Friendly staff and price cheaper Good mom and pop store in…read morethus neighborhood gives you feeling like home and big smile all the time. What else you need !

This place sucks, overpriced. No prices are posted on food items, so they charge you whatever they…read morefeel like at the time. The owner often overcharges and changes the price based on the customer. Have seen instances when confronted about the price of the item, the owner would immediately reduce the price to match the price of the product in the neighborhood stores. Hardly clean, some of the beverages are stored near the rest room and are moved into the coolers when needed. Just ask for using the rest room, and notice how the food items are stored in unhygienic conditions. One of the refrigerator used for storing beverages is often filled with half consumed unwrapped food.

Been going there for over 40 years! WOW. Customer service is excellent. Store is clean. Some…read morecashiers have been there for years. Great hot snacks. The candy is fresh. Good beverage selection. They carry really cute little stuffed animals and plushies. Final mention always open for a Slurpee.

Horrible service guy is always upset. threated to call the cops on me. guys is always rude when I…read morego doesnt like his job. The night guy. needs to be replaced asap I have better service then this guy!

2.5 stars rounding up…read more Carwash-- Use to be $12 and now it's $15 Did the job but soap was still remaining on the side mirror and dripping down to car door, couldn't find the timer to know when the dryer will stop either Serranonte Blvd Shell is better

Stopped in for air in a tire as my TPMS light went off for left rear…read more I found they had an Air pump with swipe/tap to pay at a cost of $3.00. That's right $3 fucking dollars for AIR. I promptly drove up the street and checked a couple of other stations and the Chevron had free air. Greed abounds in 2025, even for gas station air.

What a strange, strange Safeway…read more The highlight of the place is that the first level of the building is the parking level. The only part of the "store" on this level is the staircase and elevator. Otherwise, I think the store takes up the entirety of the second floor. The elevator has a huge car that can fit many people and shopping carts, but it took a long time, both to be called and to move, when I was coming and going. It was only when I left that I noticed that there are actually two entrances: the one I used near the middle of the parking lot and the one farther north. When you come up from the central stairs/elevator, it's as if you're inside any other Bay Area Safeway. Besides customer service being right next to this entrance, nothing else would alert you that you've floating over all this parking. Like almost every other Bay Area Safeway, the layout is both familiar and slightly different. You'll generally find the bakery and produce sections on opposite sides, but beyond that, everything is just so. In this store's case, all the cheese is in a regular refrigerated aisle; in most stores, it's along the back wall. It's one of the few Safeway stores that hasn't added local street names to its aisles. That was cute at first, but now that seemingly every Safeway (and at least one Vons in SoCal) has that--and some of the names are misspelled or have the wrong street type--I'm over it. Aisle 3 can just be aisle 3. It doesn't have to double as El Camino Real. I was shocked at how few people were in the store on a Saturday night. Because of this, I barely had to wait in line for checkout, and I was downstairs at my car pretty quick. The checker did a pretty poor job of bagging, but it wasn't atrocious, just wrong. I happened to be returning some canned goods here when I came. When I got to customer service, a woman was arguing her point about some discount she received in addition to WIC or some other need-based debit card. Two different customer-service people were standing there listening to her argument, and even after they had each explained to her three times the different options for resolving her issue, she continued to argue. That's fine, more power to her, but I don't understand why one of the customer-service people couldn't start providing me with customer service. When I finally did speak to the younger person, she didn't know whether they would accept my return, and she had to wait for the other person to confirm that they wouldn't accept my return. For some reason, Safeway doesn't accept returns after thirty days, even with a receipt. These were canned goods that didn't expire until 2028, but a policy is a policy, I guess. I ended up leaving the cans there, because I didn't want them. When I left the store about a half-hour later, the cans were still sitting on the customer-service counter, untouched.

I had an incredibly frustrating experience at this Safeway location involving a defective product…read more I purchased a bottle of wine that had a faulty seal; it leaked all over my car and other groceries before it was even opened. When I brought the 1/3 empty, defective bottle back for a return, I dealt with Chrischelle at the customer service deck. Her behavior was completely unprofessional. She was immediately defensive and actually shoved my receipt back at me. Even worse, she tried to mislead me by citing "ABC laws" to claim she couldn't refund a defective item--which was untrue given the circumstances. The "Defective" ABC Exception: Under California Business and Professions Code Section 25600, a retailer is permitted to refund or exchange an alcoholic beverage if the product is defective, spoiled, or unfit for consumption. A leaking bottle with a compromised seal falls squarely into this category. Despite acknowledging the product was faulty and that I was within the return window, she remained rude and refused to help. I eventually had to file a credit card dispute, which I won easily because the bank agreed the item was defective. Save yourself the headache and go to a store that actually stands behind its products and treats customers with basic respect.

We had such a great experience at a nearby 7-11 that we wanted to try their pizza again. Again, we…read morefind the area restaurants were closed. We walked into this store and was greeted by a friendly cashier. We noticed no pizza slices in the warm display case so we grabbed the raw whole cheese pizza in the fridge area and brought it to the clerk that popped it into their super fast oven. We feel we discovered a little secret with this freshly baked pizza. They have pepperoni pizza, too. This hot pizza is unbelievably good and appreciated at these late hours. The chip displays were full and neatly displayed. Also, they seemed to have a range of alcoholic beverages. A well ordered and stocked store overall.

