Went in for tennis elbow on a Monday. Had 2 injections on same day in same elbow. After 2 1/2 hours…read moreof waiting the doctor did his injections and was very pleasant and nice. He said my pain should be alot less, immediately, and it was. Then on Wednesday my range of motion was worse and pain was worse. After doing all of the instructions, i.e. ice, ibuprofen still didn't help. I called and Deanna the nurse told me that I could come in at 1 pm and it was noon. I am in Sierra Vista so it would take me more than an hour to get there. She said well the only other option is for you to go to urgent care. I said is there any way he can see me later today or tomorrow and she said, "unfortunately, no" so now I have to go to urgent care (because AZ Pain Centers don't offer stronger meds) and that is probably what I needed to do. I am very disappointed. Being in pain in my dominant arm is bad enough but not being able to be seen because of this is terrible. I went there thinking this was the answer because of their commercials on tv. I will go somewhere else that if I need a little stronger pain meds than ibuprofen or Tylenol to get me through this then they will give it to me. At least for a few days to see if the pain subsides!!!

I'm kind of disappointed in this place. When I first came in I had to do several sections of…read morepaperwork which led me to have to get up and down several times. This did not help my vertigo weakness or migraine at all. After the extensive paperwork I was sent back to the room where the first lady I saw started filling out my information. It took longer than usual to get everything in the system as the system would not allow things to be entered. The lady who does the physical exam was very nice spoke to me like a human being and was able to provide me with information that may be wrong with me. I told her I'd been suffering migraines for 13 years and this is the first time somebody was actually paying attention to what I was trying to tell them. she even confirmed, I have TMJ. Though I've been telling people for years I may have TMJ, I have been denied this. I did not know the office was an injection only company until the doctor came in and advised that he will be doing a series of shots in my neck and back to see if it would help the migraine and vertigo. I was immediately sent back and they did the injections in my neck a little nerve wracking but not as bad as I expected. he was even nice enough to put music on to make me feel better. After it was over we went to the front to schedule more appointments but the system would only allow one appointment to be inputted. I was told I would have pain for about a day and a half and to take the ibuprofen as prescribed. Unfortunately, I am now on the third day and have extreme weakness in my back, muscles and also have extreme pain in other areas, that didn't hurt as much before. Also after contacting the main number I found out they do not prescribe any type of medication whatsoever I was trying to get vertigo and nausea medication and was advised they do not prescribe anything and I must get it from my family doctor. Of course when I called my family doctor they said they would not prescribe it and I had to get it from the office I got the injections from. When I called back the office they advised to contact a certain doctor which actually happened to be my own doctor and told the manager that they will not prescribe nausea and vertigo medication for me. This is been a very stressful experience and even if they did inform me of all of the information I wish I would have waited on the injection and got in the second opinion first. Now I am sitting here with pinched nerves body pain and still have the vertigo.

I've been a patient here for 3.7 years. For most of that time I was lucky to have a wonderful NP by…read morethe name of Nancy Austen taking care of me. I always felt heard and was always met with compassion and empathy. For the past several months I have been seeing Johnna Hayse, NP. She is very cold and detached, spending no more than 5 minutes in the room with me. Has no sense of compassion or empathy which are critical when dealing with people who suffer debilitating pain every second of every day of their life. I have been a chronic pain sufferer for 21 years. I have been on opioids almost as long. I am not addicted ( I have gone off my meds for months at a time to prove to myself that I can. The only effects I encountered was increased pain ). In all those years, I have never abused my medication, never sold or given it away, never "lost" or had my medication "stolen". Not one single blemish on my record. Now AZ has a new opioid prescribing law and my provider has, in the past 3 months cut my pain med dosage in half. Mind you, not because she had to. The law is not meant to punish long term pain patients who have been doing well on their regimine. There is a great article that explains it in easy to understand language here https://www.npr.org/sections/health-shots/2018/07/08/622729300/patients-with-chronic-pain-feel-caught-in-an-opioid-prescribing-debate and here https://directorsblog.health.azdhs.gov/several-components-of-the-arizona-opioid-epidemic-act-go-into-effect/ So there is no legal reasons for her to have cut my dosage in half. Which leads me to believe that Southwest Sports and Spine Institute does not give a crap about their patients and instead only care about which report card grade they will get. Dr. Johnson and his staff should be ashamed of themselves. For the past month I have barely been able to get out of bed. I shower once a week only because I have to. I don't cook or clean anymore. I don't play with my grandbaby anymore. I have ZERO quality of life and most days I wish I was no longer alive.

Don't bother. Really. After 13+ years they still can't get a referral to a neurologist or…read moreneurosurgeon. They have tried many times but always pick doctors that don't take my insurance. Meanwhile I've lost the ability to do everything, like walking and driving. The nerve roots running down both legs are crushed, haven't felt my foot in 6 years, and they keep saying surgery but i guess I should walk down the street and ask random people and they know a doctor cuz this office apparently doesn't know or work with any.

Dr. Josh and Susan's were amazing. They took their time to explain my pain management options. I…read moreappreciated their patience and professionalism. I highly recommend them!

They are a procedure mill! All they are interested in is how many injections they can give you…read more They have insisted on giving me injections about every 4 months or so. They finally started giving me medication about 2 years ago, one of which actually worked, but stopped working after 9 months. Then they gave me an additional medication on top of the 1st one. The 2 together does blunt the pain a bit, but it's still around a 7 on the pain scale. Today I tried to refill one of my pills, but the pharmacy said I had to wait another day! As of tonight, I am out. I have 2 appointments tomorrow morning and I won't be able to go to the pharmacy until tomorrow mid afternoon! 2 pills I will miss because Dr Yang wouldn't let me have my pills on day 29. She doesn't care about my pain! I will avoid her in the future, and I suggest that others do too.

