Great service! Pleasantly surprised as a walk in because it can be 50/50 and unsure of what service you'll get. I went in on a quiet morning as a walk-in. I was unsure of the color, style, etc of what I wanted. I knew I wanted a full set and a pedicure since it's been such a long time (recently had a baby and did not go at all while pregnant and haven't done at all postpartum). I typically go to the East Bay but really wanted to find a place in Vallejo since this is where I live now. I was greeted by a few ladies and JinNie (pronounced Jenny) did my full set, and Paula worked on cleaning my feet and toes for prep for my pedicure. JinNie was understanding that I was unsure and suggested Cat eye which I've never done before so why not. And I typically do coffin shape but since I have a young baby I went with almond to make sure I don't scratch him. JinNie completed my set fairly quickly maybe within an hour. Paula was finishing up the prep on my feet when she told me the paint job would be handled by Philip. I was thrown off at first but it made sense that her expertise with the cleaning and care while his was the precision with painting. 1) i love my full set. Very cute and something Different. Ans JinNie was very pleasant to talk to. 2) I absolutely loved the time and care Paula took to cleaning all the dead skin around my toes and getting the gunk out. I have ingrown and it's quite uncomfortable and hard for me to fully clean myself. I was amazed at how well she did 3) love the way my toes turned out too so thanks Philip! Side note: thy prefer cash so come with enough cash, or you can use the atm in the salon. I brought some but not enough so I ended up using the atm for a $2 fee read more

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Went here on a whim... my polish chipped off like peeled off on my thumbs within 2 days. My nails lifted within a week. Will not be going back. read more

So I went to this place two days ago to get my eyebrows wax remind to I go here all the time but this day she let a lady who never did my brows lord she took off my WHOLE EYEBROW.. I don't get my lashes done at the salon due to the hair glue they use which had my eyes burn.. u know how they show u your eyebrows after she lift me up in left I went in the mirror like wtf my whole eyebrow gone.. so to fix the the lady tint it when I say this is embarrassing I'm really thinking about seeking an attorney tint was no better due to I don't wear makeup especially eyeliner on my eyebrows read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

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Three stars for trying. I tried my regular nail spot in Benicia but they were booked. So I decided to try Orchid bc it was closer to my house. I called ahead, and they had availability. Cool. No hour wait. Facility was clean, more workers than customers and I was able to use the restroom, also clean. I get seated, and my feet go into cool water. Not luke warm. But more cold. I look up at the tv, and the news was on. An odd choice for relaxing, but okay. Then I choose the Ice Dancer Pedicure for $42. Unfortunately, this would be the most mediocre pedicure I've experienced. Though the technician was thorough, my feet spent more time outside of the water. The sugar scrub, felt like a body wash. I enjoy a really course scrub most places offer. Foot message was good, the peppermint masque was enjoyable. After I was painted, I thanked the technician and she went to the back. I looked around the room, and another customer sitting a few chairs away was getting her toes and nails done, the technicians very engaged. I saw three other technicians sitting off to the back watching their phones. I kept an eye on the time, and was ready to get out of there after letting my toes dry for 10 mins after the hour pedicure. I decided to start moving and put my own flip flops on, which I messed up my right toe. Someone finally came over to help, and fixed the big toe, but they were so focused on that one, there was still excess left on the one next to it. I was able to pay with card and only left a $5 tip. That pedicure felt more like $35. This place needs to up their game if they want more business. read more

I've been getting mani pedis here for over 6 years and I won't go anywhere else! They are family owned and operated. The space is always clean and organized. The pedicure chairs are super comfy and give a great massage. They offer a lot of beauty services too. I love bringing my family and friends to get mani pedis together. Highly recommend!! read more

Jin nie is the best! Knows what I like and is very professional..she does great manicures and pedicures

