My wife and I walked into Ortho mattress to look for an adjustable bed. Paul greeted with enthusiasm and sold us on a nice soft adjustable. The delivery and installation was quick but we did not get the 2 memory foam pillows Paul promised us on delivery. We went back to the store where Tom helped us out and promptly handed us the pillows after confirming with the corporate office. We are happy with purchase and would buy again from this store. Thanks guys for the great service. Randy and Wendy read more

Friendly service. Really good discounts. Had a lot of models in stock. Purchased Sunday and delivered the next day.

I bought a mattress that was completely unsupportive. It sunk in like a very used mattress. Probably defective. I have very bad back pain. I strongly do NOT recommend Ortho Mattress. read more

We were looking for an adjustable bed. We live in Woodland Hills but went to the Reagan Library so we stopped by Ortho Mattress in Moorpark. The salesperson that helped us is Tom. He was a pleasure to work with. He had all the answers to our questions, has a great personality, and was really easy to work with. Since this was the first place that we went, of course I thought that there had to be a better deal somewhere else. Well, after 3 other stores, we decided to go back to Ortho because they had the best deal. Even though there was a store closer to us, we decided to go back to the store in Moorpark. Honestly, this was because of the great service that we had received from Tom. When we went back, not only did we work with Tom, but we also got to talk with Paul, who said that he got a great personality instead of looks. I, of course asked him when his personality was being delivered and that Ortho delivery must be faster (which it was). Actually Paul has a great sense of humor and it was great talking with him. The delivery happened right on schedule and the delivery people could not have been nicer. They also took care not to cause any damage to walls, etc., when bring in the new and removing the old. read more

We purchased a mattress and box set from Ortho earlier this week. Paul the sales person was knowledgeable and was willing to deal to sell his product. Product was delivered in a timely manner. All in all a hassle free transaction that was good value for the product and services received. read more

Best mattress shopping experiences of my life at this place, second time in 10 years I have bought from them. Paul is a super nice guy and did not try and over sell me anything, took me right to what he knew was in my price range and fit my needs. He got me out the door in under 45 minutes and made the process enjoyable with great conversation. Highly recommend them for anyone in the market to get a new bed. They will take care of you! read more

We had the best experience mattress shopping at Ortho, mostly because of the knowledgeable and caring manager/salesperson, Andy. He took the time to answer every question, get an idea of our personal requests, mattress comfort, allowed us to try out the mattresses, and to give us a very clear overview of our options, including cost and shipping. We will have three mattresses to buy, and this will be our go-to place for the other two, because we are confident the first one will be perfect for us. read more

We bought a mattress medium soft and it was defected. They changed it right away and brought another one that was also defected. The sample in the store was different with the one that was delivered twice. My husband and I are very angry with the situation and are sleeping uncomfortable. We want our money back. My husband put a stop payment on his credit card. But they just want us to go back and pick something else with more charges. This is what is wrong with their mattress and customer service in the year 2023. read more

What a great mattress shopping experience! I was assisted by Paul, who made this task quick and easy. I had a limited time frame to shop. Paul respected that and did not waste my time. He listened to my needs and guided me to what he felt was the best mattress I could get for my budget. To Management-Paul is personable, efficient, and not pushy. Congratulations on hiring an exemplary salesperson. read more

Paul at the Moorpark Ortho store was very helpful to my wife and I in helping us choose our Tempur-Pedic Pro-Adapt mattress set. He addressed and answered all of our questions and concerns 100%. He's also a super nice guy to work with. Delivery was made on time as promised. Highest Recommendation!! Thanks Paul. read more

Paul was extremely friendly, easy to talk to and knowledgeable about all of their specific products and mattresses/'sleep science' in general. Great selections and prices, speedy delivery and a fun experience. read more

We went in looking for a new mattress and walked out with a great mattress at a great price! The guy who helped us was so knowledgeable and definitely helped us pick out the perfect mattress. I highly recommend them to everyone. Also the show room was clean and well kept and easy to walk around in. read more

