We visited several mattress stores and we're surprised by the pricing differences. We stopped by Ortho mattress and met Carmen. She was very knowledgeable about the different brands and quality that goes into an ortho mattress. We found one that was really reasonably priced and we fell in love with it. We went by the next day to lay on it again and decided it was the one. Carmen is great and knows everything about Ortho mattresses we love that they're USA made in Arizona. We're not getting any off smell or anything out of it ,so glad we found Ortho mattress! read more

Ortho Mattress - Furniture Stores Near Me - Goleta, California

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I was visiting the area but was in need of a new mattress and had some time to shop. Went in to look specifically at their Aireloom options and they had quite a few, but Carmen also took the time to show me other brands of similar quality. Actually found the Aireloom I wanted to see on display and since Carmen/Andy offered a fair price the deal was done! Carmen coordinated the LA delivery, followed-up to insure everything was to my liking and basically made everything really easy. Good selection and great service...don't hesitate to check them out. read more

There was only one person in the store and there were 3 potential customers. Get help especially on weekends

Spent like 4 grand on a mattress. Was sunk in on both sides within a year, and we are not big people. Bought a Casper instead

My husband and I purchased a mattress from Ortho. The store is located in Goleta and has quite a lot of beds to choose from.. They were having a sale which made the decision even easier, along with free delivery and a great customer satisfaction addition with the purchase. Andy , who manages this store along with the other various locations was also helpful to us . We had a slight problem with the mattress just about 10 days after it was delivered and were quite happy with the customer service, Linda, and the speedy remedy of the situation. I would not hesitate to purchase from Ortho in the future. read more

I was in dire need of a new mattress. I had no idea where to start. So I did what most people do and tapped into my friends and family. Once I heard about Carmen at Ortho Mattress from two people, I went for it! Boy were they right. Carmen was very kind, friendly, and highly knowledgeable while maintaining utmost professionalism. She answered all my questions, made recommendations, was very patient with me and even let me lay on a few mattresses before choosing the winner. It felt so comfortable working with her and now I am a very satisfied customer. If you're in the market for a mattress, go see Carmen! You won't be disappointed!!!! P.S. I got the Aireloom read more

I had a good experience at Ortho Mattress because of their manager Carmen. She helped me with my every need and concern and even went the extra step to fix my order that got messed up to ease my stress. She was so kind and welcoming on the phone as well which convinced me to go to Ortho Mattress in the first place. All around great experience and customer service and made my upcoming move easier. read more

Good place to buy a mattress. This is actually the third mattress we've purchased from them. They have a great selection. The biggest thing the store has going for it is Carmen and her manager. I worked with Carmen on selecting my mattress. She was very patient, very knowledgable and personable. There was a delivery mixup and the wrong mattress got delivered. Carmen worked diligently with her manager to expediently rectify the problem and went above and beyond by offering pillows and sheets to make up for the inconvenience. This process took awhile, but she persisted and was great throughout. Communication was excellent. Super satisfied with the bed. No more waking up to a sore back. read more

I went to five different stores. I found the best price on a mattress I'm happy with (I'm picky). Excellent customer service from a guy named Andy. read more

Just got my second mattress set from ortho delivered in last week. These guys are always the best with their prices and delivery. Andy helped me out again with a great deal for a returning customer. Even in the rain the delivery guys were right on time. read more

Mike was so helpful, informative, and friendly. Definitely works with you in selecting the best bed!

We got the pleasure of meeting the sales floor manager Mr. Amir and he did not stop till he found us the perfect mattress. He made sure we were absolutely positive we had found the right one and gave us a great deal too. The cherry on top for us was how he did not mind my two little monkeys trying out every bed in the store lol in fact he encouraged them to do so ^-^ If your looking for a mattress, want the best customer service, best price in town (and learn a thing or two about your next bed in the process) you have to check this place out! This place is one of the few places that looked past our age and treated us like if we were returning customers.(we were first timers to this place) read more

Mike was extremely helpful in our search for a new mattress and gave us a deal on the one we chose. He was friendly, easy to talk to and honest which we appreciated! Thanks again! read more

