The people I interacted with were incredibly professional and polite. The care was also very good…read more There were some things related to communication around what my insurance would and wouldn't cover that broke down a bit, and to be fair that was on me as much as them. The only reason I removed a star is because I had to wait a while for both of my appointments with them which isn't uncommon at medical providers but is still a frustration for patients/customers who might be operating on a tight timeline. The location is very convenient for anyone living in the neighborhood. The office was very clean. IMPORTANT: this is a note I'm sharing on every review I leave for medical providers regardless of my experience with them, as a PSA for others - it is NOT a reflection on the provider: ALWAYS confirm how a medical provider will 'code' a visit/procedure/service and understand how that relates to your insurance coverage BEFORE you schedule the visit/procedure/service. For example: will a preventative screening with a dermatologist be 'coded' in a way that'll compromise my insurance from covering a future preventative annual wellness check with my primary in the same calendar year? This is an extra step that can consume time but it is worth it.

Every person I dealt with at their Chicago office were incredibly helpful & kind…read more Dr Kwon is amazing! He took the time to really explain things and he is extremely knowledgeable! I had a great experience!

I came In to DVida Med Spa in River North, Chicago for a consultation regarding Fat reduction and…read morecellulite concern. During consultation with Luda, I asked so many questions and all of my questions were answered patiently and honestly as well as treatment plan was created. I am on the plan of getting CoolSculpting fat freezing as well as TShape2 cellulite treatment and after 12 treatments can see amazing results already and planning to continue for couple more. I had other treatments such as Endermologie and didn't see any difference. I am so happy I found solution for cellulite!!! Thank you, Dvida spa and Luda and Bella my practitioners . You are the best!

Dvida med spa is one of the best spa in Chicago! I have been a client for 13 years and have seen…read moreall of the providers by now and everyone is so knowledgeable, professional and sweet! I am doing facials, BBL photofacial and SylfirmX microneedling RF is the best! 2 weeks ago I received Salmon DNA Microchanelling and cant say enough about my skin, how it looks and pore size improved. Absolutely Love it! My new Favorite !

I went in a few weeks ago to re-up my Masseter Botox -- I just moved from DC so this was my first…read moreexperience in Chicago getting any work done, and I am so glad I picked Northwestern Specialists! The woman who did my Botox was lovely, talked about what I wanted/needed and asked lots of questions about my previous experience so that she could provide the perfect care, which was thoughtful (and also super professional!). The Botox itself was painless (they have the buzzer for you to use which is awesome for someone with no pain tolerance like me!) and was completed in under 20 minutes. It has set in now and I am no longer waking up with headaches/tight jaw, so definitely works for TMJ girlies like myself. I also thought the pricing was super fair, very much in line with what I've paid before and the touchups being included the first two weeks is super generous (I didn't need any, but neat perk!). I will absolutely be back when I need my next dose! Highly recommend this med spa.

My initial visit put me on the moon: Dr. S was timely and…read morewanted to make things happen. His staff in the room works for me as they were all professional, personable and knowledgeable while being open to getting information for me about the look I did not want. Sidebar: I brought in pictures. Anywhoo, the front desk was personable, helpful and professional including my greeting to my exit. Unfortunately, I parked in the wrong ramp so there was no comp. What can improve: 1) follow-up. I didn't hear from anyone after the insurance submission. I don't know if they appealed or have a business manager or office manager that reaches out to just say here's our cost, out of pocket, or if they feel folks wont come up with it. 2) I learned fromy insurance billing that Dr. S is out of my network but I was prepared to pay that BECAUSE I have seen his work and talked to ladies for candid feedback/testimonals. 3) Bill arrived but I didn't see a website to pay online which I would have much rather alas I called in Friday, March 21st and the person that answered was less than stellar compared to my physical visit. To wrap it up, I asked if I may have the receipt emailed and she called out another email address. She sounded incredulous as if I don't know my classic 1990s Yahoo email that I've had since freshmen year. Anywhoo, I'm not the Gmail girl. We have our school email for Life so I use it for business. My point: let's not be testy like I don't know my email. Anywhoo...I, in turn, made it easier for her in this moment: Rather than spell out the school email we'll just slap yahoo on there and be done. Tbh, her response bothered me more than the office lack of follow-up once the denial arrived. C'est la vié. Yes, I can recommend Dr. S for the work seen on others and his let's get it done attitude. The ladies in consult are physicians in training but I don't care for the iPhone being the item used to take personal pictures.

