Ok usually I do these reviews on Weedmaps , however this place is worth a yelp …read more I finally stopped by The Sanctuary with my husband, and honestly, I knew I was going to like the place before I even walked through the door. As we were heading inside, I passed a girl coming out who looked so much like Billie Eilish that my brain completely short-circuited and I accidentally called her "Billie Eyelash." Thankfully, she knew exactly what I meant and laughed about it. That little interaction pretty much set the tone for the whole visit: good vibes, friendly people, and nobody taking themselves too seriously. Once inside, the experience only got better. As a first-time customer, I was able to take advantage of the new customer discount, which is always appreciated. More importantly, the staff actually took the time to help me figure out what I wanted. I wasn't looking for someone to point at the most expensive thing on the shelf and send me on my way. I had questions, I explained what I normally buy, and the budtender took the time to walk me through options that actually fit what I was looking for. Shoutout to AK, who was incredibly patient and helpful while my husband and I stood there trying to make decisions. I even managed to get what might be the most studious-looking photo ever taken of a budtender. The man looked like he was preparing a dissertation on flower selection. I ended up picking up some flower and a pre-roll, and I left feeling like I got exactly what I came for instead of settling for whatever happened to be on special that day. What stood out most to me, though, was the atmosphere. Everybody working there had their own personality. You'd see someone covered in tattoos helping a customer on one side, someone else who looked like they should be coaching a high school sports team on the other, and another person who looked like their mom's life goal was making sure they stayed focused on school. Somehow it all worked perfectly. The staff was a mix of completely different people, but everybody was welcoming, knowledgeable, and easy to talk to. That's the kind of place I enjoy coming back to. It felt comfortable, not intimidating, and definitely not pretentious. The Sanctuary is also dangerously close to my house, which means they may have accidentally gained a regular customer. Great service, great atmosphere, helpful staff, and a genuinely welcoming vibe. Sometimes you walk into a business and immediately feel like you belong there. This was one of those places. And at the end of the day, it's kind of funny that a bunch of completely different people can come together over one common interest. That's exactly the energy this place has. And I hope no one took any disrespect for my version of my first introduction because I mean everything with the most sincerity and love .

I was seriously disappointed by my experience! When I got there... I was a new customer. They were…read morehaving issues with their system... for checking people in. They needed to scan my ID. (They also take all your info. Including my phone number.) It kept formatting in a way that wouldn't scan. After the 9th or 10th try it worked. I wasn't stressing off of it. The gal at the front desk was nice and trying her best. They weren't busy and ai wasn't in a rush. Yet, when I found out they don't carry the Stiiizy gummies. I was like... that sucks but oh well. I would have tried another but all of their gummies were $25.00!!! I pay like $12.00!!! I get the same amount and the same concentration. They are to help me sleep. I was going to buy $60.00 worth. Which at Stiiizy, would be like 6 bags! Which would have 10 in each baggy. Not here! It would have only been 2 packages and a total of 20 pieces. Not worth the price. My friend bought a bunch of stuff. It wasn't till we were about 15 minutes away. That I realized that I left my ID. No one on staff said anything!!! Yet, they clearly had to know. They didn't call me and let me know. By that time they were closed. It wasn't till the next day. When I called them and they checked. Thank GOD they had it! Not that it was in question but who knows. The most frustrating thing was... I called and got put on hold for 8 minutes!!! (This was the manger's line!) I don't think they were coming back on the phone. I called back and got a lady this time. She was not friendly at all and rude!!! Which is surprising since the staff there are so friendly! I guess management doesn't believe in good customer service!?!? On top of that all. When I went to pick up the ID. There was no apology! Nothing!!! Oh and they had easily 50 to a 100 IDs stuffed in this container. Like an old tin money container. Like you use at a garage sale. To hold all the money! I bet they haven't reached out to any of those customers!!! Which is really bad customer service and retention! If you are missing your ID and have gone here. They may have it!!?!? I am not ever going here again!

This is the BEST delivery service in Rocklin!!! Fast friendly delivery and the best products always…read moreNEVER disappointed!!

You won't be disappointed Scott is better than Johnny on the spo. He hits the mark of 5 Id give a…read more10 to Sac Medical Extracts! Great quality selection, fast service and always with a friendly professional smile. I been a customer for 15+years and have no reason to look elsewhere, he always has what I need and what I can afford so why go anywhere else. Scotty goes over and beyond for his customers he treat's everyone like family. They offer edibles, flower, vape pens and more. I appreciate the selection and variety always makes the mark. I appreciate Scotty and I know he appreciate the loyalty. check them out you will wish you had sooner!!!

Best Delivery Dispensary in Sacramento. I've been using Sac Extracts for almost 10 years and Scott…read moreis amazing, professional, on time and very reliable. His product is the best around and his prices are great. Thank you for always coming through no matter what day it is or time of day.

This place customer service is A-1 and knowledgeable about all their meds they have in stock. If…read moreyou're in the Bay Area you need to order from here you won't regret IT. Awesome menu

Fiori always has the best deals & keeps their products up to date and accurate on their site. I've…read morenever had an order take longer that their time frame and the drivers are always nice and friendly. Hit up the Fiori Family for all of your cannabis needs!!

OFL's Sacramento delivery service has been a game changer. The prices are great, the selection is…read moresolid, and I've consistently received fresh products with fast, reliable drop-offs. Customer service is responsive and friendly, especially when I've had random questions or needed help with timing. You can tell they care about keeping regulars happy.

Really enjoy their products and they often have great deals for delivery. They have a broad…read moreselection of products at great prices. My only complaint is the $10 fee their tackle on if you want to pay with your card. $10 for card usage is a bit extreme in my opinion.

Great experience the team is awesome. All drivers are super friendly especially Jason, Matt, Alex,…read moreCasey. Will definitely be using them again!

Being a medical patient for a decade, I have ordered dozens of times from plenty of dispensaries…read more Today, I had my best customer service experience yet.

Jay's Delivery is awesome. Good honest people who actually care. Josh and Jamie are amazing. I love…read morethese guys. Noelle Harris

Nice job been customer since the beginning keep up the good work good customer serviceread more

I have ordered from here many times! The pre rolls are excellent! Great delivery people with great…read morepositivity. I meant to order and I was a little too late yesterday unfortunately, however today they came through with a little sugar on top! Thanks Cybercanna team!! From your loyal customer from Fair Oaks!! I highly recommend.

This company is a complete joke. They told me they would be at my house in 30 minutes, I waited 45…read moreminutes for them to call to tell me it's too far to deliver. Way to treat a first time customer!