10/10 food and incredible service. A perfect place to celebrate a birthday or special occasion.

Terrible food and terrible service. Save your money. Food was cold, steak was cooked well over done and so was the chicken. The veggies were onions and one little piece of broccoli and a carrot thanks for that. Over priced for terrible everything. read more

I called the restaurant at 11:15am. I said we are planning on coming do we need a reservation for teppanyaki. I was told they were not busy. I said okay we are coming in 1 -1/2 hours. We show exactly 12:46pm. Hungry! We did not eat anything at all before coming. I told them I was coming with my family 3 adults, 3 children. This was for my daughter's birthday. We were told there was no room at teppanyaki table for us that another table came in before us. I was so disappointed and so bummed. My grandchildren had never seen teppanyaki before and my daughter has always liked going out for a lunch or dinner like this. I wanted to leave I was so upset. But we were starving. So we sat at a regular table. We got drink orders in then got soup right away. Then we sat and we sat... and we sat.... waiting a long time to order. We finally got our order in and purchased 3 entrees for lunch, a side salad and a side of rice. My daughter ordered hibachi steak medium and my husband the chicken hibachi. It took a good while but it came- barely warm and the meat very overcooked. The server may have been stretched thin. At this point we had been disappointed so many times it matter ever. To complain about the food. We ate it anyway. It was just terrible. And I even mentioned this was all for my daughter's birthday. It's sad no-one cares anymore. Our bill subtotal was a 92.82 with a cc charge 3%, tax, and a "chef support" charge of 5%/4.42 (for barely warm overcooked meat hard to chew meat). We tipped 15% since we were required to tip the chef on the bill already 5%. Grand total of $114.31 for lunch. read more

We Always enjoy this spot . The hibachi is consistently great . The chef's right in front of you.. all you have to do is open your mouth if you think your protein is done. :) the chef gladly gives it to you. Anyway, we always go there for our birthdays and have for about 20 years. It's consistent good every time. It's the best place in the North Shore for hibachi show and flavor . We think it's wonderful like I said we've been going there for at least 20 years. read more

What a disappointment. The miso soup tasted fishy and the fried rice was terrible. I had shrimp hibachi and they were overcooked and rubbery vegetables were OK. The service isn't great and then there's really no show at the hibachi table like I said a huge disappointment. read more

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We came on a Wednesday evening. Quiet, but we were seated for Hibachi and they started service quickly for the 4 of us. Very friendly. Great service. Food was good. We really enjoyed our evening here. read more

Yes, it's expensive but it's hibachi and you are you paying for a cooking performance. Went on a Wednesday night with a party of four and waited about 10 minutes for a cooker to arrive at the table. He verified our order and kept us entertained the entire time with side jokes. The food as always very flavorful, cooked as requested, and well proportioned. We ordered two entrées and a sushi appetizer to split amongst the four. You also have to pay for additional Rice plates if splitting an entree. It was plenty of food and even left with leftovers. There is an automatic gratuity of 15% along with the service charge if you use a credit card. So yes pricey but you will not leave hungry. read more

Osaka West Japanese Restaurant - Leftovers after splitting it twice already - Japanese Near Me - Covington, Louisiana

We have not been there for 12 years. We thought we will give it a try again today for lunch. I love their hot japanese green (no refill). We ordered tuna sushi, salmon sushi, salmon skin roll, snow crab salad, and crunchy roll with shrimp( big roll). They were out of tuna so we canceled the order. I liked the salmon skin roll other than that the meal was blah. There was a lot of sushi rice under my thin salmon sushi. The crunchy roll was dry and tasteless. The snow crab salad has too much eel sauce and looks like a bowl of mush, very little avocado. The waitress was nice. She offered to call the owner so we can express our concerns. I dont really see a point of doing that. When we got our bill, there was a chef support charge of 5% (what was that for?) Then a 3% credit card surcharge. The place was so dark it felt like a dungeon. The waitress was nice to open the shades. We will not be back. read more

Terrible service they were late gave me a baby cup I'm 23 unbelievable don't come here

Dirty dishes horrible service and old sushi stay away also add what they want to you bill added 40 to the bill after i gave my card CROOKS STAY AWAY read more

Pretty good food. Good service. A bit dark in there. It was typical hibachi but pretty good amount of money. Onion volcano

I visited for dinner with a family. We were seat immediately by host and asked what we wanted for dinner. The service awas above average, the rolls are pricey but with worth the freshness. read more

Osaka West Japanese Restaurant - 911 (deep fired) - Japanese Near Me - Covington, Louisiana

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Me and my family regularly go for the hibachi and it is our favorite hibachi spot. While I can't speak for the other aspects of the restaurant I know the hibachi is always delicious and the service is always nice as well. read more

I usually ordered from this restaurant and the the food is not this cold Food was barely warmed not a happy camper

