Excellent customer service and everyone is so kind! Very fair pricing and deals for the area and super discrete. Please give this place a try, they are definitely worth your money and business Tallin has helped me out a lot and deserves a shoutout too for customer service and support read more

I've been going through Humble Root since 2016. They have had problems going on over 10 years with long waits for delivery, apparently they don't care about the customers and they place profits over patients. They lowered their minimum to $30 for some places however, good luck ordering anything- their website will run you in circles and not allow you to even sign in. Also, you can make the $30 minimum but if you use any discounts like I tried to use my birthday discount, then the order won't go through because, oops it dropped it below $30..... Yeah no sh1t but I made the $30 minimum then I applied a discount so they want me in order to get a $9 discount, they want me to add $9 on to my cart. Get it ? In order to receive a $9 discount I have to add $9 onto it. Too bad I can't upload the screenshots to this but this really is happening they're going to end up losing a lot of customers. They don't seem to care about long-time customers they only care about the younger ones that work and make more money than Social Security, so I guess they're only serving them and fvck everyone else. read more

Worst service ever. I just moved to Sacramento and wanted to place an order. I have a new cell phone and this number was linked to a number in Vacaville which i never lived there in 2022. They don't even want to investigate just rude! It's 2026 like common sense ppl get new numbers smh i even offered to show my lease! Would rather spend my money with better companies read more

Never, ever on time whether you scheduled a day ahead or more. So many of the vapes carts are terrible and stop working or get clogged after barely using. Today's order will have to be my last and I suggest you go with kushy or some other delivery service. This company delivers garbage on their schedule. Good luck! Oh yeah forgot to mention, they also will just cancel your delivery because their drivers suck and they have no contingency other than whoops. read more

Super convenient and had a lot of things I was looking for. Delivery was quick, I received my order within 2 hours of them opening. It seems like they offer a lot of discounts too and I got free stickers for my first order read more

Great product friendly service good deals I've been ordering the last 6 times times have been great ...

The best, never without a question always helps find what you need and want and more ! I don't use anyone else. read more

Humble Root - Cannabis Dispensaries Near Me

Delivery minimum is $50 which is not bad, I ended up spending $58. 1-4 hour delivery window, it took about 2 hours. The driver was extremely friendly. I ordered 3 eighths, and a pre roll. They also threw in a bunch of cute stickers and a pineapple pin. I was able to track my delivery easily online. They also have deals for every day of the week. read more

Humble Root - Cannabis Dispensaries Near Me

Been visiting awhile. Very friendly and enjoy walking in.only better when the dogs are there.

After a year of ordering from this company I can honestly say that they provide a 5 star experience. Their ordering platform is well set up and convenient. Their discounts and deals make ordering in specific days weeks with it. They provide an ETA and tracking system similar to dashers for food. When they arrive they are always PATIENT, RESPECTFUL AND HONEST. They ask that you check your order before they leave to ensure the order is correct. I'm over a year's time we have only had 1 discrepancy and coincidentally it was today. The way they handled the situation blew me away. The delivery driver immediately called dispatch and had another driver to deliver the missing item, again we received a tracking system for the second delivery and the dispatcher provided extra incentives for our next order. I'm extremely happy with the high level of customer service this company provides with every order. Similar companies do not compare by a long shot. Highly recommend! read more

Humble Root - Stickers they provide - Cannabis Dispensaries Near Me

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I used to love Humble Root years ago, but their prices only go up, their deals aren't as good and today my husband ordered with a bday coupon they sent him, but his new id hasn't arrived yet so they advised that I cancel the order and order myself. I get on there, add my info, place the order and a few min later I get a message telling me they don't deliver here, so I call and the person I spoke with earlier who I HAD GIVEN MY ADDRESS TO says "yeeeeaaahh, we changed that so if you're new we're not delivering there anymore". So, expensive AND incompetent. Go to Smokeland instead, they have great deals and don't act precious. read more

Delivery service has gotten progressively worse over time. Even just getting an acknowledgment. Guess I need to find a new place

Everything is top shelf from their customer sevrvice, to social distancing, pricing and drivers. Look no further for your CBD and similar products as this is simply the best in the region on all fromt read more

Products are top quality and always fresh. All of my favorite go to brands were available. Prices are reasonable with lots of discounts offered. Service is excellent. Delivery time updates were frequent and accurate. The folks making the deliveries have been genuinely friendly and respectful. Humble Root is now my first option when I need to re-up. read more

