I was sold at the initial complimentary consultation! At my next appointment, they took x-rays and I believe I got brackets at the same time. It was easy to schedule appointments, especially if there is an emergency - they were always able to get me in on the same day. It was mainly for wires poking into my cheeks since your teeth move during the process so it's normal. I was able to schedule appointments at the beginning or end of the day since that worked better with my schedule. I'd go in about every 4-6 weeks each time for adjustments. The doctors and staff are all friendly and nice. For potential customers, I would avoid getting crowns prior to getting braces. Chances of needing to redo crowns are high.. at least for my own experience. When they take off your brackets or metal bands (usually on molars), they might chip your crowns with their tools. Crowns are not cheap so save yourself some money and stick with fillings until you're done with your braces if possible. Overall I'm very happy with my newly aligned teeth! These orthodontists know what they're doing and does the best job ever! Thank you! :) read more

Their front desk staff is not as accommodating as the previous one. Leslie was rude and not helpful at all.

Highly recommend! Dr Anand and her staff are amazing and flexible to work with. I have three kids, one finished, one almost done, and one about to start. Dr. Anand has guided us through Covid, through teeth, needing to be pulled, and she has been patient waiting for my youngest's teeth to come in so we aren't rushing. She is also a big part of our surrounding schools' communities. She is a big supporter and makes being a part of our community a priority! read more

Dr. Anand and team are providing quality care for my daughter, working with her over the last year and a half as she is evaluated and her plan is adjusted to see the best outcomes. read more

The staff and Dr. Megha are very nice and friendly. My kid knows what to expect at every visit and are treated with great care! Dr Megha is very thorough and detailed in explaining her steps with the process. read more

I highly recommend Orthodontic Excellence! The staff are friendly and welcoming. We are very happy with the outcomes for my two children, as well as for myself. Thanks for all of your help! read more

My son has been going here for a year and we have had a wonderful experience. The front desk is very nice and welcoming and Dr.Megha is great to work with! Thank you! read more

All three of my girls had braces put on by Dr. Megha. She was great with my kids and flexible with appointments

front desk always greet you with a smile. they walk you through the process of going through insurance and the ability to make monthly payments and makes it a breeze. they are super patient with the kids and take time to explain everything to them. my niece first first got her set up braces, and then we found out my son needed two sets of braces (he is currently on his second set) and we just found out that my younger one will need braces also. they also work closely with the kids regular dentist to ensure the best result. read more

Dr. Megha & her staff are the best at what they do. Walking in for a consult was fast and easy, no questions left unanswered. The time you spend sitting in the lobby before they call you in is at a bare minimum and thanks to the wonderful, hard working staff, you don't spend any more time than you need to in the chair. All of the staff know exactly what they are doing and it's nice to see them helping each other out when needed to get the job done right. Daniel is great with patients, especially the kids. It's hard not to smile when you walk in! I highly recommend this place :) read more

Great experience with Dr Megha and her staff. 10 months for full treatment once I added acceledent (definitely ask about this, if you can!). Very happy with the results. read more

We have consistently received excellent care with Dr. Megha and her team for many many years now. The team is careful, thorough, knowledgeable and easy to work with. Having 2 locations makes it convenient but I wish they are opened for longer hours at each location. read more

Had the most remarkable experience throughout the whole process. It has been a long journey, but the result is truly unbelievable...transformational. It has given me confidence to smile more. Dr Megha is AMAZING and her team are always professional, friendly, polite, accommodating, helpful, and considerate at the highest level. I was always kept informed about what to expect during treatment, never kept waiting beyond my appointment time. I would not have done it any differently and am SUPER grateful for Dr Megha and her team! THANK YOU! read more

Dr. Megha is awesome! She's always warm and welcoming and takes the time to answer your questions even when the office is busy. We've seen her for several years with our two children and we've never felt pressured to move things forward faster than we want to. In fact, she once said, I could have your daughter do braces now and then 5 years down the road, but there's no point, we'll wait. That's when I knew she was going to be the right orthodontist for us. read more