I purchased a mattress from the Ortho Goleta location by phone on Tuesday, and they assured me they would deliver it to Goleta on Wednesday. At 6:00 pm, I called to ask if it was coming, and they said yes, it was on the truck and would get there by 7:30 pm. It never came. The next morning, they said that they had no deliveries going out on Thursday, so it couldn't be delivered until Friday. I canceled the order and called Mattress Mike's, which is also in Goleta. Mattress Mike's helped me find an equivalent mattress ($200 less because they packaged it with the box spring and picked up the sales tax for Labor Day weekend) and delivered it THAT DAY! I was so grateful after what I went through with Ortho. read more

If you're in the area and you need a mattress, I HIGHLY recommend coming here and speaking with Chris because he'll give you literally the best deals. He was super accommodating and gave me the best advice for what I was looking for. I'm an incredibly picky person and told him that I was looking for a mattress to invest in. I told Chris my budget was between $600-800, and he showed me a bunch of mattresses that were all really comfortable. But I ended up really liking one that my boyfriend also liked, but it was way out of my price range. I guess Chris knew this because he offered the mattress for $800 plus the $20 recycling fee. Ofc I took the offer because it was a really expensive mattress and I wouldn't be able to get a better deal for the same quality. TLDR Come here and talk to Chris bc he knows what he's doing and he'll hook u up read more

NEVER go here. Seriously. Unless you like your price range being assumed for you and being berated for not being able to transport your own mattress out of the store, don't go here. No, Ortho Mattress, I don't know anyone with a truck or SUV who can drive my mattress set home for me. Your store is smack dab in the middle of a place where 90% of people drive compact cars - is my lack of UHaul-driving friends really so unbelievable? Do yourself a favor and go down Hollister a bit more until you get to Mattress Mike's. More than one person works there, and they do free student delivery (AND same day delivery!) in the area. Oh, and PS to the manager - your ads for no sales tax on Labor Day weekend are splashed everywhere. Don't think I didn't notice you sneaking that into the quotes you gave me. read more

Notice the number of 5 star reviews all mentioning "Chris." Does that sound authentic to you? Sounds like somebody got a bunch of friends and associates to fill out yelp reviews for them. We spent $2k on a bed with a motorized back. Once it was installed, and we had some problems with the remote, the store offered ZERO help. I could not even hire someone to come out and assist me with it! Beware. read more

This review is for Mike, one of the sales associated that works here. I just have to say I have never experienced someone who took so much time and patience to help out my mom and I in what was a very difficult bed-buying experience. He helped us with absolutely everything we needed, and even when we were probably annoying, he still did everything with a smile and was always nice. He explained to us every little detail about what we were getting into and it was obvious he knew what he was talking about. Thanks again, Mike, for all your help, you were a life-saver! read more

We found the perfect mattress and received a fast and friendly service by Mike! Go there if you are looking for great prices for comfy mattresses. read more

We will be return customers! Mike was a fantastic guy to learn from. I hesitate to call him a "salesman" because he speaks the truth and knows what is best for your family without any pressure. He simply knows all the mattresses inside and out. We weren't planning on buying today and left and sat in the parking lot by Lily's. We went back in and made our purchase. There was zero pressure and we were so happy with all the info presented in a professional matter we felt we should just go back in and bite the bullet on the current sale. Will be returning soon for a mattress for our daughter. That to me is the sign of a good business, when I want to return... Thank you to the Ortho team, especially Mike. See you soon. read more

Excellent matress with highly competitive prices. The staff was friendly, patient, and informative. I told them I was on a tight budget as a new graduate student but that I needed something durable. Their recommendations were spot on and the experience was a breeze. read more

Love this store! Chris was beyond helpful and answered all of my questions. He worked with me to find a mattress that not only worked best for my body but my budget as well. He made the whole process easy and fun. I'm usually clueless about these things but I left the store feeling knowledgeable and excited to make this purchase. Thank you, Chris for being great and helping me out! read more

Diane was very friendly. She was kind, patient, and she got me out of the store in no time. Very comfortable with my adjustable tempur-pedic. Thank you Diane and Ortho! read more