I went in for back pain and they recommended Kyphoplasty surgery which was scheduled for nine days…read morelater. They have 7 offices and one phone number for accessing all of them. It took most of the next day calling and leaving messages to try to get something for the pain. Never got to speak to a doctor, but was prescribed some Tramadol which barely helped. The day of the procedure, Dr Yang was late, gave me a five minute explanation of what was next and afterwards stood in the doorway of the recovery room and said it went well. Apparently, it didn't go well and the pain continued. Spent the next day in agony trying to reach someone there for help. One one thier Lackeys finally called back and said Dr Yang wanted some X-Rays and prescribed a pain pill called Journavx​ which my pharmacy doesn't carry. I called Pima Pain Center and was told that I would have to find it on my own. On the day the stitches were removed I asked Dr Shiller what was next and was told that was all they could do and good luck. So, if your goal is to visit a Medical Industrial Complex with horrible communication and one phone number, this is the place for you. Personally, I'm now going to Barrow Brain and Spine to see if they can actually help me.

I have been receiving pain management support for close to twenty years for idiopathic…read morepolyneuropathy. I have been to three different pain management clinics over the years. Receiving care at PISA has been a welcome relief. Unlike other pain management clinics in Tucson, this is an actual, REAL, doctor's office. I do not feel like I am at a methadone maintenance clinic or am perceived and treated as an addict. I haven't heard one rageful patient yelling at staff, whew. These are expert, competent physicians offering comprehensive treatment. The staff are kind, friendly, and supportive. There may be pain management clinics in Tucson that I have not experienced that are excellent. I can't speak to that. But in MY experience PISA is the best and I have no difficulty recommending them.

I used to love this place. Now it's clear they are just about the money. They get you in and out…read moresuper fast and don't care what you have to say. I think that's ridiculous asbim the one in 24/7 pain from a disease that will never go away. I have CRPS fibromyalgia scoliosis and migraines. After 6 1/2 year now they insist I come in every month. I can't afford that! Then the keep switching people on me. This one said we'd try new meds so I wouldn't have to come in every month. I said fine they didn't even do that! apparently it's no where in the notes!! They sent a med over I can no longer take because it reacts with a new med I'm on!! ( Which I told the helper and her) then sent my other med over! Last time they lost my paperwork! So tired of this !!!

I am slowly getting the use of my left arm. The rotator cuff surgery went well. Followed recovery…read moreinstructions and I am doing fine.

Highly recommended from two separate visits over several years…read more Dr.Prickett very professional , both times offered me choices which eased pain in once shoulder and latest knee which avoided surgery . He's a sports Med doctor but I'm sure you don't need to be an athlete to be treated . The staff team supporting also very professional and efficient. A local scholar student athlete whose been treating our community at Tucson Orthopedic for some time . Thank you for your help and service to the southern Arizona & Tucson community .

Analyze and treat the problem to best of their ability…read more Straightforward, honest, skilled. Recovery room, slightly cramped but if anything is wrong, they'll definitely catch it.

This clinic just changed my treatment appointment for another six weeks. I am in pain but they…read moredon't seem to care. I am not angry with the foreign call center young lady, who at least spoke intelligible English. She was only doing what was written. If they really cared about their patients, they would keep their appointments. I live two hours from their Sierra Vista office and three hours from their Tucson office; but they don't care. Their foreign call center has no idea of the distances one must travel in Arizona. I would rather take aspirin to take care of the pain than have these insensitive, reprehensible alleged care givers treat me.

The doctors, PA's and staff are wonderful. Excellent surgery results. BEWARE OF THEIR MONEY FOCUSED…read moreHARRASMENT. I OWED 87.00 AFTER PAYING 45.00 TODAY. THE MONEY GRABBERS REFUSED TO ALLOW MY DOCTOR TO MAKE HIS MD ORDERED FOLLOW UP UNTIL I PAID THE 87.00. I haven't worked for 3 months and have paid monthly what I could. Not until I agreed to pay the 87.00 and signed a form promising it, would they allow the appt. to be made. The real annoying part was their PT department told me I was covered by insurance, then later said I wasn't. Today I learned they don't even accept that plan. I have a 5 star for the medical part, the finance harassers would get a zero.

I have been a patient of of Dr Pritchett for 10 plus years. I have called and spoken to the front…read moredesk and his assistant at least three times to try and get a date scheduled to have my left knee which is bone on bone injected starting back on December 20. It's now January 21 and I haven't seen or heard from them since. Too bad there used to be a nice place that was serviced minded we find another specialist.

2:18/20 - Finally an appointment they could find in the system. Austin was nice today at check in…read more Laura was very nice and thorough logging in my history. 2/17/20 - Not too happy with the scheduling department. Had to cancel another appointment to make today's appointment with Dr Shapiro. Arrived and they couldn't find my appointment in their system. Then they found my appointment for an hour before the time they originally gave me over the phone They had my birthday wrong in their system. Scheduled me for the next day. I hope Dr Shapiro is more organized than the office. I will update my review after my new appointment with the doctor.

The Northwest office was given a referral by my GP at the beginning of the month. I was told that…read moreTOI would call me in a week to make an appointment. It is now the end of the month with no call from them. So I called to make an appointment and was placed on hold for 5 minutes and the recording came on telling me they are too busy to take my call. I was asked to leave my name and someone will call me back. Very poor service and not very professional. I have doubts about going to this place.