We've been going to the Newcastle location for over two years now. Treatment results for our oldest daughter is very good. Our youngest is undergoing treatment and the team there is very easy to work with. They also have another location nearby in Factoria for easy scheduling. read more

Dr. Megha and her team exceeds my expectations when it comes to their passion on their craft and ensuring their patients are treated with an A+ service! They really set the bar high with their efficiency and dedication to work with you to arrive on your goals when it comes to dental health! I highly recommend all the services Orthodontic Excellence is offering. They lay out the plan and sure enough, they deliver! Thank you very much for working with me and your flexibility to meet my schedules! I will always look forward working with you as I know I am in good hands! read more

Dr. Megha and her staff are awesome! I had been looking into invisalign treatment and this was the second office I got a consult at after not being completely satisfied with the plan of treatment at the first. I was very excited when Dr. Megha laid out the plan of treatment for me, all questions answered during my consultatation that I wanted to start immediately. Set-up process went smoothly, contracts signed, and automatic payments set-up through Orthobanc which was all very easy to do. I was signed on for six-month treatment on my bottom teeth only because I had braces years ago and had some shifting for not wearing a retainer. I was so glad Dr. Megha was able to deliver exactly what I wanted in the exact amount of time she promised. Scheduling appointments and office visits were always a breeze with Daniel. I did have a hiccup where I lost my tray on a Friday evening and needed to get in the next business day and they were very accomodating! I also had pre-planned trip during the time I needed to follow the schedule to be seen again, but the staff were able to get me trays while I was gone and followed up upon my return. Overall, they were always able to work around my schedule which was great! read more

Dr Anand is great and the results are SO WELL WORTH all the time it takes and the cost of having braces. Great office, 2 locations which is really convenient :) read more

Dr Megha Anand is the best orthodontist on the Eastside! She has provided treatment to my son and also my nieces. She practices the most updated, state of the art, modern technology orthodontics. The consults are most thorough and she is super nice to answer all my questions with patience. My family is impressed with her conscientious, compassionate and caring approach. She follows up with every stage of treatment and is always available for any emergency. They are also very reasonably priced. I have recommended her to my neighbors and friends and they all have been very pleased. Being a resident of Newcastle, we are lucky to have an exceptionally talented orthodontist in the area. read more

I've been going to Dr. Megha for years and she has always been such a wonderful orthodontist. From their front desk staff to their dental assistants, Orthodontic Excellence has a great team who are friendly and efficient. They care for your teeth and do their best to help with any questions or concerns you may have. I highly recommend them for your orthodontic needs! read more

I been going to the office for almost a year and could not be more happy. I even look forward to my appointments. The office is incredible looking and the whole staff are fun, helpful and a joy to talk with. I never leave there with out a good feeling or without any doubt in my head. They have the latest technology, equipment and medical knowledge so always know that I am getting the best treatment possible. I have recommended them to everyone I meet from friends to strangers. Most importantly I have not been this health in 20 years. They have fixed my teeth issues, my sleep issues and my jaw issues and we are not even done yet!!! I love the staff so much that I have a hard time going back to work after my appointment. How many dental offices can you say that about? From the moment I walked in the door they make you feel like life long friends. read more

Long overdue review...Dr. Megha and staff at orthodontic excellence are excellent. Just as the name says. Came in as what I would consider an extreme case. Crooked teeth, under bite, the whole nine, but they were able to do wonders. By the end of my three years I left with a smile that I was proud to show. Dr. Megha and staff were always welcoming and friendly for my monthly visits. I was very pleased with how concerned they were with my well being and comfort. Definitely recommend for your orthodontic needs! read more

I would NOT recommend anyone, especially in need of Braces for their child to go there. I had terrible experience as a parent due to poor communication, poor care and lack of interest in my child. I was made to pay unnecessarily and outrageously for retainer which had zero outcome and when I made an appointment to discuss the problems, I was told it was our fault and they cannot fix it even if they give it us. We were told to toss it away which was unbelievable which was expensive to begin with. Dr. Megha hardly spent any time discussing our concerns or even guided us properly for the right course of treatment. Our 11 year old son is suffering emotionally with the mis-treatment he received. Please don't be misguided by positive reviews. read more

