Raf is a great sale's person - not too pushy, informative, and patient! My husband and I have been in dire need of a new mattress because our backs and necks have been suffering! Raf asked how we sleep (on your back, side, etc.,), and asked about our desired level of firmness. He used that to guide the options he showed us. My husband and I returned a half hour later with our in-laws, and we both ended up getting new mattresses. They'll be delivered later today! My husband's has purchased mattresses here before and have always been happy. Note: There's a 4th of July sale going on right now, so take advantage! read more

Ortho Mattress - Mattresses Near Me - Granada Hills, California

We have been buying mattresses here for at least the 10 years. Every time we have shopped here the salesperson was patient, knowledgeable and never pushy. Today was no exception with Raf who was a doll. He made us feel so welcomed, too. I would definitely recommend shopping here for a new mattress! read more

I'll just start by saying what everyone else says. Raf is by far one of the best sales reps we ever met. We came in for the July sales event. Got there early before the crowds. Raf was pleasant and funny. And boy was he knowledgeable about all things mattress. Before we even sat by on a mattress he showed open displays of the inside construction. I was amazed how well built they are. Then of course it was the lay down and feel the comfort. All the whole while RAF answered our questions easily. We bought the mattress and pillows that we found fit our comfort zone. The delivery was flawless and we enjoyed the first nights sleep. Kudos to Raf for making it a stress free and fun time sale. read more

We had a great experience at Ortho Mattress. I went there to help my mom pick out a new mattress and Raf was knowledgeable, patient, and friendly. My mom is very happy with her purchase. Highly recommend going to Ortho in Chatsworth if you need a new mattress. read more

My wife and I stopped by this mattress store after I went next door to get my sunglasses fixed. We are in the market on getting a new mattress so it was just convenient that we were next door. I parked across the street at the plaza where Starbucks and FedEx is at. When we walked into the store, Travis greeted us and he was very knowledgeable which we found was helpful. He let us try laying down on different mattresses to see which one we like. He also give us hints and little detail that we found was helpful. He answered all the questions I had and also give recommendations on where to buy certain stuff that would have a better price. They also had a mattress that is similar to the one at The White House and it's really expensive, almost like buying a car (pre covid price) read more

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Best experience I've had buying a mattress EVER! Thank you to Raf for explaining in great detail all the features of the mattresses and for giving me snacks. Can't wait for delivery tomorrow. :] read more

Raf was very helpful!! Helped us find what we were looking for and made the buying experience a comfortable environment.

Raf was patient, knowledgeable, and very easy to work with. We are so happy with the deal we got and the product. Hats off to Raf for helping us out. read more

The manager was very attentive to our concerns. We purchased the best mattress for us and we are sleeping so much better

Raf was the best! He worked with me and was very knowledgeable! Very kind man. He took his time to explain the difference of the mattress I was looking for. I recommend visiting this store and asking for Raf! Excellent service! read more

Raf was super helpful. We were in and out in no time with 3 new mattresses and some extra discounts. Very happy with our experience.

Raf was very helpful and customer oriented. He answered all my questions and I really enjoyed coming into this store

Great friendly experience, Raf was very knowledgeable and patient answering our questions. Highly recommended, extremely happy with our new mattress! read more

Raf was great and very helpful. We are excited with our mattress. The pricing on everything is fair.

I was in dire need of a new mattress And luckily I found Daniel at Ortho Mattress who saved the day. I don't know anything about mattresses all I know is that I needed a new bed that was comfortable and could last me a long time. Daniel has so much product knowledge and explained the differences on the mattresses I liked. He is so down to earth and professional, I did not feel at all that he was trying to upsale me but he was more concerned about meeting my needs on finding my perfect mattress. I LOVE MY BED! I feel like it supports my lower back and I have no back pain, my mattress is so comfortable I'm extremely satisfied with my purchase. Daniel Thank you for your professionalism and for genuinely helping me to get my perfect mattress. read more

Tamika is so incredible! We were kind of just browsing around, not really set on purchasing that day... She was so full of knowledge and understood exactly what we were looking for without being pushy or salesy at all. We ended up finding the perfect new mattress for us with the BEST PILLOWS. Seriously like sleeping on a cloud. They should just have a set on every bed. There's a medium-sized shared lot out back with free parking that we had no trouble accessing or finding a spot in. We found a mattress, paid, and got same day delivery. Ridiculously easy and fast! Thanks, Ortho Mattress! The holidays are a lot more jolly with our new bed. :) read more

RAF was very helpful: husband likes it firm and I like it soft. We found the perfect mattress within our budget.