If there is something you don't like, speak up & talk to the owner. The woman is always happy to fix something if I didn't like a techs job (which only happened once). It's a business, people will come and go with work/experience . I know my go to techs and I love them. I love the epoch products they have available for sale, the vibe as of recently is much more peaceful due to new staff. Nail salon is always clean and in order. I've had many experiences at nails salons and I've never been rushed out & never heard techs yelling at each other. Everyone has their own experience but mines has been only but great. read more

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Horrible service!!!!! I ended up leaving without my nails being finished The ATM machine was broken and I was told to go get cash off before they finished my nails So I decided not to go back because that's disrespectful read more

Orchid Nails and Spa - Unfinished nails because the tech was so disrespectful - Waxing Near Me - Vallejo, California

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Found this place about a month ago, all of the women who work here are always pleasant and greet you when u walk in. Mimi has been doing my nails and she is a perfectionist who takes her time and cares about her work The salon is clean and spacious I really like this nail salon! read more

This place is absolutely one of the best nail salons I've been to. As a new resident in Vallejo I was uneasy about getting my nails done at any ol' place but the first time I went here I felt very welcome. The employees are very nice, quick & attentive. Definitely would recommend anyone who needs a full set or pedicure to orchid nail salon !!!!! Thank you. read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

Megan ALWAYS takes care of me. Mimi does the BEST pedicures EVER soooo RELAXING. My favorite nail technicians. read more

Orchid Nails and Spa - My Summer Time Matching Mani/Pedi - Waxing Near Me - Vallejo, California

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100/10 I love my new nails! And my tech totally knew what I wanted, took her time and deserved every penny of the price that I paid! Thank you! Will be coming back when everything opens up again! TBH people are just petty and whiny on Yelp when one little thing doesn't go exactly their way #supportlocalbusiness read more

Orchid Nails and Spa - Butterfly-blue nails - Waxing Near Me - Vallejo, California

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My sister and I went in for regular mani-pedis and loved it - clean and friendly, good massage chairs. Our techs did thorough and beautiful job, including a good scrub and massage (which usually is lacking for a basic service elsewhere). About an hour and $55. This is my new go-to place! read more

So, here it goes a negative review about a business and the services provided to a consumer. I did a walk-in last Wednesday about 6:15pm or so. I asked for a fill Tanya assisted me. The work was just sloppy in short and by Saturday my nails started lifting. And all I have is on overlay on them and there not very long. I went back today which is 6/14/2019 at 11:30am and a lady by the name of Susan and I asked to have them fixed and she kept saying that I need to have Tanya since she messed them up. And I told her that I really don't want her doing my nails anymore. And she told me to come back in 2 hours. So, I did which that made it 1:30pm all to be ignored when I walked in to the place. I stood for about 3 or 4 minutes and then sat down and walked out. You know it's business such as this one that don't have longevity. And I won't ever go back this shop. I been here a total of 4 times to this nail salon. read more

Wow there is a lady in here who must be new or possibly not even be licensed! She does NOT know how to do a full set. First, when setting the tips on with the glue, she could not align it straight enough and kept ripping it back off and putting it back on until she got it right, which damaged my real nail. Then, when she's putting the gel or whatever it is on my nail, she put it on so thick and didn't bother swiping off the excess while it was still wet, then once it dried she was saying some thing about the heat inside making everything dry fast and she kept laughing. What hurts the most is that people like me spend our hard earned money and it's not like I even get my nails done often like other women, so when I want my nails done I'm expecting some kind of quality. I wish she would've told me that she was new, because then I would've asked for a different nail tech. If you're going to go here I suggest using the owner I believe her name was Megan she's only one who knows what she's doing. read more

