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Oscar's

4.0 (2 reviews)

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18 years ago

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8 years ago

He's cool!!! I enjoy him. Very nice! I have come here so many times and I have always been delighted. And I can tell him my deepest secrets.

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Walgreens

Walgreens

(194 reviews)

$$

A few years ago I changed pharmacies from San Mateo CVS to Walgreens on third avenue due to bad…read moreservice. Now I am finding the same bad quality of service or "don't care attitude" at Walgreens. Phoning them is impossible and if they answer they are grouchy or they disconnect you. They often do not have my medicine in stock.

I had a very difficult and frustrating experience at this Walgreens Pharmacy, where I was helped by…read moreGeorge. From the very beginning, his attitude was curt and dismissive. I mentioned that I had received a call yesterday saying my medicine would be ready by the end of the day and that I was hoping to get an update. His response was something along the lines of, "So you're here for a pickup?" in a tone that felt unnecessarily rude. I tried to brush it off and continue, but things only got worse. George told me I had already picked up the medication, which I had not. When I clarified, he said I must be referring to another prescription I'd previously picked up. I explained that this was for a completely different medication, but he insisted they were the same, which they were not. It felt like he either didn't want to listen or didn't care enough to check. Then he repeatedly insisted that I needed to show my physical insurance card, even though I'm a regular customer and my information has always been on file. I eventually drove home to get the card, only to return and be told that I now needed to call my insurance company because my information "didn't match." After calling my insurance company while another pharmacist assisted him, we discovered that George had been entering my health plan ID number into the RX ID field, which was causing the issue. Finally, after all of that, he told me to come back in 30 minutes when my medication would be ready. I understand that mistakes happen, we're all human, but what made this experience so unpleasant was the complete lack of grace, courtesy, or accountability. The entire interaction felt as though I was being blamed for errors that weren't mine, and even after it became clear the mistake was on his end, there was no apology or acknowledgment. Mind you, I was ironically correct to have started the interaction with a request for an update as it turned out my medication what not in fact ready for pickup. This experience left me feeling disrespected and exhausted. I hope the management takes this feedback seriously, as kindness and good communication go a long way, especially in healthcare.

Walgreens

Walgreens

(93 reviews)

$$

My expectations for drugstores are lower now since the industry is kind of struggling against…read moreonline and lots of other competitors. So there's less drugstores now and they're not as abundantly staffed anymore. But this Walgreens in Belmont is one of the best. Less wait here at the pharmacy , especially compared to other very locations on El Camino in San Carlos or Mountain View. Very clean store too.

My friend and I were developing her photos yesterday since it was Mothers Day. You can develop a…read more8×10 photo for free. We submitted an order. We waited to be developed. The lady was like about $5. She wasn't wearing a name tag but I think she was worried I will report her. She was an older Hispanic lady. She told us. We never submit a code before ordering. I told her we did. She said that she had nothing on screen. My friend asked if there is a manager. She is like I am the manager which she wasn't. She saw me getting pissed off since she was denying what I told her. I said fine. I will record everything. She got scared when I said that. She brought in the manager, Carlos. She acted like she knew everything infront of us. I told him, she had no idea at all. She was making out I was being a difficult costumer. I told him. She never said that to us. I shut her down and made myself very clear. That lady backed out and stayed away to let him handle it.. He gave us our copies for free. He mentioned their printing system isn't up to date. If we wanted free printing, we have to download the app. When we were making the photos, it said coupon submit and the cashier can adjust it for you at the counter. I gave an extra star for Carlos. I would want to give it a 1 for that lady.

Oscar's - convenience - Updated May 2026

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