Brian is the Best! Since the day I met him till finally purchasing my Avocado Mattress. I am stoked…read moreand so happy to make a well informed decision and purchase. He made everything easy and understanding to my knowledge. He gave me great options and thoughts on what I was looking for and what I can get based on my needs. After 2 visits and much debate and research through online and various sources. I knew that I can only trust Brian at Sit N Sleep! He gave me a reason to buy in person, in a world that's driven by online prices. He also gave me the opportunity to keep trying other mattresses while I finally came back to the Avocado mattress I originally came for. After all said and done. He made the transaction super easy, and got me installation with it too! Thank you Brian!! I'll see you in Studio City when I'm ready to buy again! Lol

Overall, this has been one of the worst experiences I have ever had purchasing a mattress. We went…read moreinto the store, selected a mattress valued at several thousand dollars, and financed the purchase with a $500 down payment. At the time of purchase, everything appeared to be completed properly. We received a receipt, were given a delivery date, and had every reason to believe the transaction was finalized. Then, just one day before our scheduled delivery, we were contacted and told that the $500 down payment had not gone through because of a technical issue. This was extremely frustrating and unacceptable. We completed the purchase in good faith, received confirmation of the transaction, and made arrangements based on the delivery date we were given. At no point were we informed that there was a problem with the payment until the last minute. If there was a technical issue with processing the down payment, the responsibility should have been on the company to identify and communicate that problem promptly--not wait until the day before delivery. This lack of communication created unnecessary stress, inconvenience, and uncertainty after we had already committed to spending several thousand dollars with your company. A purchase of this size should come with a much higher level of professionalism, communication, and customer service. Instead, we were left dealing with a problem that was caused by a technical issue on the company's end. This experience has seriously damaged my confidence in the company and has made what should have been a straightforward purchase extremely frustrating.

I visited Bedder Mattress and worked with Sal! He was incredibly knowledgeable. I highly recommend…read morethis place if you're searching for your next mattress. They offer all the brands I was considering and helped me choose my King Koil mattress with confidence.

We purchased a mattress with the two different comfort levels, but when it arrived, it was…read moreextremely hard. We contacted the company right away, and they told us to give it time to break in. We did, but it never became any softer. We then went through the manufacturer, but they were not helpful. Instead, we had to pay an additional fee just to receive a replacement mattress. Unfortunately, the new mattress is just as hard as the first one. Overall, we were very disappointed with the product. Based on our experience, I would not recommend this company. Also heads up - they give free pillows if you post a positive review.

I was looking for a new mattress and Mattress Firm popped up from my Google search. I found a Serta…read moremattress snd called the store in Valencia. I spoke with Corinne who emailed me a quote for a Serta mattress and Sealy Ease adjustable bed-frame. Corrine gave me an awesome price and went in later that afternoon to purchase both. Besides the huge discount, Corinne gave me a sheet set and memory foam pillow and helped me find another matching pillow..... The delivery and installation went smoothly without any problems. After a few nights, my new Serta mattress was very uncomfortable and just too firm. I went back to Mattress Firm and Corinne helped me find a different mattress; making the exchange process extremely easy. I would highly recommend Mattress Firm and especially Corinne who made my purchase experience exceptional. Thank you. Leslie O.

I bought an adjustable base.i did get a better deal here than sit n sleep.then i ask for delivery…read morefee.they said $150.i said ok cause i was getting a deal.then i look at website and it said free delivery.wow he got me.there goes the better deal.

Daniel is the Mattress expert!…read more Daniel was so welcoming and attentive. As soon as I walked in he greeted me and asked how my day was. I loved that I wasn't rushed or pressured to buy. I was definitely unsure to purchase because I wanted the perfect mattress to help my back pain. Daniel was very attentive and he asked me very important questions that I was never asked before like do I wake up with any back or shoulder pain; he also asked me other questions that helped him guide me to the perfect mattress that I was looking for. Let me tell you, I'm so happy to sleep comfortably in an Aireloom mattress I can't be any happier than this! I highly recommend anyone coming to this store and having Daniel help you out! I left so happy! I love my mattress and it has helped me with my lower back back in the mornings. I sleep so comfortably at night with no complaints! Thank you Daniel for making me happy

Dont Buy here! Sales guy gave us a "deal" said it was good anytime - went back a week later -…read moremanager said 'no way' that deal - never even tried to negotiate or make up for sales guy mistake - so we said - adios!

My buddy was in the market for a sectional couch and we stopped at this massive show room furniture…read morestore, they have a variety of options to choose from and friendly staff. We were assisted by Mr. Norlan Castillo who worked with us to make a final decision on a beautiful sectional couch for my buddy's apartment. Good value as Mr. Norlan made every effort possible to get us a great and fair price. Worth a look if you're in the area, quiet, plenty of parking, nice neighborhood.

After two majorly disappointing online couch purchases from Amazon and Bellami, my husband and I…read moredecided to shop in person and walked into Furniture Now and honestly, we were blown away. I came in with a defeated attitude and a long list of things I did not want, but that quickly changed. The salesperson who helped us was amazing. He truly listened, showed us a few options, and then thoughtfully walked us over to couches he personally owns. The moment we sat down, we knew these were next-level comfortable. We ended up choosing a couch from the Essential Collection with gel seats, and it is unreal. The fabric selection process was effortless, and we customized it in the Snow color with the Hilltop pattern no stress, no confusion, just fun. The best part? Zero issues. It's washable! Our custom couch was ready in just two weeks, and it exceeded every expectation. The quality, comfort, and modern organic style feel like something you'd find at a high-end store for a fraction of the price. We loved it so much that we're already planning to buy our next set from Furniture Now. After this experience, we wouldn't shop anywhere else.

