Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

I wish I could leave a review for the store staff and their leads/management separately. The young…read morelady who helped me out was amazing when assisting me to the Nike section. While I was there I was overhearing a young man named Kevin (based on his name badge/lanyard) and im assuming he is a manager or lead... becuase he was speaking to another young lady about his staff and complaining about them. I understand I am a customer but when I hear management openly complaining about staff I think it is so unprofessional and some things needs to be kept in the office. Also this same person seemed to get a message over their ear piece and sounded so nice and cheerful and immediately looked annoyed and started to talk crap about the employee who asked the question. This was so unprofessional and Kevin if you are reading this, maybe dont be a lead/manager if you are going to get annoyed with your staff, no one works at Dicks and makes it their career, its retail it is not that serious. If an employee asks you a question maybe help them instead of talking crap behind thier back. To the young lady who walked me over to Nike, youre doing amazing and thank you for your assistance. I hope they treat you kindly and dont work under Kevin. I wish there was a comment box or someone I could speak to at Dicks when it happened but their survey link on the receipt didnt work sooooo i guess this will have to do. Kevin, do better.

I went to exchange an item I bought online for smaller size. Of course I found something and bought…read moreit. I'm adidas member so used points get 20% off my item.

Over the last two and a half months, I have made approximately nine purchases through the Adidas…read morewebsite using both home delivery and the Click & Collect service. During that time, I successfully picked up orders from the Adidas Los Cerritos store on four separate occasions without any issues. My experience has always been simple: I enter the store, wait in line, provide my order information, and an associate retrieves my purchase from the sales floor or back stock. Unfortunately, my most recent visit was completely different. When I arrived to pick up my prepaid order, I was assisted by an associate named Angel, who has a "Trinidad" tattoo on his neck. From the beginning, his attitude was dismissive and confrontational. After I provided my order number, he told me he could not release my order, even though the exact item was visibly available on both the sales floor and in the back stock. I calmly explained that I had successfully used Click & Collect at this location several times before, but he repeatedly interrupted me and insisted he could not provide the item. My only goal was to pick up merchandise I had already purchased the night before. Angel eventually checked on the order but returned saying it was not ready for pickup. I explained that I had already paid for the item and it made no sense to purchase it again. Another associate, Michelle, then stepped in and handled the situation professionally. She took my name, phone number, and order number and said she would investigate the status of my order. Unfortunately, Angel's behavior escalated. He became verbally aggressive, using profanity and making comments such as "shut the f*** up" and "I swear I'm going to s*ck you." He then called for store security, despite the fact that I had remained calm and respectful throughout the interaction. Several customers waiting in line witnessed the incident, making the experience even more embarrassing. I informed Michelle that I wanted to file a complaint against Angel. She apologized and said she would speak with the store manager, a gentleman with blonde hair who wears glasses. I explained the situation to him, and he stated that the Adidas website was providing incorrect Click & Collect information. However, that explanation contradicted my previous successful pickups at the same location. I questioned the purpose of offering same-day Click & Collect if customers cannot receive items that are physically in stock. I had specifically purchased the merchandise to wear to the Colombia vs. Portugal match on Saturday, but I was told I would have to wait another five or six days to receive it. The manager suggested I buy the item again in-store and cancel my online order, but that was not possible because the cancellation window had already expired. Until this incident, I had always enjoyed shopping at the Adidas Los Cerritos location and had never experienced any problems. While I would consider returning in the future, Angel's behavior was unacceptable and reflected poorly on the store. I hope Adidas reviews this incident and provides additional customer service training so that other customers are treated with the professionalism and respect they deserve.

Service is great! Angeles was very attentive with helping us choose a gift. All workers there were…read moregreat!

I have gone here 3 times in the span of 7 years. Not once did anything change. Immediately as soon…read moreas you go in, the atmosphere is just off. Almost makes me feel like a criminal in the sense that they think i am there to steal, and they like can't even hide it. They're not friendly at all, they lack that welcoming environment so much. I went today to see if its changed and it has not. Its safe to say, we are done for good with them. I rather pay more and drive further out to buy our sports gear. If theres anything they can change is; don't assume people are just going to rob you, and if you do assume do not make it obvious, still be helpful and friendly because you don't know if someone might be a loyal and returning customer, smile and be friendly, customer service is one of the most important things in keeping customers! I went one of those 3 times about 5 yrs ago. 5 months pregnant, with my 2 sons (aged 4 and 6) to get my husband a father's day gift and even then, I felt that way. They have a nice clean store and set up. We usually like to help mom and pop stores, but this is just ridiculous the lack of customer service.

Great products, great customer service and great people! Walked into their store needing fan gear…read more(hats, shirts, sweatshirts, etc) for parents of a Little League All Star team. Fast turn around, good pricing & everything looked awesome! I now know they make complete uniforms. I know where I'm going next season!

Walter is the best. Great service. He knows more about what you want, than you do. Always comes…read morethrough in a crunch.

Legends Sportswear is my go to place for my soccer teams! Steve has great pricing and always meets…read morethe deadline. He always goes the extra mile to make it happen even when his manufactures drop the ball. He has my business for many years to come. Great place.

Bad customer service. This is the second order i do with this company and still havent improved. I…read moretold him" he had excuses for everything and came back with " dont come back". How do u keep customers this way. Wait! Customers must not be important to u. Karma bro!

It's a decent size parking lot. Nick is a pretty cool dude and very welcoming. It feels like a home…read moreaway from home. You might find something you weren't looking for. I found a nice Calvin Klein Jeans t-shirt for $10. I say that's a steal. Chill place to hang out and you might find a good deal.

This place is super cool but has little to nothing for women, definitely coming here to shop for my…read moreboyfriend but was super bummed to not find anything for me

If its not here it doesn't exist, everything is authentic and the workers are really nice will come…read moreback !

From the owner: We have the best original sportswear from popular teams like Raiders, Dodgers, Cowboys, 49ers,…read moreLakers and other teams in popular brands such as New Era, Starter, G3, and Mitchell & Ness, and at the best prices!

This is the closest Fabletics store to me and overall I've had good experiences here…read more Now the way they get you is when you first sign up they offer you really cheap pants or leggings. Then you either need to renew every month and get 1 credit to buy an item or remember to cancel to keep your membership going for free. If you keep it going you can still get all the sales that they have. I would not pay regular price but when they have huge sales it's a good value to me. As far as the store I have been in here to do exchanges, try clothes on to get my size or just to browse. Besides one time where the worker wasn't as helpful, could have been a bad day?, I have had nothing but pleasant experiences in here. It's not a big store but they have most of the latest or most popular items. They have a fitting room and it's a pretty decent sized one in case you want to try the items on to figure out your sizes. Overall this is a nice store and most of the time when I'm in the mall I come to browse around.

I had to wait an hour to get the attention of the salesperson to ask about the availability of a…read moresize for a bra. Although she was sweet, she was also so slooow, and can only help and focus on one person at a time. This reflects the service you get here!