Dr. Megha is nice but she is the only doctor here, which means expect to have her assistant do most of the work. I got my braces here because they offered me a deal lower than other very well experienced Orthodontists. While I did end up with nice teeth at the end, I would not choose this same place if I had the chance to do it all over again. The main reason being that it's mostly the associated doing all the work with very little guidance from Mr. Megha. There also seems to be VERY HIGH turnover between the associates. Not sure what the problem is here but I had at least 7-10 different associates work on my teeth during the duration of my 2 years of service here. Sometimes I only saw associates once and some did not seem qualified AT ALL to do the job b/c they would stab me around and take double the time to complete the work. I also asked for a few requests in which I received the answer "we don't do that here" so overall I was not impressed and it's an okay place. You will get the result but you will also be frustrated along that way. read more

Dr. Megha is very nice. She has spent more than enough time to learn and understand all the concerns about my kid, answered all the funny questions of my kids with a lot of patience. appreciate it and thanks a lot. read more

They don't explain you the whole process and result is not what you expected. I specifically told them that I do not want to shave my teeth, and they agreed at consulting. When the invisalign trays came in, they had the calculation of shaving 8 teeth!!! That's not it, they talk over you when you are asking questions, and are super rude. I wouldn't talking like that if I was talking to a client that profits you $7,000. They are also super hard to book, unless you have nothing in life, it's pretty much impossible to book. I'm fairly busy and we go out 7 weeks in advance because we can't get our schedules together. read more

Dr. Megha and her staff are incredibly kind and knowledgeable. They understand that being poked and prodded and having braces in your mouth is not always the most fun thing and strive to make the process streamlined, easy, even enjoyable. My treatment with them was a pleasant one- they explained the timeline upfront and kept me updated at each check-up. The staff took the time to go through paperwork and associated pamphlets (taking care of braces/what not to eat/taking care of retainers, etc.) and give their personal advice, which I found especially helpful. I'm a person that likes to ask questions and have an idea of what I'm getting into, and I felt quite comfortable bringing these up with Dr. Megha & staff- they are very approachable and well-informed about the patient experience. Though the office is currently split between two locations, scheduling was straightforward and I was able to get in when I needed to, even being a university student commuting from another city. Oh, and the facilities and equipment are great! Bonus: the staff takes time to decorate for holidays and make the space a fun one for kids :-) read more

I have been with Orthodontics Excellence since March 2013. While the process is never easy for anyone (broken brackets, broken wire, poking cheeks, cracked retainers and e.g.), I have been receiving great cares and treatment without an exception: * an appointment could be arranged for the very next day or even same day if you need to see the Dr.Anand, to accommodate your schedule; * convenient locations in both Factoria and New Castle; * the staff is kind and helpful during each visit; * most importantly, Dr.Anand is thorough at each stage of the treatment for every patient: customize the treatment plan per individual case; remind of the practices; keep the progress on track and e.g. read more

My dentist referred me here for bite issues. The staff and Dr. Megha are amazing. They did a thorough examination and started the required treatment right away. Couldn't be happier! It took a little while to get used to braces, but they helped me through it. Its getting better now. read more

What a great team of people! Both of my sons (one with autism) got their braces done here and I couldn't be happier. What we loved most? The friendliest staff we know The state of the art equipment A wide variety of options to choose from The prize wheel I can't recommend them enough read more

Both of my children have been patience of Orthodontics Excellence. One has completed treatment and the other is one year in. We have been very happy with the office, treatment, doctor and mostly the staff. The ladies working in the office are very cheerful and helpful. Anytime there is a problem (broken bracket, wire poking cheek, etc.), we are able to get right in. I would highly recommend OE. read more

