We traditionally have used the well known bus transport service for our transfer to and from…read moreOrlando Airport to our resort. For this trip we decided to try a different service for our trip. After experiencing Grayson and their outstanding service we will never do it any other way. Pick up at the airport was flawless. The driver was pleasant, personable and helpful. The same was experienced when returning to the airport from our resort. What an outstanding company. We will use Grayson for every trip in the future. And "thank you" George and Amir for taking care of us.

We decided to take a trip to Florida and time was tight so instead of an Uber we decided to order a…read morecar through Grayson. Two people, no luggage, flight information given ahead of time, and our flight was on-time. The driver texted once to say to let us know when we were in the tram at MCO. We texted him as the tram pulled up. We arrived at the baggage area (no bags but that's where we were instructed to meet) and our driver was nowhere to be found. We texted multiple times, waited and still nothing. Other car service drivers were waiting for their riders at the bottom of the escalator. I finally had to call him and ask where he was. I told him we were waiting at the bottom of the escalator near baggage claim 12. He said he'd be pulling up in a just a moment so we went outside to wait under the 12. We waited outside and 5 more minutes passed without contact. I called him again and he came outside from behind us. He then made excuses about the weather, "being diverted to the red lot" and not knowing if our flight would be delayed due to weather...he had our flight information. He took us back inside and down an elevator to an underground area for where he parked (close to the elevator) and we found that we were riding in a black cargo van. Yes, a Mercedes cargo van, but not a town car as ordered. The driver was perfectly polite, got us there safely, and tried to make small talk about the weather and the area. The issue is that we paid 2-3 times as much (plus. 25% tip) as compared to an Uber to have the driver waiting for us with our name on a placard. Instead, we had to do the lifting on communication and finding him. He had one job outside of driving point A to B for us and that was to be there at the bottom of the escalator waiving a sign with our name on it. The 2 Stars are for the safety and the ride. The lack of the other 3 is for zero communication, being late, and for making us have to search the area to find him. I would not book with Grayson again. Uber Black is the way to go for a better price.

Second year using Orlando Magical Transportation for our trip to and from the airport and Walt…read moreDisney Resort. The Chevy Suburban was immaculately clean. Santiago was punctual and courteous. Highly recommend!

I'm from out of town needed a ride to Orlando International. Would have happily paid for the ride…read moreupon arrival plus tip or would have to go via Cab. Santiago A. So look for a taxi. We are a luxury transportation company in the city of Orlando

ATC Buses came highly recommended from the folks at Reunion Golf Resort. We required…read moretransportation for 24 guys on a golf trip. The booking process was seamless and all details were sent promptly via email. Unfortunately we had to cancel the trip due to the fact we were coming from Canada, the border is now closed given the COVID -19 virus. Carlos and his team were wonderful to deal with during this whole process, professional and courteous. I would highly recommend ATC Buses to anyone looking for transportation in the Orlando area.

In Orlando for our company annual conference, driver was 40 mins late and then we started heading…read moretowards Tampa. Thank goodness I'm from Florida, and alerted someone from HQ that the driver was lost. The driver then drove like a maniac to make up time. It was not a great bus ride needless to say! On the way back to resort, he then AGAIN did not know where he was going. Terrible experience!

Great coach. Clean. Good service on entry and exit. Love his rubbish bin. It's a simple service but…read moreachieves cleanliness. It's little things like this that make a difference.

Great service, fun driver and a clean bus. Was on time and…read moreknew where they were going. It was great using Express Transportation. Not one problem from the booking to the drop off.

Excellent taxi service! Driver was early to pick us up, got us around traffic, and charged what I…read moreconsider a great price. Definitely use these guys if you're in Orlando!

I went to Ocala for a wedding in December 2019 and I was surprised to see how challenging it was to…read moreget from any airport to Ocala. I found this shuttle googling and booked in advance and got Joe as my driver. He called me the night before (though I missed the call) and well in advance of my landing to confirm that I had arrived and when he would pick me up. I could not have had a better driver for the ordeal we went through. There was a major accident on the highway with delays of two hours. Though it took us almost three hours to get to Ocala, it was not within his control, but he tried his best to take an alternate route which likely got us there in more time than we would have if we had gone on the highway. Joe was friendly and knew a lot about the area. I felt badly I was so tired, but he took it all in stride and got me directly to my destination. Though I was nervous at first booking a shuttle I didn't know anything about, and wasn't sure if it would be reliable, I was left pleasantly surprised. Would recommend.

Absolutely ridiculous. We called for pick up after my moms Dr appt that he dropped my mom off at,…read moremy mom is in a wheelchair We've been waiting longer for the pick up than she was at her doctors appointment. We called 50 minutes ago and he's still not here.

We used Orlando On Wheels (OOW) for transport to and from OIA around our trip to Europe. The…read moreexperience was first class all the way around. After a tough trans-Atlantic trip home, no sight could have been better than seeing our driver Ryad waiting for us at baggage claim. OOW was proactive about communication on both trips, three weeks apart. I never had any doubt or confusion about what was happening with transportation. Awesome!

Absolutely Outstanding Service -- The Gold Standard in Car Service!…read more We have used a highly regarded car service in the San Francisco Bay Area for years, which has always been our gold standard. We've also used car services throughout the United States and the UK, so we have plenty of experience to compare. I can honestly say that Orlando Car Service is right up there with the very best--and truly elevated our entire travel experience! We travel to Orlando September 26,2026. From start to finish, the service was absolutely top-notch. What impressed us most was the unprecedented communication, reliability, and professionalism. Our flights were delayed multiple times, and every time, Orlando Car Service reassured us that they would be there to pick us up. That level of communication and peace of mind is priceless when traveling! We used Orlando Car Service for three separate transfers: from the Orlando airport to our hotel, from our hotel to the cruise terminal, and from the cruise terminal back to the airport. Every single pickup was seamless. They were consistently there at least 10-15 minutes early, communicated with us to let us know they had arrived, and made the entire process completely stress-free. Not once did we have an issue! A special shout-out to Ryad, who drove us from the airport to our hotel, and Kai, who drove us to the cruise terminal and then back to the airport. Both drivers were incredibly professional, courteous, and excellent at what they do. Their driving was smooth and skilled, and we felt completely safe and comfortable throughout every ride. They kept us informed, made sure we knew exactly where they were when picking us up, and helped us with our luggage. Everything was handled with care and attention to detail. It's rare to find a company that delivers this level of consistency across multiple trips, but Orlando Car Service absolutely did. Their reliability, communication, and customer service made a real difference in our vacation and allowed us to relax and enjoy the experience without worrying about transportation. We'll be returning to Orlando next year, and there is absolutely no question that we'll be using Orlando Car Service again! They have earned our trust and our business. If you're looking for dependable, professional, stress-free transportation in Orlando, look no further. I would recommend them without hesitation! Thank you, Ryad, Kai, and the entire Orlando Car Service team for making every transfer such a wonderful experience. You truly set the bar high!