"The receptionists, Alondra and Fadhila, were incredibly friendly and welcoming from the moment I…read morewalked in. Both made the whole experience smooth and stress-free." "Very professional and organized. The receptionists handled my appointment quickly and answered all my questions clearly." "Excellent customer service! The receptionist was polite, patient, and genuinely helpful." "I really appreciated how warm and accommodating the front desk staff were. Great first impression!"

They do not help with your pain at all. They keep making you come in every month just to get a…read morerefill on your meds. I keep getting passed around by dr and np I haven't seen the same dr twice. Not to mention it takes them 3 months to get my mri right so I can get it done. Then it takes them over a week to get back to you when you leave messages . I don't feel like this place is a good fit

I've had less than satisfying experiences at numerous pain clinics over the years as I suffer from…read morea chronic, non operable condition that keeps me in constant, unrelenting pain. I'm so glad I finally found the Pain Clinic of Southern Arizona as they have truly helped me to at least partially curb my pain without subjecting me to some of the intrusions other pain clinics impose. Due to the current political atmosphere surrounding pain medications I understand the necessity of frequent appointments and month to month prescriptions (as opposed to 90 day supplies). Like all pain clinics you are randomly selected to supply a urine specimen to prove you are taking your meds (unfortunately, as opposed to selling them). The staff and professionals are always friendly and appear to genuinely care about your condition. I've never had to wait very long beyond my scheduled appointment time before being called in to the exam room. Unlike some clinics they have never pulled any of the unethical practices other clinics do such as treating my pain for a few months and then saying its time to wean off pain medication altogether while offering no alternative to management. In fact, they have frequently offered to increase the dosage of my meds without my even asking. I cannot guarantee everyone will have the same positive experience here as each patient presents their unique set of circumstances and unfortunately there are many out there seeking these meds for both abuse and profit. As for myself, all I can say is that the Pain Center of Southern Arizona has definitely changed my life for the better.

Do not go here for pain management. I saw Dr. Martin. First he is a trash so called pain…read morespecialist. I'm a sickle cell patient and immediately just want to take me off my medication regimen that has been working for years. He ended up discharging me from the clinic after he did that I had a life threatening situation occur for being under treated so I went to the ER and they were puzzled why I was discharged from the practice with my long history of a genetic disorder. I will be filing litigation not only against this practice but so called Dr. Martin for malpractice. Please do not attend this please especially if you have sickle cell.

I see Mr Ken Judkin's, PA. He has been my physician for a few years and this past year moved to…read moreNorthwestern, so I followed. Mr. Judkin's is a very thorough provider he listens carefully to ones concern's and runs testing as needed. He was able to diagnose a condition previously missed by other providers. He has made a tremendous difference in my life. I lost nearly all my coordination in my hands and he convinced me to start painting (I had never picked up a brush my whole life). It was truly a Godsend, I enjoyed it and was often able to work through pain. There definitely isn't a magic bullet, but he has been able with traditional medications and shots and unconventional treatments like paint that has really helped. I'm still in a lot of pain, but my overall health considerably better. If you're looking for a physician who will certainly put just as much in to your care as you, Mr Judkin's is my recommendation. However, this is NOT a provider that is going to prescribe medication that isn't warranted. They run a very professional operation. I have lived with chronic pain for many years; I have seen the Good, Bad, & Ugly with pain clinic. This is a great provider. If you have chronic pain or a condition causing severe pain I definitely recommend Mr Ken Judkin's.

Julie McGowell (i hope i have her last name right??) is the MOST amazing person I've ever had the…read morepleasure of speaking with (out of probably anyone, anywhere I've ever been). She REALLY cares about patients, takes the extra time to make sure you're taken care of. She is extremely genuine and goes the extra mile. This office is very busy right now with the Covid 19 vaccine work going on also. It is good to know we are in the best hands possible and a extra 'thank you' to Julie!