*WAXING SERVICE ONLY REVIEW* I came here for the first time to have a waxing service. I called around 1:50pm and made an appointment for 2:30pm. I arrived early to my appointment by 20 mins. They were able to accommodate my waxing service 10 mins before my scheduled appointment time. All of the staff were nice and the establishment was very clean. Then why 3 stars? I received a Brazilian waxing service ($45, which is a very reasonable price). The cloth strip pieces they use for hair removal are very small compared to other places I been, and since the waxing strips are smaller (they use the size usually used for brow), then you feel pain more often because you have to go in more times. I am not sure if it was the size of the strip, the material of the strip, or the wax they use but many areas had to be waxed over 4-5 times in the same spot. I have never had that happen to me before. Also, I had to assist by holding my skin taught while being waxed. In the end, I had about 10 or so hairs left after the service was done. I would probably not come back for waxing because I want to go through the least amount of pain possible and it was difficult to be waxed on the same areas multiple times. I would like to add that Susan was very friendly and made me comfortable to be around for this type of service. We were able to converse comfortably. I would come back to try the nail services with her and see how the quality is. PRO: Susan used a mask and gloves during the waxing service. CON: They do not allow you to add the tip amount onto your card. I have never had a problem with this at other nail salons before. read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

Con. Got my eyebrows done by a lady claiming she had been doing this for 20+ years. She didn't once ask how I liked my eyebrows I had to tell her once she started. My eyebrows came out horrible and I let her know i didnt like them and that they were plain no arch no shape jus ugly. She fought with me and said my eyebrows were unable to have an arch. So i pulled out my phome and showed her pics of my eyebrows before her and she went on to say well why dont u jus go to that lady then? Like really? You're supposed to be professional here. She didnt even ask if she could dock some of the cost or give me a free eyebrow or anything all she said was its 10$ plus 1$ fee for card.... Horrible customer service and bedside manner here. Wont be coming back and i will def be letting all my girlfriends in on what happened. Steer clear of orchid nail and spa. Pro. The wait time was very short And the place looked and smelled clean read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

My favorite nail salon! Megan does the best nails and design. Helen is my favorite pedicure master. Thank you very much and I will come back again and again! read more

I have been going to Megan for along time and she is very professional an excellent at her job! She is very artistic, you show her a picture of what you want an she does exactly what you want. I love the atmosphere in the salon! And I really love my Christmas nails with the snowflake read more

Orchid Nails and Spa - Snowflake Nail - Waxing Near Me - Vallejo, California

Ok, I am at a lost for words but I have a few for this place. POOR SERVICE, POOR TALENT, OVERPRICED. My sister and I decided to try this place again. We got the same ladies - I got Paola and she got the older laughing lady. Well, the "laughing lady" originally was gonna work on me but decided to change after laughing at me for having ingrown nail/skin. Mind you, this is a medical condition, hence this is why I get pedicure to prevent overgrowth. Anyway, Paola was ok - she was really focused on cleaning, but my poor sister ended up with the laughing lady. She kept cutting above her nail line and went too deep causing her to bleed (just like before). Both did NOT know how to paint. The owner (pregnant lady) started to paint my sisters nail until another customer came in. Again, the result was ugly. So we didn't think they deserve a big tip - we still gave them a tip and which she laughed at her. Anyway, the overall experience was 1 star and we will NOT be spending anymore money there. read more

I have tried several different locations in the area, this is my #1 with great quality, service & employees read more

Orchid Nails and Spa - Love em - Waxing Near Me - Vallejo, California

Good evening:) Decided to try this new shop. I'm giving it a 1 because the nail design was good :) That was the only good item. Poor customer service :( The color placed on my nail was not the color I selected from the color nail chart. When I made mention of it she advised the colors do not always match the actual color board? I wanted to change the color but she became so irritated that I simply accepted the color :( Then I was told one price but when it came time for me to pay I was told a different price by someone else :( New isn't always better it just means new. Still looking for a customer friendly nail shop who is not easily irritated and sticks to the given quoted price. Have a great Saturday night :) read more

Ombre 3D nail by Susan. Amazing art work. Very patient and detail with her work. Clean store and great staff read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

