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Ortho Mattress

4.6 (62 reviews)
Updated over 3 months ago

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This is Daniel ... thanks again Daniel
Kim H.

Walked into Ortho Mattress in Valencia next to the Home Depot. Daniel was here busy with other customers but still able to guide me to the perfect back sleeper bed. He was east friendly and straight forward. He did not bother us while we were checking out other beds. He did not push or ask a million questions. So we bought the bed we have been looking for and back out the door. Super easy. No hassles.

Aram G.

DO NOT buy an Ortho mattress. I bought a single mattress and had to warranty the mattress twice within 8 months!! They will attempt to deny any warranty claim - even if their source who tests the mattress' integrity, a third party mattress inspector, reports that it is a defective mattress. I experienced this issue twice, and both times, Linda G. in the warranty dept attempted to deny the mattress warranty due to a "faulty" box spring - the box springs and foundation were brand new (the Mattress Inspectors report conveyed box springs and foundations are not the source of the mattress sagging - see picture). Luckily, I had requested a copy of the inspection report and forwarded it to upper management. I had to jump through stressful loops for 90-days on both warranties, to finally have them honor the warranty. Trust me, DO NOT PURCHASE from Ortho: save yourself the time, money, and headache....

Great experience! Cris was very knowledgeable and helpful. Would definitely recommend to friends and family.

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1 year ago

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2 years ago

Awesome customer service by Ariana. Detailed explanation and very patient. Good deal on mattresses.

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2 years ago

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4 years ago

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3 years ago

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7 years ago

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7 years ago

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Jessica , Thank you for your feedback, we appreciate your business.

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7 years ago

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6 years ago

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6 years ago

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6 years ago

Ann was very friendly and helpful!!! She gave us all the information we needed to make the right choice for our new bed!!

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5 years ago

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8 years ago

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7 years ago

I received the best mattress from here, but I received even better service from Tomika!!!

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6 years ago

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Ask the Community - Ortho Mattress

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Ortho Mattress - mattresses - Updated May 2026

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