morecustomers best interests in mind. She saved me hundreds on my car insurance and I can't say enough good things about her. She truly is AMAZING.