This is the best med spa in the Chicago/ Gold Coast area!…read moreWonderful nurses who listen to exactly what you need and provide professional, knowledgable advise. the staff is kind and professional Cute spa and convenient location thank you!

I rarely leave negative reviews, but my experience at Pure Medical Spa was extremely disappointing…read more I had a Signature Hydrafacial scheduled for 6:00 p.m. When I arrived, the receptionist informed me that the Hydrafacial machine was malfunctioning and that my appointment would be delayed by about 25 minutes. While it wasn't ideal, I understood that technical issues can happen and agreed to wait. Unfortunately, the 25-minute delay turned into a full hour. What made the experience even more frustrating was that, while I was still waiting, the next client for a Hydrafacial had already arrived. When I was finally taken back, the treatment felt rushed because another customer was waiting. The Signature Hydrafacial is advertised as a 45-minute treatment, but mine lasted only about 30 minutes. After waiting an hour past my appointment time, I expected to receive the full service I had booked--not a shortened version. I paid for a 45-minute treatment but did not receive one. I understand that unexpected issues happen, but what matters is how a business handles them. I would have appreciated honest communication, the full treatment, or some effort to make up for the inconvenience. Instead, I left feeling like my time didn't matter. Unfortunately, based on this experience, I would not recommend Pure Medical Spa.

Kim is amazing! Her clients come first. I have had arm pit hair removal, lower legs, knees, feet,…read morethen thighs, and today Brazilian! I am going to be a hairless cat pretty soon! I keep going back for more. Once you don't have to shave, it is life changing. Her laser is amazing! After just one session the hair barely grows in and it is super soft. The thick dark hair follicles are gone that plagued my shins and arm pits. It take 3 to 6 sessions to complete the process, but I am obsessed with the results. I keep going back for more. I have also had a spider veins removed, and a VIPeel done by Kim. Her prices are great and she only carries the best lasers and skin treatments. Plus she is super fun and professional. Thank you Kim! See you in 7 weeks for my next session. I wonder what else I will add on!

So nice! She was very flexible with my schedule and consulted with me to find the right package to…read moremeet my needs. I have more appointments scheduled but am already seeing results!

Renee did my pedicure and it was amazing! We arrived early, so she began soaking my feet 15…read moreminutes before my appointment. Then she took her time trimming my nails and shaving my embarrassingly callused heals. My toes look beautiful and my feet are so soft. Would highly recommend!

the best pedicure i've ever had in my life! Her attention to detail is unmatched. I travel across…read morethe city to see Renee and refuse to go anywhere else now. My nails have never been so healthy!

The service is very good from check in to check out. Friendly staff especially the young man at…read morethe check in desk. It's a very comprehensive practice since they do everything from standard medical dermatology to alot of cosmetic. As far as resuts, I have had good results from Whitney and Caroline, both PA's. My one criticism is hold times on phone seem to be too long.