Hadn't bought a mattress in 7 years, and with this being only the second mattress I've ever bought, I knew almost nothing about what I was doing. Mike was super friendly and was very patient with our kids jumping on every bed in the place. Even after looking at another store, we realize that this place had a great value. Only thing that could give it 5 stars is to freshen up the asthetics of the store. It's basically just a large room with beds. Nothing else. But they have a great inventory, which is more than I can say for some stores I looked at who only had a few mattresses. Mike must have 25 different beds on the showroom floor. read more

Dishonest business practices. I paid $2350 for a new mattress, frame and boxspring. Not only did this location deliver wrong product, they did not deliver the frame and would not correct their mistake. I will never buy from this location again! read more

Great service! I was working with the manager and he was so nice and explained all of the mattress systems very clearly. I would buy a mattress from them again in a heartbeat! read more

So incredibly helpful! They are very patient and welcoming to students-which was perfect because I was buying my first mattress. Also, I really appreciated the lower prices they offer because they know most of their customers are students. I'm not going to need a new mattress for a while because of them, but have already recommended them to several friends. read more

Anyone who does NOT ask for Mike AND mattress shop at Ortho on Stork has lost their mind! Just bought an Ortho Calm Breeze Avant and can barely wait for delivery. Quality customer service brought me BACK after looking all over Goleta and Santa Barbara! MUST BUY HERE! read more

As soon as I walked into the store, I was attended by one of the friendliest salesman, Chris. He answered all my questions and gave great suggestions. He was able to give me a mattress that fits my needs and wasn't pushy. It was a great experience over all. I personally hate walking into stores with active salesman but Chris made it feel as if I was getting help from a friend instead of an employee. The store is very convenient, maintained nicely, and the prices are fair. I would advise anyone to visit this store for a mattress. read more

Mike is awesome! He is very knowledgeable and helpful trying to find the bed that truly fits our needs! So happy we came here to find out new mattress read more

I am updating this because Leti Valdez was able to help me out and get my warranty honored. She was good to work with and helpful.

I got a fantastic mattress here and the salesman gave me a really great deal. They had an ample selection with a lot of variations in price. The people working there were very helpful and friendly and made shopping there a good experience overall. Their service was great, fast, and they made it really easy to get what i needed. Also the quality of the mattress I bought is amazing and I've been sleeping better than God during a genocide. read more

Great experience! Despite showing up very close to closing time, Mike was incredibly helpful with a humorous personality. Sounds weird to say, but I had a entertaining experience purchasing a mattress. Enjoy the service and your new bed when you come by! read more

We bought a mattress about a year and a half ago for around $3000. They assured us it would not end up with a body imprints like our last one had. Well, within a year, we have two valleys where we lie (we aren't overweight people). My back aches and I have headaches each morning when I wake up. We called the store and they were very very unhelpful. They told us we had to pay $65 to have someone come out to evaluate the mattress with no guarantee they would do anything to help if the evaluator didn't think it was bad enough. So disappointed. I agree with the other reviewer, with every 5 star review raving about "Chris", it's likely they are fake. read more

Came here a while back with my family to shop for a mattress for my brother's new apartment. The salesman Mike was super helpful, and seemed really knowledgeable on mattresses and bed quality in general. We felt like he was looking out for us and was trying to find us something affordable and realistic for our price range, rather than trying to sell us on something we don't need. Would highly recommend visiting him for mattress advice. Perfect place to go if you are looking for a new bed for a college student! read more

Mike is amazing , even when the computer wasn't working he never got frustrated and accommodated us with great ease

Mike is amazing for his knowledge & people skills. He didn't pressure us to purchase a product but after our second time into the store we had the information we needed to make a sound decision. He is accommodating for helping to determine which options will work best for your sleeping habits. Can't thank Mike enough! read more

Mike was a big help. Just moved to town, needed something to suite my style of sleep and out the door I was. He made things very easy and would do business again. read more

Great selection and prices! And Mike was very knowledgable! I went to a few other places in town, and most of the sales people knew surprisingly little about mattresses! read more

We bought a mattress last week from Mike Shaw. We weren't sure about all the possible features and options, and what was the best value for the 'guest room' purpose we needed the bed for. Mike took the time to explain all the different mattress types, mattress 'construction' options, I.e., coils, frames, etc., and the different price points to consider for the use we anticipated. Mike explained everything clearly, without any sales pressure at all. The whole experience was very comfortable and everything was wrapped up within half an hour! read more