Went to sit and sleep to get information and prices on a new mattress. They were not helpful at ALL. So I decided to try Ortho in Moorpark. Walked in and greeted at the door with a friendly smile by Paul. He was very helpful, patient, knowledgeable, and not pushy. I ended up purchasing my mattress and box spring from him. Such a great experience I will definitely be referring family and friends. read more

Thank you Ortho Mattress, specifically Hank and Paul, for making our mattress purchase an absolute dream (no pun intended). Y'all were incredibly helpful, knowledgeable, and sweet -- made my husband and I feel very comfortable. We would definitely recommend coming here for all of your mattress needs! 100 day exchange policy? Need I say more? Thanks again, guys! read more

Needed a new bed to help me rid my persistent lower back pain that wasn't getting better after spending a small fortune on a chiropractor. Needed it to be extra firm but also comfortable to my joint pressure points, and it needed to be affordable. Wow, am I glad I walked into this mattress store. I had found a mattress similar to a great bed I slept on one night, the Tuesday before Thanksgiving. That was a Simmons Beauty Rest and it was very firm, but the surface felt very comfortable on my pressure points around my shoulders, elbows, and hips when I turned on my sides. I found a current model, and found a great price on the web for it. Then I went into the store. Chad showed me the bed I was looking for, but he also showed me an alternative bed, with more coils along the mid section of the bed, for extra support, and it was more comfortable and firm at the same time. It would cost me more, but I could feel the value. I laid on the two different beds I was considering for a long time on each bed. I wanted to see how it felt after the first initial contact, and so I read a book on my Note 4 phone while I seriously tried out each mattress. Chad agreed to match the price of the Beauty Rest bed I found for a lower price on the web, but I really wanted the The Lansdowne Extra Firm from Ortho's Reserve Collection. However that bed was over a grand more. We negotiated, and I got my Lansdowne for a price Iower than what they were asking, but more than I initially asked to pay. We made a deal, and I am very happy with my bed and glad Chad was knowledgeable about the construction of the beds I looked at, and could tell me the distinctive characteristics of the different beds, so I could make an informed decision. Not everyone is going to want an extra firm bed with a soft latex surface to pamper their pressure points, and extra coils to give extra firm support to the back, hips, and upper thighs. But if you know what you're looking for in terms of performance from a bed, Chad can help you find it. Got my bed delivered in two days, only because the day after I bought it was a Sunday. I love my new bed and so does my man! Sweet dreams. read more

If you are reading this because you are unsure, just go here. We went to four other mattress shops in Ventura County looking for a new mattress. We went to Sit & Sleep, The Sleep Shoppe, and two others. We stopped at the Ortho location in Moorpark on a whim, didn't even realize it was there (or that it would be that easy to get to) and we are glad we did. Paul (salesman) wasn't pushy AT ALL! The salesmen at the other stores pushed us to tell them our budget, then picked mattresses right at or above our budget. Paul just wanted to know what kind we liked and what we wanted. We tried a bunch out without looking at the prices, just based on us telling him what we liked about our old mattress and what we might like in a new one, and found out the most comfortable one for us was about $100 UNDER our budget, and more than $300 less than the other stores cheapest ones. With the other shops, if you didn't want the astronaut foam or the bed that does your taxes for you, they treated you like you were nothing special. We got the cliche used car salesman vibe at those places. Guys lurking around, desperate to sell you a $2,000 mattress with the "premium premium plus gold package." Paul was friendly and polite enough that it was easy to remember his name. We really felt like it was zero pressure. There may have been other customers while we were there but we wouldn't have known with how attentive and "on it" Paul was. He never told us what was "the right bed" or what we "are supposed to like." All he cared about was that we got a good mattress that we would like and would get good rest on. If you're on a budget like we were, go here. Even if you aren't on a budget, still go here. Their warranty is legit. Their deals are legit. Their products are legit. And their customer service was amazing. If we need another bed, we have no doubt where we are going. Plus they have snacks and drinks. (: read more

Go see Paul! I just bought a mattress and am so thankful. He was able to get me the right financing and helped me select an awesome mattress!! Thanks Paul read more