Yesterday was one of the rudest experiences I have ever encountered here at this location. I…read moreusually come here often. This time my coworker and I were in a bit of a rush. We were waiting in line to redeem our scratchers (during our break) and so we were assisted by a short brown man named MACCOY. He on one of the side of his nose is a black mole. I remember his description because of how rude he is. He was assisting us with our winnings and purchases I had kind asked him if he could help us purchase more tickets. He gave me an attitude and said go to the next register. And so I did. Then I was waiting for my co worker to get his drink. I called over to my co worker (he was at the slushie machine) and I said Dan what's are you? Hurry up we're paying already! Then I can hear MACCOY yelling out loud multiple times "SASSY!, SASSY!, SASSY!" Which was very rude and uncalled for. Very unprofessional. It made me feel embarrassed because there were younger ladies (teens) next to me on the other register with Cashier names Sandy And they were looking at me. Like if I was being rude and "sassy" which I wasn't. This was very unacceptable and I will make sure this is brought up to the attention of corporate of 711. Also, how come MACCOY is not wearing a name tag but sandy was?? Aren't all employees suppose to wear name tags? Btw, sandy was very pleasant and sweet. Kind and helpful. We appreciate her most!

Yes, they are understaffed. Yes, the customer service could be better. That being said, it's…read morerelatively fast and convenient and the workers try. Just manage your expectations and you'll be fine.

They need to better staff the pharmacy. I tried five times now to speak with an actual person in…read morethe pharmacy. First I end up on hold, then when the phone finally rings no one answers and it eventually disconnects me. No way to run a business!!!! Horrible

A few years ago I changed pharmacies from San Mateo CVS to Walgreens on third avenue due to bad…read moreservice. Now I am finding the same bad quality of service or "don't care attitude" at Walgreens. Phoning them is impossible and if they answer they are grouchy or they disconnect you. They often do not have my medicine in stock.

I had a very difficult and frustrating experience at this Walgreens Pharmacy, where I was helped by…read moreGeorge. From the very beginning, his attitude was curt and dismissive. I mentioned that I had received a call yesterday saying my medicine would be ready by the end of the day and that I was hoping to get an update. His response was something along the lines of, "So you're here for a pickup?" in a tone that felt unnecessarily rude. I tried to brush it off and continue, but things only got worse. George told me I had already picked up the medication, which I had not. When I clarified, he said I must be referring to another prescription I'd previously picked up. I explained that this was for a completely different medication, but he insisted they were the same, which they were not. It felt like he either didn't want to listen or didn't care enough to check. Then he repeatedly insisted that I needed to show my physical insurance card, even though I'm a regular customer and my information has always been on file. I eventually drove home to get the card, only to return and be told that I now needed to call my insurance company because my information "didn't match." After calling my insurance company while another pharmacist assisted him, we discovered that George had been entering my health plan ID number into the RX ID field, which was causing the issue. Finally, after all of that, he told me to come back in 30 minutes when my medication would be ready. I understand that mistakes happen, we're all human, but what made this experience so unpleasant was the complete lack of grace, courtesy, or accountability. The entire interaction felt as though I was being blamed for errors that weren't mine, and even after it became clear the mistake was on his end, there was no apology or acknowledgment. Mind you, I was ironically correct to have started the interaction with a request for an update as it turned out my medication what not in fact ready for pickup. This experience left me feeling disrespected and exhausted. I hope the management takes this feedback seriously, as kindness and good communication go a long way, especially in healthcare.

UPDATE: They did finally give me my change money back, but AFTER THE FACT that I had to file a…read morepolice report and contact corporate on FB, which they in turn, contacted Jesse's boss, Lilian(or however you spell her name). Lilian called me and was professional and nice and told me that she did have a talk with Jesse and the cashier and for me to return to the store to pick up the money and that she WILL make sure that he gives it. But it took for ALL OF THAT to happen to get my change money back! But I am thankful for the service that Lilian did provide, unlike her manager and cashier employees, so I decided to add an extra star JUST FOR HER, but I still would not be shopping here ever again because I don't want to risk that happening to me again, especially with me also seeing a prior review on here of a past customer that was a victim of them overcharging their card for more than authorized. I generally DO NOT recommend spending your money at this location because I don't know how Jesse will do again when Lilian is not around!

Horrible. A woman in her 50s maybe that works there is extremely rude and disrespectful. I left my…read morewallet in the car and told her I would be right back she mumbled to herself and rolled her eyes. Never have I dealt with rude customer service in a walgreens until her!!

Such a wonderful local store. Much needed after another store had left the town. Thank you for…read moreproviding such great produce and groceries. In doing so at reasonable prices. Your produce undercuts the prices of many other local stores while not sacrificing anything on quality. Top quality produce all around Thank you Dean's Produce for providing a wonderful first-time experience!

They are a reliable grocery store with the essentials with especially a special selection on…read morepastas, greens, meats, crackers, and you name it. The quality is excellent. The San Mateo location does not have pizza bread anymore whenever I go, but the Millbrae location does!

This place is special in that the food will far exceed your expectations for what a pizza or pasta…read morecan be. It's REALLY good! It's been a while since I visited but from I remember it's important to get your order in ASAP because it does take a solid 20-30 minutes for the food to come out. Dessert was also very good.

This is one of my favorite places to order cakes I especially recommend the "tres leches". The shop…read moreis super clean, and everything looks very fresh. However, they really need to improve their customer service; the last time I visited, the person who assisted me was unfriendly. They took my order rudely, and whenever I asked a question, they gave curt, abrupt answers! They really ought to improve their service so that it matches the impeccable setting, the food, and the cakes.