Humble Root absolutely deserves 5+ stars. I've been ordering from them for several years now, and have had a consistently excellent experience with them. The products are great, prices are great, the drivers are always friendly and communicate effectively, and customer support is truly TOP NOTCH. If you respond to the automated messages, your message goes to an actual person, and they are always quick to respond and sooo nice. One time I fell asleep before my delivery arrived, and felt terrible about it, and they couldn't have been more kind and understanding about it - working directly with me to reschedule asap. Going into a dispensary is cool and all, but having a cute little lady with green hair bringing the goods straight to your door is truly unmatched. They also always ask me to check that they got the order right (and it always is) and I just so appreciate how thorough they are. The app is super easy to use, and they give multiple convenient options for payment, making my life so much easier. HIGHLY recommend. read more

They say it's a 1-4 hour wait. Try 7. Do not order from here unless you are going to be staying home all day long

I deal with 2 autoimmune diseases and have found that the products at Humble Root is a natural way to deal with the pain and neurological aspects. I don't smoke but the edibles are wonderful and tasty. The staff that deliver the products are friendly. read more

Delivery service is convenient and easy. I love their vapes. Good selections and the staffs are friendly.

On their website it has you check your address - I checked mine and it said it delivered- then 1 hour later they said they don't deliver to my address - false advertising spend your money elsewhere read more

I've been ordering from here for a long time. They use to send multiple texts with updates, and delivery times were within 2 hours. The last couple of days have been the complete opposite. I ordered on there website 2 days ago (Wednesday), and didn't hear from them for over 2 hours. They gave me an ETA of 2 hours, making it over a 4 hour wait. I cancelled my order because I couldn't wait that long. I ordered again on there website yesterday (Thursday), and waited just under 3 hours before reaching out to there online chat. I waited over 10 minutes and never heard back from anyone in that chat. It said I was first in queue the entire time. I called them, and they said my order should be to me around 9:30pm, which was in about 45 minutes. They further said that the driver would be leaving soon, and I'd get a confirmation text. I got the text a couple minutes later, and my ETA was changed to 10:30pm. I ordered at 5:42pm, so it was going to take almost 5 hours to get my order. I ended up cancelling again, and I won't be returning. read more

This is my favorite spot currently for home delivery. I started using STIIIZY because they are always on sale and I like the product a lot both for taste and affect, however, some carts have ended up leaking half way through and I have to throw out. One cart I got, NOT stiiizy, stopped pulling despite being almost full. The return policy states you have 3 days after purchasing to return but when you buy 4 carts you don't know after 3 days if they are defective. And many times they start leaking after a few days of use. So basically the return policy is of no use and you're just out the money when you get a bad one. This is the only reason I didn't give 4 stars. Otherwise this is my go to delivery. In terms of selection, price and customer service. I also love that I can pay by debit card. read more

This is my absolute go to place. They have great prices,super friendly staff and bud tenders. read more

Humble Root - Fancy little moon rock! - Cannabis Dispensaries Near Me

I will never use this company again and I hope no one else wastes thier time with these idiots either. I put my order in at 8:18. They had someone text me to tell me I could not use a business address. I ask for an ETA and said I would be home at the time they could deliver. The person just stops responding to me and then waits untill 8:30 to tell me they quit taking orders at 8:30 and I would have to wait till tomorrow. The second person initially text me. I tried to call. No one would answer the phones or texts. After calling again and waiting on hold for 10 mins they finally answer and the guy toys to feed me some BS about maybe my order just didn't get processed fats enough. It did get processed... I have a confirmation email.... and the person reached out to me... HOW WAS IT NOT PROCESSED!!! From ordering to waiting for a manager to call... it's been over an hour! I asked to speak to a manager and they told me I would need to wait for one to call me. Now it's too late for me to order from my regular place that I know follows through! I should have never tried this place. Thier reviews are fake. Read the reviews....People really mean it when they say the service is the worst... if you even get it! read more

The online selection for delivery is adequate, but the online ordering process is slow and clunky. The window for delivery is 4 hours. Don't offer the service if you can't meet the demand in a timely manner. read more

I'm fairly new to this service, but these folks have knocked it out of the park. They show up when they say they will, super professional, polite, great value for what we get. Love these guys! read more