The best hibachi experience I have ever had! Osaka has the most courteous hospitality and provides top quality food at a great price! The meal left me full and happy! Not only was the food great the whole restaurant was beautiful and extremely well maintained and had a wonderful ambiance to it! read more

We used to love Osaka. I'm not sure when things changed but we haven't been there in a few years. My son got two hibachi dishes for takeout this week and the price was almost $60!!! Needless to say, we will not be back and it's sad because they have some of the best fried rice around; or at least they used to. It was about the same as many other places this time around. It's really a shame that they decided to hike up their prices to be as expensive as a fine dining restaurant. It's just hibachi. Nothing special and especially not at those prices. I'm not sure about the service, because we only got takeout. read more

My sister just got charged $80 for two chicken hibachi dinners (without soup or salad). I'll just leave that right there. read more

Osaka West Japanese Restaurant - Chicken hibachi dinner - Japanese Near Me - Covington, Louisiana

I've been a few times. Plan to return only for hibachi table. If eating in the dining area, the service is very slow. If eating at Hibachi Grill, service is fast. Food is always good and the chef that we had both times was entertaining. Sushi comes out fast also. read more

Food was good, service was good. Ambiance was just okay. Found it to be a little pricey

White fish sushi? White tuna? Who ever heard of these offerings. Both not fresh and i left on my plate. This Chinese run place thinks big servings will impress on grocery store fish. read more

BEST FRIED RICE AROUND! This is our go-to hibachi place but because they raised their dinner prices, we only go for lunch. Service is always great and the food never disappoints. My favorite hibachi restaurant, by far. read more

Wow... what the heck did I just eat.,, this place was extremely high compared to my usual place to dine (Fuji Hana). The staff are really nice and it's nothing against them. But I make good money and I know when something is worth it and honestly this wasn't.. Fuji Hana has better veggies and shrimp and noodles and rice and sushi.. this place was such a disappointment in terms of the price matching with the quality of the food I ate. Take it from me. This isn't a place for anyone coming from New Orleans. Just because we are in Covington I'm guessing they charge a little more because it's richer people here.. welllll let me be the first to say this spot suck. And isn't worth it. MAJOR L ‼ read more

Just left Osaka and we were highly disappointed. We were given plastic forks and spoons, plastic ramekins. No salad. The kids soft drinks were $3.95 kids meals were $17. The portion size was half what it used to be. On top of that they snuck a service charge in for $4.95 for paying with credit. No one told us about that ahead of time. You can't upcharge your customers and do this kind of stuff and use Covid as an excuse forever. We won't be back. read more

Took the two little ladies out for dinner - hibachi and sushi and sake and Ramune, oh my! The hibachi is always fun, but our poor chef couldn't get the egg into our mouths no matter how many times he tried, ha ha ha! No matter, he was funny and quick and the food he served us was delicious. Shrimp and salmon were both cooked perfectly and the rice and veggies were tasty and cooked just right. I also ordered a Po-Boy roll with our meal. Tempura shrimp and softshell crab and nicely presented, it was delicious. The meals are expensive, so we only come on special occasions, but every time we've been here, it's been really good and the service is always remarkable. So, I'm remarking on it. We'll definitely be back. read more

I haven't been here in awhile. They no longer serve the salad with the hibachi (the price is the same), the vegetables did not have any mushrooms in them. The flavor of the steak and shrimp was so so. They also do not have a liquor license right now as they are going through an ownership change. I was told the salad will return with the new owner, hopefully the flavor also returns. Will update after I try with the new owner Update : We went back last Thursday for dinner to give the promised new management a chance. They still do not provide a salad course. The rice did not have much flavor, the vegetables were served last. Smallest portions of rice and vegetables of any hibachi restaurant and the highest prices. Standing by the two star. read more

First off, this location is VERY BAD to get to by car off the main thoroughfare. Anyway, we go in and notice that they currently cannot sell liquor, as their license is under review. Not a deal breaker in the slightest, but the restaurant caters more to hibachi than sit down diners. They have a small dining area for the 2nd class diners such as me and my son. The next thing I notice is that apparently ALL THE WAIT STAFF is serving the hibachi area. Our original waiter disappeared after getting our drinks, so we sat for nearly 10 minutes with no follow up. Finally, the hostess came over and noticed we were ready to order. She took our order and are food came about 10 minutes later. Our original waiter came back, refilled our drinks, and then entered the Great Beyond - never to be seen again. The next snag is that they only had chopsticks readily available. Our hostess dropped off our food, never asking if we needed utensils. I had to get up and ask a waitress for a fork for my son. If I have get up and ask for something as basic as that. Red flags on service start going up. We eat. Now, to their credit, the food was good. I'll not say anything about it. So, we finish.....And we wait.... And wait. Finally, the hostess comes to check on the only other couple and I immediately make eye contact and ask for the check. We get it and the final strike is that the sweet tea is $2.75 a glass. Nope, never coming back here. Pay and leave. One and done. read more

