I've been a patient here for 3.7 years. For most of that time I was lucky to have a wonderful NP by…read morethe name of Nancy Austen taking care of me. I always felt heard and was always met with compassion and empathy. For the past several months I have been seeing Johnna Hayse, NP. She is very cold and detached, spending no more than 5 minutes in the room with me. Has no sense of compassion or empathy which are critical when dealing with people who suffer debilitating pain every second of every day of their life. I have been a chronic pain sufferer for 21 years. I have been on opioids almost as long. I am not addicted ( I have gone off my meds for months at a time to prove to myself that I can. The only effects I encountered was increased pain ). In all those years, I have never abused my medication, never sold or given it away, never "lost" or had my medication "stolen". Not one single blemish on my record. Now AZ has a new opioid prescribing law and my provider has, in the past 3 months cut my pain med dosage in half. Mind you, not because she had to. The law is not meant to punish long term pain patients who have been doing well on their regimine. There is a great article that explains it in easy to understand language here https://www.npr.org/sections/health-shots/2018/07/08/622729300/patients-with-chronic-pain-feel-caught-in-an-opioid-prescribing-debate and here https://directorsblog.health.azdhs.gov/several-components-of-the-arizona-opioid-epidemic-act-go-into-effect/ So there is no legal reasons for her to have cut my dosage in half. Which leads me to believe that Southwest Sports and Spine Institute does not give a crap about their patients and instead only care about which report card grade they will get. Dr. Johnson and his staff should be ashamed of themselves. For the past month I have barely been able to get out of bed. I shower once a week only because I have to. I don't cook or clean anymore. I don't play with my grandbaby anymore. I have ZERO quality of life and most days I wish I was no longer alive.

Doctor OK, but their administrative staff are horrible. They never sent me a bill even though I…read moreasked if I owed anything every time I came in. Then they have the gull to send me to collections. I now go to Advanced Pain Management and they are awesome. Treat you like a person.

Dr. Josh and Susan's were amazing. They took their time to explain my pain management options. I…read moreappreciated their patience and professionalism. I highly recommend them!

They are a procedure mill! All they are interested in is how many injections they can give you…read more They have insisted on giving me injections about every 4 months or so. They finally started giving me medication about 2 years ago, one of which actually worked, but stopped working after 9 months. Then they gave me an additional medication on top of the 1st one. The 2 together does blunt the pain a bit, but it's still around a 7 on the pain scale. Today I tried to refill one of my pills, but the pharmacy said I had to wait another day! As of tonight, I am out. I have 2 appointments tomorrow morning and I won't be able to go to the pharmacy until tomorrow mid afternoon! 2 pills I will miss because Dr Yang wouldn't let me have my pills on day 29. She doesn't care about my pain! I will avoid her in the future, and I suggest that others do too.

I went in for back pain and they recommended Kyphoplasty surgery which was scheduled for nine days…read morelater. They have 7 offices and one phone number for accessing all of them. It took most of the next day calling and leaving messages to try to get something for the pain. Never got to speak to a doctor, but was prescribed some Tramadol which barely helped. The day of the procedure, Dr Yang was late, gave me a five minute explanation of what was next and afterwards stood in the doorway of the recovery room and said it went well. Apparently, it didn't go well and the pain continued. Spent the next day in agony trying to reach someone there for help. One one thier Lackeys finally called back and said Dr Yang wanted some X-Rays and prescribed a pain pill called Journavx​ which my pharmacy doesn't carry. I called Pima Pain Center and was told that I would have to find it on my own. On the day the stitches were removed I asked Dr Shiller what was next and was told that was all they could do and good luck. So, if your goal is to visit a Medical Industrial Complex with horrible communication and one phone number, this is the place for you. Personally, I'm now going to Barrow Brain and Spine to see if they can actually help me.

I've had less than satisfying experiences at numerous pain clinics over the years as I suffer from…read morea chronic, non operable condition that keeps me in constant, unrelenting pain. I'm so glad I finally found the Pain Clinic of Southern Arizona as they have truly helped me to at least partially curb my pain without subjecting me to some of the intrusions other pain clinics impose. Due to the current political atmosphere surrounding pain medications I understand the necessity of frequent appointments and month to month prescriptions (as opposed to 90 day supplies). Like all pain clinics you are randomly selected to supply a urine specimen to prove you are taking your meds (unfortunately, as opposed to selling them). The staff and professionals are always friendly and appear to genuinely care about your condition. I've never had to wait very long beyond my scheduled appointment time before being called in to the exam room. Unlike some clinics they have never pulled any of the unethical practices other clinics do such as treating my pain for a few months and then saying its time to wean off pain medication altogether while offering no alternative to management. In fact, they have frequently offered to increase the dosage of my meds without my even asking. I cannot guarantee everyone will have the same positive experience here as each patient presents their unique set of circumstances and unfortunately there are many out there seeking these meds for both abuse and profit. As for myself, all I can say is that the Pain Center of Southern Arizona has definitely changed my life for the better.

Although Dr. Martin and the staff at the Pain Institute of Southern Arizona are kind and…read moreprofessional, I feel that the focus of my care has been more on reducing medications than on what's best for me as a patient. I've been on the same regimen for years, yet the primary concern during my visits seems to be lowering my pain medication rather than fully addressing my pain with sickle cell and overall needs. At times, it feels like office policies take priority over individualized patient care.

I am slowly getting the use of my left arm. The rotator cuff surgery went well. Followed recovery…read moreinstructions and I am doing fine.

Highly recommended from two separate visits over several years…read more Dr.Prickett very professional , both times offered me choices which eased pain in once shoulder and latest knee which avoided surgery . He's a sports Med doctor but I'm sure you don't need to be an athlete to be treated . The staff team supporting also very professional and efficient. A local scholar student athlete whose been treating our community at Tucson Orthopedic for some time . Thank you for your help and service to the southern Arizona & Tucson community .

Analyze and treat the problem to best of their ability…read more Straightforward, honest, skilled. Recovery room, slightly cramped but if anything is wrong, they'll definitely catch it.

Office is clean. Although clinic is quite busy, the nursing staff was friendly and caring…read more I had Dr. Jared Wilson. I can't say enough good things about him. He took the time to clearly explain my condition and what he saw in my spine images. He took time to answer my questions and discuss options. I would recommend him and the staff highly.

Everything from the billing to the doctors is a money, grab unnecessary surgery, unethical…read morecollection tactics, and downright not knowledgeable about insurance They may have some decent doctors, but my hand is ruined I would stay far away from this facility

I have been a patient of of Dr Pritchett for 10 plus years. I have called and spoken to the front…read moredesk and his assistant at least three times to try and get a date scheduled to have my left knee which is bone on bone injected starting back on December 20. It's now January 21 and I haven't seen or heard from them since. Too bad there used to be a nice place that was serviced minded we find another specialist.