Raf was extremely helpful and courteous and very knowledgeable about the various mattresses and comfort. He has a wonderful personality that made the shopping experience enjoyable. The price is very reasonable. read more

Raf was great. Showed a lot of knowledge and all the possible mattresses options. Very happy with the service. The meditation music is awesome.... read more

Ethan was great, with knowledge and help concerning picking out the right mattress for us. In addition, the delivery people were very nice, timely and kept us fully apprised of when they'd be showing up. A great buying experience with the product and the service....very rare these days. I'm glad that some companies still know how to operate in a professional way read more

Just purchased a mattress and box spring set from this store. Sales associate Daniel was very helpful and knowledgeable about the products on the showroom floor. Greeted quickly. Great customer service. Very Professional. Clean showroom. Highly Recommended. Come here if you are interested in how you could have a NEW Better Sleep! read more

Raf was great salesman. He took his time going over the options for each mattress. I will definitely recommend anyone to give him a shot.

The store had plenty of different options of mattresses to pick and Raf was very helpful in deciding which mattress was the right fit. Raf was also very friendly and easy to talk to and made the mattress purchase very easy! Would definitely recommend anyone to visit the store for a mattress read more

Raf is very knowledgeable and helped us choose a great mattress for our needs, we went to shop around a bit and found ourselves right back here making the purchase because Raf got it right the first time around! If you need a new mattress, I recommend coming here to see Raf. read more

I purchased an airloom mattress today and RAF was extremely helpful and patient while I decided on the right mattress for my body. Thank you RAF. read more

Great service! The Sales rep was very pleasant to work with. We bought 3 mattresses for a great price,

Raf Ramos was a very amazing and good helper. Raf was very honest about all the information.We went in only for one bed and came out with two. He let me know what was the better option and explained everything clearly. read more

We purchased a twin mattress back in January and our situation warranted where we needed another twin mattress but this time with a frame and a box. Raf helped us the first time and we were very pleased with his service that we are back again! Would definitely recommend Raf. He is knowledgeable about the products and very helpful! read more

Raf was so helpful and knowledgeable, our experience was a pleasure. We shopped at 4 different mattress stores and decided to come back to Ortho Granada Hill to buy from Raf as he was the most knowledgeable and the mattress was the most comfortable. read more

RAF was very helpful and explained how everything worked. Also took time to answer all questions. Very polite and not pushy at all. Recommend going to the Granada hills ortho mattress and ask read more

I came in with my 95-y/o godfather (who's very particular) and mom to purchase a new mattress for him. Ethan was sooo helpful and friendly! What I thought was going to be a long process turned out to be a short and friendly one! He was also super patient with my godfather, who's really picky. LOL read more

I came to this store to purchase my mattress and my mom's and I found the process to be clear and easy! Travis has been really friendly and has always answered our questions no matter how much we asked (haha mattress shopping can be stressful if you dont know what you're looking for!). Travis made my experience in the store pleasant! I like how he wasn't pushy but was quick to help me if I have any questions or am ready to purchase. I highly recommend this store and ask for Travis!!! read more

Great experience finding a mattress. Raf was very helpful explaining the differences of each mattress to help me find one that works best for me. read more

Raff, he is the best in the west. Very honest and funny. He gave us the best deal that we couldn't get anywhere else.

Raf was very quick and helpful, on purchasing my mattresses and was able to be in and out within 30 minutes.

Raff is a great salesman. I spent a lot of money. He was very knowledgeable and helpful.

Raf was very helpful when I made my purchase. He listened to my needs and found the best mattress for me.

Was told that you have to replace your mattress every 3 months by one of the associates here. He had an overall smug attitude and claimed he was the manager of all the ortho stores in LA, but when I called back to speak with someone else, found out he was not at all. read more

Love this store! I just purchased a luxury ultra plush pillow top and super happy with it. Travis was extremely helpful and I will be coming back to this store to buy another bed for my guest room soon. I highly recommend buying your bed here. read more

Came in on Sunday, Dan was super helpful and quick. Answered all questions between the different brands and technology involved. In and out in less than 30 mins. read more