Perfect Union is hands down my favorite dispensary. I had only ever been to the downtown location…read moreand had no idea this bigger one even existed. When I was out with my guy getting ready to head to the usual spot, he stopped me and said no, let me show you the other one. He mentioned it was two or three times bigger, and he was not exaggerating. It is tucked back in an industrial area with a big lot and plenty of parking. The entire exterior is covered in gorgeous "flower" murals, and I was impressed before I even walked inside. At the door, the security guard was checking IDs and he was genuinely friendly. He asked if it was my first time there, and when I told him it was, he told me to make sure I mentioned it at the counter for a little first time treat. That alone set a great tone. They do not allow photos inside, so phone went away. Walking in was almost overwhelming in the best way possible. So many brands, so many options, and a ton of good sales going on. I definitely needed more time to browse than I had, but I was on a bit of a time crunch. I ended up grabbing a couple new bags of gummies and a THC beverage. When I got to the counter, I told them it was my first visit just like the security guard suggested. The person helping me lit up, welcomed me warmly, and offered me several different complimentary options to choose from. I ended up going with gummies. It was such a nice little surprise and made the whole experience feel thoughtful and welcoming. I have since tried the products and everything tasted great and worked exactly how I wanted it to. Both locations have earned my loyalty at this point. Perfect Union is officially my go to spot.

Absolutely terrible service. I called and was told the items i was interested in were available. I…read morelet them know I'm driving from far away so are they sure they'll be available and i was told yes. I get there and they tell me there's nothing they can do they don't have my products and they offered me 0 resolution. If you value your time at all do not come here, a dispensary that values its customers is worth going to over this one

Literally go here !!! Guy was so nice at the front and helped so much !! And they have good deals !!read more

Worst customer service ever! Sold me a faulty a cartridge and refused to take it back or exchange…read moreit. I thought I was tripping until I see kola down the street has a policy for faulty returns. This is ridiculous! No wonder there is no customer there

Great place 2 get what u need. We like 2 order online & pick it up. Plenty of gummies 2 choose…read morefrom. Everytime, including this time, fantastic service!!!! The girl that was @ the pick up window had the same date of birth as my daughter. Some can b pricey, others can b a decent price. I highly suggest u look @ their website 2 see what kind of inventory they have!!!

I like most of the workers but besides that seems like there's always at least one rude/ lukewarm…read morebad vibe person. They either seem to feel reluctant about helping you or they do the absolute bare minimum, in which case I'm usually having to answer my own questions on the spot while feeling rushed. In all the times going here maybe one time I got a budtender who did her best to find me the right strain. Besides that the vibe is always come in then gtfo. Whoevers in charge clearly just let's whatever fly far as just being an overall jack***

This review is sooo overdue. Tay (customer service) and Cecil went above and beyond for me the last…read moretime I was there. Absolutely spectacular service. There was an error and they corrected it and went above the call of duty. I'll never forget how you guys made things right for me. Kolas is lucky to have these two on their team.

We have made several purchases with this company in the past the last one showed up on my credit…read morecard statement with an extra $10 in addition to the receipt amount. When we called to ask why the first person Alice we spoke with tried to say you need to call your bank. It's probably a charge from your bank. No it's not a charge from my bank. It's a separate credit card and I have a credit union. Then she stated she would check into it and call us back in about 48 hours. Fast-forward several days no phone call. I filed a complaint with my credit card company and then magically we got a call. Then they told my husband that they were not going to give us money back that I would have to get it back in another purchase as a credit providing we called some number ahead of the next purchase in person. Also, this person Mbrstilla (spelling given to my husband)?? says to my husband oh, it was a charge for using a credit card. The second excuse. Well, it never showed up on our other receipts. It should've been discussed and show on that receipt that we signed and approved. No I want my money back. It was not yours to keep furthermore, I'm not doing business with this company again. It's illegal to tack on money after a signed purchase and send it to your credit card company. It's pathetic after spending hundreds of dollars at this place that they would stoop so low.

Super convenient and good quality The staff is super…read moreknowledgeable and friendly, especially Rob I wouldn't go anywhere else

Placed an order with KRISTINE today, awesome customer service always gives me 5 star serviceread more

I love this location. Not fond of their new arrangement inside because I believe the staff make the…read moreexperience better. It feels less personal now. However, every employee I've ever been helped by have been so informative and genuine. I give the new layout 2 stars, but the employees get 5!

They are disrespectful and they denied me when we tried to go in with my service animal. we are…read moreseeking legal consultation and maybe even action based on the entire situation. however we are not going to divulge anymore information other than these people are scum bags that don't acknowledge service animals as a necessary medical device. these people should be put out of business also if we would select 0 stars if we could, also if you shop here and this is your only source of weed, we suggest either quitting or growing your own these people are straight garbage in every areas of customer support (especially those with disabilities) we suggest going to any other competitor

Their a scam, tried to get me to send money . When I asked for website link no response , sounded…read morevery sketchy on the phone.

If you order weed (not cbd) online you stand a 50/50 chance of actually getting yo shit you…read moredummies shoulda knew better ‍

I returned to this place recently after a couple years of not going to this place (which says a…read morelot) and it was still the same. They get two stars from me for the decent parking and the friendly staff and they do weigh it in front of you but leave big stems with your buds. Most places will at least get rid of the stems for you. The buds aren't that great of quality. They have never been that busy either (which also says a lot) I noticed their online menu was way different then what they actually had to offer. I guess if you're on a tight budget this might be the place to go just to get sum low priced and low quality buds. Compared to the other dispensaries in the area, I'm not a big fan of this place. I feel even if you are on a budget there's other places right around the area who have low prices and way better quality. This one would be my last resort.

SOFar So Good ..... This place has best prices hands down…read morein all of Sacramento area really enjoy coming in here security and staff are always very friendly and welcoming ! I Rate Horizon Collective 4 out of 5 stars right now I would reccomend that they decorated more of the dispensary and better advertisement for this place!!!! But other than that all around amazing place