Rating: 1/5 Stars…read more Headline: Nightmare ant infestation on day one. I closed on my new build home on August 17, 2026, and it has been an absolute nightmare. During both my initial walkthrough and final pre-closing inspection, I pointed out an ant issue and was assured their contractor, Knox Pest Control, would handle it. They did not. Upon moving in, the house was overtaken by thousands of ants crawling through every room--kitchen pantry, bedrooms, laundry, and living areas. Both my small dog and I are constantly being bitten inside our own home. Multiple contractors and pest technicians have noted that the house appears to have been built directly over an active ant mound. Knox Pest Control's response has been completely ineffective. Their technician spent 10 minutes doing basic spot treatments, admitted he couldn't find the source, and completely ignored active areas outside. Follow-ups from management keep getting pushed back week after week while the infestation spreads. I have zero confidence in their ability to fix this. This negligence has cost me over $1,100 out-of-pocket: $1,000+ in ruined hair units: Ants infested my customized hair units, making them completely unusable due to hygiene and bite risks (fully documented on video). Pantry and personal items: Entire food stores and laundry had to be thrown out. I was told to make the purchase and bring the receipt. I ONLY repurchased about $145 of my loss...what I received in cash was $120 from Dream Finders Homes. $100+ in personal pest supplies: I've had to buy my own Raid Max and exterior granular treatments just to make the space somewhat tolerable. (I have the receipts). Buying a new home is supposed to be an exciting milestone, not a stressful, costly disaster. Dream Finders Homes needs to step up, reimburse my damaged property, replace Knox Pest Control with a competent company, and inspect the structural attic noises immediately.

I would like to take a moment to recognize a job well done. Desimond with Knox Pest Control is an…read moreexceptionally engaging young man who embodies all the qualities of outstanding customer service. He is polite, professional, and takes the time to thoroughly explain the process. After inspecting the property, he eagerly shares his findings, answers questions clearly, and ensures you fully understand everything. Desimond is truly a joy to work with. While everyone I've worked with at Knox Pest Control has been very good, Desimond genuinely stands out from the crowd. He is definitely a valuable asset to your team, and I will be requesting him for all of my future services with Knox Pest Control. I consider Desimond and the Knox team as a valuable asset for my property maintenance and structural safety. Great service - great value! Thank you Desimond, The Culpepper Family

Ken and the Legion team were incredible. After our house flooded, Ken came to the rescue after…read moreanother company botched the remediation effort. Legion ensured that the job was done quickly and efficiently, while also helping us to navigate the whole insurance claim process. Ken and his team were professional, expertly knowledgeable, and compassionate during a very difficult situation, and we couldn't be happier with their work. 10000% recommend

I called when system would not turn on. They replaced a thermostat. 2 days later my system was…read morerunning, but not cooling as it should. They returned telling me my blower and motor needed to be replaced at approximately $1500.00, but recommended a new system at over $13,000.00. We decided to get a second opinion. A competitor replaced our secondary thermostat for $350.00 including the service call. Our system is working perfectly. I am astounded at the incompetence or lack of integrity from this company. Not sure which it is, but will not be using again.

Great people to do business with...their customer service is 2nd to none..Everyone I deal with…read moreknowledgeable and professional..An absolute pleasure to do business with..

SafeSpray has proven to be a good choice for us. Always let you know their schedule and are always…read moreon time. Today Austin and Steve came and were both very courteous and professional. We would definitely recommend this company

We had our first mosquito treatment today for the season. The technician, Channing, did a super job…read moreeven adding tablets to our drain in the backyard to add an extra layer of protection.

Asked them two weeks ago for a wood infestation report on a house I'm selling. The access to the…read morecrawlspace is small. They sent three inspectors (of decreasing size, according to them) and none were able to access the crawlspace. I know for certain the last person never tried because the area around the access was completely undisturbed, not a leaf or stick moved. They also didn't try to use other methods to complete the WIR, such as fiber optics or line of sight inspection. The worst part was their lack of communication. They never called me to report the problems; they waited until I called them to inform me the WIR could not be completed over, and over, and over. Now with one week to the closing, I have to find another company to do the WIR. I will never use this company and won't recommend them to anyone. Shame! When they were S&S they were responsive; now, not so much.

Again, no response from this company. I've left several reviews. Highly suspicious that my…read morehusband's expensive watch was missing AFTER Northwest serviced our home. It's very horrifying that a service tech would look in the private drawers of homeowners!!! Be very careful with this company. Along with this issue, they are dishonest about time spent servicing. Not an honest or reputable company. I miss S and S! Terrible business.

Great company, call at 4pm requesting free quote for pressure washing. Had a in-stone quote by 9am…read more Job was finished by noon. Amazing communication and amazing work. Definitely recommend.

Dwayne Foote, highly knowledgeable and reliable. He has been very patient with us throughout the…read moreprocess, and their pricing is very reasonable.

Justin and crew have always treated my family and I with the utmost respect and kindness. They come…read moreout early or way after hours if needed, they aim to please. We have always had wonderful service from them and love the Comfort Club. We were members before, but we purchased a new unit from them and got a free membership with purchase. They come out quarterly and service/maintain our unit free of charge to ensure it is operating properly. There quotes are very competitive and service is second to none.

First! I wish this thing would allow zero stars...or negative because this business deserves…read moreNOTHING. They shouldn't even exist according to most of the reviews. Second! They should be ashamed of their work ethic. Third! If anyone ever suggests this company or if you are unfortunately assigned this company because of a military move decline it and either move yourself or request a new company. We have not even finished unpacking our belongings completely and I believe we already looking at about a $1000 worth of damage/losses. Its ridiculous the amount of damage and heartache this despicable company has caused my family. They never came and did a walk through to asses how much material or supplies they would need for the job, showed up super late on pack out day, didn't even bother to show up the next day or call to say they weren't coming for that matter. We had to contact their contracting company to figure out where they were. Showed up unprofessionally dressed no identification whatsoever of who they were or what company they were with. They also never formally introduced themselves either. The "supervisor" verbally demeaned the other employees right in front of us reprimanding them for not packing things correctly, when in reality the whole thing was a mess. Things were carelessly thrown into boxes when we were unable to watch them and most fragile items had heavy items placed ontop of them and shoved into small boxes. We had two bookshelves that look like a chainsaw was taken to them, a whole box of Christmas ornaments that were not secured and spilled everywhere within the larger packing crate causing several to be broken. The final straw was my wives late Granny's cake plate that was obliterated to thousands of pieces. That is totally unacceptable. I understand things can get jostled around especially when moving across the country but I believe that if these people would have had any shred of human decency our things would have arrived in much better condition. I would not and will not suggest this company to anyone ever. These humans are terrible and should be ashamed of themselves.

We had a good experience with SOL movers were very professional and friendly. Erica was responsive…read moreand helpful!