We had a wonderful experience working with Bruce at Simply Discount Furniture. He helped us with…read morethe purchase of our entire bedroom set and mattress, and his knowledge, patience, and professionalism made the process easy and enjoyable from start to finish. Bruce took the time to answer all of our questions, explain the differences between the various options, and helped us find pieces that fit both our style and budget. We never felt pressured, and it was clear that he genuinely wanted us to be happy with our purchase. His customer service was outstanding, and he went above and beyond to make sure we felt confident in our decisions. It's hard to find someone who is both knowledgeable and truly cares about their customers, but Bruce is exactly that person. We are extremely happy with our new bedroom furniture and mattress and would highly recommend Bruce and Simply Discount Furniture to anyone looking for quality furniture and excellent service.

Simply Terrible customer service. If you have an issue with your order expect them to blow you off…read more. They act like they don't know who the manager or owner is therefore they can't remedy problems, no one takes responsibility to make it right when they screw up. Our furniture was dropped as they tried to set it up, they wanted us to collect cash (yes cash or Venmo) from the delivery driver for repair costs. Even though we paid Simply for delivery they don't stand behind their folks or products. Buyer beware, no reason to give them your money but if you read this and dare to you will regret it.

It makes me so happy to leave this review. My only hope is that upper management who represent Bobs…read moreFurniture values take this review into serious consideration and acknowledgement that the Stevenson Ranch branch deserves recognition for their amazing customer service. I go in often and every time I am greeted at the door politely and there is someone always making sure I am well taken care of. This is a direct result of the managers and their coaching abilities. This review is for Annette and manny. The times I have dealt with manny have been helpful and enjoyable. Annette is the backbone of this branch. I have never received the level of customer support that I have with Annette. She goes above and beyond to assure every customer is satisfied and their experience is memorable. Annette must walk 3 miles a day in the store as she is always assuring that her team and customers are being helped at all times. Me and my family will solely do business with bobs furniture and only this branch due to Annette and her dedication to satisfaction. Thank you for all your help and making sure myself and families experience was memorable.

My family and I ordered couches from here and were told they would arrive within a month. We were…read morealso told that if they came in early, we would receive a call. It is now Monday, and we found out the couches had already arrived at their store last Friday, but nobody contacted us. To make things worse, one of the couch frames was damaged during shipment. We were told we could either have it repaired or order a replacement, which they said would only take about a week. What doesn't make sense to me is that the original couches took an entire month to arrive, but suddenly a brand-new replacement can arrive within a week. That makes me question how I can be sure I am actually receiving a new couch instead of the damaged one simply being repaired. They also told us that if we chose to keep the damaged couch and have it repaired, we would still have to pay basically full price, with only $50 taken off. For furniture that arrived damaged before we even received it, I do not think $50 off is reasonable. Overall, the lack of communication and the way this situation has been handled has been very frustrating.

Store Review: I give 5 stars to Robi for her exelente customer service. She was so helpful and had…read moremy best interest. She ensured I got what I wanted and offered wonderful tips and suggestions. Sleep Number Review: I recommend you purchase the matress on a trial period and find out if its for you. ALL BASES ARE FINAL SALE. And you have to pay $250 for pickup if you want to return the mattress or exchange it to try another model. If you decide to try another model the sale becomes final!!!!!! All beds are hard and if you go too low on the sleep number then you feel like you sleep on a cheap inflatable mattress (this is a common complaint apparently). So I went from the p6 to the I10 (top of the line) and now I sleep so good its so hard to get out of bed. No more pains or feeling stiff in the morning. I can say I love the mattress

warning! Sounds pretty good that you have a good amount of time to "try out" the mattress right?…read moreWell, add up the $250 delivery fee, plus $250 pick up fee (offered to bring it back ourselves and they said we could not because they take it to an undisclosed location" plus any charges you had from each month you paid for the bed then you're really up a creek. Wish I had not gone here!!!!!

The Furniture Store should be on a list of the best finds in Orange County. Their facility is super…read moreclean and organized with plenty of showroom samples to see the quality of what I wanted in my new home. I did not want to be surprised by ordering something on line that was in my price point to realize upon receiving it that it might be cheap. Tempo Collection took the guess work out of the equation as I could sit on the sectionals and check the functionality of drawers and such. Mary was especially great with helping me find the perfect "Restoration Hardware" look pieces I was hoping for. Now that I've bought the perfect furniture I was looking for I'd have no issues buying something from here from their extensive catalog. Amazing place with affordable prices and top notch service! Thanks for making my new house a home!

Just spend the extra $ and buy something that will last 10 years…read more My furniture after 6 months was already looking back now I'm having to replace it. Saving money always bits you in the ass, by good stuff u only need to buy once's buy junk u going to pay few dollars less but will have to buy every year, you end up spending more stupid me for trusting ppls words.

The entire purchase to delivery was amazing! They were all so kind and coordinated around my…read moreavailability. Up-to-date notifications as to when they will be at your home.

I am so happy with this couch! It's incredibly comfortable and exactly what I was looking for. The…read morecushions are plush but still supportive, and the reclining feature is smooth and easy to use--perfect for relaxing after a long day. Thank you to Alex for the great service!