Im writing this review on behalf of my Mother. Quality of Life has been a great transition for…read moresince being sent over. They are friendly, caring, compassionate and knowledgable of proper pain management. Office is conveniently located, has ample parking and the waiting room is comfortable. Generally there is not a long wait. This is not a walk in clinic, you must be referred and doctors are available by appointment only. Pain management contracts required, urine/hair/oral testing required.

They are a procedure mill! All they are interested in is how many injections they can give you…read more They have insisted on giving me injections about every 4 months or so. They finally started giving me medication about 2 years ago, one of which actually worked, but stopped working after 9 months. Then they gave me an additional medication on top of the 1st one. The 2 together does blunt the pain a bit, but it's still around a 7 on the pain scale. Today I tried to refill one of my pills, but the pharmacy said I had to wait another day! As of tonight, I am out. I have 2 appointments tomorrow morning and I won't be able to go to the pharmacy until tomorrow mid afternoon! 2 pills I will miss because Dr Yang wouldn't let me have my pills on day 29. She doesn't care about my pain! I will avoid her in the future, and I suggest that others do too.

I went in for back pain and they recommended Kyphoplasty surgery which was scheduled for nine days…read morelater. They have 7 offices and one phone number for accessing all of them. It took most of the next day calling and leaving messages to try to get something for the pain. Never got to speak to a doctor, but was prescribed some Tramadol which barely helped. The day of the procedure, Dr Yang was late, gave me a five minute explanation of what was next and afterwards stood in the doorway of the recovery room and said it went well. Apparently, it didn't go well and the pain continued. Spent the next day in agony trying to reach someone there for help. One one thier Lackeys finally called back and said Dr Yang wanted some X-Rays and prescribed a pain pill called Journavx​ which my pharmacy doesn't carry. I called Pima Pain Center and was told that I would have to find it on my own. On the day the stitches were removed I asked Dr Shiller what was next and was told that was all they could do and good luck. So, if your goal is to visit a Medical Industrial Complex with horrible communication and one phone number, this is the place for you. Personally, I'm now going to Barrow Brain and Spine to see if they can actually help me.

He is a horrible doctor. He gave me a shot that was supposed to be in my hip but just jabbed it in…read moremy leg and hit the bone instead and made it worst than it was. Don't let him touch you.

This man saw me once..did an injection in my neck. It did nothing. I went back to see him a years…read morelater, he was late, unapologetic and flat out rude. I cannot recommend him in anyway.

Went in for tennis elbow on a Monday. Had 2 injections on same day in same elbow. After 2 1/2 hours…read moreof waiting the doctor did his injections and was very pleasant and nice. He said my pain should be alot less, immediately, and it was. Then on Wednesday my range of motion was worse and pain was worse. After doing all of the instructions, i.e. ice, ibuprofen still didn't help. I called and Deanna the nurse told me that I could come in at 1 pm and it was noon. I am in Sierra Vista so it would take me more than an hour to get there. She said well the only other option is for you to go to urgent care. I said is there any way he can see me later today or tomorrow and she said, "unfortunately, no" so now I have to go to urgent care (because AZ Pain Centers don't offer stronger meds) and that is probably what I needed to do. I am very disappointed. Being in pain in my dominant arm is bad enough but not being able to be seen because of this is terrible. I went there thinking this was the answer because of their commercials on tv. I will go somewhere else that if I need a little stronger pain meds than ibuprofen or Tylenol to get me through this then they will give it to me. At least for a few days to see if the pain subsides!!!