I chose this practice because of its excellent reputation & expected a professional, well-organized…read moreexperience. Instead, I left feeling that communication, patient education, safety protocols, & billing transparency all fell far below what I would expect from a medical practice performing elective cosmetic procedures. To be clear, everyone I interacted with--including Dr. Nicoletta and the medical assistants--was polite and kind. My review is not about anyone's personality. It is about the systems & standard of care surrounding the procedure. Prior to my CoolSculpting appointment, I received virtually no education beyond an automated appointment reminder. I was never sent written instructions explaining how to prepare, what sensations to expect during treatment, possible side effects, recovery expectations, activity restrictions, or aftercare instructions. Even on the day of my procedure, I had to ask many of the basic questions myself before signing the consent forms. I was told I would simply feel very cold and that there would be little to no pain. Instead, during the first several minutes, I experienced intense burning and cramping that radiated from my navel into my lower back before the area became numb. I understand these sensations may be normal, but they should have been discussed beforehand so patients know what to expect. After the applicator was removed, I was surprised when another device was introduced to massage the treated area. Until that moment, no one had informed me that this was part of the procedure. I also later learned there were additional costs associated with portions of the post-treatment process that had never been discussed during my consultation or before treatment began. Patients deserve to understand exactly what their procedure includes and exactly what they are paying for before treatment starts--not afterward. The most concerning part of my experience involved patient monitoring. I was left alone during the procedure with a call button in case I needed assistance. I had previously obtained approval from the office to bring my emotional support dog because he had significant medical issues & a veterinary appointment immediately afterward. During the procedure, he became tangled in his carrier and was clearly distressed. I repeatedly pressed the emergency call button for approximately 12 minutes while also calling out for help. No one responded. I ultimately had to call the front desk from my cell phone while still attached to the CoolSculpting machine before anyone came into the room. Afterward, I received two different explanations--one that the pager had been left elsewhere while another patient was being assisted, & another that the battery may have died. Regardless of the reason, I found it extremely concerning that a patient could repeatedly activate an emergency call system for that length of time without anyone responding. Perhaps the biggest disappointment came after I left the office. I received no written discharge instructions whatsoever. That evening I experienced soreness, bruising, cramping, numbness, & difficulty sleeping because I had no idea whether I should use ice or heat, whether I could exercise, how I should sleep, what symptoms were normal, or when I should contact the office. I ended up searching for answers myself online instead of receiving guidance from the medical practice that had just performed a $1,250 elective cosmetic procedure. Following my appointment, I sent the practice a detailed email outlining these concerns. The only response I initially received was a voicemail regarding an incorrect charge on my bill. None of the larger concerns regarding communication, patient education, monitoring, or aftercare were addressed. Patients undergoing elective cosmetic procedures deserve: comprehensive pre-procedure education, transparent pricing, appropriate monitoring during treatment, & clear written aftercare instructions before they leave the office. Unfortunately, that was not my experience.

I had my first thermal cryo session in December 2022 and I'm already seeing great results! Just…read morecame in for a second touch up and I can't wait to see the final results. Adrienne really new what she was doing and was so accommodating to my busy schedule. She also made sure I was comfortable throughout the whole process. I highly recommend coming here for your next fat freezing appt!

From the owner: Ice Cave Body Sculpting is a medical spa offering face and body enhancement services from offices…read morein Denver, Colorado, Chicago, Illinois, San Diego, California, Tampa, Florida, Irving, Texas, and King of Prussia, Pennsylvania. Led by professionals with decades of experience, Ice Cave Body Sculpting focuses on boosting patients' confidence using their field's most advanced aesthetic procedures.  The passionate team at Ice Cave Body Sculpting specializes in Thermal-Cryo-Thermal-Lipo (TCTL™) fat-freezing treatments. These body sculpting services lead to stunning and natural results by eliminating unwanted body fat from areas that hold onto it tightly. Patients can say goodbye to love handles, a double chin, or extra stubborn belly fat.  Additionally, patients can enjoy smoother skin with semi-permanent laser hair removal services.  The Denver office has additional services available for skin rejuvenation, acne treatment, and pigment correction. Using powerful Sciton® technologies like Skintyte®, patients can reduce wrinkles, fine lines, and sagging for a more youthful overall complexion. The Denver office also offers Forever Clear BBL® (broadband light) services for pigment correction.  Call Ice Cave Body Sculpting at any location to book a treatment consultation or schedule a visit online today.