Love this company so much!!! Everyone here is super helpful and I love how easy their online ordering system is. Shout out to talin for great customer service and help! read more

Pain management with a chronic illness just got way easier for me! 1st order & the customer service has been phenomenal. Placed an order and after bogo deals & new customer discounts, an $85 order dropped to $50. Thanks, AD- i appreciate you helping with coupon application! Door to door delivery was seamless and their courier Sal walked me through mobile payment, double checked my order contents to be sure I had all my meds, & was funny & friendly to boot. Not to mention I placed my order 30 min to close & still had delivery within 90 min! Love the lil gifts included w/the order box, too! read more

I was overcharged and customer service could of been better.. Make sure to check your receipts in case you happen to get extra charged like me.. With no apologies or anything for their mistake! Adrian R. read more

Humble Root - I was overcharged and customer service could of been better.. - Cannabis Dispensaries Near Me

Everytime I have placed an order, every delivery person has been wonderful. They are so polite, professional, prompt, and friendly. Much respect for hiring great people. read more

Always great service and selection. I get vet cbd and it has been very helpful for my anxious pups

Great flower at a respectable price and delivery look for deals great place for medicinal users to stock up. read more

Humble Root - Came in a nice smell proof resealable jar - Cannabis Dispensaries Near Me

I just had a great first time experience while in California for special work assignment. Selection was great. The deliver driver was very friendly. Will definitely order from Humble Root again. read more

It's unfortunate Sacramento and other local counties don't have walk-in dispensaries like Napa county. It's far cheaper and very convenient. That being said, Humble Root has a great service with reliable and easy delivery. Transactions are smooth and they have great up to the minute delivery updates via text. My only gripe is their $5.99 credit/debit card fee. Add in the CA excise tax and your $45 order jumps to $60. They also have a minimum order of around 45 bucks. It's a good service but I'd still rather have a walk-in dispensary. read more

I am visiting from out of town and got to my hotel late. Due to laws I could not fly with my gummies that are used for pain. I called several places and everyone seemed to be done with the day and not wanting to do anymore deliveries although they still had an hour before closing. I Humble Root and they said no problem and got me my order. They are some of the nicest and kindest people I have ever encountered. I would highly recommend them. Thank you for helping ease my leg pain thus allowing me to sleep. You are all very appreciated. read more

For a first timer ordering cannabis from a dispensary, my experience was fantastic. I had a lot of questions and my questions were answered promptly via text. The customer service was outstanding and the products were excellent. I would highly recommend Humble Root to all my friends. (Pun intended) read more

Unwilling to fulfill any order. Tried to give them my business multiple times. Doesn't really matter why they won't, or if they can't. I simply could not get from them what they say they sell. read more

Learned about these guys from the state fair. They were so nice at the fair and I knew this was who I would do business with any day. Great customer service and the employees helped me out via text with my order and other questions I had. The overall experience was great. Only issue was the delivery driver. He was very high strung/paranoid and rude. I almost cancelled my entire order because of him. I started to get upset with him but instead had to take a step back and breathe and eventually calmed the whole situation down. I still gave him a nice tip but I would never want to deal with him again. I'll still order from here as the product was amazing and the overall experience was wonderful. This is definitely my spot from now on. read more

So sweet! Humble roots offers thorough customer service and the folks that deliver for them are really kind. I felt very comfortable and supported every step of the way. Representatives helped me set up my new account (I missed a step and they phoned right away) and helped curate a delivery time that worked best for my needs - a service I'm sure that was provided from a place of genuine customer care and possibly not a requirement- so I thank you for that Humble Roots! Oh yea - and they really do spoil their new members. I felt the love. read more

Disappointed to say the least. Been looking for a delivery service with more products I like seen they were offering 25$ off first time orders they processed my order @8:20 they reached out to me thru text for me to send picture of my id and a selfie to verify my order I went thru weedmaps not sure why that info isn't already there sent my picture immediately back get a text back @8:37after my picture goes thru saying they cannot completely my order terrible terrible communication not sure if a manager or someone who actually cares would be able to help assist but person I talked to didn't seem to give a shit read more

Lead dispatch called me a bitch for questioning their 4+ hour wait times. Claims to be owner. Apparently they don't want or need me! Heartbroken! Who else spending $300+ every two weeks? Anyone know where I can go? read more