So we bought a mattress from them about six months ago. We ordered a Cal King Ortho mattress and box spring set. Realized recently our mattress isn't a Cal King but four inches smaller in width. Found out when we bought a new bed frame, for a Cal King, and it didn't fit. Mattress does say Cal King, but in marker and we have measured it and in fact it is smaller then a regular Cal King. Tried calling them about this but got the run around. I feel they gave us some custom mattress that was returned and charged us for a Cal King. Didn't like it when I called there head quarters I was blown off. The store is nice and salesmen are good but I know we got the wrong product. read more

A great experience here. Hank was great to work with, not pushy at all and genuine. We were in and out in 30 min with a new bed and have been sleeping so well! read more

Paul was easy to do business with and took good care of me insuring I chose the right mattress.

Great customer service and expertise. Paul was very patient and no pressure. Lots of options to choose from. We shopped around and got easily the best deal here! read more

Great selection of mattresses! David was really helpful and let us feel comfortable and tried to match us to the right mattress. We never felt rushed. Definitely not pushy. It was a pleasant conversation of mattresses and he explained what all the mattresses were made of and Warranties. read more

Paul was an excellent source of help and mattress wisdom! Took my daughter to buy a mattress today and he completely understood what we were looking for, and did not push us to buy a more expensive mattress just to make numbers! i would highly recommend going to see Paul to buy a mattress at this Ortho location. They may not have the "CHEAP" mattresses but they have a large variety of mattresses brands and price ranges. We decided to purchase an Ortho brand both from the standpoint of quality and price. Paul is an informative person who enjoys educating people on mattresses who also happens to sell mattresses. He didn't over sell, he educated. Paula read more

Everyone was great at the store but our daughter says the mattress hurts her back. The store referred us to their warranty people. Just a voicemail every time I call and no return calls. I only gave 2 stars because the salespeople were very helpful. read more

I enjoyed my experience with Ortho Mattress in Moorpark. Chad was knowledgeable, listened to my needs and provided exactly what I wanted within my budget. The location has a great selection of mattresses and excellent hours for those of us who can't easily shop during the day. read more

Ortho Mattress - Chad! - Furniture Stores Near Me - Moorpark, California

Paul was great from the minute we walked into the store and took excellent care to show us all of the mattresses and styles we were looking for. He made us feel like we had known him for years. We are very happy with our purchase and will definitely recommend this store to others. Thank you Paul, for being such a wonderful Representative for the company, you are at the top of the scale for being so personable and making Michael and I feel so welcomed. We hope Ortho Mattress recognizes your value to the business. Take care and we hope to see you around Simi Valley. read more

My husband and I recently needed a new bed set as our sleep number was too old. We naturally thought to get another sleep number but quickly discovered the price difference between them and both foam and spring beds. We went to a few stores before finding Ortho Mattress. We met with Paul and he is outstanding. He took his time with us and while it may sound funny, he really knows sleep science and loves it! We were educated and not pressured at all. When we were leaving the only thing he asked us to do was to let him know if we were leaving with what we wanted to accomplish. Needless to say we went back the next day and bought a bed from him. He is salt of the earth and really enjoys people. We will DEFINITELY go back to him and refer others to him again and again. Thanks Ortho for hiring great sales people ;). read more

Paul was amazing. He helped us solve a problem: sleep. We got helped got a great deal and we've never slept better. thanks Paul

This is a quiet no frills store that offers exactly what they advertise, mattresses. I anticipated wandering around until I found a bed that fit in my price range but the employee there Paul ended up giving us a tour of different styles of mattresses in varying price ranges. Both my husband and I agreed on something that I think surprised both of us! Very happy with the service and really looking forward to the delivery of our new mattress!! read more

My husband and I were looking for a mattress and we decided to go to two companies, Ortho Mattress in Moorpark and Sit N Sleep in Woodland Hills for comparison. We were impressed with Hank who knew what he was talking about- described the choices (soft, medium, firm and extra firm). We chose the firm mattress with just "the bells"- massage and incline/recline (not with the bells and whistles). He was respectful, kind and provided excellent customer service to us (giving me answers to my inquisitive questions) Because of these, I made the decision to stick with Ortho. Sit N Sleep was far from my mind. Delivery of mattress was a no-hassle. The installers were focused on their work. I recommend Hank to anyone. The mattress we got was as described and more importantly we have healthy backs. Enjoying our mattress every day. read more

