Rating: 1/5 Stars…read more Headline: Nightmare ant infestation on day one. I closed on my new build home on August 17, 2026, and it has been an absolute nightmare. During both my initial walkthrough and final pre-closing inspection, I pointed out an ant issue and was assured their contractor, Knox Pest Control, would handle it. They did not. Upon moving in, the house was overtaken by thousands of ants crawling through every room--kitchen pantry, bedrooms, laundry, and living areas. Both my small dog and I are constantly being bitten inside our own home. Multiple contractors and pest technicians have noted that the house appears to have been built directly over an active ant mound. Knox Pest Control's response has been completely ineffective. Their technician spent 10 minutes doing basic spot treatments, admitted he couldn't find the source, and completely ignored active areas outside. Follow-ups from management keep getting pushed back week after week while the infestation spreads. I have zero confidence in their ability to fix this. This negligence has cost me over $1,100 out-of-pocket: $1,000+ in ruined hair units: Ants infested my customized hair units, making them completely unusable due to hygiene and bite risks (fully documented on video). Pantry and personal items: Entire food stores and laundry had to be thrown out. I was told to make the purchase and bring the receipt. I ONLY repurchased about $145 of my loss...what I received in cash was $120 from Dream Finders Homes. $100+ in personal pest supplies: I've had to buy my own Raid Max and exterior granular treatments just to make the space somewhat tolerable. (I have the receipts). Buying a new home is supposed to be an exciting milestone, not a stressful, costly disaster. Dream Finders Homes needs to step up, reimburse my damaged property, replace Knox Pest Control with a competent company, and inspect the structural attic noises immediately.

I would like to take a moment to recognize a job well done. Desimond with Knox Pest Control is an…read moreexceptionally engaging young man who embodies all the qualities of outstanding customer service. He is polite, professional, and takes the time to thoroughly explain the process. After inspecting the property, he eagerly shares his findings, answers questions clearly, and ensures you fully understand everything. Desimond is truly a joy to work with. While everyone I've worked with at Knox Pest Control has been very good, Desimond genuinely stands out from the crowd. He is definitely a valuable asset to your team, and I will be requesting him for all of my future services with Knox Pest Control. I consider Desimond and the Knox team as a valuable asset for my property maintenance and structural safety. Great service - great value! Thank you Desimond, The Culpepper Family

SafeSpray has proven to be a good choice for us. Always let you know their schedule and are always…read moreon time. Today Austin and Steve came and were both very courteous and professional. We would definitely recommend this company

We had our first mosquito treatment today for the season. The technician, Channing, did a super job…read moreeven adding tablets to our drain in the backyard to add an extra layer of protection.

They do a great job! I'm glad I hired them for my pest removal needs. They do quality work and…read moreregularly check in on progress in fixing the issues.

Christopher and his assistant got to my house pretty quickly to remove a snake in my kitchen. They…read morewere professional and personable in helping me in a scary situation. I would definitely want them to help, if I needed them again.

GoPro installed bird deterrents and closed up several areas where unwanted nesting was occurring at…read moremy place of business. They were professional, fast, and effective! I would use them again.

We have used Weavers for 5-6 years. They are reliable, honest and hardworking. We have zero bug…read moreproblems. They are willing to answer our questions and accommodate our requests if possible. Highly recommend!!!

Alan Weaver is a true professional! I've met him at many houses over my career and he takes his…read moretime to be very thorough in his inspections. He explains things well and really helps his clients. I've also been a client of Weaver Pest Pros for about 15 years.

I have had the pleasure of having my pest exterminated by Mr Tadlock and his associate Paul for…read moremost of the years I have lived in my house and I have been here 30yrs. I have always found Mr Tadlock to be polite and professional. I find his pricing to be fair. The major reason I have stayed with Mr Tadlock is that he is a caring man. He takes the time to know his customer and his field associates do also. I do not think the customer is just a payment due to him. Columbus is lucky to have Tadlock Pest Control and I hope this company continues for as long as I have a house.

Asked them two weeks ago for a wood infestation report on a house I'm selling. The access to the…read morecrawlspace is small. They sent three inspectors (of decreasing size, according to them) and none were able to access the crawlspace. I know for certain the last person never tried because the area around the access was completely undisturbed, not a leaf or stick moved. They also didn't try to use other methods to complete the WIR, such as fiber optics or line of sight inspection. The worst part was their lack of communication. They never called me to report the problems; they waited until I called them to inform me the WIR could not be completed over, and over, and over. Now with one week to the closing, I have to find another company to do the WIR. I will never use this company and won't recommend them to anyone. Shame! When they were S&S they were responsive; now, not so much.

Again, no response from this company. I've left several reviews. Highly suspicious that my…read morehusband's expensive watch was missing AFTER Northwest serviced our home. It's very horrifying that a service tech would look in the private drawers of homeowners!!! Be very careful with this company. Along with this issue, they are dishonest about time spent servicing. Not an honest or reputable company. I miss S and S! Terrible business.

Excellent response in the middle of entertaining extended family members throughout our home…read more Riley and the support team had parts to be replaced available the next day. Just when we thought we were in the clear, the upstairs AC stopped working. Riley returned near the end of his workday and isolated the problem with corrective action. Our big weekend was saved.

We've been with this company for over 25 years. There are knowledgeable , dependable and honest. I…read morewouldn't use anyone else