I would like to take a moment to recognize a job well done. Desimond with Knox Pest Control is an exceptionally engaging young man who embodies all the qualities of outstanding customer service. He is polite, professional, and takes the time to thoroughly explain the process. After inspecting the property, he eagerly shares his findings, answers questions clearly, and ensures you fully understand everything. Desimond is truly a joy to work with. While everyone I've worked with at Knox Pest Control has been very good, Desimond genuinely stands out from the crowd. He is definitely a valuable asset to your team, and I will be requesting him for all of my future services with Knox Pest Control. I consider Desimond and the Knox team as a valuable asset for my property maintenance and structural safety. Great service - great value! Thank you Desimond, The Culpepper Family read more

I love in an apartment complex where I pay for pest control. Over the last few months, my Knox technician has pretended to come into my apartment and do his preventative maintenence. (I also doubt he does the external maintenece as well as I have never seen so many bugs crawling around on our landing before.) Little does he know, I have cameras in my apartment that activate when the door opens. He has not set foot in my apartment in months but constanly lies about it and has even gone so far as to pretend to enter the apartment by sticking a service note saying service has been completed in my door WHILE I WAS HOME. He did not knock or anything. He just lied and pretended. If that wasn't enough, he has not sprayed inside the units in my entire building and I am starting to see pests that I have not seen in the several years I have lived here so I am pretty sure they were brought in by one of my new neighbors. This could have be avoided for me and rectified for my neighbors if he had just done his job! I wish I could put 0 stars! I have spent the past three weeks waiting for the assigned day that the technician returns to our complex for him to spray and even knowing that I have been complaining, he still refuses to do so. I am absolutely disgusted and disapponted that this company cares so little about performing the services they offer. I would also like to add that I am medically, actually allergic to the pests that are now seemingly trying to take over my apartment and no one seems to care. read more

I can't say enough good things about the customer service at Knox in Cairo! Leighann was incredibly helpful and went out of her way to be courteous. . The service here is truly phenomenal, and I'd highly recommend this branch to anyone looking for a seamless experience. read more

I am very disappointed in the service I have received from this company. It actually appears to be four or five separate companies who don't communicate with each other. My main request was rodent control. Their "consultant," I.e. salesperson, wrote an extensive (and expensive) contract for everything my property needed. I agreed, noting that rodent control was my foremost priority. The rodent person ( to my knowledge) came once. My problem did not diminish. A little over a week and a half ago, I complained. This was at least three months after the original work should have been done. They met with me two days later. The manager inspected the work and confirmed that it was poorly done and ineffective - and promised to replace it to standard. It is over a week later and nothing has been done. Nor have they contacted me. Meanwhile, they were pain in full BEFORE the initial work was done - and rodents are still sowing up in my house occasionally. I cannot in good conscience recommend this company. read more

We had Knox treat our home that we had just bought, it was infested with German Cockroaches. We contacted another company because Knox did NOT get rid of our roach problem after using them for 3 months!!! They got worse!!! I do not recommend this company at all!!! read more

We have used Knox Pest Control for years now. They are very professional and on time. I have met Katrina and Sally and they are very friendly and are willing to help anytime we call. If you have an issue, they will be sure to get to the bottom of it! read more

I have enjoy having katrina as our pest control person.not only does she do our home but she also takes care of our school. Marshall when ever we have a problem she is there to fix it. She is just awesome and amazing. read more

the folks at Knox are always kind, courteous, and qualified to do the job right! They are positive, friendly, and engaging and all the while they get the job done! read more

We have had fantastic service from Knox - every employee has been courteous and dependable. They are always quick to respond to a question or problem, and are patient with customer complaints. One of the best companies we've ever worked with. read more

Been with Knox for many years. They have been reliable and trustworthy during their annual Termite inspection of my home. Thank you Knox!