Joe was amazing! Super professional, knowledgeable, and kind. Got the job done in no time flat.read more

We were soooo lucky finding Joe. He was able to make a repair to our fireplace logs and replace a…read moregas line when we thought everything was going to need to be replaced. He showed us proper cleaning and maintenance so we could help ourselves out. He was a God send. And now we have a working fireplace for the winter!! Blessed.

I wanted to update my review as it's been over six years since the install. Nothing has changed in…read moreall of this time; their service is always courteous, prompt and efficient. I had an issue with the blower and even though they had been here recently to clean the chimney, they came again without cost to me, and fixed the problem. They were unbelievably thorough. Yes, they are a little pricey but you get what you pay for. I am still a very satisfied customer.

Cody was very passionate about his job. He laid out several options. I recommend using this…read morecompany. Our chimney was thoroughly cleaned and inspected.

John with Safe Hearth Fireplace was so nice, honest and knowledgeable. He only did what was…read morenecessary and charged me accordingly. He did a great job inspecting our fireplace and if it ever needs repair or cleaning, I'll be giving him a call!

I paid $250. this is what he left. The flute full of creosot!!! He went up on the roof and swept…read morebut didn't clean it out at the stove. I have texted for 2 days. nothing. I thought I was going crazy and didn't know how to start a fire. Smoke came in my house. Finally opened the pipe by the stove and it's full. Not cleaned out! What a scam. How can someone do that and then feel good to get paid.

On 6/27/25 I reached out for a simple quote on insulating my attic. After reaching out to Asher, he…read moreadvised he wasn't going to make it and would forward my info to Lance to come out. July 1, 2025 (Tuesday) Lance reached out and asked for a time and/or date to give the estimate. I informed him Thursday afternoon would work best. No response. Fast forward to September 11 and I called the office to again attempt to get some service or follow up. Was ensured by lady on phone that someone would reach out by end of day. It's now 9/29/25 and still no contact whatsoever. Moving on.

I ordered fireplace doors from them on December 10th and was told they would be in in two weeks. It…read moreis now five weeks later, and winter is nearly over. I call and have the same experience as the other reviews here: a girl who sounds like someone's child answers and says someone will call me back. I sorry I ever used them.

Dr Audio does great work at a fair price. He installed a Carplay-friendly media unit in an older…read moreSubaru, and was able to deliver quality work on a quick schedule. He communicated clearly from our first interaction, and he even went out of his way to help me orchestrate the work as a holiday gift. Thanks Danny!

Danny was upfront, intelligent, and quick to deliver! I…read morehave an '89 Ford F-150 long bed and extended cab for which I wanted a back up camera. Danny did all the research and gave me a rear view mirror model complete with the lines that turn as you back up, inside and outside temp, and compass built in. He's install was super clean- looks factory if they would have had back cameras in the 80's. I dropped it off after lunch today, and it was ready before supper time. After so many post pandemic hassles with retail stores, this sure was a refreshing experience. I didn't expect the truck back for a week, and it's sitting in the carport now with a sweet upgrade!

I was going to update this review in 5 months since that was how long it took to finally get my…read moredeposit back. I can thank YELP for prompting Joes into returning my deposit. The reason I'm updating my review is because Joel texted me and threatened me as well as called my vulgar names. He threatened to list my address if I didn't write a favorable review. Well Joel it is 2108 Yorkshire Ct Woodstock. Just to make my self clear I in now way could recommend this business to anyone. I will not ever be intimidated by some man that proclaimed he is an expert. I have blocked his texts but have maintained them for future use. Joel, I also have all my texts to you and I'd leave well enough alone because if I am harassed again I will file charges against you for threats and intimidation. Melissa M

They were great. They put in the extra elbow grease to inspect this chimney. Super nice. & got it…read moreall cleaned out lickety-split!

"This company is extremely difficult to work with. The whole experience has been negative. If…read morethere is ever a problem, they won't simply pick up the phone and give you a verbal heads-up, they go all out with a very "NOT SO FRIENDLY" email. The most unfriendly company that I have ever tried to work with. If you want to rent from a company that will work with you, DO NOT RENT FROM ROC."

We worked with Carole Cape as our realtor and she was a gem! So thankful for her help along the…read moreentire way. She was always available for any questions. We also appreciate the owner of the property Casey Spell. They worked with us and we are so thankful. I would definitely recommend to friends and family.

Service is excellent. I get text messages before appointments and when the tech is in route to me…read more The tech is on time and checks out everything. Super professional!

Jeff and Zone Home Solution are top notch professionals! Highly recommend them!! Very thorough and…read moretimely and professional!