I'm kind of disappointed in this place. When I first came in I had to do several sections of…read morepaperwork which led me to have to get up and down several times. This did not help my vertigo weakness or migraine at all. After the extensive paperwork I was sent back to the room where the first lady I saw started filling out my information. It took longer than usual to get everything in the system as the system would not allow things to be entered. The lady who does the physical exam was very nice spoke to me like a human being and was able to provide me with information that may be wrong with me. I told her I'd been suffering migraines for 13 years and this is the first time somebody was actually paying attention to what I was trying to tell them. she even confirmed, I have TMJ. Though I've been telling people for years I may have TMJ, I have been denied this. I did not know the office was an injection only company until the doctor came in and advised that he will be doing a series of shots in my neck and back to see if it would help the migraine and vertigo. I was immediately sent back and they did the injections in my neck a little nerve wracking but not as bad as I expected. he was even nice enough to put music on to make me feel better. After it was over we went to the front to schedule more appointments but the system would only allow one appointment to be inputted. I was told I would have pain for about a day and a half and to take the ibuprofen as prescribed. Unfortunately, I am now on the third day and have extreme weakness in my back, muscles and also have extreme pain in other areas, that didn't hurt as much before. Also after contacting the main number I found out they do not prescribe any type of medication whatsoever I was trying to get vertigo and nausea medication and was advised they do not prescribe anything and I must get it from my family doctor. Of course when I called my family doctor they said they would not prescribe it and I had to get it from the office I got the injections from. When I called back the office they advised to contact a certain doctor which actually happened to be my own doctor and told the manager that they will not prescribe nausea and vertigo medication for me. This is been a very stressful experience and even if they did inform me of all of the information I wish I would have waited on the injection and got in the second opinion first. Now I am sitting here with pinched nerves body pain and still have the vertigo.

Place has gone to shit, sorry but it's true. Owner retired, son took over. Communicating only…read morethrough text messaging regarding billing through 3rd party business with no way to get billing mistakes resolved. Why is that?!?! Can never get a person to answer the phone. NEVER!!! Leave messages and NO ONE calls back. Previously since we live out of town we would drive and stay over for treatments. That's when the place was wonderful. Now, it's impersonal, lacks basic business practices and just plain doesn't care anymore. Go somewhere else for your own sake.

Dr Bhola is amazing. He gave me my quality of life back. No pain,I take no pills, just injections…read morewhen needed. I no longer have a stabbing pain from my lower back into my leg and ankle. I can work and have a life free of constant pain. He actually cares about his patients and he is super funny (I may be alone in thinking this), and he explains everything so you know what's going on. I promise you, this will be the best decision you make and I tell everyone who has pain, call Dr. Bhola. He is a rockstar. Don't live in pain like I did,call him now....

Dr. Lokale is amazing, but the staff & billing are incompetent. My husband & I called last October…read morewhen switching to Cigna & were assured 3 separate times they would accept our plan. I scheduled for myself in Feb & my daughter in June. Staff told me told to bring her to my appt. I provided my new insurance card & was reassured again at the counter that Dr. Lokale hadn't been loaded into the system yet. 30 days later we received a $700 bill becasue Dr. Lokale is "out of network". They refuse to take any responsiblity in their error & stated that pateints are always told to "check with their carrier before scheduling". No one ever said that and they assured us they were being loaded into the network. Their own website states they handle insurance billing. I wrote a letter to Dr. Lokale explaining why we are having to leave his care, but they refuse to deliver it to him. When I had shingles I called for an appointment , got in 6 weeks later when hey had gone away. Dr. Lokale asked why I didn't come see him sooner and asked if I told the staff I had shingles. I said yes and eve left a message with the PA, he seemed surpirsed. Every appointment takes months to get in to see anyone. Had a growth in my cervic & took 18 months to get an appointment with an OBGYN to read the sonogram report that Dr. Lokale had ordered the year prior. That's how badly it's administered. If your health is important to you, run away from this practice! The doctors are being underserved by their staff.

They don't seem to care about details when doing paperwork for prior authorizations or referrals…read more I have been without a medication for a month now because they just can't do the prior authorization correctly even when the person from the insurance company is on the phone with them telling them how to do it. This office is on Cotaro rd. I was notified that a referral was done incorrectly as well for a surgery so now that's been delayed. Avoid this office. They are too busy gossiping to do their jobs correctly.