Finally bought a new mattress just before going away for grad school. My previous mattress was awful but I was hesitant to get a new one because I hate pushy salesmen and I know big purchases like a mattress house the pushiest of them. However, after going to Ortho Mattress in Moorpark, my opinion of that changed. Paul was extremely helpful, patient, genuine and the furthest thing from pushy. He took his time to understand what I wanted before throwing me into a world of mattresses I couldn't afford on a student's budget. He accounted for my budget and was honest when there were mattresses he thought I'd like that were close to that price point. After a good sales experience, I walked away with a brand new bed that day and it was quickly/easily shipped to my new home away from home. Definitely giving 5 stars and would highly recommend! read more

Paul was absolutely amazing! Not only was extremely knowledgeable, he was incredibly patient. He was able to explain every aspect about the mattresses and the differences between them. I ended up purchasing 3 mattresses from Paul. I would recommend him to anybody and everybody! Thank you, Paul! read more

Paul was awesome! We went in hoping to find a bigger mattresses and he knew exactly what to do. He was very friendly, knowledgeable and we ended up with a great deal. Overall it was a pleasant experience and I will definitely be an Ortho customer for life. read more

MIGUEL was very knowledgeable regarding all the mattresses at Ortho. He had us try all the different companies so we could narrow it down on what were looking for (comfort for the both of us). We weren't planning on buying today but Miguel worked with us on price. He even called his boss so we could get even a better deal. The long story short....the boss didn't go for it but we bought it anyways.....Go see MIGUEL if you ever need a new bed mattress...he is the best and will always try to give you the best deal for your budget. Thank you so very much for everything! ** We ended up getting a Sterns and Foster read more

Thank you Paul!! Just bought a new mattress yesterday. Paul was great!! I'm pretty picky and always ask a thousand questions. I don't like when I'm pushed to buy something or rushed. Paul was great... he was extremely knowledgeable about each brand of mattress and how they were constructed and where they were made. He just answered every question I had. I even asked on each mattress that I looked out what year it was made ... he answered every question I had. Great store ... it was huge compared to other mattress store I've been too. They gave me great deal and free delivery. I'm excited for new mattress. I usually do complaints for yelp. When service is great... it's important for us Yelpers to write positive reviews when deserved. So ... I'm happy to say I had a great sales experience here. This is my second time purchasing from ortho. Love first mattress we bought hoping we will be really happy with this mattress too. read more

Shopped around for a mattress & met Chad. Very knowledge, extremely helpful & after checking a couple of other places we came back to the best value & best service. Go see Chad!!! read more

My wife and I purchased a pillow top mattress at this location during the Labor Day sale. Miguel was attentive, very knowledgable, and extremely helpful with all questions and finding what mattress best fit our needs! I would suggest this location and Miguel's expertise to anyone! read more

Really nice store. We had a salesman that seemed to know what he was talking about. Really good selection, which was a noticeable difference from smaller mattress stores. The big selection let us test out all ranges and really figure out what we liked. They have a great warranty and all of the mattresses have brands that you will actually recognize. Only con is that they were a little pricier than some smaller stores, but if you want quality and don't want to waste your time or worry, then you should definitely go here. (No, I am not related to anyone there. Just giving my honest review after going to 3 local stores and a bunch all over the county and LA last year.) read more

Awesome experience working with Ortho Mattress! Miguel is the person to go to! He helped me buy an extra long twin size gel memoryfoam mattress that was not even on the sales floor. The mattress is heaven. I am a very light sleeper (so light that if someone walks by my bed I wake up) and with this mattress I was able to get several consecutive nights of absolutely uninterrupted sleep with this bed. Buy a mattress from Ortho Mattress and ASK FOR MIGUEL! He'll get you a great deal. read more

Don't ever buy a mattress from here. I got one from here and 3 months later the mattress has a dent in it about 2 inches deep 6 inches wide. They wouldn't cover it under warranty because a minor soda spill. They suck ass and have horrible mattress, NEVER BUY FROM THEM read more