We went for a consult to their office after recommendation from a friend. The office in Factoria is old and dingy with creaky chairs. Before meeting with the doctor they have you sign a form to wave your HIPPA rights (but do not tell you specifically they are doing that). I never saw a HIPPA form while we were there for a consult. Then they asked us if we have been for a consult to other doctors and what did they say. I didn't tell them much because wanted to see what their own opinion is. The form they have you sign also makes you promise that if the treatment goes beyond the estimated time due to patient non-compliance you will end up paying 50% of the original charge!!! The non-compliance description is pretty thin though, so they potentially can low ball the treatment time and also call whatever non-compliance and charge you 50% more!!! Then we met with Dr Megha. She delivered her diagnosis without considering that the child sitting there maybe shocked, and then tried to brush it up with vague statements. We had to pressure her to make them clear. She then started pulling up various patient charts with their full name and all kinds of information to show us as examples of her work and her patients. In any other setting, this would be a clear violation of HIPPA, but at least I hope those charts we saw were from the patients who had waived their HIPPA rights (without knowing probably). Also, we got an estimate from her for twice the amount of what our friend had gotten for less work on our child's teeth. A parent in the waiting room told me she haggled with the office and got a much reduced price by promising them that she will bring her other children there for braces as well. read more

I had such an incredible experience here- I decided to do Invisalign treatment and I'm so happy with the results! I had ortho Work previously when I was younger but wasn't happy with my smile. With orthodontic excellence, I received the smile I've always wanted with spaces closed and alignment fixed through Invisalign! I'm so happy with my results. read more

Orthodontic Excellence is seriously the best in town without doubt ,highly recommended. I went in thinking only I needed were braces and realized I had a serious under bite and needed jaw surgery. Not knowing what to do I got overwhelmed and nervous. But almost 3 years later and braces are off and surgery is over with. Everyone was so sweet and helped me through the whole process. Jaite is awesome to! One of the best dental assistants I have ever met. Dr.Megha is wonderful never felt pressured during any process and wouldn't give up until we had the best results possible. They always explained everything thoroughly. Thank you so much! Not only for fixing my teeth but for giving me another reason to smile! read more

I love it. The stuff there are really nice and patient. This is my great choice. I live by the office, and sometimes I just stop by without calling them before (but just for some small cases like poky wire), I like talk to them and watching the Nemo and never feel bored. I also like the dentist they refer to me, much better than my previous dentist. read more

Today is my last appointment! When I took off one front tooth I went to 2 orthodontist but I decided not to do the treatment at that time, no one offered me to close the space so I would have to pay for braces and latter an expensive implant. But Dr Chatur told me on my first appointment that it was possible I felt she was very professional and decided to finally put braces on! I love everything about Orthodontic Excellence the doctors and staff are not only professionals but also supper friendly I will miss them all! Thanks Orthodontic Excellence for my new smile! read more

I am a 61 years old patient getting to a great smile! I first came to Orthodontic Excellence in 2010 for my overbite correction and just plain beauty. Who wants old teeth anyway. They have shown me photos of my teeth along with my desired goal. I want to get veneers in my teeth but they were not straight enough. They have worked closely with my dentist and have gracefully put up with me over the entire process of wearing my braces. Constantly encouraged I am almost ready for my front teeth restoration. The change in my bite is amazing! I am very grateful to the doctors for their professional work and for their friendliness. The staff is awesome and welcome you in so many ways (including hot chocolate). I love the Rewards program, contests and prizes. I am going to miss them when I am done. I have to admit I did not think i would get to this point when i started. If you are an older patient fighting against aging, start with your smile! You will not only get functionality and beauty but also meet a great team to embark on your adventure! You can do it! read more

I have really enjoyed my time here. Everyone is relly nice and helpful. It was really easy to get in contact with the office and reschedule if I had to. The service was great and I'd recommend Orthodontic Excellence to anyone. read more

I recommend this orthodontic office hands down. I have been so impressed with the way they've handled my orthodontic care. My teeth look amazing! Always friendly, personable, and quick I actually look forward to my appointments there! You will be happy you chose OE if you decide to :) read more

Easy to schedule and the Doctors and staff here are great! I Would reccomend them to any of my family or friends that are looking for excellent ortho care. read more