Food was cold, and not cooked to order. The worst part was the owner reaction when we complained. She was very rude ajd caused a scene. This was our third time having a bad experience in the dining area, and after that show, we will never be back. read more

I said I would never go here again but, a good friend of mine wanted to go for his birthday. I sat down at the bar to get a drink while I was waiting on him. It was so hot in there!! It was actually cooler outside. I ask the lady if the ac was broken. She said, yes. They had no fans on, didn't even post a sign saying sorry for the incovienance. Come to find out it has been broken for 5 days! I think this is horrible business practice and definitely will never go again. read more

Food was mediocre. Restaurant is dirty. I walked in the door to pick up my to go order and the hibachi chef made a sexist comment about me to the table that erupted in laughter while he pointed at me. read more

I will never order here again. Ordered the Beef Donburi Rice Bowl and it looked like a scrambled egg with beef in it. Go look up how a Donburi Bowl should look. This is definitely not it. read more

Osaka West Japanese Restaurant - Japanese Near Me - Covington, Louisiana

Great place for hibachi! The chefs are entertaining and the people that work there are very attentive and just have a wonderful demeanor. The only thing is that they no longer serve the salad with that awesome ginger dressing anymore. That is disappointing simply because that was always such a great addition to the entire hibachi experience! We still continue to eat here when we crave hibachi because everything is really good! read more

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I have never really had a great experience here. The staff is bizarre, and once a hibachi chef made me so irritated that I actually had to get up and go to the restroom for a tissue. Also, the hibachi is extremely overpriced, so don't expect to walk out of there for less than $80 for 2 people. True story! read more

This place gives me SOME anxiety, because the chefs are kind of scary... BUT I would come here everyday if I could, because of how amazing the food is. Any negatives are trumped by the yummy food. read more

Osaka West Japanese Restaurant - Japanese Near Me - Covington, Louisiana

This is a joke of a restaurant it needs new ownership badly! I remember coming here years ago and it was so wonderful. The whole part of hibachi is the experience ya know. The whole place has gone down. Alcohol license is not up to date. The atmosphere is dirty and neglected. Employees/service is not great they are a bit rude and really unprofessional. I hadn't been here in years and this will be the end for me. read more

The menus dirty, plates dirty, water sour, soup tasted like wet cat, sushi was so bad I couldn't eat it and the staff acted surprised. Waste of money and time. Will never go back. Ever, read more

I have grown very disappointed with Osaka. I work around the corner and for convenience, I order from them through the Waitr app. For the past two months, just about every time I have placed an order, they called me because they were out of something. Today was the last straw, snow crab. That is a staple with sushi and they are out? Really? Sorry, it is time to move on to someone else. read more

If I could do negative stars I would. This was the worst human interaction and food I have ever had in my lifetime. This place is disgusting taste wise and dirty wise. I ordered steak hibachi and fried rice and could not even eat it. When I told waiter about it his response was it's not bad it was cooked on same grill as everyone else's. Very rude and would not do anything about it. If I'm paying the crazy high price of 35 dollars for steak hibachi i should at least be able to eat it. I think the health department needs to be informed as well because of how unsanitary it is. Unless you have time and money to go and eat 2 times in one night do not pick this place Because you will leave more hungry than when you showed up. read more

... Not sure what the back story is or what is going on, in the past we really enjoyed our experiences here but i don't think we will return after tonight. First we were amazed when we pulled up at quarter to 7 and find that only one of the handful of hibachi tables were fulled. usually we always have a wait. Once seated we were after a few minutes served the clear soup. We then mentioned we had yet to recieve menus and no one had taken our drink order yet. The server starts a drink order with my father in law who requests a beer and is told no alcohol due to trying to get their liquor license... The portions are much smaller now, and the food overall just was not as good and the service was terrible. read more

I have been going to Osaka for years. Unfortunately, I have been disappointed the last couple of times. The quality of the food no longer is a justification for the high cost. Osaka use to have the best hibachi in the state in my opinion. Now the food is just really hibachi. Nothing special. read more

We have been going to Osaka weekly since 2005 after Katrina relocated our office. Today was the last day our office will ever go back. The hostess was the rudest person I have ever experience. She greeted us with a "what do you want?" I said, "excuse me" She repeated herself with the same question. I gestured that we wanted to get seated. She grabbed some menus and just stormed to the dinning area where she put the menus on the table and walked out. We decided to leave. As we left I told her they had lost good clients and that were never coming back. She shrugged nonchalantly. I let a day pass before calling the owner or manager. I called and asked for them last night. The lady at the phone asked me if I was the person that left the restaurant the day before and I said yes. I asked if she was the owner and she said the owners were not there but she would pass me to the manager. I asked her if she was the lady who mistreated us and she said yes. I said to please pass me to the manager. I spoke with the manager and I went over the events and she said she would talk to the hostess and she was sorry. I left feeling they did not care. read more