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I will never come back here!!!!!! so I got my nails done and my eyelashes done and my feet done about two days ago on Saturday it is now Monday my paint has chipped off and I have GEL nails and my eyelashes half of them are already came out my eyes from the wind. and when I went in there to demand my money back they said that they can't give me my refund because they don't do refunds. just because you refuse to give a refund doesn't give you the right for a poor quality work. And me and my friend both went there on Saturday I am African-American and she is white and everything on her flawless and way better looking than mine my pants not even on my nails smoothly I have ridges my nails are crooked everything is wrong and don't get me started on my toes..... NO ONE SHOULD EVER GO THERE!!!! Don't waste your money.... read more

I love Megan and am so glad she opened her own shop! I've been going to her for over a year. She does the best nails! Her whole team is great-Tonya, holly & Jenny. If you love really exotic over the top nails her art work is for you! She also does simple stuff. Here's my pros and cons list... PROS-- -clean shop, beautifully remodeled -new spa chairs with great massage! -eye brows, lashes, waxing -gel, acrylic, pedicures -GLITTER TIPS! Very hard to find. -great prices -awesome customer service! CONS-- -no Megan Clones, we need 10 more of her! Great nail shop! You won't be disappointed I'll post pictures of nails she's done for me read more

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After loosing my nail lady for months and jumping from one place to another one I finally found the right place! Mimi did a mega super pedicure, I didn't have to tell her that I suffer from ingrown nails! She knew exactly what to do and Megan did a great job with my refill! I will definitely will come back and update! read more

Orchid Nails and Spa - Pedicure by Mimi! - Waxing Near Me - Vallejo, California

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There are 3/4 different types of pedicures. I selected the basic which was $20 and included the hot rocks and warm lotion massage. I love the French tip polish but my cuticles were hardly cut. This was basically a good polish and 60 second hot rock massage. I would only return for a polish change. My total was $25, extra $5 for French tip . read more

This place is so horrible! My niece went to get her nails done there with her friend who's getting married and not only did her nails get messed up but THE BRIDES nails broke also! Let me break this whole fiasco down for you: my niece goes in and requests to get coffin nails done, easy enough right? Apparently not. My nieces nails looked like my two year old did them. They looked like coughed on nails instead of coffin nails. So naturally I call and tell them that these nails to be fixed to which they obliged until we actually go there and they were giving us attitude as I am looking at each and every nail to make sure they are done right. Every time I noticed an issue, the lady slammed down her tool to "fix" the nail. In the end we ended up leaving with the nails looking better but not perfect. Now for the brides nails: 30 minutes after we leave this "nail salon" my niece gets a text from the bride where the nail is broken at the place where the extension was supposedly glued to the nail. With her getting married TOMORROW there is no time to go to get the nail fixed, so super glue it is. I don't understand how this salon is okay with letting people walk out of their salon with not only shitty nails but nails that aren't even glued right! Pictures are of the before and after of my nieces nails and of the broken part of the brides nails. read more

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I had to write a review a few minutes after leaving and eating next door lol. Tanya is the girl! She hooked me up, I was not feeling my nails and she saved them. She made them exactly how I wanted- unlike the first time around going somewhere else. Now they're more natural looking! Thank you and will be coming to schedule with you for my next fill! read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

Susan did an amazing job on my nails. Very first time I've ever had my nails done here & first time I had the nail dip done. I will for sure be coming back here to get my nails done from now on. Thank you so much Susan! read more

Orchid Nails and Spa - Susan did an amazing job on my nails! First time I've ever been to this nail salon &first time getting my nails dipped too. - Waxing Near Me - Vallejo, California

I have came to this nail salon about two times.. The second time I came to get a fill and they were so busy paying attention to someone else who was about to run out they did a horrible job on my fill.. And on top of that I came back to have it fixed and they laughed and acted like they didn't know what I was talking about. I told them that it was starting to come up around the edges and there was some blue stuff in my nail mixed with the polish or whatever and they laughed. It's only been two days since my fill. I will say that Holly does amazing pedicures I have been following her for some time but do not go for anything else. read more

