A waste of time and money. Very unprepared and unorganized. Sub contracted the majority of the…read moreproject without me knowing

Fantastic work when it comes to anything needed to be done in a home. I had my master bathroom…read morecompletely redone and the work was nothing short of perfect. I also had new lighting put in, ceiling fans put up, and floors put down. The pricing was fair and I knew my home was in good hands.

After being burned pretty badly by previous contractors, I went into this project with significant…read moretrust concerns. As a homeowner, I'm not someone who knows all the technical details, and I found myself having to ask very direct questions about licensing, tax IDs, and insurance just to feel protected. Working with Total Pro Roofing was a huge step forward in rebuilding that trust. MJ came highly recommended by a neighbor, and from the very beginning, he and his team were transparent, patient, and thorough. I wasn't going to be present during the project, so my mother acted as the on-site representative. MJ took the time to meet with her multiple times, provided pamphlets and documentation, and promptly supplied updated proof of insurance and Georgia tax ID when requested. I even contacted their insurance agent directly -- and everything checked out. The work itself was impeccable. The team completed the job in a single day, and when an unforeseen issue arose involving prior water damage and a punctured ceiling, they didn't hesitate to return and make flawless repairs. They were honest about the additional work needed and followed through with care and professionalism. I also want to highlight Amber at headquarters, who was absolutely wonderful -- always accessible, helpful with payment options, and quick to assist with warranty documentation and any questions I had. All in all, Total Pro Roofing didn't just replace shingles -- they truly repaired my roof, gutters, soffit, and more. They went above and beyond at every step, and I would highly recommend them to anyone looking for a company that values integrity, transparency, and quality workmanship.

Jeremy did some repairs on my roof and did an excellent job. He was able to work in my job the…read morevery next day after I talked to him. He was courteous and professional and informative about my roof and the issues that I had going on. He quickly fixed my problem and it was a much cheaper cost than what I was expecting. I highly recommend Jeremy and Total Pro Roofing. If I have any roofing needs in the future, I'll definitely call them back out!

Excellent customer service. Getting a free estimate from craig was easy. Just like talking with an…read moreold friend. Complete roof replacement was competitive and he answered all my questions. Scheduled within 2 days, crew came at 8am, done by 4. Very impressed. Got another estimate for trimming trees, Scheduled for the next day, completed by mid afternoon. Can't say enough good things. Already referred to family for other projects, you won't be disappointed.

Craig and his guys are a tremendous group of people. Their service is reliable, honest and fairly…read morepriced. I highly recommend The Roof Factory for all your roofing needs.

Jim Bailey sent a letter in the mail (NOT a Ziplock bag in the driveway NOR a piece of paper stuck…read moreto our mailbox) describing their services. The timing was just right, as we had several items at our house that needed to be fixed (painting, rotted wood, broken railing, etc.). Jim's crew was timely and efficient, and they addressed all of our issues to my satisfaction. Would absolutely recommend them!

What a great job Roofer Express did on my house…read more I had been having trouble getting a roofer to quote my home. When they heard that the insurance company wasn't going to pay for it, they ghosted me. I had been trying for a couple of months. I met Mike Roberts standing in front of a home in my neighborhood as the Roofer Express team was pulling off the old shingles. I was riding by on my way to work, so I turned around and got his card. I asked him to look at my house and give me a quote. I had the quote by the next morning. Then I did my research. Hmmm... A+ on BBB.org, good reviews, and the neighbor gave them a glowing recommendation. I don't know roofing companies, so those sorts of things make a big difference. I got three quotes. Two were in about the same ballpark, including Roofer Express, and the third was more expensive. Mike Roberts impressed me with his timely response and the effort he put into answering my questions. The installation process went very smoothly. Mike Roberts maintained good communication throughout the project. The pre-installation walkthrough answered my questions and gave me a good understanding of what I needed to do to be ready for installation day. The materials arrived on schedule the night before the install. The team arrived promptly at the scheduled time. Mike Roberts was also the project manager and was on-site for most of the day to ensure everything went smoothly. He identified minor items for his team to address and made sure they were taken care of. When my wife had to leave for work, he made sure there was a clear path for her to get out. Getting a new roof can be messy, but they didn't leave a mess behind. They cleaned up thoroughly, and our plants and garden were all in good shape at the end of the project. I didn't think it would matter, but yes, our new roof makes the house look better. Unfortunately, now the paint stands out as needing a refresh. When the time comes, I'll be calling Mike. He can help me with that too.

I started with a different roofing company and discovered I only had a minor repair to fix the…read moreissue with my roof. The roofing company said that they would get back with me to schedule the repair. one month later and 2 phone calls to the first company, I never got a call back. I called Peter at Roofer Express . He came out that week fixed the repair the same day. Great quality work. call him

Dave was awesome to work with! from obtaining the wilte to scheduling the services to completion!…read moreroof looks great! great product and great customer service!!

Thorough. Reliable. Professional. The job became more complicated, but they stayed on estimate and…read moredid an excellent job.

Highly recommend!!…read more Jon was super professional, efficient, and affordable. If you are in need of anything roofing, I highly recommend you giving this company a shot! Thank you again!!

I had a new roof installed approximately 4 years ago. Colby helped us deal with our insurance…read morecompany on completing the job. Our insurance company wanted to only replace a section of the roof, but we had a full replacement option with our coverage. Colby and ET Restorations helped by getting me connected with a 3rd party independent inspector who fought for us. Ultimately, we got our roof replaced and ET Restorations completed the job quickly and efficiently. Fast forward to this past week. I found a water leak in the attic. After walking around the exterior of the home, I found three shingles had broke off in the recent storm. I called ET Restorations and they set up an appointment for the following day. Colby and Jon came out and took a look at the roof. They were able to get to work, and quickly replaced the small sections that had broken off. What a great company! Highly recommend.

We had our house pressure washed today by Joey and he did an awesome job. He was efficient,…read morethorough and professional. Not only that , he went above and beyond working with the weird drainage in my patio area even as it started pouring rain.He's also one of the most pleasant guys, as was Evan in the office, to deal with. Thank you!!

I wasn't going to leave a review, but I kept getting emails and texts asking me to leave one. I did…read morewrite back and tell them I was unsatisfied, but they ignored my email and kept sending more review requests, so here we go; They didn't wash all the windows they were supposed to, and didn't replace the screens on the ones they did. Also found A LOT of leaves in the gutter spouts they supposably flushed. Obviously didn't respond when I emailed them about it.