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    Ototo

    4.4 (11 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 2 months ago

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    Bar Seating
    Ro V.

    I can appreciate the authentic feel of this restaurant. Appleton definitely needs to expand on their ramen game and I'm glad it's here! Small little shop, you can taste the quality of the food, broth, and meat but it didn't hit the spot. I would love to go again and try other things, especially the appetizers. Good vibes, would try again! :)

    Spicy Miso Ramen
    Gareth J.

    Incredible ramen and atmosphere, we absolutely thrilled to have a new age restaurant like this in Appleton! We ordered the Spicy Miso and Khao Soi, as well as the edamame and pork buns for appetizers. Everything was stellar and we were well attended to; good service. Excited to go back and try more!

    Chashu pork buns

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    Photo of Ryan O.
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    3 months ago

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    11 months ago

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    6 months ago

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    2 years ago

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    1 year ago

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    2 years ago

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    Basil Cafe

    Basil Cafe

    (271 reviews)

    $$

    I am a first timer to Basil Cafe and wanted to share my experience. I moved here from the Bay Area…read moreand I love any type of Asian food. All my local friends recommended that I try Basil Cafe. And I did and it was the worst restaurant experience I have ever had in 40 years. I asked a friend if she had tried this cafe and she hadn't. FYI, I called around 7:15 prior to our arrival and asked what time they closed. He said come now since the kitchen closes at 8 and all orders have to be in before then. It was a Friday night, we arrived at the restaurant and were sat immediately. At 7:20ish the restaurant was still busy which we thought was a good sign. Our server greeted us with the menus and walked away. I didn't think anything of it until she returned to take our order. The initial impression was EXTREMELY uninviting and we should have left at that point. Her first words, "you know we close at 8" which we knew and were trying to hurry to be respectful of the chefs. We immediately ordered which was approximately 5 minutes after being sat. She asked if we wanted our food mild or spicy and then walked away. She did bring us water but never refilled until we were almost done with our meals. She even spilled water as she was pouring and not once to she say sorry or clean it up. Our food was delivered promptly by another server who at least had a smile. As we unfolded our napkins to eat, our server dropped the check and requested to flip it over when ready to pay. My guest looked at me in amazement and stated, "Wow we haven't even taken a bite." As we ate our meals, not once did she approach us to ask if we needed anything else or how the food was. I watched her interact with another table and she seemed to attend to their requests. I was in disbelief by the way she handled herself as a server. I just kept thinking, wow I'm actually paying money for this. We were never rude and remained polite even though her service was HORRIBLE. My guest looked at me and said, "I have lived her all my life and have never had this kind of experience at a restaurant." I was so disappointed about my choice of restaurant that I did not even finish my meal. I took maybe 2 bites and was done. Being that I barely touched my meal, most waitress would have asked if it was ok but not our server. "You want that boxed?" I was like "Yes Please" while thinking "hell yes so I can get out of here." We left within 40 minutes of our arrival so the kitchen had barely rung the closing bell. As soon as I got in my car, I immediately texted my friend who raved about your restaurant and advised "F that place, never again, I have never been treated so badly by a server." I did check the restaurant reviews after this and it spoke of the atmosphere, the friendly staff, the food, and the drinks. Well I wish I could have experienced that but no! I contemplated writing this review since it usually goes nowhere so I spoked to my friends who have visited your establishment and those who have not. The friends who have visited were very disappointed and others stated, "they would not be dining there". They all came to the same conclusion to share so if anyone is trying to figure out whether Panda Express or Basil Cafe, the Panda would be my first choice after this. If I could give you a ZERO star I would but 1 star it is since that is my only option. I will say the food was good so thanks to the chef. But I rather dine at a restaurant with crappy food with an exceptional server than the opposite. I did give her a tip even though she did not deserve it. Hopefully she shares her tips with the chef since they did all the work.

    I have heard about Basil Café for a while and finally checked it out with a few friends just before…read moreChristmas. We all shared the bang bang broccoli. Oh my goodness, sooo good. I could use the bang bang broccoli as an entrée. I ordered the entrée feature for this season. I believe it was called Guay Tiew. Had beef bone and a meatball for the protein. It was definitely good but it was a lacking some flavor. I want to visit again soon. Staff was fantastic.

    Ototo - ramen - Updated May 2026

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