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Went here last week for my first time. Overall the nail technician did a good job on my services. She made sure I had something to drink and offered more when I was out which was nice. I received a message from Daniel that said to come in and he would give me a discount to try them out and I'm glad that I did. I didn't get the name of the person who did my nails unfortunately, but she did a good job. She took her time on my nails with both the manicure and pedicure. They only offer 1 type of "spa pedicure" which was a regular pedicure with the paraffin wax. I wish they would broaden their horizons more with choices for pedicures. I enjoy splurging on my feet to get fully relaxed and I couldn't do that here unfortunately. Anyways, she did a good job on getting my ingrown nails on my large toes- however one of them was in pain for 2 days before it calmed down from the removal but now my toes feel better overall from this. As for the decor it is very plain looking inside, however they are fairly new so I hope they add more things to make it feel more like a spa. The people that were there that day were kind. I will return again, and hopefully they'll have added a few more choices for pedicures. Thanks again! read more

Orchid Nails and Spa - My gel maicure - Waxing Near Me - Vallejo, California

I've been going to this place for about a year now and I will not be going back again. The woman who did my nails made them too thick, also cut one of my fingers to the point of blood and said she could do a design she didn't know how to do. it was a simple small line that turned out to be a hot mess. read more

I my original complaint had been that I visited Orchid and received services that we're subpar I and my sister visited Orchid for Manicure and Pedicure with eyebrows wax We made appointments however the technician who was to take care of my nails was already occupied after fifteen minutes I was placed in a chair with extremely hot water I attempted to turn water down I eventually took my feet out and informed them I was leaving at which time Cathy the technician proceeded to begin my process After paid I was taken to waxing station The technician caused abrasions to my entire brow a week later my skin is still scarred I am making a complaint to the County health department Part of the problem occurred due to language barrier the shop manager attempted to correct my brow and proceeded to tell me if I did not like it too bad I believe someone should have apologized read more

Today I went in to try this place out because I haven't been happy at other places thus far. Susan did a beautiful job! They aren't too thick, beautifully smooth and she didn't rush. I will be back to see Susan :) read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

My toe was infected here and I still tried to give them the benefit of the doubt. I came in showed them my toe and explained my frustration and experience. Instead of giving a discount, refund or apology they chose to talk shit and laugh. While I spoke to the owner .. if I could give 0 stars I would of. read more

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One day later a nail broke and before the week I had 2 broke nails. This was very Sloppy work! I was so embarrassed to have these nails on and couldn't wait to get back to my nail girl at Perfect nails to get back from maternity leave. Will never go here again! read more

Orchid Nails and Spa - So called intricate design that cost $85! I Got f***ed in the you know what!!! - Waxing Near Me - Vallejo, California

I don't appreciate the $10 increase over a two week period I paid $75 but today it was $85 for just a gel manicure and pedicure that really don't make sense read more

I wasn't very happy with the job she did on my nails she took off the gal tops she said it was too old. Then proceeded to cut my real nails too short after I asked her not to. They were very uneven and all she cared about was getting paid won't go there again don't recommend it to anybody read more

Orchid Nails and Spa - Waxing Near Me - Vallejo, California

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Had setup 3 appointments here. All in which were booked well in advanced. Worst customer service ever. I told them we had an appointment they made us wait 10 minutes okay cool. First chair for toes comes available. My sister and I let my Mom go cause it's for her bday and she doesn't go often. My sis and I waited another 30-40minutes before we told the lady forget it!!! She hasn't acknowledged or even apologized for the wait. What's the point of making an appointment if I have to wait?? My sister and I ended up getting food instead and when we came back to pick up my Mom 30 mins later she wasn't even done with her toes. If I can give this place no stars, I would. Only positive thing that came out of it is my Mom liked her nails and that's about it. BTW: my mom is 50, and a little blind. Never goes to nail shops so she doesn't know nail etiquette. I'll half credit they were pretty decent for a manicure. But even so, nobody should have to effing wait THAT damn long for mani pedi read more